UHB177M Create basic outlines and detailing in hair

Transcription

1 UHB177M Create basic outlines and detailing in hair Unit reference number: M/615/0814 Level: 2 Guided Learning (GL) hours: 50 Overview This unit is about gaining the knowledge and skills to prepare for and provide basic outlines and detailing in hair. Learners will study the skills of creating basic outlines and detailing, this knowledge will be used to demonstrate a variety of clippering and cutting techniques to create straight and curved lines. Learners will demonstrate these techniques to finish the perimeter edge of haircuts using a variety of tools and equipment. Learners will also develop their understanding and knowledge of possible contra-indications, how to work safely and hygienically, consider client lifestyle, equality and diversity and any other factors which affect and influence the creation of basic outlines and detailing in hair. This unit can be joined with a range of other units which can be holistically assessed. Creating basic outlines and detailing in the hair can be assessed when completing an overall look prior to or during other salon services. Learning outcomes On completion of this unit, learners will: LO1 Know the procedures for creating basic outlines and detailing in hair LO2 Understand the factors that need to be considered when creating basic outlines and detailing in hair LO3 Know the products, tools, equipment and techniques used for creating basic outlines and detailing in hair LO4 Be able to prepare for creating basic outlines and detailing in hair LO5 Be able to create basic outlines and detailing in hair Version 6 1

2 Assessment requirements Learners must complete all four assessment requirements related to this unit: 1. Service portfolio 2. Graded practical assessment 3. External examination 4. Graded synoptic assessment 1. Service portfolio Learners must produce a service portfolio. The service portfolio must contain evidence that learners have: Performed a minimum of 6 different outline and detailing services to include - Straight lines - Curved lines - Repeated patterns - Symmetrical patterns/lines Performed using all different hair classifications and textures to include - Short, fine hair 1a - Short, thick, coarse, wavy hair 2c - Short, medium, hair with a loose curl 3b - Short, fine hair with a tight coiled curl pattern 4a Used a minimum of 4 products - Cleansing products, i.e. shampoo products for different hair types - Conditioner appropriate to hair type - Wax - Gel - Texturising paste - Water/conditioning sprays Used all tools and equipment - Scissors - Combs - Clippers and attachments - Trimmers - T-liners (if used) - Razors - Neck brush - Sectioning clips/clamps - Towels - Gowns - Cutting collar/cape (if used) - Neck strip/cotton wool - Mirror/back mirror 2

3 Used all techniques - Scissor over comb - Clipper over comb - Freehand - Fading Considered all factors and influences - Head, face shape, size and unusual features - Growth patterns - Life style - All hair classifications - All hair characteristics - Adverse skin and scalp conditions - Hair length - Presence of male pattern baldness - Adverse skin conditions - Scarring Provide all aftercare and advice to include - Initial consultation to agree style - Time interval between services - Present and future products and services - How to maintain the look The service portfolio must be completed prior to learners undertaking the graded practical skills test. Whilst treatment portfolios will not be graded, they may be sampled by the VTCT External Quality Assurer (EQA). Evidence from the graded practical assessment must also be presented in the service portfolio. 2. Graded practical assessment Learners must carry out a complete basic outline and detailing in hair which will be observed, marked and graded by centre assessors. The grade achieved in the graded practical assessment will be the grade awarded for the unit. The graded practical assessment must take place in a real or realistic working environment on a real client. At a minimum the graded practical assessment for this unit must cover: Service create basic outlines and detailing in hair performed in a commercial time using relevant techniques and effects performed within a commercial time appropriate to client s hair type to produce a professional finish Products, tools and equipment scissors, combs, clippers, trimmers and razor as appropriate to the client s hair characteristics and influencing factors. Neck strips and neck brush to aid client comfort. Products appropriate to the service required Recorded professional discussion can also be used as an assessment method attached to the graded practical assessment and is particularly useful for gathering evidence for criteria related to evaluation and reflection. Professional discussions should be planned and recorded. 3

4 3. External examination Whilst the theory content of LO1, LO2 and LO3 may be naturally assessed in the graded practical assessment, they will be tested by an external examination towards the end of the learning period. External examinations will test knowledge and understanding from across the whole vocational area (mandatory units). Learners should use the unit content section of this unit to aid revision since exam questions will test the full breadth of this section. External examinations will be set and marked by VTCT and will contribute to the overall qualification grade. 4. Graded synoptic assessment In the last term or final third of their qualification, learners will be required to undertake a graded synoptic assessment. This will require learners to carry out a range of services from across the whole vocational area (mandatory units). Assessment coverage will vary year on year, although all services will be covered over time. VTCT will set a brief for centres which will detail the services to be covered in the graded synoptic assessment. Grading descriptors for the synoptic assessment will also be provided by VTCT. The graded synoptic assessment will be marked and graded by centre staff and externally verified by VTCT. The graded synoptic assessment will contribute to the overall qualification grade. 4

5 Unit content LO1 Know the procedures for creating basic outlines and detailing in hair Learners must know their personal responsibilities for health and safety when providing a basic outlines and detailing in hair service: Personal presentation is important in creating overall good impression and promotes client satisfaction, repeat/new business and a positive reputation for the barber/barbershop. Learners must Create and maintain a positive image and attitude, including good posture with body weight evenly balanced, throughout the service Ensure salon uniform requirements are adhered to, i.e. learners should strictly follow individual barbershop agreed professional dress code (as appropriate). As an example of a health and safety requirement, closed-in low heel shoes should be worn. Clothing should be modest, clean, pressed and in good condition Present good personal hygiene including clean clothes, clean teeth and fresh breath Avoid strong smells, e.g. tobacco, heavy perfume or aftershave Learners must know how to effectively implement health and safety procedures when preparing the work area: It is the responsibility of all staff to maintain health and safety procedures whilst working in a barbershop. Learners must - Present a clean and hygienic working area - Contribute to safe practices - Have knowledge of all health and safety legislation Learners must know how to recognise relevant hazards and risks when providing when providing a basic outlines and detailing in hair service to the client: Barber shop/salon safety is of paramount importance and learners must know how to recognise potential harm or injury that may occur, these include - Hazards anything that has the potential to cause harm, e.g. a clipper cable that is left plugged in and trailing on the floor - Risks a chance, high or low that a hazard may cause harm, e.g. someone may trip over the cable - Learners must ensure they work safely throughout, if a blow-drying and finishing service is offered to ensure maintenance of electrical equipment is monitored. Learners must carry out visual checks on electrical equipment for safe use - Learners must know the safe use of men s barbering chairs, to ensure the safety of the client during reclining of the chair and avoid the chair tipping over - Learners will ensure client comfort is maintained throughout the service - Learners must ensure they dispose of waste appropriately to minimise risk of cross-infection and ensure there is no unnecessary risk to the environment - Learners must know the safe use and disposal of blades when using razors 5

6 Learners must know the different types of working methods that promote environmental and sustainable working practices: Successful environment and sustainable working practices requires the co-operation of all staff, these may include - Reducing waste and managing waste (recycle, reuse, safe disposal), e.g. measure products where applicable and do not use excess amounts of products - Reducing energy usage (energy efficiency hairdryers, low energy lighting, utilising solar panels) - Reducing water usage and other resources, e.g. turning tap off whilst applying shampoo or conditioner - Using reusable items (easy-dry towels) - Using recycled, eco-friendly furniture - Using low-chemical paint - Using organic and allergy-free hair products - Using environmentally-friendly product packaging - Choosing responsibly sourced domestic products, e.g Fairtrade tea and coffee Learners must understand why it is important of accurate record keeping: Record and maintenance cards/electronic files are an effective resource within a salon and provide accurate information regarding client services, history of the client, the products used and any tests carried out with dates. Learners must understand the importance of record keeping, ensuring future services can be tracked. Maintenance of electrical equipment record cards/files will verify equipment testing, faults and general repairs for specific items. Learners must ensure - The client record cards are maintained and show current information - Electrical records are updated if equipment becomes faulty during the service - Latest equipment testing date records are checked - Electrical equipment is checked prior to commencing the service; examples include checking cable wires, clipper alignment checks 6

7 LO2 Understand the factors that need to be considered when creating basic outlines and detailing in hair Learners must understand the hair classifications and characteristics: Type 1: Straight hair Type 2: Wavy hair Type 3: Curly hair Type 4: Very curly hair Hair classifications table 1a Fine/thin 1b Medium 1c Coarse Straight Straight with volume Straight difficult hair 2a Fine/thin 2b Medium 2c Coarse S pattern Frizzy S pattern Very frizzy S pattern 3a Fine/thin 3b Medium 3c Coarse Soft curl Loose curl Tight curl 4a Fine/thin 4b Medium 4c Coarse Tight coiled curl Z pattern and Tight Z pattern pattern spring curl Different hair classifications will influence products, tools and equipment used when creating basic outlines and detailing in hair, e.g. a client with a hair classification of 1a would influence product choice compared to a client with a hair classification of 4c, i.e. using a wax to enhance the pattern on fair, fine hair to make it stand out Learners must understand how hair classification, characteristics and analysis influence a create basic outlines and detailing in hair service: Analysis of both the hair classifications and characteristics during a client consultation will influence the create basic outlines and detailing service - Density this is defined as the number of hairs on the scalp. Density will affect the choice of products used and the duration of the service, e.g. avoid products that increase volume on thicker, dense coarse hair. Product usage will need to be adjusted on a client by client basis when cutting and styling, e.g. short, fine or thin hair will need less product than long, thick or coarse hair - Texture the circumference of an individual strand of hair. Hair can be fine, medium or coarse. Coarse hair has the largest circumference, and fine hair, the smallest. Texture may affect the porosity of the hair. When creating basic outlines and detailing in hair the texture of the hair determines the types of tools, equipment and cutting techniques to be used - Porosity this relates to the condition of the cuticle. Porosity levels are caused by both chemical and physical damage. Learners must be aware of heat levels and use the correct tools to minimise further damage and avoid tangling the hair. Cuticles which are raised and feel rough are known as porous and will absorb liquids and products more easily and unevenly. Suitable treatment products will be required if hair is very porous - Hygroscopic the ability of hair to absorb moisture into the cortex. In its natural state hair is known as alpha keratin however the properties of hair are changed when it has been shampooed or become wet as weaker hydrogen bonds are broken down. This allows the hair to be stretched using heat and brushes when blow-drying. Once hair is stretched and dried into a new shape it becomes known as beta keratin. When drying hair it is important that the hair is thoroughly dried to stretch the hair temporarily into its new form. The hair must be allowed to cool to allow the hydrogen bonds to form properly in the hair. Hair that is finger dried will remain in its natural state - Growth patterns this relates to the direction the hair grows from the scalp and may influence the desired finish. Selection of appropriate tools and 7

8 products may help overcome a difficult growth pattern, e.g. a client with nape whorls would need the hair to be cut short enough for the hair to lay flat - Presence of male pattern baldness this is about a general pattern of a receding hair line and thinning on the crown. This can affect the choice of style of design that would be appropriate for the client - Hairstyle/client requirements this relates to the way that the client wears their hair may have an effect on the look and design of the basic outline and detailing in hair service and it will be beneficial to the client to have a design that complements their style - Head and face shape and size this relates to the overall shape of and size of a client s head and includes any specific features, e.g. a client with a large head would benefit from a style that does not accentuate the size of the head, e.g. avoid styles that create width and height - Lifestyle this is about the client s every day activities and working patterns e.g. a client with a very busy life style would need a style that does not require regular maintenance, i.e. avoid creating patterns that will look untidy quickly - Hair length this will affect whether the style will need to be cut prior to clippering or using a razor to aid client comfort - Services prior creating basic outlines and detailing in hair services may affect the end result, e.g.it may not be possible to create the desired effect due to previous patterns that may have been cut in the hair Learners must understand factors which can prevent or restrict a creating basic outlines and detailing in hair service: There are a range of factors which might contribute to preventing or restricting a creating basic outlines in hair service, e.g. a client with an allergy to fragrances or oils may not be suitable for some product use. Other important factors are a necessity to consider during a client consultation as these may prevent, restrict or influence the create basic outlines and detailing in hair service Non-contagious may prevent or restrict services due to severity of condition - Sebaceous cyst lump on top or under scalp - Psoriasis dry silvery scales of skin - Contact dermatitis dry, red, sore, itchy, may possibly be weeping - Scalp sensitivity an inflamed, sore and red scalp may prevent the use of electrical equipment to create detailing - Recent scar/tissue injury may be tender when using combs, brushes or heat - Hair loss/male pattern baldness, medication, stress or trauma (alopecia), may limit the desired style outcome Learners must know contra-indications to creating basic outlines and detailing in hair services: A contra-indication to the hair and scalp can prevent or alter the service, products or techniques used in creating basic outlines service Contagious can be passed person to person may prevent service which will include - Bacterial impetigo, folliculitis, furuncles - Sycosis barbae Barber s itch - Viral warts, herpes - Fungal tinea capitis/ringworm - Animal parasites pediculosis capitis/head lice, scabies Hair defects - Trichorrhexis nodosa rough swollen broken shaft 8

9 Learners must understand the importance of questioning when providing a create basic outlines and detailing in hair service: An important factor of the creating basic outlines and detailing in hair service is to understand the client s requirements and to ensure a happy and satisfied client who will rebook for future services and recommend and promote salon staff and services to other potential clients. Learners must know - How to use questioning to communicate with the client in a way that meets the client s individual needs - The importance of the client s feeling valued if references are made regarding personal comfort - The additional service options which may include offering refreshments (if available) or magazines to add value and general ambience to personalise the service - Reasons why a client may rebook for future services or promote barber/barbershop 9

10 LO3 Know the products, tools, equipment and techniques used for creating basic outlines and detailing in hair Learners must know the products required for the service to create basic outlines and detailing in hair: Shampoo these products are used to cleanse the hair and scalp, remove any debris and or product build up and are applied to wet hair. They are used to treat a variety of hair and scalp conditions including - Damaged - Product build-up - Normal - Oily - Dry Conditioner these products are used to smooth the cuticles of the hair and to enhance the texture and appearance. Applied to wet, shampooed hair and are used to treat a variety of hair conditions including - Damaged - Dry - Normal Gel these products are used to add texture and hold to the finished style. Applied to wet, shampooed hair after cutting Wax these products are used to add texture and hold to the finished style. Applied to wet, shampooed hair after cutting Texturising paste these products are used to add texture and hold to the finished style. Applied to wet, shampooed hair after cutting Water/conditioning sprays these products are used to aid the cutting process and either wet hair (if dry) or to keep hair wet throughout the cutting service Learners must understand the use of tools and equipment required to create basic outlines and detailing in hair service: There are a range of tools that may be used whilst creating basic outlines and detailing in hair service including: - Scissors to remove length from the hair - Combs to detangle the hair, to pick up the hair for accurate cutting or for sectioning and managing the hair throughout the service - Clippers usually available with a number of different size attachments, clippers used without attachments will remove all visible hair - Clipper attachments to determine the overall length of the clippered hair. Attachments come in various sizes always check specific manufacturers information, but a usual guide for sizes are Grade 1-3mm Grade 2-6mm Grade 3-9mm Grade 4-12mm Grade 5-15mm Grade 6-18mm Grade 7-21mm Grade 8-24mm - Trimmers various width sizes, used to create outlines and patterns in the hair, may also be used with different sized attachments 10

11 - T-liners usually used for outlining hair lengths. Different size blades may be supplied with the T-liner - Razors open blade razors used for outlining or specific detailing. Use of open blade razors is governed by local by-laws and government regulations. All blades must be disposed of in an appropriate sharps box and changed after every client. Learners must ensure that regulations for using open blades are known and followed appropriately - Sectioning clips or clamps to hold and control longer hair lengths whilst creating outline or detailing other parts of the hair - Towels to protect clients clothes - Gowns to protect clients clothes - Cutting collar/cape to prevent hair clipping getting inside the client s clothes - Neck strip/cotton wool to protect the client from any hair clippings - Neck brush to remove hair clippings from the client s face and neck throughout the service - Mirror/back mirror used to confirm with client the style, shape or detailing during consultation and finished result - Barber s chair to aid client comfort and allow the stylist to maintain the correct posture and positioning whilst creating basic outlines and detailing in hair Learners must understand the techniques used to create basic outlines and detailing in hair services: Scissor over comb to remove length and blend the hair Clipper over comb to remove length on shorter styles, can also be used as a blending technique Freehand to cut hair without tension Fading where hair is cut from longer lengths to very short, fading out to skin level at the nape of the neck and on the sides of the head Learners must understand the basic outlines and detailing in hair that can be achieved: There are a range of outlines and detailing that can be achieved using tools, equipment and techniques. Examples include Straight lines straight lines creating a design within the hairline Curved lines curved lines creating a design within the hairline Repeated patterns a shape created in the hair and repeated throughout Symmetrical patterns/lines a shape that is equal on both sides of the head 11

12 LO4 Be able to prepare for creating basic outlines and detailing in hair Prepare themselves prior to create basic outlines and detailing in the hair services: Preparation by the learner is essential to demonstrate a readiness and professionalism which will set client expectations and promote high standards of service - Preparation of learners learners must present themselves professionally displaying: Clean, hygienic appearance Appropriate hair and make-up (as applicable) Readiness for the service A good attitude Personality/persona fitting for the barbershop Good communication and listening skills Good posture throughout the service to create basic outlines and detailing in hair Prepare and check the area, products, tools and equipment prior to the service: Preparation is an important feature of the create basic outlines and detailing in hair service; it enables learners to work safely and methodically ensuring all aspects of preparation are ready for the service - Prepare the working area learners will ensure All products, tools and equipment are organised in advance making provision for a diverse range of client needs There is adequate room around the work area to allow safe use of all equipment All work areas are free from hair, including basin, chair, trolley, work station and floor Chairs are moved to eliminate and wipe away any dropped products, chair feet are checked for cleanliness and seats and back of chair wiped clean or fresh cover applied Trolleys are systematically cleaned between services, removing unwanted items and replacing with fresh cleaned/sterilised items Towels, capes and client s gowns are clean and freshly laundered for service and removed after use - Prepare products Learners will ensure a full range of products is available for the client Learners must ensure sufficient products are available, in good condition, clean and appropriate for all possible needs during the create basic outlines and detailing in hair services - Prepare tools and equipment Tools must be placed in a logical order for efficient use Learners must ensure tools and equipment are placed on a clean towel or disposable towel to prevent cross-infection Clippers and trimmers are ready for use Other electrical equipment will be prepared safely and turned on only when appropriate; an example of this would be when using electrical clippers learners must know the appropriate time to turn them on to prevent hazards, risks or waste of electricity 12

13 Prepare the client for the service to create basic outlines and detailing in hair: Learners will greet the client and carry out consultation services Learners must conduct a visual and manual check of the client s hair and scalp Client s clothes must be protected with appropriate towels and gowns Prepare the client correctly for the service which will include - Remove obstructive jewellery or any items that would inhibit the service - Adjust the chair to avoid excessive bending and to ensure client comfort - Where possible a foot stool can be positioned to aid client comfort; ensure client sits with legs uncrossed - Ensure the client maintains the correct posture to avoid hazard or risk - Confirm that the client is comfortable at start of service Explain and agree the service outcome with the client: Learners will ensure that the create basic outlines and detailing service is agreed with the client to ensure the service outcome fulfils the desired requirements and adaptations are made where necessary - Any influencing factors must be identified and discussed with the client - Learners must agree choice of products with the client - Learners will agree choice of tools and equipment with the client - Agree service outcome with the client Demonstrate effectiveness in the barbershop when creating basic outlines and detailing in hair: Learners must demonstrate how effective they have been in performing the creating basic outlines and detailing in hair, including - Overall performance within the barbershop - Identifying strengths and weaknesses shown before, during and after the create basic outlines and detailing in hair service - Identifying client requirements - Identifying influencing factors - Selecting the correct products - Selecting and performing the correct cutting techniques - Applying the correct amount of tension - Following manufacturers instructions for electrical equipment and products - Checking client satisfaction Demonstrate a mixture of talent, knowledge and skills. Examples may include - Conversing with the client throughout the service - Ensuring client comfort throughout the create basic outlines and detailing in hair service - Discussing further services to enhance the service being provided - Overall performance in client care 13

14 LO5 Be able to create basic outlines and detailing in the hair Select products, tools and equipment to create basic outlines and detailing in hair: Learners must demonstrate selection of the appropriate products tools and equipment to maximise the desired service finish Application of products, tool and equipment will be dependent on - Hair classification - Hair characteristics - Hair growth patterns - Hair length - Hair condition - Hair density - Hair texture - Hair porosity - Influencing factors Products learners will be able to - Identify the correct products to create the desired finish - Choose products that are suitable for the hair type and condition, e.g. a client with fine, fair hair would need a wax applied at the end of the service to allow the design to show more clearly Tools in selection of tools learners will be able to - Use the most appropriate tools to create the desired outcome - Be able to manipulate the hair correctly using the selected tools - Ensure tools do not damage or become stuck in the hair. Learners will choose scissors, combs, and razors to create the desired outcome depending on the length and density of the hair Equipment learners must - Use clean towels and gowns - Demonstrate that they can provide a uniform finish that does not cause discomfort to the client or damage to the hair or skin - Use all equipment safely - Remain in control of equipment and be aware of any change in performance - Demonstrate that they have produced a finished result that has been enhanced by the use of electrical items, e.g. clippers or T-liners - Demonstrate the safe use of using razors Use products, tools and equipment to produce the desired outcome: Learners must use and apply the most suitable products, tools and equipment to create the finish When using products learners must - Use correct products and apply products in logical sequence and appropriate to the service, e.g. apply finishing products at the end of the design, not at the beginning - Display safe usage of all products both in application and storage - Ensure the use of products does not cause harm or present a risk to the client, others or themselves - Display good processes of application and minimise wastage of products, e.g. carefully spraying water to dampen the hair and avoid penetrating the client s ears or eyes or not removing too much styling product from the container - Demonstrate the correct products appropriate to the client s hair classification and characteristics. An example of this would be using a cutting lotion on 14

15 curly, coarse hair to provide protection, improve texture, assist in the control of the hair and help to create an even cut. Learners must use products that complement the result - Apply products evenly. Learners may use different application methods for products, e.g. applying either from a spray container or directly working products into the hair with their hands When using tools, learners must - Ensure all tools used are fit for purpose - Use tools correctly. As an example using clipper over comb on thick, coarse hair - Demonstrate safe storage and disposal of razors as they may present a risk or hazard, e.g. dispose of all sharps in a yellow sharps bin When using equipment appropriately learners must - Use electrical equipment correctly. As an example, clippers should be cleaned before each use and oiled as required - Use equipment in sequence order and demonstrate control of all equipment to produce the desired outcome. As an example, use clippering techniques on dry hair (or follow manufacturers instructions) Use safe and hygienic working methods throughout the service: Client safety and that of others is the responsibility of all that work in the barbershop/salon. Learners must ensure they maintain a safe and hygienic working area at all times Whilst creating basic outlines and detailing in hair learners must - Demonstrate the use of clean products, tools and equipment - Display safe use and storage of all products - Use all equipment safely - Remain in control of the equipment - Demonstrate safe storage of products, tools and equipment - Display careful application of products ensuring that they do not cause harm or risk, e.g. carefully spraying styling products to avoid penetrating the client s ears or eyes - Carry out a service without causing danger or damage to self, client, others or work areas intentionally or by accident, e.g. not clearing up any spillages or loose hair clippings - Identify potential risks and hazards - Clean up spillages immediately - Maintain good posture throughout the cutting service Use a combination of techniques to achieve the desired outcome considering hair classifications, characteristics and influencing factors: Throughout the service learners will use appropriate products, tools and equipment on hair to achieve the desired outcome, creating hair that is prepared correctly for further services and correct recommended aftercare Learners must show that they can adapt the cutting techniques and methods to enhance the desired outcome. Learners must - Ensure hair is prepared correctly at the start of the service - Use correct products - Use correct tools to section hair cleanly where necessary - Consider all factors and adapt the techniques to the individual, e.g. a client with recent scarring which is sore may be advised to leave creating basic outlines and detailing for a period of time to allow the skin to heal fully - Be time and cost effective 15

16 - Demonstrate safe and effective management of equipment, e.g. holding scissors with the blades shut when not in use Provide in-service checks with the client: Appropriate communication and questioning techniques throughout the service are of great importance to maintain and check on the client s comfort and general wellbeing. Learners must - Ensure checks with the client confirm agreed service - Ensure checks are made with the client regarding their comfort - Demonstrate that checks are made to enhance and disguise influencing factors and attention to detail is applied - Provide refreshments and magazines where available Provide advice and recommendations for the client: Learners will ensure they have promoted the benefits of the service and provided home care advice where required. For example the client could be advised to use a texturising paste to enhance the detailing in the hair and techniques of how to apply these products should be demonstrated Conduct post-service maintenance of work area ready to meet the next client: Maintenance of the work area will maintain both health and safety procedures within the salon. Learners must ensure that they demonstrate they can carry out post service maintenance. Learners must - Identify potential risks and hazards clean up spillages and hair clippings immediately - Check and update service files and records - Maintain cleanliness of work station by cleaning the area and replacing all consumable items - Maintain cleanliness of products and tools by wiping, sterilising or replacing as appropriate Maintain accurate client records: After create basic patterns and detailing in hair services a full history of the service must be recorded for future reference. Learners must maintain accurate records by keeping client service files up to date. Learners must - Complete the record card or electronic file - Ensure all products are recorded - Ensure amendments or adaptations to the service are recorded - Notes for future recommendations are recorded - Ensure equipment records are up to date 16

17 Skin cancer awareness Please note this information will not be assessed for the achievement of this unit. Public awareness of skin cancer has never been higher, and yet skin cancer remains the fastest growing cancer in the UK, especially amongst young people. The chances of a positive outcome can be dramatically increased with early identification and diagnosis. Professionals in hair, beauty, sports massage and health and wellbeing industries work closely with clients and in many cases have sight of areas of skin which may not be easily visible to the client. An informed awareness of the signs, symptoms and changes of appearance to be aware of when checking for early signs of cancer is a crucial tool for the conscientious practitioner in order to provide the most thorough service and in some cases, possibly lifesaving information signposting. Signs to look for when checking moles include utilising the ABCDE guide: A - Asymmetry the two halves of the area/mole may differ in their shape and not match. B - Border the edges of the mole area may be irregular or blurred and sometimes show notches or look ragged. C - Colour this may be uneven and patchy. Different shades of black, brown and pink may be seen. D - Diameter most but not all melanomas are at least 6mm in diameter. If any mole gets bigger or changes see your doctor. E - Elevation/evolving elevation means the mole is raised above the surface and has an uneven surface. Looks different from the rest or changing in size, shape or colour. Anyone can get a suspicious mole or patch of skin checked out for free by the NHS by visiting their doctor, who may then refer to a dermatologist (an expert in diagnosing skin cancer). If you require any additional NHS information please refer to If your learners are interested in learning more about skin cancer awareness alongside this qualification, VTCT runs the following qualification: VTCT Level 2 Award in Skin Cancer Awareness for Non-Healthcare Professionals. This qualification has been specifically designed for those working in the sports massage, health and wellbeing, beauty, hairdressing and barbering sectors. It will enable learners to identify any changes to their client s skin and to highlight those changes to the client using appropriate language and communication skills. It will enable the learner to raise awareness of skin cancer and signpost their clients to public information about skin cancer. This qualification will enable hair, beauty and wellbeing professionals to gain the appropriate knowledge and communication skills required to provide non-diagnostic, professional advice and information to clients in a discrete, empathetic and confidential manner. For more information please refer to the Record of Assessment book: G20529.pdf 17

18 Assessment criteria Assessment criteria will be applied to the graded practical assessment. In order to pass this unit, learners must at a minimum achieve all pass criteria. The pass criteria relate to the proficient demonstration of skills and knowledge. All criteria within a given grade must be achieved to be awarded that grade. Learning outcome The learner must: Pass The learner can: Merit To achieve a merit grade, in addition to achievement of the pass criteria, the learner can: Distinction To achieve a distinction grade, in addition to achievement of the pass and merit criteria, the learner can: LO4 Be able to prepare for creating basic outlines and detailing in hair P1 Prepare themselves prior to create basic outlines and detailing in hair services P2 Prepare and check the area, products tools and equipment prior to the service P3 Prepare the client for the create basic outlines and detailing in hair service M1 Adjust communication techniques to meet individual client needs M2 Promote products and additional services M3 Use a variety of techniques to create basic outlines in hair to meet individual client needs D1 Explain the choice of products, tools, equipment and techniques used throughout the service D2 Create basic outlines in hair which reflect a skilled finish P4 Explain and agree the service outcome with the client P5 Demonstrate effectiveness in the barbershop when creating basic outlines and detailing in hair LO5 Be able to create basic outlines and detailing in hair P6 Select products tools and equipment to create basic outlines and detailing in hair P7 Use products tools and equipment to produce the desired outcome P8 Use safe and hygienic working methods throughout the service P9 Use a combination of techniques to achieve the desired outcome considering hair classifications, characteristics and influencing factors 18

19 P10 Provide in-service checks with the client P11 Provide advice and recommendations for the client P12 Conduct postservice maintenance of work area ready to meet the next client P13 Maintain accurate client records 19

20 Assessment guidance Assessors must use the amplified assessment guidance in this section to judge whether assessment criteria have been achieved in the graded practical assessment. P1 Prepare themselves prior to creating basic outlines and detailing in hair services Learners must demonstrate that they have prepared themselves fully prior to the service. They must be professionally turned out in line with salon standards. They must demonstrate a positive attitude with good communication skills and be fully prepared for the service. Learners must show that they have taken time to prepare themselves and be ready with a clean, fresh and hygienic personal appearance. Hair and make-up (as appropriate) must give a suitable professional impression. Learners must demonstrate readiness to greet clients with a positive and welcoming attitude. Learners must be present themselves showing commercial readiness and professionalism in line with client expectations and promoting high standards of service. P2 Prepare and check the area, products, tools and equipment prior to the service Learners must demonstrate that they have prepared fully for the client. Learners must demonstrate they are ready for the service; an example would be to check stock levels of towels, gowns and products as well as making sure that the work area is clean and free from any hair clippings from the previous service. The clippers, trimmers or T-liners have been checked for alignment and free from hair. The chair and work area should be wiped down including the legs or base. Products, tools and equipment must be given a visual check and cleaned if necessary. Products should be displayed according to barbershop requirements. Tools are displayed on a clean towel or paper tissue or contained within a sterilising container with the appropriate fluid. P3 Prepare the client for the create basic outlines and detailing in hair service Learners must demonstrate that they have prepared the client for services at a work area that is clean and tidy. Learners must select clean protective gowns, towels a cutting collar/cape or neck strips ensuring that the client is comfortable and the chair height and position is correct. Learners must make a visual check as well as asking questions to check for any contra-indications. P4 Explain and agree the service outcome with the client Learners must demonstrate that they have agreed the service outcome with the client and explained the service procedure. Learners must conduct a visual and manual check of the hair and scalp and identify any influencing factors and discuss these with the client, e.g. a difficult growth pattern at nape of hair. Learners must agree with the client regarding choice of product to create the desired outcome. Learners must use questioning and visual aids where appropriate. For example where hair lines have been cut in a curved line it may make cutting a straight line more difficult. 20

21 P5 Demonstrate effectiveness in the barbershop when creating basic outlines and detailing in hair Learners must demonstrate they have effectively carried out the service showing efficient use of their time and behave in a professional manner throughout. Learners must be able to consider client expectations and how any influencing factors may impact on the result of the service. Learners must be able to combine equipment and techniques effectively to enhance the end result and show acceptable levels of dexterity, skill and knowledge at this level, i.e. professional and commercially viable. Learners must talk to clients to put them at ease and ensure client comfort, aftercare advice and client satisfaction throughout the service. Learners must be able to identify and reflect on any areas of weakness and state in what ways they aim to improve personal performance, set targets and develop themselves as junior barbers. Learners must identify other colleagues to find out additional specialist information. P6 Select products, tools and equipment to create basic outlines and detailing in hair Learners must select products, tools and equipment appropriate to the client s needs to facilitate creating basic outlines and detailing in hair service. Learners are required to identify the most appropriate items taking into consideration any adaptations that may be necessary due to hair classification and characteristics. As an example, displayed products at the work area should include a range of homecare items that the client may wish to look at as a precursor for possible future sales opportunities. Chosen tools will be fit for purpose and offer the client the opportunity to question their use and suitability. As an example using clipper over comb on thick, coarse hair and scissor over comb on fine, sparse hair. P7 Use products tools and equipment to produce the desired outcome Learners must use all products, tools and equipment safely and ensure their choices are suitable to produce the desired service outcome. All products must complement creating basic outlines and detailing in hair service. As an example: Wax products to add thickness and definition, should be used on fine hair, Clippers or T- liners should be used to fade on fine, fair hair whereas an open razor would need to be used on a client with thick, dense, dark hair and the chair height must be adjusted for client comfort. 21

22 P8 Use safe and hygienic working methods throughout the service Learners must demonstrate that they can recognise hazards and risks when using electrical equipment. Learners must ensure that the working area is safe and consider others who may be working in close proximity. Electrical items must not interfere with the client or others within the salon. Learners must ensure that there are no trip hazards and that wires from equipment are safely stored out of the way. When equipment is not in use it must be placed securely without possible cause of danger from burning or damage to self/client/others within the surrounding work areas. Manufacturers instructions must be adhered to at all times for safe handling and use. Clippers are checked for alignment and oiled according to manufacturers information. Products must be used without harm to self/client/others. When spraying aerosols, learners must ensure they are at a distance of 20cm from the hair and, where necessary, protection must be offered to the client s face and eyes. As an example, learners must ensure they have identified any spillages/leaks and taken the correct course of action to deal with them promptly. Where tools or client protection garments are dropped on the floor, they should be replaced with clean and fresh items. Learners must make sure the client s clothes are free from hair clippings and sweep the floor prior to the client leaving the chair. P9 Use a combination of techniques to achieve the desired outcome considering hair classifications, characteristics and influencing factors Learners must produce a finish that combines techniques appropriate to client s hair classification and characteristics. Learners must ensure that the natural condition of the hair and scalp are enhanced. Learners must use the correct products, tools and equipment. Learners must demonstrate they have selected the correct products and tools to be used before and when creating basic outlines and detailing in hair. Electrical items used must have appropriate attachments where necessary. Learners must demonstrate that they have removed the bulk of the hair first using appropriate equipment, e.g. clippers with an attachment or scissor over comb, removing hair clippings from the client s clothes as they proceed. Learners must outline the basic shape and detailing using appropriate tools and equipment whilst communicating with the client to ensure they are achieving the desired effect, e.g. asking open questions regarding the shape and detailing and confirming the effect and shape using a back mirror. Learners must show that they can use and combine different techniques to produce the desired effect. For example using clipper over comb to fade the hair line followed by freehand using a T-liner to create the desired effect. P10 Provide in-service checks with the client Learners must demonstrate throughout the service they have checked on client comfort. Where there is a need, learners will offer additional support to a client who may have limited mobility. Learners must demonstrate that they have adapted and tailored the use of tension and checked that any tools or equipment used are not causing discomfort to the client and learners must show they have demonstrated the correct choice of products, tools and equipment when creating basic outlines and detailing in hair. 22

23 P11 Provide advice and recommendations for the client Learners must demonstrate that they have provided the client with aftercare advice. To include as a minimum: methods of maintaining the style at home using the correct products, tools and equipment plus recommendations on time intervals between cuts. Learners must also make recommendations for new styles that could be achieved as well as adaptations for the current look. P12 Conduct post-service maintenance of work area ready to meet the next client Learners must demonstrate they have conducted maintenance of the area by ensuring the work area is cleaned post-service. Products are cleaned and stored accordingly and tools and equipment are refreshed ready for the next client. Any products which may be running out are replenished. P13 Maintain accurate client records Learners must demonstrate that they have maintained accurate client records for the service. Learners must show that they have at a minimum recorded the full service and personal details and any tests, where applicable, for a new client. For existing clients a check on current history and updated information. All client records must include current service and products used. Where there are opportunities, learners must add accumulated loyalty points or similar (if applicable). For example, some social media sites offer a free conditioner or similar incentives to one lucky winner monthly/quarterly if clients like and share the home page of the salon. Other salons offer a free service when an accumulation of points is collected; points are usually awarded for every 5 or 10 spent within the salon. For creating basic outlines and detailing in hair learners must record any specific characteristics of the hair. An example of this may be where a client has scarring in a certain area there would be shapes, outlines and details that would not be able to be achieved and this should be noted for future services. Learners will advise the client of recommendations for additional services. Throughout creating basic outlines and detailing in hair service the learners have the opportunity to make recommendations for services. As an example the client has told the learner that they are attending a special event. The learner has the opportunity to offer suggestions such as colouring or adding patterns to the shape of the hair to create a dramatic effect. 23