Session 3. Hair, skin and scalp analysis. Trainer requirements to teach this session. Trainer notes. For this session you will need the following:

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1 Hair, skin and scalp analysis Trainer requirements to teach this session For this session you will need the following: Handout.3.1 (2 pages) Activity.3.1 Handout.3.3a or.3.3b Professional Hairdressing by Green and Palladino Activity.3.4 Activity.3.4 (answer guide) Learner Check for Session 3 Trainer notes The session will cover: 3.1 Why it is important to identify factors that may limit or affect services and products which may be used 3.2 How the following factors limit or affect the services and products that can be offered to clients: lifestyle adverse hair, skin and scalp conditions incompatibility of previous services and products used 3.3 How to visually recognise indications of ringworm, impetigo, scabies, eczema, alopecia, psoriasis, folliculitis, dandruff, keloids, ingrowing hair and headlice 3.4 Which hair, scalp conditions and disorders should be referred to a pharmacist, general practitioner or registered trichologist and why 3.5 The importance of and reasons for, not naming specific conditions when referring clients to a general practitioner or trichologist 3.6 The importance of carrying out tests and the potential consequence of failing to do so 3.7 How and when tests are carried out on hair and skin Copyright Habia All rights reserved. Page 47 - Unit - Session 3.

2 Hair, skin and scalp analysis 3.1 Why it is important to identify factors that may limit or affect services and products which may be used and 3.2 How factors in the range limit or affect the services and products that can be offered to clients Ref: Handout.3.1 Explain to learners that it is important to identify factors that may limit services and products, which may be used for the following reasons: to ensure the safety of the client to ensure that manufacturer s instructions are followed to prevent accidents or injury to ensure that the result meets the client s expectations Tell learners that the factors that may limit services and products are: lifestyle adverse hair, skin and scalp conditions incompatibility of previous services and products used Discuss and explain each of the factors. Lifestyle Ask learners to think of words that sum up the word lifestyle. Answers could include: busy laid back hectic lazy relaxed Page 48 - Unit - Session 3. Copyright Habia All rights reserved.

3 wealthy retired working ambitious unemployed sporty aspirational Explain to learners that whichever hairstyle, treatment, or service the client has, they should always consider the client s lifestyle during the consultation. For example A hairstyle that requires a great amount of time spent on it every day would not be suitable for a busy mother who works full time or A wealthy retired client may be able to afford and have time for the most intricate colouring service. Ref: Activity.3.1 Ask learners to complete the activity. Point out that the activity is not designed to make stereotypical assumptions about clients and their lifestyle, but to encourage learners to take the client s lifestyle into consideration when completing their client consultation process. Discuss the results with the learners when they have completed the activity. Ref: Handout.3.1 (continued) Adverse skin and scalp conditions Remind clients that any skin or scalp condition that is infectious, contagious or that is likely to cause an infestation is contra-indicated for hairdressing and barbering services. Tell the learners that the skin carries a large number of bacteria and other micro-organisms on its surface. Copyright Habia All rights reserved. Page 49 - Unit - Session 3.

4 Say that many of the organisms are harmless, but others are pathogens which could cause disease if they enter the tissues. If the skin surface becomes broken then easy entry is possible. Tell learners that cuts and abrasions, scalds and burns may cause breakage to the surface of the skin. In addition, chemicals and adverse weather conditions can also irritate the skin and infestation of the skin by parasite leads to skin breaks with consequent bacterial infection. Explain that adverse hair and scalp disorders may be: Non-infectious Infectious They cannot be spread from person to person. They can be spread from one person to another by the transfer of micro-organisms. The micro-organisms may be classified as: fungi bacteria virus Say that fungal infections tend to grow on the outside of the body, causing diseases like ringworm. Bacteria and viruses cause disease when they enter the body tissues and multiply. Bacteria can produce toxins which destroy cells, whilst viruses multiply inside the cells, eventually breaking down the cell. Micro organisms can enter through the mouth or nose which infects the throat, lungs and digestive tract. Remind learners of the importance of identifying adverse hair, skin or scalp conditions before the hairdressing or barbering service begins. Reiterate that the identification of such conditions can only occur if there is a comprehensive consultation with the client. Stress that even regular clients should have a consultation, as the condition of the hair, skin and scalp can change daily. Page 50 - Unit - Session 3. Copyright Habia All rights reserved.

5 It is important to point out to learners that they might be in a position within the salon where less experienced members of staff will come to them for help and support when they find a client with an adverse hair, skin or scalp condition. Discussion Discuss how they would deal with a situation where a junior member of staff asks them for help and support following the discovery of an adverse scalp condition on their client. Lead the discussion to include the following points: the client will be embarrassed, as few clients would go the salon knowing they had potential contraindications the junior member of staff will need support during the explanation of the problem to the client the reaction should be one of sympathy and tact to the client the correct referral recommendations should be made equipment and materials used should be cleaned, disinfected or sterilised Ref: Handout.3.1 (continued) Incompatibility of previous services and products used Tell learners that some services and products would be incompatible with future services and products and would therefore limit and affect the hairdressing or barbering service. Copyright Habia All rights reserved. Page 51 - Unit - Session 3.

6 For example: the client may request a perm to be carried out, but their hair is in poor condition a client would like hair extensions, but they are suffering slight hair loss following the birth of their baby a client would like highlights, but have recently been on a holiday to the Far East where they had an application of henna on their hair Therefore tell learners that they must look for potential incompatibilities when they complete their client consultation. 3.3 How to visually recognise indications of ringworm, impetigo, scabies, eczema, alopecia, psoriasis, folliculitis, dandruff, keloids, ingrowing hair and head lice Ref: Handout.3.3.a Professional Hairdressing by Green and Palladino Use the handout as a reference when describing the visible symptoms of the conditions listed. Use the text book to illustrate what the conditions look like. Ref: Handout.3.3b Some learners may have covered some of this area of learning before in NVQ/SVQ Level 2. In which case, use Handout.3.3b as a revision exercise. Ask learners to state what causes the conditions and what the visible symptoms are. 3.4 Which hair, scalp conditions and disorders should be referred to a pharmacist, general practitioner or registered trichologist and why Ref: Activity.3.4 Activity.3.4 (answer guide) Page 52 - Unit - Session 3. Copyright Habia All rights reserved.

7 Ask learners to identify, by ticking the correct box, where the conditions should be referred and why. Use the answer guide to confirm their results. 3.5 The importance of and reasons for, not naming specific conditions when referring clients to a general practitioner or trichologist Remind learners that they are hairdressers or barbers and not qualified GPs or trichologists. Therefore, while it is important for them to be able to recognise a potentially infectious or contagious condition, they must not diagnose the condition to the client. Ask learners what the consequences of a miss diagnosis would be. Answers should include: embarrassment of the client loss of confidence in the stylist by the client damage to the reputation of the salon upset of the client client may be unnecessarily anxious 3.6 The importance of carrying out tests and the potential consequence of failing to do so and 3.7 How and when tests are carried out on hair and skin Remind learners of this area of work that was covered in Session 3 and within the relevant, technical units of NVQ/SVQ Level 3. Now use the Learner Check for Session 3 to check the understanding of the learners. Copyright Habia All rights reserved. Page 53 - Unit - Session 3.

8 Page 54 - Unit - Session 3. Copyright Habia All rights reserved.

9 Hair, skin and scalp analysis Learner Check 1. State at least three reasons why it is important to identify factors that may limit or affect services or products. 2. What does the term infectious mean? 3. Name three causes of infection. 4. What is the cause of ringworm of the scalp? 5. What are the eggs of a head louse called? 6. What is the result of continually shaving on dark skin? 7. To whom would you refer a client with scabies? 8. What is the purpose of carrying out an elasticity test? 9. What would be the result of failing to carry out a strand test? 10. Name the chemicals required to carry out an incompatibility test. 1. Any three from to ensure the safety of the client to ensure that manufacturers instructions are followed to prevent accidents or injury to ensure that the result meets the client s expectants or other relevant answer. 2. A condition that can be spread from one person to another by the transfer of micro-organisms. 3. The micro-organisms may be classified as: fungi bacteria virus 4. Fungal infection 5. Nits 6. Keloids 7. Pharmacist 8. To check the strength of the internal hair structure (cortex) 9. The colour may be over or under processed 10. Hydrogen peroxide and ammonium hydroxide Copyright Habia All rights reserved. Page 55 - Unit - Session 3.

10 Page 56 - Unit - Session 3. Copyright Habia All rights reserved.

11 Hair, skin and scalp analysis Trainer summary 3.1 Why it is important to identify factors that may limit or affect services and products which may be used 3.2 How the following factors limit or affect the services and products that can be offered to clients: lifestyle adverse hair, skin and scalp conditions incompatibility of previous services and products used Remind learners that it is important to identify factors that may affect services and products to: ensure the safety of the client ensure that manufacturers instructions are followed prevent accidents or injury ensure that the result meets the client s expectations Remind them of the results of the activity looking at client lifestyle 3.3 How to visually recognise indications of ringworm, impetigo, scabies, eczema, alopecia, psoriasis, folliculitis, dandruff, keloids, ingrowing hair and head lice Recap on the visible symptoms of the listed conditions 3.4 Which hair, scalp conditions and disorders should be referred to a pharmacist, general practitioner or registered trichologist and why Recap the methods of referral Copyright Habia All rights reserved. Page 57 - Unit - Session 3.

12 3.5 The importance of and reasons for, not naming specific conditions when referring clients to a general practitioner or trichologist Remind learners that they must work within the limits of their own authority and they would need to be a qualified GP or trichologist to diagnose a condition. At the same time, reiterate they should be able to recognise a condition that may be contra-indicated. 3.6 The importance of carrying out tests and the potential consequence of failing to do so 3.7 How and when tests are carried out on hair and skin Remind learners of the work they covered in Session 1. Page 58 - Unit - Session 3. Copyright Habia All rights reserved.

13 Hair, skin and scalp analysis Key/Core Skill Opportunities There will be an opportunity to promote discussion when covering: The activity looking at client lifestyles How support can be given to a junior member of staff who discovers an adverse hair, skin or scalp condition The consequences of a misdiagnosis of an adverse hair, skin or scalp condition Copyright Habia All rights reserved. Page 59 - Unit - Session 3.

14 Page 60 - Unit - Session 3. Copyright Habia All rights reserved.

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