APPAREL QUALITY STANDARDS MANUAL

Transcription

1 APPAREL QUALITY STANDARDS MANUAL

2 TABLE OF CONTENTS QUALITY ASSURANCE: APPAREL STANDARDS MANUAL Introduction 4 QA Sample Lead Time 5 Design Approval 6 Submission Requirements 7 Fit 7 Lab 8 TOP 9 Evaluation Disposition 1 Garment Sizing, Fit and Ease 11 Misses and Women s Body Measurements 12 Apparel Grade Rules 13 Basic Garment Measurements 17 Fabric & Garment Performance Testing 19 Knits 2 Wovens 21 Leather & Suede 22 Additional Testing 23 Minimum Construction Standards 24 Garment Labeling Requirements 26 Brand Name, Size, Country of Origin 26 Fabric Content, Fabric Care and RN # 26 One-size Garments 27 Branded Labels For Tops, Outerwear and Bottoms 27 Additional Garment Label Requirements 27 Common Labeling Mistakes Trademarks 27 Cashmere and Other Luxury Fabrics 29 Genuine and Faux Fur Labeling 29 Leather Labeling 29 Packaging 3-2-

3 TABLE OF CONTENTS CONTINUED QUALITY ASSURANCE: APPAREL STANDARDS MANUAL Production Inspection 31 Pre-shipment Inspection 31 Apparel Inspection Sampling Plan 32 Post-shipment Inspection 33 California Prop 65 Compliance 31 CPSIA of 28 Compliance 32 Measurement Guidelines for Finished Garments Tops 35 Measurement Guidelines for Finished Garments Bottoms 39 Appendix A: Apparel QA Standards Checklist 43-3-

4 INTRODUCTION Quality Assurance Means No Surprises HSN s Quality Assurance (QA) program exists to ensure the proper execution of every product we buy and sell. This manual contains specific information concerning the minimum quality standards HSN expects in the product it purchases. In addition, we expect our partners to comply with all applicable legal requirements concerning the manufacture, sale and advertising of products. In certain instances, HSN standards may be higher than the stated legal minimums. It is the partner s responsibility to read and understand the published guidelines that pertain to the industry. These include but are not limited to: The Textile Fiber Products Identification Act: The Wool Products Labeling Act: The Fur Products Labeling Act: The Amended Care Labeling Rule: The Consumer Product Safety Improvement Act of 28. : California Proposition 65 at: The information in this manual, in HSN s Supply Chain Requirements Manual and in the Master Terms and Conditions Because quality cannot be inspected into products, it is the goal of the HSN Quality Assurance program to collaborate with our vendor partners as early as practical in order to prevent defects. This partnership extends to design and materials selection before the product is made, and includes all points in the manufacturing, packaging, shipping and post-delivery processes. Therefore, it is within the purview of the HSN Quality Assurance program to maintain a close, direct partnership with our vendors and their manufacturing facilities in order to support continuous improvement efforts and uphold the most efficient and effective manufacturing practices. It may be necessary at any time to visit a partner s facility to ensure we mitigate risks to delivering 1% acceptable product. Our partners are expected to support our efforts throughout the supply chain to provide our customers with an unsurpassed purchase experience. Our partners are also expected to maintain world-class quality and delivery. Such expectations cannot be met unless our partners work with us and maintain a comprehensive quality program of their own. All shipments must be inspected for compliance before HSN ever sees the product. HSN QA prepared this document to help you through the process of submitting apparel products to HSN. This document contains general information. It should not be considered a definitive source of regulatory guidance. Key Contacts Please contact the following individuals with any questions you have: Matt Demers VP: Quality Assurance & Product Information matthew.demers@hsn.net Kim Dixon Sr. Manager of Fit kim.dixon@hsn.net Rita Fontan Manager: Apparel & Accessories rita.fontan@hsn.net -4-

5 QA SAMPLE LEAD TIME QUALITY ASSURANCE: APPAREL STANDARDS MANUAL QA Sample Lead Time The QA process is a critical part of making sure we maintain a reputation of trust and reliability with our customers we must ensure that our customers get the best quality, greatest value, and safest products. The first step in that process is to submit the QA sample(s) and supporting documentation by the required number of days prior to your ship date. The below table outlines the QA sample and product specification sheet lead time requirements. Process Step QA Sample and Product Specification Sheet Lead Time Fit 6 days Before Ship Date 4 days Before Ship Date (select domestic manufacturers) Top of Production (TOP) 7 days Before Ship Date Additional key milestones are outlined in Appendix B of the HSN Partner Supply Chain Requirements Manual. Maintaining proper timing of the QA process is important to ensure proper review of QA samples, specifications and proposed product claims. Failure to comply with the required lead time standards can result in fees for late QA samples. The Compliance section of the HSN Supply Chain Requirements Manual outlines the fees associated with late QA samples

6 DESIGN APPROVAL QUALITY ASSURANCE: APPAREL STANDARDS MANUAL To ensure the accurate execution of design intent, streamline the fit approval process and optimize sampling requirements, the technical development process will begin only after the style has been adopted and all design detail has been approved by the HSN Buyer, Vendor Partner and designer/celebrity. HSN Buyer Market Review To serve as a record of styles purchased during the Buyer s meetings, the Vendor Partner should provide a reference sample and associated HSN Tear Sheet for each style reviewed. The HSN Tear Sheet will contain the following information: Image or CAD showing design and style intent Technical Sketch to illustrate garment silhouette and proportion Fabric type, weight and content Minimum 5 square of fabric swatch in bulk quality construction, weight and content (accurate print and color not required) Tear Sheet template can be found at the following link: Celebrity / Designer Review Upon HSN Buyer approval of Design, the Partner will submit an updated reference sample (with all fabric and design revisions incorporated) and a revised Tear Sheet to the designer/celebrity (if applicable) for approval Upon completion of design approval by the HSN Buyer, Vendor Partner and designer/celebrity, the Partner will create/submit the product specification sheet and submit a design-approved sample to HSN QA to start the technical fit process. All Design revisions made by the HSN Buyer, Vendor Partner and designer/celebrity must be incorporated into QA technical fit samples prior to submission. ONLY design approved samples should be submitted to QA for technical fit review. Samples submitted without design approval will NOT be subjected to the QA technical fit review and will be sent to the HSN Buyer for review of design. New QA technical fit samples may be required depending on the extent of design changes needed after HSN Buyer review. QA Considerations for Design Fit Type Selection When creating the specification sheet, the Partner must indicate the Fit Type as approved for each design. This provides HSN QA with visibility to the designer s intent regarding design and wearing ease. Fit Types Include: Close Fitted, Fitted, Semi-Fitted, Loose, Very Loose Fabric Characteristics All fit samples must be constructed with the same fabric construction, weight and content as for bulk production. This allows QA to confirm that the fabric properties are appropriate for the design and Fit Type for each style, and ensure the appropriate amount of ease to achieve the designer s intent. All garments must be made with fabric, linings and trims that have compatible performance characteristics. (i.e. lined garments made with stretch fabric must also be lined with stretch lining). Size Class Compatibility (alpha versus numeric) All styles must be offered in the size class that is appropriate for the style, fabric performance, design intent and fit type. Styles developed in non-stretch fabric, with a fit type of Semi-Fitted or closer must be offered in numeric sizing. The largest grade between garment sizes should not exceed the amount of wearing ease of the assigned Fit Type. -6-

7 SUBMISSION REQUIREMENTS QUALITY ASSURANCE: APPAREL STANDARDS MANUAL How to Submit Your Samples to QA A complete sample submission for apparel will consist of the following: Complete product specification sheet submitted on the HSN Partner Portal Include all component and product details Include all proposed care instructions, features and benefits, objective and performance claims, and all talking points for the on-air presentation Include all garment spec measurements for Missy s base size M Include all claim substantiation, fabric/garment fiber content, care and performance testing, label copy, inserts and instruction Include all required Prop 65 and CPSC compliance testing and documentation Prior to sending a sample to HSN QA print and affix the sample label: Print the sample label found in the product specification sheet Affix label to the sample so that the item can be identified upon receipt For guidance on how to create a specification sheet on the partner portal, please view the Product specification sheet tutorials. A printed guide is also available NOTE: The product specification sheets MUST be completed and submitted prior to sending samples to QA; samples without specification sheets will not be reviewed Fit Samples The 1 st fit sample is required in Missy s base size 1 (M). HSN will issue the Women s base size spec after 1 st fit sample review of the Missy s base size. All Fit Samples MUST be in the same fabrication, weight and construction as the final product (the same colorways or patterns is recommended but not required for fit samples). In order to ensure consistency of fit across all brands, product developed for HSN MUST follow HSN s standard body measurements. HSN QA issues all Graded Specs for apparel production made to the HSN standard body measurements. The Women s base size spec will be issued after fit review of the Missy base size. The full Graded Spec for each Size Range will be issued by HSN after each Base Size fit is approved. The Partner does not create final Graded Specs for bulk production. For products that are purchased from previously existing marketed lines, HSN requires that the partner provide a graded garment spec for each style, and a Brand Size Chart listing standard body measurements. This allows HSN to accurately recommend the best size and proper fit for our customers. -7-

8 SUBMISSION REQUIREMENTS CONTINUED How to Submit Your Samples to QA (continued) Lab Testing (Fabric/Garment Care & Performance Testing) Vendor Partners are required to submit all samples to an approved 3rd party testing laboratory. Testing results must be uploaded to the Documents section of the Product Specifications Sheet within the HSN Partner Portal. Vendor Partners must their HSN QA Product Evaluator when the passing 3rd party test reports have been uploaded to the Product Specifications Sheet Test request forms for each of the approved testing labs can be found within the For Your Information section of the HSN Partner Portal It is highly recommended that all lab samples be submitted together to ensure the most effective processing. Constructed garment should be in the darkest color and the same fabrication, weight and construction as the final product Color swatches of all other colors Swatches must be 1 yard full width with selvage end Fabric must be labeled with the warp direction using an up arrow ( ) Swatches must be on-grain, unless item is a bias cut If product is embroidered, swatches sent should be embroidered TOP (Top of Production) Samples Samples of Missy s size 1 (M) and Women s size 18W (1X) are required. All colorways must be provided. Samples must be representation of the final product from the production lot Include all internal and external packaging Include all products and components with intended labeling Include all inserts, instructions and any other material that is to go to the customer Shipment of QA Samples Ship all QA samples to HSN QA as outlined in the Product Samples section of the HSN Supply Chain Requirements Manual. After thoroughly reviewing the QA samples and specification sheet documentation, the HSN QA Product Evaluator will issue a written evaluation report to the vendor partner. The vendor partner then reviews and responds to the issues noted in the report and provides the information/materials requested. The appearance of the final product that will be shipped to the customer is also a concern of the HSN Merchandising team. A production sample identical to the one received by HSN QA should be sent to the HSN Buyer. NOTE: Merchandise must not be changed in any way after it is approved by HSN QA. Changes include labeling, packaging, contents and components. Merchandise that has been modified will be returned. Contact HSN QA before any changes are made. -8-

9 EVALUATION DISPOSITION QUALITY ASSURANCE: APPAREL STANDARDS MANUAL Products submitted to HSN QA will be reviewed by the QA evaluator and assigned one of the following evaluation statuses: Received: A physical product sample has been received, but the product specification sheet has not been submitted by the vendor partner and/or approved by the HSN Merchandising team. An evaluation in Received status requires submission and approval of the product specification sheet prior to initiation of the formal QA evaluation process. Pending: QA has received a sample and a Merchandising-approved spec sheet. The evaluation is in process and/or there are open issues that require the vendor partner to provide information, samples or corrective action. Approved: QA has evaluated the sample and found that it meets HSN standards. Approval given for Fit samples is indication that you may move forward with the production process (subject to any modifications detailed with the evaluation report). You will receive a complete graded spec upon Fit approval Approval given for Lab samples indicate that all care instructions have been confirmed and you may move forward with the production process Approval given for Production samples indicate that the product is approved to ship. Approved Pending: QA has evaluated the sample and found that there are only minor open issues preventing product approval (for example, on-site inspection). Products placed into Approved Pending status require closure of the remaining issues before final approval is issued. Once the open issues are resolved, the evaluator updates the status to Approved. Approved Pending Lab evaluations indicate that the colors submitted for lab meet all HSN requirements BUT there are additional colors/constructed garments required to complete the full lab process for the item. Rejected: QA has evaluated the sample and found that it does NOT meet HSN standards. -9-

10 GARMENT SIZING, FIT AND EASE Achieving the Proper Fit QUALITY ASSURANCE: APPAREL STANDARDS MANUAL HSN has a strong commitment to fit, and leverages processes and tools that enable the development and execution of consistent apparel fit for our target customer. Tools used to drive fit consistency throughout the apparel development process and the accurate communication of sizing include: HSN Standard Body Measurements body measurement standards are the core of consistent brand fit. They correspond to the most frequently occurring body shape of HSN s target customer and are communicated to customers as the HSN Size Chart. Partners are required to develop all HSN brand apparel using HSN s Standard Body Measurements as the reference. Fit Type Descriptor applied to HSN brand apparel to educate the customer on the wearing ease designed into each garment. The partner should confirm fit type as part of the design approval process, and indicate the fit type within the Product Specifications Sheet before submitting for HSN buyer approval. Fit Guides Descriptor for the identification of fit critical body measurement(s) for each item. This educates the customer on how to choose their best size by comparing their fit critical body measurement to the corresponding body measurement on the Size Chart for the product. Garment fit is defined by fabric performance characteristics and the dimensional relationship between the garment and body measurements at fit critical areas. Wearing, or fit ease refers to the difference between the garment measurement and the standard body measurement at specific points of measure. Positive ease refers to ease values that are greater than the body measurement,or over body. Negative ease refers to ease values that are less than the body measurement, or under body. Fit critical points of measurement are style specific and identified as the point of measure on a garment that has the greatest impact on fit. The typical fit critical point of measure for Apparel tops is the bust and for pants or jeans, it will be the hip or waist, depending upon the garment design. Please note that some designs may have multiple fit critical points. Example: Upper body garment (size M) fit type and ease relationship Fit Type Fit Critical Point of Measure Body Measurement Garment Measurement Ease Relationship to Body Ease Range Compatible Fabric Characteristics Close Fitted Bust 37.5 (M) to 2 Knit or High Stretch Woven Fitted Bust 37.5 (M) Knit or High Stretch Woven Semi Fitted Bust 37.5 (M) Knit or Stretch Woven Loose Bust 37.5 (M) Knit or Woven Very Loose Bust 37.5 (M) Knit or Non-stretch Woven -1-

11 MISSY S AND WOMEN S BODY MEASUREMENTS Standard Body Measurements The following tables show standard body measurements to fit the HSN customer. Please base your patterns on these body measurements. Note: Measurements are body sizes, not manufacturing specifications. Missy s Sizes X-SMALL SMALL MEDIUM LARGE X-LARGE BUST ½ 4 41 ½ 43 WAIST 24 ½ 25 ½ 26 ½ 27 ½ 28 ½ 3 31 ½ ½ 36 HIP 34 ½ 35 ½ 36 ½ 37 ½ 38 ½ 39 ½ ½ ½ Women s Sizes 1X 2X 3X 16W 18W 2W 22W 24W 26W BUST 43 ½ 45 ½ 47 ½ 49 ½ 51 ½ 53 ½ WAIST HIP 45 ½ 47 ½ 49 ½ 51 ½ 53 ½ 55 ½ Height Range PETITE 4 11 to 5 3 AVERAGE 5 3 ½ to 5 7 ½ TALL 5 8 to 5 11 HSN Standard Dress Forms To improve process efficiency, reduce sampling costs and drive fit consistency, all apparel partners should measure and prefit design approved samples on HSN Standard dress forms before submitting to HSN QA. Please do not submit samples for fit review that do not measure within tolerance to the submitted garment spec. HSN reviews all QA samples on dress forms in base sizes 1 (M) and 18W (1X) and encourages the purchase of HSN Dress forms to maintain fit consistency throughout the technical development process. The 215 cost per full body dress form made to HSN s body measurement standard is listed below: HSN Missy - Style 65A-1: $1,36 ($66 Dress Form Retail Price plus $7 Model Design Fee) HSN Women s - Style 612L-18W: $1,538 ($738 Dress Form Retail Price plus $8 Model Design Fee) Cost per arm not included in dress form price = $95. (Please note the prices listed above do not include shipping charges.) To confirm exact pricing, please contact: Andrea Quintana PGM PRO INC (626) or andrea@pgmdressform.com -11-

12 APPAREL GRADE RULES QUALITY ASSURANCE: APPAREL STANDARDS MANUAL These grade rules must be followed in pattern grading to ensure consistency in fitting the HSN customer. The following tables provide information on grade rules for Missy s and Women s sizes. Please note that the Missy base size is 1 (M) and the Women s base size is 18W (1X). Missy s Grade Rules for Sizes -18 GARMENT MEASUREMENTS Woven TOL +/- Knit TOL +/ ACROSS FRONT (6 from HPS) ⅛ ACROSS BACK (6 from HPS) ⅛ ACROSS SHOULDER ⅛ BACK NECK DROP ⅛ ⅛ -⅛ -⅛ -⅛ -⅛ -⅛ ⅛ ⅛ ⅛ ⅛ FRONT NECK DROP ⅛ ⅛ -⅛ -⅛ -⅛ -⅛ -⅛ ⅛ ⅛ ⅛ ⅛ BACK NECK WIDTH ⅛ ⅛ -⅛ -⅛ -⅛ -⅛ -⅛ ⅛ ⅛ ⅛ ⅛ ARMHOLE CIRC. ⅛ ½ ½ ½ ½ ARMHOLE FRONT ⅛ ⅛ -3/16-3/16-3/16-3/16-3/16 ARMHOLE BACK ⅛ ⅛ -3/16-3/16-3/16-3/16-3/16 CBN SLEEVE LENGTH CUFF HEIGHT SLEEVE OPENING CIRC. RISE DROP ⅛ ⅛ ⅛ ⅛ ⅛ ⅛ ⅛ S A M P L E FRONT RISE ⅛ BACK RISE INSEAM LEG OPENING CIRC. ⅛ ⅛ S I Z E KNEE ⅛ MUSCLE ⅛ ⅛ HPS BODY LENGTH ⅛ CB LENGTH ⅛ BUST CIRC. ½ ¾ ½ 1 ½ 1 ½ 1 ½ WAIST CIRC. ½ ¾ ½ 1 ½ 1 ½ 1 ½ 1 ½ HIP CIRC. ½ ¾ ½ 1 ½ 1 ½ 1 ½ THIGH CIRC. ½ -¾ -¾ -¾ -¾ -¾ SWEEP CIRC. ½ ¾ ½ 1 ½ 1 ½ 1 ½ -12-

13 APPAREL GRADE RULES CONTINUED QUALITY ASSURANCE: APPAREL STANDARDS MANUAL Women s Grade Rules for Sizes 16W-26W GARMENT MEASUREMENTS Woven TOL +/- Knit TOL +/- 16W 18W 2W 22W 24W 26W ACROSS FRONT (6 from HPS) ⅛ - ACROSS BACK (6 from HPS) ⅛ - ACROSS SHOULDER ⅛ - BACK NECK DROP ⅛ ⅛ -⅛ ⅛ ⅛ ⅛ ⅛ FRONT NECK DROP ⅛ ⅛ -⅛ ⅛ ⅛ ⅛ ⅛ BACK NECK WIDTH ⅛ ⅛ -⅛ ⅛ ⅛ ⅛ ⅛ ARMHOLE CIRC. ⅝ ⅝ ⅝ ⅝ ⅝ ARMHOLE FRONT ⅛ ⅛ -5/16 5/16 5/16 5/16 5/16 ARMHOLE BACK ⅛ ⅛ -5/16 5/16 5/16 5/16 5/16 CBN SLEEVE LENGTH ⅛ - CUFF HEIGHT SLEEVE OPENING CIRC. RISE DROP FRONT RISE BACK RISE ⅛ ⅛ ⅛ ⅛ ⅛ ⅛ ⅛ ⅛ S A M P L E S I Z E INSEAM LEG OPENING CIRC. -½ ½ ½ ½ ½ KNEE - ½ ½ ½ ½ ½ MUSCLE - ½ ½ ½ ½ ½ HPS BODY LENGTH ⅛ - CB LENGTH ⅛ ⅛ - BUST CIRC WAIST CIRC HIP CIRC THIGH CIRC. ¾ ¾ SWEEP CIRC

14 APPAREL GRADE RULES CONTINUED Missy s Grade Rules for Sizes XS-XL QUALITY ASSURANCE: APPAREL STANDARDS MANUAL GARMENT MEASUREMENTS Woven TOL +/- Knit TOL +/- X-SMALL SMALL MEDIUM LARGE X-LARGE ACROSS FRONT (6 from HPS) - ½ - ½ ¾ ¾ ACROSS BACK (6 from HPS) - ½ - ½ ¾ ¾ ACROSS SHOULDER - ½ - ½ ¾ ¾ BACK NECK DROP ⅛ ⅛ - - FRONT NECK DROP ⅛ ⅛ - - BACK NECK WIDTH ⅛ ⅛ - - ARMHOLE CIRC. ½ - ¾ - ¾ 1 1 ARMHOLE FRONT ⅛ - - ½ ½ ARMHOLE BACK ⅛ - - ½ ½ CBN SLEEVE LENGTH CUFF HEIGHT SLEEVE OPENING CIRC. RISE DROP FRONT RISE BACK RISE INSEAM ⅛ ½ ⅛ - ¾ - ½ - ½ - ¾ - ¾ - ¾ - ½ - ½ - ¾ - ¾ S A M P L E S I Z E ¾ ½ ½ ¾ ¾ ¾ ½ ½ ¾ ¾ LEG OPENING CIRC. - ¾ - ¾ ¾ ¾ KNEE -¾ -¾ ¾ ¾ MUSCLE - ½ - ½ ¾ ¾ HPS BODY LENGTH -¾ - ¾ ¾ ¾ CB LENGTH - ½ - ½ ½ ½ BUST CIRC. 1 1 ½ WAIST CIRC. 1 1 ½ -2-2 ½ 3 3 HIP CIRC. 1 1 ½ THIGH CIRC. ¾ 1-1 ½ -1 ½ 2 2 SWEEP CIRC. 1 1 ½

15 APPAREL GRADE RULES CONTINUED Women s Grade Rules for Sizes 1X-3X QUALITY ASSURANCE: APPAREL STANDARDS MANUAL GARMENT MEASUREMENTS Woven TOL +/- Knit TOL +/- 1X 2X 3X ACROSS FRONT (6 from HPS) ½ ¾ ¾ ACROSS BACK (6 from HPS) ½ ¾ ¾ ACROSS SHOULDER ½ ¾ ¾ BACK NECK DROP ⅛ ⅛ FRONT NECK DROP ⅛ ⅛ BACK NECK WIDTH ⅛ ⅛ ARMHOLE CIRC. ½ ¾ 1 1 ARMHOLE FRONT ⅝ ⅝ ARMHOLE BACK ⅝ ⅝ CBN SLEEVE LENGTH ½ ¾ ¾ CUFF HEIGHT SLEEVE OPENING CIRC. RISE DROP FRONT RISE ⅛ ⅛ ½ S A M P L E ½ ½ ¾ ½ ½ ¾ BACK RISE INSEAM ½ S I Z E ¾ ¾ LEG OPENING CIRC. ½ ½ 1 1 KNEE ½ ½ 1 1 MUSCLE ½ 1 1 HPS BODY LENGTH ½ ¾ ¾ CB LENGTH ½ ½ BUST CIRC. 1 1 ½ 4 4 WAIST CIRC. 1 1 ½ 4 4 HIP CIRC. 1 1 ½ 4 4 THIGH CIRC. ½ ¾ 2 ½ 2 ½ SWEEP CIRC. 1 1 ½

16 BASIC GARMENT MEASUREMENTS QUALITY ASSURANCE: APPAREL STANDARDS MANUAL Basic Woven Caftan (1% Polyester Georgette) Attribute Name M 1X BODY LENGTH (HPS) AVG 53 1/2 53 1/2 BUST CIRCUMFERENCE 42 51/2 ACROSS FRONT 6" DOWN CROSS SHOULDER 15 1/2 17 BACK NECK WIDTH 7 1/2 8 3/4 FRONT NECK DROP 7 1/2 8 1/2 BACK NECK DROP 1 1 1/4 ARMHOLE CIRCUMFERENCE MUSCLE CIRCUMFERENCE 14 1/2 17 1/2 SLEEVE LENGTH FROM C.B. AVG /2 SLEEVE OPENING CIRCUMFERENCE /2 WAIST CIRCUMFERENCE HIGH HIP 42 5 SWEEP CIRCUMFERENCE Basic Knit LS Top (92% Cotton 8% Spandex) Attribute Name M 1X BODY LENGTH (HPS) AVG ½ BUST CIRCUMFERENCE /2 ACROSS FRONT 6" DOWN 13 1/2 15 ½ CROSS SHOULDER 14 1/2 16 ½ ACROSS BACK 6" DOWN BACK NECK WIDTH 1 11 FRONT NECK DROP 1 1/4 1 ¾ BACK NECK DROP 1 1 ARMHOLE CIRCUMFERENCE ½ MUSCLE CIRCUMFERENCE 13 1/2 16 SLEEVE LENGTH FROM C.B. AVG 3 1/2 32 SLEEVE OPENING CIRCUMFERENCE 7 9 SWEEP CIRCUMFERENCE WAIST CIRCUMFERENCE Basic Woven LS Duster (97% Polyester 3% Spandex) Attribute Name M 1X BODY LENGTH (HPS) AVG 34 1/2 37 BUST CIRCUMFERENCE /2 ACROSS FRONT 6" DOWN 14 3/4 16 3/4 CROSS SHOULDER ACROSS BACK 6" DOWN 14 3/4 16 3/4 BACK NECK WIDTH 7 8 FRONT NECK DROP 3 1/2 4 BACK NECK DROP 3/4 ARMHOLE CIRCUMFERENCE MUSCLE CIRCUMFERENCE 13 1/2 17 SLEEVE LENGTH FROM C.B. AVG /2 SLEEVE OPENING CIRCUMFERENCE 7 3/4 1 SWEEP CIRCUMFERENCE WAIST CIRCUMFERENCE 37 1/2 45 1/2 Basic LS Knit Cardigan (95% Rayon 5% Spandex) Attribute Name M 1X BODY LENGTH (HPS) AVG /2 BUST CIRCUMFERENCE /2 ACROSS FRONT 6" DOWN /2 CROSS SHOULDER /2 ACROSS BACK 6" DOWN /2 BACK NECK WIDTH 7 1/4 8 FRONT NECK DROP 4 1/2 5 1/4 BACK NECK DROP 1 1 1/4 ARMHOLE CIRCUMFERENCE MUSCLE CIRCUMFERENCE SLEEVE LENGTH FROM C.B. AVG /2 SLEEVE OPENING CIRCUMFERENCE 7 1/2 9 SWEEP CIRCUMFERENCE 4 48 WAIST CIRCUMFERENCE Long Sleeved Knit Tunic (95% polyester 5% spandex) Attribute Name M 1X BODY LENGTH (HPS) AVG /2 BUST CIRCUMFERENCE /2 CROSS SHOULDER 14 1/2 16 BACK NECK WIDTH 1 1 3/4 FRONT NECK DROP 1 1/2 2 1/4 BACK NECK DROP 1 1 1/4 ARMHOLE CIRCUMFERENCE MUSCLE CIRCUMFERENCE 13 1/4 16 1/4 SLEEVE LENGTH FROM C.B. AVG /2 SLEEVE OPENING CIRCUMFERENCE 7 1/4 8 1/2 SWEEP CIRCUMFERENCE 4 48 WAIST CIRCUMFERENCE Denim Capri (Pant 96% Cotton 4% Spandex Stretch Gabardine) Attribute Name 1 18W WAIST RELAXED CIRCUMFERENCE WAISTBAND HEIGHT 2 2 INSEAM AVG FRONT RISE (FROM TOP W/B) AVG 11 1/2 13 3/4 BACK RISE (FROM TOP W/B) AVG /4 THIGH CIRCUMFERENCE 23 1/4 29 HIP (TOP W/B) 4 48 KNEE (TOP THIGH) LEG OPENING CIRCUMFERENCE

17 BASIC GARMENT MEASUREMENTS CONTINUED Basic Knit Tank Top (1% Acrylic) Attribute Name M 1X BODY LENGTH (HPS) AVG 25 1/2 27 1/2 BUST CIRCUMFERENCE 38 1/2 47 ACROSS FRONT 6" DOWN 13 1/4 14 3/4 CROSS SHOULDER /2 ACROSS BACK 6" DOWN 13 1/2 15 1/2 BACK NECK WIDTH /4 FRONT NECK DROP 6 6 3/4 BACK NECK DROP 1 1 1/2 ARMHOLE CIRCUMFERENCE 17 1/2 2 1/2 SWEEP CIRCUMFERENCE 4 1/2 48 1/2 WAIST CIRCUMFERENCE Basic Knit Elastic Waist Palazzo Pant (94% Rayon 6% Spandex) Attribute Name M 1X WAIST RELAXED CIRCUMFERENCE WAIST EXTENDED CIRCUMFERENCE 4 48 WAISTBAND HEIGHT 1 1 INSEAM AVG 29 1/2 29 ½ FRONT RISE (FROM TOP W/B) AVG /4 BACK RISE (FROM TOP W/B) AVG 15 1/2 17 3/4 THIGH CIRCUMFERENCE /4 HIP (TOP W/B) KNEE (TOP THIGH) /2 LEG OPENING CIRCUMFERENCE /2 Basic Woven Pant (1% Silk, 1% Polyester lining) Attribute Name 1 18W WAIST RELAXED CIRCUMFERENCE 32 4 WAISTBAND HEIGHT 1 1/2 1 1/2 INSEAM AVG 32 1/2 32 1/2 FRONT RISE (FROM TOP W/B) AVG /4 BACK RISE (FROM TOP W/B) AVG /2 THIGH CIRCUMFERENCE /2 HIGH HIP (TOP W/B) 4" below 4 48 HIP (TOP W/B) 7" below 43 1/2 51 1/2 KNEE (TOP THIGH) 14" below form crotch 17 1/2 2 1/2 LEG OPENING CIRCUMFERENCE NARROW 15 1/2 17 1/2 Basic Woven Tank (1% Silk) Basic Twill Jean (98% Cotton 2% Spandex) Attribute Name 1 18W BACK LENGTH (CB) AVG BODY LENGTH (HPS) AVG 23 3/4 26 1/4 BUST CIRCUMFERENCE 39 1/4 47 3/4 ACROSS FRONT 6" DOWN 12 1/2 14 1/2 CROSS SHOULDER 13 1/4 15 1/2 ACROSS BACK 6" DOWN /4 BACK NECK WIDTH 9 1/2 1 FRONT NECK DROP 7 7/8 8 1/4 BACK NECK DROP 5 1/8 5 1/4 ARMHOLE CIRCUMFERENCE /4 SWEEP CIRCUMFERENCE 44 1/4 52 3/4 WAIST CIRCUMFERENCE 37 3/8 46 1/4 Attribute Name 1 18W WAIST RELAXED CIRCUMFERENCE /2 WAISTBAND HEIGHT 1 3/4 1 5/8 INSEAM AVG 3 3 FRONT RISE (FROM TOP W/B) AVG /4 BACK RISE (FROM TOP W/B) AVG 15 1/2 17 3/4 THIGH CIRCUMFERENCE 22 3/4 26 1/2 HIGH HIP (TOP W/B) HIP (TOP W/B) /4 KNEE (TOP THIGH) 15 1/2 17 1/2 LEG OPENING CIRCUMFERENCE Basic Woven Elastic Waist Full Skirt (1% Polyester) Attribute Name M 1X WAIST RELAXED CIRCUMFERENCE WAIST EXTENDED CIRCUMFERENCE 4 48 WAISTBAND HEIGHT 1 1/2 1 1/2 C/F LENGTH (FROM TOP W/B) AVG C/B LENGTH (FROM TOP W/B) AVG HIGH HIP (TOP W/B) 4" 43 1/2 51 1/2 HIP (TOP W/B) 8" SWEEP CIRCUMFERENCE

18 FABRIC AND GARMENT PERFORMANCE TESTING Testing Requirements & Process The following tests are required for all apparel items purchased by HSN. Please note that additional testing may be required. (i.e.: Flammability, Prop 65, Water Resistant, etc. ) Appearance After Laundering/Dry Cleaning Dimensional Stability Colorfastness to Laundering/Dry Cleaning Crocking-Wet and Dry Fabric Weight Fiber Identification NOTE: When submitting only garments for testing, the test request form must be updated to include the Fiber ID test, Fabric Weight, and any other additional tests that may be required. When submitting an item to an Approved 3 rd Party Lab, a Lab Test Request Form must accompany the samples being submitted. The test request forms for HSN Approved Laboratories can be found within the For Your Information section of the HSN Partner Portal. The Partner must upload the results of the testing to the documents section of the Portal. Also, the Partner must their QA Evaluator when the report is uploaded. HSN has established relationships and testing protocols with the following 3 rd Party Testing Laboratories. The key contact person for each is listed. Testing Laboratories And Primary Contacts Underwriters Laboratories (UL) Gina Stroud Gina.stroud@consumertesting.com Intertek Ideliza Perez Ideliza.perez@intertek.com Bureau Veritas (BV) Luca Olivieri Luca.Olivieri@us.bureauveritas.com TÜV SÜD Rebecca LV rlv@tuvcanada.com SGS Nevine Noss Nevine.noss@sgs.com Eurofins Marty Imler MartyImler@EurofinsUS.com -18-

19 FABRIC AND GARMENT PERFORMANCE TESTING (KNITS) Standard Testing Requirements Test Parameter Test Method Requirement Fabric Testing Garment Testing Colors Fiber Content (quantitative) AATCC 2A.% (cashmere) ±3.% (all others) Yes No* Darkest color Fabric Weight (g/m 2 ) ASTM D3776 ±5.% of claimed Yes No* Darkest color Colorfastness to Crocking (dry/wet) AATCC 8 Dry: 4. Wet: 3. Yes Yes All colors Colorfastness to Care AATCC 61 (laundering) AATCC 132 (dry cleaning) Color Change: 4. Multifiber Staining: 4.5 Yes Yes All colors Dimensional Stability to Care Appearance After Care AATCC 135/15 (laundering) or Commercial dry clean AATCC 135/15 (laundering) or Commercial dry clean ±5.% Yes Yes Frayed Edges: Open Seams: Skewness: Torque: 5.% max Shading: 4. Embroidery/Embellishment Appearance: No Yes All colors (sweaters) Darkest color (all other knits) All colors (sweaters) Darkest color (all other knits) Smoothness Appearance: 3.5 Appearance of Seams: SS-4 Appearance of Creases: 4. Testing Requirements (for additional color ways) Test Parameter Test Method Requirement Colorfastness to Crocking (dry/wet) AATCC 8 Dry: 4. Wet: 3. Dry: 3. (dark denims) Wet: 2. (dark denims) Fabric Testing Garment Testing Colors Yes Yes All colors Colorfastness to Care AATCC 61 (laundering) AATCC 132 (dry cleaning) Color Change: 4. Multifiber Staining: 4.5 Yes Yes All colors Additional Testing Requirements (when applicable) Test Parameter Test Method Requirement Fiber Content (quantitative) AATCC 2A For specialty fibers or blends (angora, alpaca, cashmere, wool, mohair, etc.) ±.% (cashmere) ±3.% (all others) Fabric Testing Garment Testing Colors Yes No All colors Flammability 16 CFR 161 Class 1 only Yes No Darkest Color Pilling Resistance ASTM D min Yes No Darkest color Colorfastness to Light AATCC 16E For swimwear 2 hours Yes No All colors Colorfastness to Chlorinated Pool Water (swimwear) Colorfastness to Sea Water (swimwear) AATCC 162 AATCC 16 Color Change: 4. Multifiber Staining: 3. Self-Staining: 5. Color Change: 4. Multifiber Staining: 3. Self-Staining: 5. Yes No All colors Yes No All colors -19-

20 FABRIC AND GARMENT PERFORMANCE TESTING (WOVENS) Standard Testing Requirements Test Parameter Test Method Requirement Fabric Testing Garment Testing Fiber Content (quantitative) AATCC 2A As claimed Yes No* Darkest color Fabric Weight (g/m 2 ) ASTM D3776 ±5.% of claimed Yes No* Darkest color Colorfastness to Crocking (dry/wet) Colorfastness to Care Dimensional Stability to Care Appearance After Care AATCC 8 AATCC 61 (laundering) AATCC 132 (dry cleaning) AATCC 135/15 (laundering) or Commercial dry clean AATCC 135/15 (laundering) or Commercial dry clean Dry: 4. Wet: 3. Dry: 3. (dark denims) Wet: 2. (dark denims) Color Change: 4. Multifiber Staining: 4.5 Colors Yes Yes All colors Yes Yes All colors ±3.% Yes Yes Darkest color Frayed Edges: Open Seams: Skewness: Torque: 5.% max Shading: 4. Embroidery/Embellishment Appearance: Smoothness Appearance: 3.5 Appearance of Seams: SS-4 Appearance of Creases: 4. No Yes Darkest color Testing Requirements (for additional color ways) Test Parameter Test Method Requirement Colorfastness to Crocking (dry/wet) AATCC 8 Dry: 4. Wet: 3. Dry: 3. (dark denims) Wet: 2. (dark denims) Fabric Testing Garment Testing Colors Yes Yes All colors Colorfastness to Care AATCC 61 (laundering) AATCC 132 (dry cleaning) Color Change: 4. Multifiber Staining: 4.5 Yes Yes All colors Additional Testing Requirements (when applicable) Test Parameter Test Method Requirement Fabric Testing Garment Testing Colors Fiber Content (quantitative) AATCC 2A.% (cashmere) ±3.% (all others) Yes No* All colors Flammability 16 CFR 161 Class 1 only Yes No* Darkest Color Pilling Resistance ASTM D min Yes No* Darkest color Colorfastness to Light AATCC 16E For swimwear 2 hours Yes No* All colors Top, Bottoms, Blazers: 15 lbs minimum Seam Strength ASTM D1683 Outerwear: 25 lbs minimum No Yes All colors Water Repellency AATCC 22 8 (ISO 3) No Yes All colors Water Resistance AATCC 42 5g penetration max. Yes No* All Colors -2-

21 FABRIC AND GARMENT PERFORMANCE TESTING (LEATHER & SUEDE) Standard Testing Requirements Test Parameter Test Method Requirement Fabric Testing Garment Testing Colors Colorfastness to Crocking (dry/wet) Colorfastness to Care Dimensional Stability to Care ASTM D553 Professional Leather Cleaning Professional Leather Cleaning Dry: 3. Wet: 2. Color Change: 4. Multifiber Staining: 4.5 Yes Yes All colors Yes Yes All colors ±3.% Yes Yes Darkest color Appearance After Care Professional Leather Cleaning Frayed Edges: Open Seams: Skewness: Torque: 5.% max Shading: 4. Embroidery/Embellishment Appearance: Smoothness Appearance: 3.5 Appearance of Seams: SS-4 Appearance of Creases: 4. No Yes Darkest color Additional Testing Requirements (when applicable) Test Parameter Test Method Requirement Fabric Testing Garment Testing Colors Fiber Content (quantitative) AATCC 2A.% (cashmere) ±3.% (all others) Yes No* All colors Flammability 16 CFR 161 Class 1 only Yes No* Darkest Color Seam Strength ASTM D1683 For outerwear 25 lbs. minimum No Yes All colors Water Repellency AATCC 22 8 (ISO 3) No Yes All colors Water Resistance AATCC 42 5 g penetration max. Yes No* All colors *When only a garment is submitted for testing, not fabric, the Test Request Form must be updated to include the Fiber ID test, Fabric Weight, and any other additional tests are required. -21-

22 FABRIC AND GARMENT PERFORMANCE TESTING CONTINUED Additional Testing Requirements (when applicable) Test Parameter Test Method Requirement Fabric Testing Garment Testing Colors Colorfastness to Perspiration AATCC 15 Staining: 3. Yes Yes All colors Colorfastness to Water AATCC 17 Color Change: 4. Multifiber Staining: 4.5 Yes Yes All colors Fabric (Thread) Count ASTM D3775 ±5.% Yes Yes All colors Oil Repellency (if claimed) AATCC 118 Initial: 6. After Wash: 3. No Yes All colors -22-

23 MINIMUM CONSTRUCTION STANDARDS Buttons and Buttonholes Buttonholes should be constructed with a top and bottom feed lockstitch sewing machine Buttons must have lockstitch to prevent them from falling off Buttons must pass care label instructions and must not crack, chip, discolor, rust or melt Buttonhole must be wide enough to not pull away from edge of fabric Cuffs and Collars Cuffs and collars must be clean finished with single or double needle top stitch and no serge on the cuff Fabrics Fabrics should be chosen for suitability with garment style: drape, strength, warmth, absorbency, wrinkle resistance, feel, end use, etc. First-quality fabrics must be used no seconds The lot must be cut from only one shade of the fabric; related separates must all be the same shade with the same color name. Minimum shade rating of 4. as per ATTCC Gray Scale. Hems Blind hem should be barely visible on outside of garment Blind hem stitching should not be more than a ½ apart, unless specified on a particular fabric Sleeve and bottom bands must be hemmed on the round Interlinings Fusible interlinings must withstand laundering and dry cleaning without bubbling. Use tricot interfacing only; nonwoven interfacing is unacceptable. Needles Knits must be sewn with ball point needles Wovens must be sewn with sharp point needles Leathers and vinyls must be sewn with a wedge point needle Correct needle size must be used Pockets Pockets must be uniform in shape and size Pockets must be horizontally even Start and end of pocket must be reinforced with back tack or bar tack; tack must not run off pocket -23-

24 MINIMUM CONSTRUCTION STANDARDS CONTINUED Seams 11 (+/- 1) stitches per inch, woven and knit 6 7 stitches per inch, leather and vinyl Serge on elastic, 6 stitches per inch Sewing elastic down on waistband with multi-needle machine, 7 to 8 stitches per inch All seams must be finished with no raw edges Knit seams must use at least 4 thread safety rather than 3 thread merrow without safety chain Seams must be back tacked unless crossed by another seam Threads No monofilament thread Thread must match garment unless specified as contrast Top Stitch Top stitching must be evenly stitched; 1 to 12 stitches per inch unless specified differently Double needle top-stitch must be a uniform width between needles Top-stitching on knits should be chain-stitched to prevent thread breakage Zippers Zipper tape must match garment s main color unless specified Space from the top of the zipper to the waistband at closing should not be more than ⅛ -24-

25 GARMENT LABELING REQUIREMENTS Brand Name, Size, Country of Origin The brand label, size, and country of origin must be affixed to the inside of the center of the neck midway between the shoulder seams. LABEL brand label 1X Made in China 3 cm 1 cm front center back label (no info on reverse) Note: To support the visual presentation of your product on air, HSN prefers that the size and country of origin label meet the following measurement requirements: Maximum Length: Maximum Width: 3 centimeters 1 centimeter Fabric Content, Fabric Care and RN # The fabric information, care instructions and RN # must be affixed to the inside of the garment on the lower side inseam as per the illustration below: 1% Cotton Machine Wash Cold Lay Flat to Dry Cool Iron inside seam label RN #

26 GARMENT LABELING REQUIREMENTS CONTINUED One-size Garments One-size garments must conform to the following requirements: If the garment is one size across both the missy s and women s range, your label must read: One size fits most If the garment is one size for missy s only and another size for women s, your labels must read: One size missy and One size women Branded Label For Tops, Outerwear and Bottoms The branded label, for a top and for outerwear, should be securely attached to the center back of the neck seam. For bottoms, the brand label and fiber content/care label should be sewn onto the center back of the waist. Attachment of the branded label should not obscure the information on the other labels. Additional Garment Label Requirements Per the Federal Trade Commission, the only items on a label that can be abbreviated are USA and the size; e.g., Med for medium. The fiber content cannot be abbreviated; i.e., 1% Poly is not acceptable. The label must state 1% Polyester. All labels must be woven fabric, self-color (should match shell color as close as possible) and securely sewn. Information on labels must be embroidered, written in English (care symbols are not allowed unless accompanied by the corresponding written care instructions) and legible. Changes that are made in ink or white-out are not acceptable. Reversible Garments: All labels should be side-tacked for easy removal. Reversible labels should not be hard sewn. Color Transfer/Crocking All dark denim items with a crock test result below Dry-4 / Wet-3, must include a hang tag or sticker stating the following: This garment may bleed onto lighter colors. Wash this garment before wearing. Wash light colors separately. All dark suede items with a crock test result below Dry-4/Wet-3, must include a hang tag or sticker stating the following: If your suede garment gets wet, simply blot it dry with a clean towel of similar color. Any bright or deep-colored suede item could transfer its color to other items. Common Labeling Mistakes - Trademarks The names listed in the table below cannot be used on fiber content labels for HSN garments. Use only the generic name. Trademarked Name Type Owner Generic Fiber Lycra Fiber DuPont Spandex Supplex Fiber DuPont Nylon Tactel Fiber DuPont Nylon Tencel Fiber Courtalis Lyocell -26-

27 GARMENT LABELING REQUIREMENTS CONTINUED The names listed in the table below CANNOT be used on fiber content labels. They can be used only on advertising materials or hang tags and ONLY if the vendor can document that they have the trademark owner s written permission. Trademarked Name Type Owner Coolmax Fabric DuPont Polarfleece Fabric Malden Mills Polartec Fabric Malden Mills Sherpa Fabric Collins & Aikmen Gore-Tex Finish W.L. Gore Scotchguard Finish 3M Teflon Finish DuPont Lurex Yarn Sildorex-Paris Velcro Fastener Velcro Industries 1. Labels must be permanently affixed to the garments in a conspicuous area. 2. Fiber content information must be in the same size type. 3. All information must be written in English. 4. Fiber content must be listed by generic fiber name in predominance by weight in amounts of 5% or more. All fiber percentages must be listed if more than 5%. 5. A fiber present in an amount less than 5% cannot be identified by its generic name but must be listed as other fiber. Exceptions: fibers with a functional significance, e.g. spandex (optional) any wool fiber, which MUST be identified, even if less than 5% Example: 96% cotton / 4% spandex -or- 96% cotton / 4% other fiber If the spandex above was actually wool, the only labeling option is: 96% cotton / 4% wool 6. No abbreviations, asterisks, footnotes or ditto marks may be used. 7. There is a ± 3% tolerance, by weight, for products composed of more than one fiber. These products should consist of and be labeled as 1%. Example: claimed fiber: actual fiber can be between 6% cotton / 4% polyester 63% cotton / 37% polyester -or- 57% cotton / 43% polyester 8. There is NO TOLERANCE allowed for products composed of one fiber. These products should consist of and be labeled as 1%. Example: 1% cotton -27-

28 GARMENT LABELING REQUIREMENTS CONTINUED Cashmere and Other Luxury Fibers These fibers must be exactly as stated on the sewn label. Other requirements are: All colors must be tested by an approved 3 rd party testing laboratory The lowest level of cashmere found within a line of goods, after rounding down, will become the fiber content for the entire line. For example, if four colors of HSN # are tested as 1% cashmere and their actual results are 99.2%, 97.5%, 91.3% and 9.9%, each item within that group will need to be labeled 9% cashmere, with the rest of the fiber content percentage stated in the test report. There are no exceptions. Also, please note that any fiber content stated as 1% must be 1% to be labeled as such. The ±3.% leeway applies only to non-cashmere blends. Faux Fur Labeling Faux fur apparel sold at HSN must clearly state faux fur in one of the following forms: Permanent label attached to garment: may be added to the permanent fur label, which is attached to the garment. Temporary tag: may be added to a temporary tag Sticker: a sticker affixed in a conspicuous place. Leather and Imitation Leather Labeling All Partners are required to follow the US Leather Labeling Laws for any apparel or accessory item consisting of leather in part or in whole. In layman s terms: It is deceptive to use the term leather or other terms suggestive of leather to describe products unless the product is composed of leather in all substantial parts. imitation leather: If all or part of a product is made of non-leather material that appears to be leather, it should be disclosed. Example: manmade material, vinyl, polypropylene, etc. embossed or processed leather: The kind and type of leather must be disclosed when it has been embossed to simulate a different type of leather. Example: croc-embossed cowhide trim. backing material: The composition of the different backing material should be disclosed if it is visible and consists of nonleather with the appearance of leather. Example: Top-grain cowhide backed with vinyl. bonded leather: Parts made from reconstituting shredded, pulverized or ground leather cannot be labeled as leather. If labeled as bonded leather, the percentage of leather and non-leather components must be identified. Example: bonded leather strap, 6% leather fibers, 4% non-leather substances. Please note that it is your responsibility to know and apply the complete guidelines for every item that qualifies. The above information is by no means comprehensive. Please use the link above to read and understand all the details contained in the legislation. Click the below link to see the complete FTC regulation on this topic 16 CFR Part 24: Guides for Select Leather and Imitation Leather Products -28-

29 PACKAGING The integrity of the container and packaging of the product are the vendor partner s responsibility. The partner must ensure that the product packaging can withstand the shipping environment. HSN QA evaluators may suggest certain packaging, based on their experience. However, it is the responsibility of the partner to ensure that apparel products are packaged so that they do not become damaged or soiled during transport. The partner should always perform their own drop, freeze, vibration or other testing to ensure that the packaging is resistant to soiling or other damage. The appearance of the final product that will be shipped to the customer is also a concern of the HSN Merchandising team. A production sample identical to the one received by HSN QA should be sent to the HSN merchant. HSN has established Brand Packaging Standards for Apparel products that must be followed by our partners. The detailed brand packaging requirements can be found in the HSN Partner Supply Chain Requirements Manual Brand Packaging NOTE: Partners are not, under any circumstances, permitted to substitute boxes or packaging for any item(s) unless approved by the HSN Buyer and QA. Additional information on packaging integrity can be found in the HSN Partner Supply Chain Requirements Manual Quality Assurance Other Packaging Considerations Sharp points and edges offering a hazard upon opening the package must be covered and secured. Decorative gift boxes (1 or 2-piece) should be shrink-wrapped, cello-wrapped or covered by a cardboard sleeve in a sealed poly bag to protect the finish and presentation of the product. Components of kit/set products should be secured in the inner carton to prevent scuffing and rattling. It is recommended that components be individually wrapped to prevent excessive movement and breakage. Avoid glass-to-glass or ceramic-to-ceramic contact Packaging for delicate protruding features may require custom designed foam, or die cuts that contact only those areas of the item strong enough to support the item s weight. When using a poly bags as external packaging, the poly bag should be of sufficient size and thickness to support the weight of the items contained. Be wary of using a non-bubble foam blanket other than as a separator, because it has little impact resistance. -29-

30 PRODUCTION INSPECTION Pre-Shipment Inspection QUALITY ASSURANCE: APPAREL STANDARDS MANUAL Production inspections can occur on-site (at the partner s facility) or at the HSN Fulfillment Center. A Field Inspector will selectively travel to manufacturers facilities to conduct on-site quality assurance inspections. Our QA On-Site Inspection Program has had a tremendous impact on improving the quality of the products we sell. Designed to facilitate early detection of quality issues upstream in the factories, the program has enabled the proactive management of product failures before the order is shipped to HSN, or worse, our customers. On-Site inspections are initiated by one or more of the following criteria: Products scheduled to be an HSN Today s Special (TS -the primary featured item of the day) Key Items as defined by merchandising; this typically entails item orders valued over $75, Products purchased under Import and/or Letter of Credit (LOC) terms Products from Partners who have been identified by QA as requiring close quality management Products from new Partners preparing for their premiere show Key brand or product launches Additionally, QA initiates on-site inspections when customers voice recurring concerns with a product s quality. On-Site field Inspection requirements for Apparel Products Final Inspections for Apparel product must be 1% produced with at least 8% packaged, labeled and ready for inspection. All applicable barcode tags and inserts must be available for review. In addition to the final inspection, all Today s Special (TS) items are required to have in-process inspection conducted when the goods are 2% produced On-site field inspection is based on ANSI/AS QC Z1.4-23, -General Level 2 Inspection Level Single Sampling Plan (2.5 AQL- Major, 2.5 AQL-Minor) HSN QA may choose tightened inspection levels or deviate from this plan at its own discretion. On-site field inspections - the onsite inspector will conduct the following: Visual comparison against the product specifications to ensure consistency. Visual evaluation of quality (fabric, construction, etc.) Measurement against the approved graded specifications ISTA drop test of items in re-shippers. Comments, concerns, and contingencies noted during the sample evaluation will be given special attention during the final inspection. Defective merchandise identified during an inspection visit may be reworked, sorted or rejected. The PO quantity can be adjusted to reflect the amounts minus the items not repaired in time for re-inspection. NOTE: If the product will not be ready at the scheduled time of inspection, the partner must contact the Inspection Service Provider, Onsite Inspection Coordinator and/or the Onsite Inspection Manager at least two days prior to the scheduled inspection. Partners may incur fees for missed, postponed, cancelled, or failed inspections. Additional information regarding the onsite inspection program can be found in the HSN Partner Supply Chain Requirements Manual

31 PRODUCTION INSPECTION CONTINUED Post-Shipment Inspection Just like the On-Site inspection, the HSN Fulfillment QA (FQA) inspection is part of the Finished Product Inspection process and acts as a follow-up to the Corporate QA (CQA) Evaluator s Initial Product Inspection. This means that our FQA Inspectors, like the On-Site Inspector, must: Assess the product s conformance to Initial Product Evaluation Evaluate the presentation and functionality of the product labeling and packaging Identify any potential issues before the item ships to the customer FQA Inspectors conduct their inspections solely from their respective Fulfillment Centers, pulling random product samples from the same stock of items from which the customer receives her items. This affords HSN a prime opportunity to view the finished product, packaging and all, in the same state as the customer receives it. FQA inspectors will conduct a visual comparison against the product specifications to ensure consistency. Comments, concerns, and contingencies noted during the sample evaluation will be given special attention during the final inspection. Incoming merchandise will be inspected according to ANSI ASQC Z1.4-23, Inspection Level 2, (Double Sampling) plan. HSN QA may choose tightened inspection levels or deviate from this plan at its own discretion. Vendor Partners may be billed a chargeback fee whenever the inspected merchandise does not conform to the PO, HSN QA evaluation samples, or Product Specification Sheet, or is not compliant with the requirements listed in this manual or the HSN Supply Chain Requirements Manual. The chargeback and inspection fees are set forth in the current Product Fee Schedule found in your HSN Partner Supply Chain Manual - Compliance

32 PRODUCTION INSPECTION CONTINUED Apparel Onsite Inspection Sampling Plan The chart below is based on ANSI/ASQ Z1.4-23, Normal Inspection, General Level 2, Single Sampling Plan. lot size normal (inspection level 2) AQL sample 2.5 AQL (major defects) 2.5 AQL (minor defects) 2 to 8 2 /1 /1 9 to 15 3 /1 /1 16 to 25 5 /1 /1 26 to 5 8 /1 /1 51 to /2 1/2 91 to /2 1/2 151 to /3 2/3 281 to 5 5 3/4 3/4 51 to 1,2 8 5/6 5/6 1,21 to 3, /8 7/8 3,21 to 1, 2 1/11 1/11 1,1 to 35, /15 14/15 35,1 to 15, 5 21/22 21/22-32-

33 COMPLIANCE: CALIFORNIA PROPOSITION 65 What is California Proposition 65? Proposition 65 (Prop 65) is a law approved by California voters in a referendum in It requires the state to keep a list of chemicals that cause cancer or reproductive toxicity. If a product contains a chemical on the list, a Prop 65 testing report must be provided. You can access the list of 8-plus chemicals on the California Office of Environmental Health Hazard Assessment website at Lead, phthalates and other common chemicals are on the Proposition 65 list. All products manufactured, distributed or sold in California must comply with the exposure and/or labeling requirements specified in Proposition 65. If a product contains a listed substance that will release from the product over time and in excess of the Proposition 65 limits, specified warning statements must appear on or near the product at the time of purchase. In addition, as an HSN partner supplying any of the products listed below under Proposition 65, it is imperative that each of your items complies with the limits set forth. It is your responsibility to provide to HSN QA approved third-party laboratory reports with each item submission. Apparel, Belts, Fashion Accessories, Footwear, Gloves, Hats, Scarves, Handbags, Purses, Clutches, Totes, Wallets, Cosmetics & Toiletry Bags, Key Chains, Eyeglass Cases, Mobile Electronics Cases (includes value-added and GWP items) See CA Prop 65 Requirements document on the Partner Portal Jewelry (includes removable ornamentation, pins, brooches, value-added and GWP items) See CA Prop 65 Requirements document on the Partner Portal

34 COMPLIANCE: CPSIA OF 28 QUALITY ASSURANCE: APPAREL STANDARDS MANUAL The Consumer Product Safety Improvement Act of 28. The Law now requires manufacturers and importers to certify that all products manufactured on or after November 12, 28, are compliant with all applicable standards, rules and bans enforced by the Consumer Products Safety Commission (CPSC). Compliance shall be evident by a declaration or certificate of conformity. The Certificate of Compliance is required for applicable items. You can complete one and upload it to the Documents section of the product specification sheet. A blank Certificate of Conformity form will also be posted in the HSN Partner Portal under for your information and within the QA / PI Standards Manuals section Apparel products subject to the Flammable Fabrics Act and any other article with a painted surface require documentation of compliance with the CPSIA. Flammable Fabrics Act Testing Wearable apparel items sold by HSN and subject to the Flammable Fabric Act must meet the criteria of Class 1, Normal Flammability as specified in 16 CFR 161. Apparel items that must be tested for flammability are items made from the following fabrics: 1. Fabrics with a raised fiber surface (listed below) that contain any amount of cellulosic fibers. Cellulosic fibers include cotton, ramie, linen, rayon and acetate. chamois cloth chenille corduroy fake fur flannel fleece French terry lyocell terry velour velvet velveteen 2. Lightweight fabrics weighing less than 3. ounces per square yard that contain any amount of cellulosic fibers, including: gauze lace netting voile 3. Fabrics containing metallic yarns, such as lame. 4. Silk, although a protein fiber, can burn rapidly when woven in very light weights. Therefore, silks weighing 2.6 ounces or less per square yard (2 Momme per square yard) must be tested. Partners must possess a test report from a CPSC accredited testing laboratory showing compliance with Class 1 Normal Flammability of 16CFR 161. When in possession of this documentation, the partner will upload a completed CPSIA Certificate of Conformity into the HSN Partner Portal Product Specification Sheet for the item. Fabrics exempt from flammability testing include: 1. Plain surface fabrics, regardless of fiber content, weighing 3. ounces per square yard or more. 2. All fabrics, both plain surface and raised fiber surface, regardless of weight, made entirely from any of the following fibers or entirely from any combination of the following fibers: acrylic modacrylic nylon olefin polyester wool -34-

35 MEASUREMENT GUIDELINES FOR FINISHED GARMENTS - TOPS All Measurements are taken with the garment on a flat surface. All fullness and wrinkles should be smoothed out of the garment, but the garment must not be stretched. Measurements are taken with garment closures in the closed position unless otherwise specified. Tops Bust Measure straight across front of garment from side to side 1 below armhole; multiply by 2 for circumference Across Shoulder Measure straight across back of garment where shoulder seam intersects top of armhole seam (shoulder point) to opposite shoulder point Armhole Circumference Measure on curve along armhole seam from top shoulder point to bottom intersection of armhole seam and side seam; multiply by 2 for circumference Straight Measure the armhole straight using an imaginary straight line drawn from the outer top edge of the armhole or sleeve seam down to an imaginary straight line drawn horizontally through the lowest point of the armhole. Garment should be placed flat and smooth with shoulder seams in a natural position. Armhole Straight For structured garments, measure both the front armhole along the seam and the back along the seam -35-

36 MEASUREMENT GUIDELINES FOR FINISHED GARMENTS TOPS CONTINUED Across Front Measure straight across front of garment from side to side on a straight line at right angles to 6 down from the high point shoulder Waist -Measure straight across front of garment from side to side on a straight line at right angles to the specified distance down from the high point shoulder; multiple by 2 for circumference -Measure straight across front of garment from side to side at narrowest part of front; multiply by 2 for circumference -Measure straight across front of garment from side to side along the constructed waist seam; multiply by 2 for circumference Hip -Measure straight across front of garment from side to side on a straight line at right angles to 24 /25 down from high point shoulder; multiply by 2 for circumference -Measure straight across front of garment from side to side at widest part of front; multiply by 2 for circumference HPS Body Length Across Front Waist Hip Sweep Sweep -Measure along bottom curve of garment from side to side (garment closed); multiply by 2 for circumference -Measure along bottom curve of garment from front edge to front edge (garment opened) -Sweater rib measure along bottom of rib relaxed; multiply by 2 for circumference Back Lengths Body Length Front; HPS - From high point shoulder, measure straight down front of garment to bottom (Center) Back; CB - From center of base of back neck seam, measure straight down back of garment to bottom Back; HPS - From high point shoulder, measure straight down back of garment to bottom CB HPS -36-

37 MEASUREMENT GUIDELINES FOR FINISHED GARMENTS TOPS CONTINUED Sleeve Length -From shoulder point at top of armhole, measure straight down to bottom of sleeve or cuff Sleeve length, crown to cuff -From the center of back neck (CBN), measure straight across to shoulder point at top of armhole, then straight down to bottom of sleeve or cuff -From neck seam, measure to shoulder point, then straight down to bottom of sleeve or cuff Sleeve length from CBN Sleeve length from neck seam or edge Muscle (Upper Arm) Measure straight sleeve in a line perpendicular to the fold line at the top edge of the sleeve. Begin measurement point 1 away from armhole seam Sleeve Opening -Measure across opening of sleeve or cuff from side to side; multiply by 2 for circumference -Extended measurement with cuff fully extended, measure across opening of cuff from side to side; multiply by 2 for circumference -Sweater rib measure along bottom of rib relaxed; multiply by 2 for circumference Cuff Height With cuff closed and laid flat, measure from top to bottom of cuff Sleeve Opening Muscle Cuff Height -37-