Global Product Training Guide

Transcription

1 Global Product Training Guide

2 1 Company Background Nerium International was founded in 2011 with the vision of Making People Better. From the very beginning, our corporate culture and product offerings have reflected our commitment to improve people s lives. It s simple: We want our customers to look as young as they feel. Our age-defying skincare products allow them to do just that. Our product philosophy: Exclusive products that deliver exceptional results. At Nerium, we provide best-in-class, age-fighting products, tailor-made to deliver visible results, while also fitting your lifestyle. This means we invest and partner with key scientific organizations to research, develop and create products that not only offer exceptional results, but also deliver multifunctional benefits, addressing many different signs of aging at one time. How to use this guide We created this guide as a one-stop resource to help you locate key information about our products. You can use this guide in a number of ways: 1. To educate yourself about the Nerium product line. 2. As a reference guide for key ingredient information. 3. As a quick way to access Frequently Asked Questions regarding specific products, ingredients, usage instructions, etc. THE NERIUM DIFFERENCE: NERIUM DELIVERS ANTI-AGING BREAKTHROUGHS A scientific foundation Nerium is rooted in science. Our promise is to provide proven, age-fighting products powered by the most advanced ingredients available. Research & development: We lead the way in anti-aging innovation. While we incorporate a number of tried-and-true ingredients into our formulas, we don t stop there. We search for exclusive ingredients created, developed and tested by the top universities and scientific labs in the world. What sets us apart from other skincare companies? Our product formulas are based on patented, exclusive ingredients that no other company can use or duplicate. The benefit: Cutting-edge, proprietary products that are not available anywhere else. Product technology Our products are powered by proprietary technology that harnesses the best from science and nature. We use exclusive, patented ingredients with a mix of proven antioxidants, peptides, plant extracts and vitamins to craft products that target multiple signs of aging. It s a customized approach to skincare that allows us to develop products that go beyond addressing the signs of aging to also target the underlying causes. Formulations The key to our formulas is based on the use of ingredients originally developed in the biotechnology field. These have been adapted for the skincare industry, setting a new standard for cosmetic products. The three pillars of our formulation philosophy include: 1. Patented, exclusive, powerful antioxidants. 2. Ingredients that target both the existing signs of aging and their underlying causes. 3. Establishing and maintaining optimal skin health.

3 Production control, efficacy & safety Our commitment to excellence includes control and management of the manufacturing process, following Good Manufacturing Practices, to ensure the highest quality products. For our exclusive bio-ingredients, we oversee the development process from seed to plant to product. By managing the full process, we can guarantee consistent quality and efficacy of our ingredients and products. Scientific testing Nerium formulas undergo extensive clinical evaluation and testing. Third-party clinical trials use advanced facial scanning technology to conclusively measure improvements in the overall tone and texture of the skin. Because of the strict protocols and thorough nature of this testing, Nerium s customers can be confident that these trials objectively measure changes in the appearance of the skin. Nerium product lines Nerium s product line includes two formulations: NeriumAD Formula and Optimera TM Formula. Both of these formulas offer the same age-defying benefits, but with slightly different ingredients. The NeriumAD Formula is available in the U.S., while the Optimera Formula is available in our international markets. Also, unlike most water-based skincare products, The Night and Day Creams in both product lines are created with aloe leaf juice to help skin stay hydrated, supple and healthy. 2 KEY DISCOVERY STORIES NAE-8 (NeriumAD Formula) Years of biotechnology research led to this accidental discovery. Researchers discovered that the unique properties of the nerium oleander plant provided remarkable, age-defying results when applied topically to the skin. The patented NAE-8 extract, derived from the nerium oleander and aloe vera plants, acts as a powerful antioxidant and boosts the cell renewal process to reveal younger-looking skin. SIG-1273 (Optimera TM Formula) Twenty years of research by Dr. Jeffry Stock of Princeton University led to the creation of a remarkable age-defying molecule. This progressive molecule was perfected after 1,272 versions and patented as the advanced, age-fighting ingredient SIG The basis of SIG-1273 comes from the observation of naturally occurring compounds. It includes an organic phytol compound that acts as a super antioxidant and skin protectant, which actually mimics and boosts the skin s natural age-fighting mechanism. The Nerium formula difference The key attributes of both age-defying lines: 1. Addresses both the signs of aging as well as the underlying causes, providing effective short- and long-term results. 2. Contains powerful antioxidants that work to target free radical damage. 3. Works to address multiple signs of aging with one product.

4 3 AGE-DEFYING NIGHT CREAM NeriumAD Formula What is it? A clinically tested, age-fighting product containing the highest concentration of our exclusive, patented NAE-8 extract. What does it do? The Night Cream, powered by our proprietary NAE-8 extract: Addresses the signs of aging, as well as the underlying causes. Acts as a powerful antioxidant and works to target free radical damage. Boosts the cell renewal process to reveal younger-looking skin. Gently adheres to skin for maximum delivery of the key ingredients with a unique mask-like quality. Targets both the existing and future signs of aging, resulting in younger-looking skin. Fights the appearance of: Fine lines Wrinkles Discoloration Uneven skin texture Enlarged pores Sagging skin Perfect for use on: Face Neck Décolletage Hands Ideal for all skin types: Non-comedogenic. Dermatologist tested. What s in it? Key Ingredient NAE-8 Aloe barbadensis leaf juice Peptide matrix Vitamin E Castor seed oil Hydrolyzed quinoa Rice bran oil Olus oil Function A patented, proprietary extract and powerful antioxidant derived from nerium oleander and aloe vera that helps reduce the appearance of fine lines and wrinkles. This nutrient-rich ingredient forms the base of the formula. It s highly emollient and a well-known source of moisture and hydration. A blend of collagen, elastin and glycosaminoglycans that helps restore skin s firmness. A potent antioxidant that helps protect the skin from free radicals and UV damage. A natural, super-hydrating oil that softens the skin. Helps guard against environmental stressors and soothes irritated skin. Rich in vitamin E and fatty acids; helps fight free radicals. Moisturizes the skin and acts as a barrier to moisture loss. In independently conducted clinical trials: 93% of participants showed significant improvement in the appearance of their wrinkles. 92% of participants showed significant improvement in their skin s radiance. 72% of participants showed significant improvement in skin discoloration. What s not in it? Parabens, gluten, synthetic color, DEA, propylene glycol. When and how do I use it? Age-Defying Night Cream is designed for application at night, when skin is in its rest-and-repair cycle. After cleansing skin thoroughly, apply 4 5 pumps of product to face and neck. Apply to slightly damp skin for optimal absorption. Rinse skin the morning following usage. For optimal results, use with our Age-Defying Day Cream, NeriumAD Formula, as a 24-hour anti-aging regimen. Product features: Remind customers that this product is multifunctional and perfect for women and men of any age. It s the ultimate, anti-aging cream that treats multiple signs of aging in one step and offers visible results that continue to improve over time. Explain that, unlike most night creams, this product won t rub off the minute your head hits the pillow, ensuring the cream stays in place, working overnight. Point out that the Night Cream incorporates a high percentage of botanical ingredients and those ingredients create the nature-based aroma. Net weight: 30 ml/1 fl. oz. Ingredients: NAE-8 Nerium Aloe Extract (Aloe Barbadensis Leaf Juice, Nerium Oleander Leaf), Aloe Barbadensis Leaf Juice, Peptide Matrix (Collagen, Elastin, Glycosaminoglycans), Oryza Sativa (Rice) Bran Oil, Stearic Acid, Glycerin, C14-22 Alcohols, Glyceryl Stearate, Ricinus Communis (Castor) Seed Oil, Cetyl Alcohol, Olus Oil, Cetearyl Glucoside, Cetearyl Alcohol, Sodium Borate, Dicaprylyl Ether, Hydrolyzed Quinoa, Sodium Isostearoyl Lactylate, Dimethicone, Carrageenan, C12-20 Alkyl Glucoside, Water (Aqua), Sodium PCA, Caprylyl Glycol, Fragrance (Parfum), Glyceryl Caprylate, Tocopherol, Phenylpropanol, Sodium Hydroxymethylglycinate.

5 AGE-DEFYING DAY CREAM NeriumAD Formula 4 What is it? A clinically tested, age-fighting Day Cream powered by our exclusive, patented NAE-8 extract. This sheer formula is specifically created for daytime use. What does it do? The Day Cream, featuring our proprietary NAE-8 extract: Addresses both the signs of aging, as well as the underlying causes. Acts as a powerful antioxidant and works to target free radical damage. Boosts the cell renewal process to reveal younger-looking skin. Features CoQ10 and vitamin E, which help guard skin from the oxidative stress that comes from exposure to everyday environmental aggressors. Binds moisture to skin for long-lasting, lightweight hydration. Fights the appearance of: Fine lines Wrinkles Discoloration Uneven skin texture Enlarged pores Sagging skin Perfect for use on: Face Neck Décolletage Hands Ideal for all skin types: Non-comedogenic. Dermatologist tested. What s in it? Key Ingredient NAE-8 Aloe barbadensis leaf juice Peptide blend CoQ10 (Ubiquinone) Jojoba esters Sodium hyluronate Green tea Vitamin E Vitamin C Superoxide dismutase Function A patented, proprietary extract and powerful antioxidant derived from nerium oleander and aloe vera that helps reduce the appearance of fine lines and wrinkles. This nutrient-rich ingredient forms the base of the formula. It s highly emollient and a well-known source of moisture and hydration. Helps smooth the look of existing wrinkles and supports natural collagen production. An antioxidant that also helps support natural, healthy collagen production. Lightweight, natural moisturizer for long-lasting hydration. Naturally present in the skin, binds water to skin for volume and firmness. A well-known antioxidant that guards against damage caused by UV rays. A potent antioxidant that helps protect the skin from free radicals and UV damage. A vitamin known for its antioxidant and skin-brightening properties. A potent antioxidant that guards against free radical damage. In independently conducted clinical trials: 93% of participants had a significant increase in skin moisture. 86% of participants had an improvement in uneven skin texture. 86% of participants noted a reduction in pore size. What s not in it? Parabens, gluten, synthetic color, DEA, propylene glycol. When and how do I use it? After cleansing skin, apply 4 pumps to face and neck. Use once each morning. Product may be applied throughout the day and to other body areas as a moisturizer. For optimal results, use with our Age-Defying Night Cream, NeriumAD Formula, as a 24-hour anti-aging regimen. Product features: Remind customers the way to get the most effective anti-aging benefits is to use the Day Cream in conjunction with the Night Cream for a 24-hour age-fighting system. Think of it as the one-two anti-aging punch! Explain that this product is a lightweight formula crafted with non-oily oils, which makes it perfect for use on all skin types from dry to combination/oily. Point out that the sheer texture makes it perfect for women to wear under their makeup and for men to wear because it won t show on their skin. It soaks right into the skin without leaving any noticeable residue. Net weight: 30 ml/1 fl. oz. Ingredients: Water (Aqua), NAE-8 Nerium Aloe Extract (Aloe Barbadensis Leaf Juice, Nerium Oleander Leaf), Glycerin, Dicaprylyl Carbonate, Caprylic/Capric Triglyceride, Leuconostoc/Radish Root Ferment Filtrate, Cetyl Alcohol, Glyceryl Stearate, PEG-100 Stearate, Cetyl Palmitate, Jojoba Esters, Squalane, Dimethicone, Sorbitol, Bisabolol, Glyceryl Caprylate, Cetearyl Glucoside, Sodium Hyaluronate, Pentylene Glycol, Tetrahexyldecyl Ascorbate, Avena Sativa (Oat) Kernel Extract, Santalum Album (Sandalwood) Extract, Phellodendron Amurense Bark Extract, Camellia Sinensis (Green Tea) Leaf Extract, Hordeum Distichon (Barley) Extract, Hydrogenated Lecithin, Tocopherol, Dipotassium Glycyrrhizinate, Allantoin, Superoxide Dismutase, Palmitoyl Dipeptide-5 Diaminobutyroyl Hydroxythreonine, Palmitoyl Tripeptide-5, Tetradecyl Aminobutyroylvalylaminobutyric Urea Trifluoroacetate, Ubiquinone, Magnesium Chloride, Phenoxyethanol, Xanthan Gum, Disodium EDTA, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Tromethamine, Sodium Hydroxymethylglycinate, Potassium Sorbate. May Contain: Aminomethyl Propanol, Citric Acid.

6 5 FIRMING BODY CONTOUR CREAM NeriumAD Formula What is it? A clinically tested body contour cream powered by our exclusive NAE-8 extract. This breakthrough formula helps firm and tone problem areas for a sleeker, more youthful-looking body. What does it do? The Body Contour Cream, featuring our proprietary NAE-8 extract: Helps smooth and tighten skin for a more toned appearance. Works to improve the appearance of cellulite and dimpled skin. Provides soothing benefits and moisture to your skin, leaving it feeling soft and hydrated. Key Benefits: Smooths Tightens Firms Tones Perfect for use on: Upper arms Thighs Stomach Love handles Ideal for all skin types: Dermatologist tested. What s in it? Key Ingredient NAE-8 Aloe barbadensis leaf juice Caffeine Peptide matrix Forskohlii root oil White willow bark Shea & cocoa butters Green tea Sodium hyaluronate Function A patented, proprietary extract and powerful antioxidant derived from nerium oleander and aloe vera that helps reduce the appearance of fine lines and wrinkles. This nutrient-rich ingredient forms the base of the formula. It s highly emollient and a well-known source of moisture and hydration. Helps stimulate circulation to smooth the appearance of dimpled skin. A blend of collagen, elastin and glycosaminoglycans that helps restore skin s firmness. Helps firm skin to reduce the appearance of dimpling. Known to have astringent and exfoliating benefits. Natural moisturizers with superior skin conditioning properties. A well-known antioxidant that guards against damage caused by UV rays. Naturally present in the skin; binds water to skin for volume and firmness. In independently conducted clinical trials: 92% of participants reported positive improvements on their thighs. 92% of participants reported an increase in skin hydration. 83% of participants reported an improvement in the appearance of skin smoothness and cellulite. What s not in it? Parabens, gluten, propylene glycol, sulfates, DEA, synthetic colors, phthalates. When and how do I use it? Massage a quarter-sized amount of product into each targeted area in a circular motion for a minimum of 20 seconds or until fully absorbed. To maximize results, use twice a day. Optimal times of usage are after a warm shower and before bedtime. Product features: Explain that this breakthrough formula is clinically tested and proven to help firm, tighten and tone problem areas. Point out that while this product treats problem areas, it does double-duty as an advanced body moisturizer to smooth and hydrate skin. Net weight: 200 ml/6.7 fl. oz. Ingredients: Water (Aqua), NAE-8 Nerium Aloe Extract (Aloe Barbadensis Leaf Juice, Nerium Oleander Leaf), Ethylhexyl Palmitate, Hydrogenated Polyisobutene, Glycerin, Cetyl Alcohol, Peptide Matrix (Collagen, Elastin, Glycosaminoglycans), Caffeine, Salix Alba Bark Extract, Cetearyl Alcohol, Phenoxyethanol, Camellia Oleifera (Green Tea) Leaf Extract, Isohexadecane, Ceteareth-20, Polysorbate 80, Sorbitan Stearate, Hydroxyethyl Acrylate/Sodium Acryloyldimethyltaurate Copolymer, Theobroma Cacao (Cocoa) Seed Butter, Dimethicone, Ethylhexylglycerin, Xanthan Gum, Butyrospermum Parkii (Shea) Butter, Coleus Forskohlii Root Oil, Sodium Hyaluronate, Sodium Hydroxymethylglycinate, Disodium EDTA, Retinyl Palmitate, Tocopheryl Acetate.

7 AGE-DEFYING NIGHT CREAM Optimera Formula 6 What is it? A clinically tested age-fighting Night Cream containing the highest concentration of our exclusive, patented SIG-1273 and patent-pending SAL-14 ingredients. What s in it? Key Ingredient SIG-1273 SAL-14 Aloe barbadensis leaf juice Centella asiatica Adenosine Castor seed oil Licorice root Vitamin E Vitamin C What does it do? The Night Cream, powered by our proprietary SIG-1273 and SAL-14 ingredients: Addresses the signs of aging, as well as the underlying causes. Acts as a powerful antioxidant and works to target free radical damage. Boosts the cell renewal process to reveal younger-looking skin. Mimics the skin s natural, age-fighting mechanism. Gently adheres to skin for maximum delivery of the key ingredients with a unique mask-like quality. Targets both the existing and future signs of aging, resulting in younger-looking skin. Fights the appearance of: Fine lines Wrinkles Discoloration Uneven skin texture Enlarged pores Sagging skin Perfect for use on: Face Neck Décolletage Hands Ideal for all skin types: Non-comedogenic. Dermatologist tested. Function A patented, dual-action molecule that boosts the skin s ability to combat the oxidative stress that can lead to fine lines, wrinkles and discoloration. A patent-pending botanical blend featuring the super antioxidant bidens pilosa and mauritia flexuosa fruit oil to help address existing signs of damage. This nutrient-rich ingredient forms the base of the formula. It s highly emollient and a well-known source of moisture and hydration. Aids the appearance of toning and tightening. Helps fight the appearance of fine lines and wrinkles. A natural, super-hydrating oil that softens the skin. Works to diminish discoloration for a more radiant, even-toned complexion. A potent antioxidant that helps protect the skin from free radicals and UV damage. A vitamin known for its antioxidant and skin-brightening properties. In independently conducted clinical trials: 93% of participants showed significant improvement in the appearance of their wrinkles. 92% of participants showed significant improvement in their skin s radiance. 72% of participants showed significant improvement in skin discoloration. What s not in it? Parabens, gluten, synthetic color, DEA, propylene glycol. When and how do I use it? Age-Defying Night Cream is designed for application at night, when skin is in its rest-and-repair cycle. After cleansing skin, apply 4 5 pumps of product to face and neck. Apply to slightly damp skin for optimal absorption. Rinse skin the morning following usage. For optimal results, use with our Age-Defying Day Cream, Optimera Formula, as a 24-hour anti-aging regimen. Product features: Remind customers this product is multifunctional and perfect for women and men of any age. It s the ultimate anti-aging cream that treats multiple signs of aging in one step and offers visible results that continue to improve over time. Explain that, unlike most night creams, this product won t rub off the minute your head hits the pillow, ensuring the cream stays in place, working overnight. Point out that the Night Cream incorporates a high percentage of botanical ingredients and those ingredients create the nature-based aroma. Net weight: 30 ml/1 fl. oz. Ingredients: Aloe Barbadensis Leaf Juice, Albumen, Caprylic/Capric Triglyceride, Glyceryl Stearate, Glycerin, Plumeria Acutifolia Flower Extract, Polysorbate 20, Soybean Oil, Ricinus Communis (Castor) Seed Oil, Squalane, Sodium Isostearoyl Lactylate, Bidens Pilosa Extract, Mauritia Flexuosa Fruit Oil, Disodium Tetramethylhexadecenyl Succinoyl Cysteine, Centella Asiatica Leaf Cell Extract, Tocopherol, Glycyrrhiza Glabra (Licorice) Root Extract, Adenosine, Tetrahexyldecyl Ascorbate, Cucumis Sativus (Cucumber) Fruit Extract, Pancratium Maritimum Extract, Gossypium Herbaceum (Cotton) Seed Oil, Linum Usitatissimum (Linseed) Seed Oil, Elaeis Guineensis (Palm) Oil, Caprylyl Glycol, Glyceryl Caprylate, Ethylhexyl Glycerine, Water, Hexylene Glycol, Stearyl Glycyrrhetinate, Phenylpropanol, Hydroxyethyl Cellulose, Citric Acid, Sodium Benzoate, Potassium Sorbate, Phenoxyethanol.

8 7 AGE-DEFYING DAY CREAM Optimera Formula What is it? A clinically tested age-fighting Day Cream powered by our exclusive, patented SIG-1273 and patent-pending SAL-14 ingredients. This sheer formula is specifically created for daytime use. What s in it? Key Ingredient SIG-1273 SAL-14 Aloe barbadensis leaf juice Centella asiatica Peptide blend Adenosine CoQ10 (Ubiquinone) Jojoba esters Sodium hyaluronate Vitamin E Vitamin C Castor seed oil Green tea What does it do? The Day Cream, featuring our proprietary SIG-1273 and SAL-14 ingredients: Addresses both the signs of aging, as well as the underlying causes. Acts as a powerful antioxidant and works to target free radical damage. Boosts the cell renewal process to reveal younger-looking skin. Mimics the skin s natural, age-fighting mechanism. Features CoQ10 and vitamin E, which help guard skin from the oxidative stress that comes from exposure to everyday environmental aggressors. Binds moisture to skin for long-lasting, lightweight hydration. Fights the appearance of: Fine lines Wrinkles Discoloration Uneven skin texture Enlarged pores Sagging skin Perfect for use on: Face Neck Décolletage Hands Ideal for all skin types: Non-comedogenic. Dermatologist tested. Function A patented, dual-action molecule that boosts the skin s ability to combat the oxidative stress that can lead to fine lines, wrinkles and discoloration. A patent-pending botanical blend featuring the super antioxidant bidens pilosa and mauritia flexuosa fruit oil to help address existing signs of damage. This nutrient-rich ingredient forms the base of the formula. It s highly emollient and a well-known source of moisture and hydration. Aids the appearance of toning and tightening. Helps smooth the look of existing fine lines and wrinkles and supports natural collagen production. Helps fight the appearance of fine lines and wrinkles. An antioxidant that also helps support natural, healthy collagen production. Lightweight, natural moisturizer for long-lasting hydration. Naturally present in the skin; binds water to skin for volume and firmness. A potent antioxidant that helps protect the skin from free radicals and UV damage. A vitamin known for its antioxidant and skin-brightening properties. A natural, super-hydrating oil that softens the skin. A well-known antioxidant that guards against damage caused by UV rays. What s not in it? Parabens, gluten, synthetic color, DEA, propylene glycol. When and how do I use it? After cleansing skin, apply 4 pumps of product to face and neck. Use once daily in the morning. If needed, product may be applied at other times of the day and to other parts of the body as a moisturizer. For optimal results, use with our Age-Defying Night Cream, Optimera Formula, as a 24-hour anti-aging regimen. Product features: Remind customers the way to get the most effective anti-aging benefits is to use the Day Cream in conjunction with the Night Cream for a 24-hour age-fighting system. Think of it as the one-two anti-aging punch! Explain that this product is a lightweight formula crafted with non-oily oils that make it perfect for use on all skin types, from dry to combination/oily. Point out that the sheer texture makes it perfect for women to wear under their makeup and for men to wear because it won t show on their skin. It soaks right into the skin without leaving any noticeable residue. Net weight: 30 ml/1 fl. oz. Ingredients: Aloe Barbadensis Leaf Juice, Caprylic/Capric Triglyceride, Glycerin, Plumeria Auctifolia Flower Extract, Glyceryl Stearate, Ricinus Communis (Castor) Seed Oil, PEG-100 Stearate, Hydroxyethyl Cellulose, Bidens Pilosa Extract, Mauritia Flexuosa Fruit Oil, Disodium Tetramethylhexadecenyl Succinoyl Cysteine, Centella Asiatica Leaf Cell Extract, Camellia Sinensis (Green Tea) Leaf Extract, Sodium Hyaluronate, Tocopherol, Adenosine, Ubiquinone, Jojoba Esters, Tetrahexyldecyl Ascorbate, Tocopheryl Acetate, Bisabolol, Elaeis Guineensis (Palm) Oil, Gossypium Herbaceum (Cotton) Seed Oil, Linum Usitatissimum (Linseed) Seed Oil, Leuconostoc/Radish Root Ferment Filtrate, Lonicera Caprifolium (Honeysuckle) Flower Extract, Populus Tremuloides Bark Extract, Gluconolactone, Santalum Album (Sandalwood) Extract, Phellodendron Amurense (Bark) Extract, Hordeum Distichon (Barley) Extract, Palmitoyl Dipeptide-5 Diaminobutyroyl Hydroxythreonine, Palmitoyl Dipeptide-5 Diaminohydroxybutyrate, Cetyl Alcohol, Water, Squalane, Allantoin, Xanthan Gum, Disodium EDTA, Sodium Benzoate, Potassium Sorbate, Citric Acid, Phenoxyethanol.

9 FAQs 8 Q: Are Nerium products FDA approved? A: The FDA does not currently approve cosmetics, only color additives used in cosmetics. It is the responsibility of the cosmetic manufacturer to ensure, before marketing their product, that these are safe when used as directed. Nerium follows Good Manufacturing Practices to ensure consistent high quality and integrity. Q: Have Nerium products been tested for allergic reactions? A: Yes. The products have undergone rigorous, industry-standard dermatological safety testing to assess the potential for irritation and allergy. This ensures the vast majority of users will not experience an allergic response. Q: Are Nerium products safety tested? A: Nerium products have undergone extensive safety testing. Testing has been performed at accredited laboratories, following Good Laboratory Practices and industry-recognized protocols. The products are safe to use. Q: Are there occasional differences in the Nerium products? A: Our products are formulated with several proprietary compounds sourced from natural plants. Even though standard extraction protocols are followed, plant extracts may exhibit slight differences throughout the year depending on the environment and time in which the actual plants are harvested. These slight differences in appearance have no impact in any way on the safety, quality or efficacy of the product. Q: Are Nerium Night Creams considered moisturizers? A: No. Our Night Creams were not specifically designed to moisturize, although there are certain ingredients in the formulas that can help hydrate the skin. Our Day Creams, however, are very effective moisturizers. Q: Can Nerium products be used with other skincare products? A: Yes, there should be no impact on efficacy. As a general recommendation, you may want to test a small area of skin with both products before applying them on a larger area to see if there is any reaction to the combination. Q: Can Nerium products be used on problem skin? A: Nerium products are cosmetics and are not designed to treat, cure or heal medical skin conditions. If you have a skin condition and would like to try the product, first test on a small area to ensure there is no reaction and that the product is compatible with your skin. Q: Should I change the amount of Nerium products I use for different seasons or temperatures? A: External environmental changes can play a major role in impacting the condition of the skin. As the climate changes from cold winter to hot summer, your skin may become very dry or sunburned, requiring different amounts of Nerium products to be used to compensate for some of these transitional, more sensitive and reactive skin states. Q: Does Nerium work on all skin types? A: Nerium products are designed to work with all skin types. However, that does not eliminate the possibility that someone with highly reactive or sensitive skin may experience minor irritation. If you feel this may be the case for your skin, it s best to test the product on a small area before applying it to a larger area. Q: How do I introduce Nerium into my daily routine? A: Every time a new product is introduced to your daily routine, you may or may not encounter a temporary response. In some cases, your skin may need to gradually become accustomed or adapt to a product prior to long-term usage. We recommend allowing at least two to three weeks for your skin to acclimate. If you have a severe reaction, stop using any new products and seek medical advice. Q: How should Nerium products be stored? A: Due to the nature of the products, they can be impacted by extremely hot or cold temperatures (for example: being left in the trunk of a car). As a rule, follow the storage conditions stated on the package to preserve the product s highest quality as established by Nerium. Keep bottles at room temperature as much as possible. Q: Do Nerium products have an expiration date? A: Currently there are no regulations or requirements in the United States to include expiration dates on cosmetic products. Nerium has established a two-year shelf life on our products; this time expectation is supported as long as the products are stored correctly. If you suspect the products have not been stored properly, please ensure the contents have not changed color, consistency or smell before applying or selling. If this is the case, do not apply or sell the products.

10 9 KEY INGREDIENTS Nerium products contain many of the best anti-aging ingredients on the market. These ingredients are game changers in the fight to combat the visible signs of aging. Use this glossary to help your customers and prospects understand the incredible results available with Nerium products. LEGEND NeriumAD Night Cream NeriumAD Day Cream Firming Contour Cream Optimera Night Cream Optimera Day Cream Cocoa butter A natural, super-moisturizing ingredient that is high in antioxidants and fatty acids. Forskohlii root oil A natural ingredient that helps firm skin to reduce the appearance of dimpling. Glycerin Derived from lipids, this skin humectant absorbs moisture and keeps skin s natural barrier intact. Green tea A super antioxidant that contains polyphenols to combat free radical damage. Hydrolyzed quinoa Adenosine Forms a protective film and helps moisturize dry, irritated skin for a smooth, supple feel. A well-known, age-fighting ingredient that combats the appearance of lines and wrinkles. Jojoba esters Allantoin Lightweight, natural moisturizer known for providing long-lasting hydration. Helps soothe skin irritations and adds moisture to soften and smooth skin. Aloe barbadensis leaf juice Extracted from the leaves of the aloe vera plant, this powerful juice contains many beneficial components including polysaccharides, which are responsible for skin s natural ability to hydrate and retain water; glycoproteins, which play an important role in supporting the core structure of the skin matrix; and vitamins A (beta-carotene), C and E, potent antioxidants that neutralize free radicals to fight the signs of aging. Collectively, these provide great benefits to help skin stay hydrated, supple, firm and healthy. Bidens pilosa (A key component in SAL-14) South American plant known for its high concentration of flavonoids with potent antioxidant qualities. Bisabolol Extracted from the chamomile plant. Provides a soothing effect to the skin. Caffeine Helps stimulate circulation to smooth the appearance of dimpled skin. Castor seed oil Licorice root This extract contains over 150 chemical compounds. The most important are glabridin and glycyrrhetinic acid, both potent antioxidants with soothing skin benefits. A natural skin-whitening agent, glabridin also supports skin radiance and even skin tone. Mauritia flexuosa fruit oil (A key component in SAL-14) Aids in skin hydration, supports skin elasticity and protects against free radicals. NAE-8 Our patented, propriety extract derived from nerium oleander and aloe vera acts as a powerful antioxidant, targets free radical damage and works on the top layer of skin to boost natural cell renewal. Nerium oleander This plant is hardy, adaptable and bears clusters of pinkish-white and red flowers in the spring time. Our exclusive and patented NAE-8 ingredient is formed from processing the nerium oleander leaf and aloe vera plant. Olus oil Moisturizes the skin and acts as barrier to moisture loss. Peptide blend This plant is indigenous to the southeastern Mediterranean Basin, Eastern Africa and India. The seed contains between 40 60% oil that is rich in triglycerides. When used on dry skin, castor seed oil lubricates and helps cells stay hydrated, making it an ideal moisturizer. Peptides and peptide blends are composed of amino acids and are the building blocks of proteins. They support skin s natural production of collagen and elastin, which is critical to fight the signs of aging. Centella asiatica Peptide matrix (Collagen, Elastin and Glycosaminoglycans) Small herbaceous plant that helps increase the natural synthesis of collagen. Restores skin s suppleness and firmness for a youthful, even and radiant complexion.

11 KEY TERMS 10 Rice bran oil Fights free radicals to prevent the look of premature aging. Rich in vitamin E and fatty acids. SAL-14 TM Our exclusive, patent-pending bio-extract combines the super antioxidant bidens pilosa, a flower sourced from the Amazon, with mauritia flexuosa, a South American fruit oil rich in vitamins C and E, as well as essential fatty acids. Shea butter A superior natural moisturizing ingredient that protects skin from dryness and other environmental factors. SIG-1273 Our dual-action, patented molecule is specifically designed to provide maximal antioxidant protection and targets the underlying causes that lead to the signs of aging. The basis of the molecule is an organic phytol compound that acts as a skin protectant. Sodium hyaluronate The sodium salt of hyaluronic acid (HA), a smaller molecule that can help boost and lock moisture content in the skin. resulting in smoother, softer and fuller-looking skin. Superoxide dismutase Potent antioxidant that guards against free radical damage. Tetrahexyldecyl ascorbate (vitamin C) Contains fatty acids that support production of healthy collagen and diminish the severity of wrinkles appearance. Tocopherol (vitamin E) Protects the skin from UV damage and reduces the formation of free radicals to improve the appearance of dry, damaged skin. When discussing skincare, there are many terms and phrases that are commonly referenced, but not commonly understood. The following definitions can help you better explain the science behind great skin to prospects. Antioxidants Substances that can be man made or naturally occurring. Antioxidants work to protect cells from free radical damage caused by the environmental stressors that can lead to the signs of aging. Emollient A substance with the ability to soften, relax and soothe the skin. Extrinsic factors Environmental factors, such as sun exposure, stress, inflammation, poor eating habits, pollution and smoking. Each can lead to the visible signs of aging on the skin. Free radicals An especially reactive atom or group of atoms that has one or more unpaired electrons. They can damage cells, proteins and DNA by altering their chemical structure. Antioxidants (see above) fight free radicals. Intrinsic factors Physiological and genetic causes of aging skin, including poor circulation, reduced estrogen, diminished cell turnover, decreased collagen and decreased elastin synthesis. Oxidative stress Oxidative stress occurs when an imbalance exists between the production of free radicals and the ability of the body to counteract or detoxify their harmful effects with antioxidants (see antioxidants and free radicals). Ubiquinone (CoQ10) A vitamin-like ingredient with antioxidant properties that occurs naturally in the skin. Protects skin cells against UV damage. Supports healthy collagen production. White willow bark extract Known for its astringent and exfoliating benefits. Contains salicin, an aspirin-like structure that helps to reduce skin irritation. The Global Product Training Guide is for internal use by Nerium Brand Partners only.

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