Stone & Tile Care Resource Guide

2005/2006 EDITION 2005/2006 EDITION Stone & Tile Care Resource Guide KEEPING STONE & TILE BEAUTIFUL

Table of Contents CARE INSTRUCTIONS BY SURFACE TYPE Marble Granite Limestone Travertine 1 3 5 7 9 11 13 15 17 19 Polished Marble Unpolished, Honed & Textured Marble Polished Terrazzo & Agglomerate Marble Less Absorptive Polished Granite (Homogenous Granite) More Absorptive Polished Granite (Oriented & Veined Granite) Unpolished, Honed & Textured Granite (Homogenous, Veined & Oriented Granite) Polished Limestone Unpolished, Honed & Textured Limestone Polished Travertine Unpolished, Honed & Textured Travertine Slate Sandstone & Flagstone Terra Cotta & Clay Products Concrete & Masonry 21 23 25 27 Natural Slate Sandstone & Flagstone Saltillo, Terra Cotta & Clay Brick Concrete, Stucco & Cementitious Brick Ceramic & Porcelain Tile 29 31 Ceramic, Porcelain & Quarry Tile with Cement-based Grout Ceramic, Porcelain & Quarry Tile with Epoxy-based Grout Other 33 Cantera & Adoquin TECHNICAL DATA SHEET (TDS) Protect Clean Transform 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 BulletProof Sealer Heavy Duty Sealer Sealer Heavy Duty Exterior Sealer Grout Sealer Impregnator Pro Sealer Grout Release Revitalizer Cleaner & Protector Stone & Tile Cleaner KlenzAll Restore Oil Stain Remover Coating Stripper Polish Enhancer Pro Enhancer High Gloss Lacquer Honing Powder Polishing Powder Shining Powder Copyright 2005. DuPont. All Rights Reserved. StoneTech Logo, StoneTech, BulletProof, Impregnator Pro, Revitalizer, DuPont Oval Logo and DuPont are trademarks or registered trademarks of DuPont.

Polished Marble READ ALL INSTRUCTIONS AND PRODUCT LABELS COMPLETELY BEFORE USING Pretest in an inconspicuous area prior to application to determine if the desired results will be achieved and that the stone is not adversely affected. NEW INSTALLATIONS Follow the recommended installation methods and procedures of the Marble Institute of America and the Tile Contractors Association. RESTORATIVE CLEANING Depending on the type of soil, stain or other foreign matter present, select one or more of the following options: For stripping off any existing topical acrylic, urethane, epoxy, heavy wax coatings and epoxy grout haze: overspray onto surfaces not intended to be 3 For heavy, hard to remove coatings, use StoneTech Professional Coating Stripper as is. For softer coatings, dilute Coating Stripper with clean water up to a 1 to 1 solution. 4 Apply an even coat using a chemical-resistant paintbrush, roller or deck brush. 5 Allow Stripper to dwell for 20 minutes to 2 hours or as long as needed to soften coating. Coating Stripper will remain active for up to 24 hours. floor machine at 130-140 lbs., 175 rpm, fitted with a scrub brush attachment. For cleaning of grease, oil, dirt, dry soil and soap scum: 3 Strip off all topical finishes such as waxes and coatings. 4 Prepare a solution of StoneTech Professional KlenzAll mixed with warm or hot water as suggested below: Medium Duty Usage Mix 1 part of KlenzAll to 4 parts of water. Heavy Duty Usage Mix 1 part KlenzAll to 2 parts of water. 5 Apply KlenzAll using a low-pressure chemical-resistant sprayer, sponge or mop. floor machine at 130 lbs.-140 lbs., 175 rpm, fitted with a scrub brush attachment. 8 To remove deep or stubborn oil stains not completely removed by KlenzAll, let the surface dry and use StoneTech Professional Oil Stain Remover. 9 Apply a ¼ inch thick coat of Oil Stain Remover to the oil stained area. Insure that Oil Stain Remover covers an area 1 to 2 beyond the stained area for the purpose of containment. a Allow 2-3 days for the Oil Stain Remover to dry to a powder. b Sweep and wipe up dried powder and evaluate the stained area for removal. c Repeat process if needed. d Remove any remaining Oil Stain Remover using mineral spirits. MECHANICAL REFINISHING OF POLISHED MARBLE For scratch, etch and wear pattern removal and to restore the surface to an even finish. Depending on the severity of the damage to the stone and/or the desired surface appearance, choose one or more of the grit levels of the StoneTech Professional Honing Powders 180/280/400/600/800, StoneTech Professional Polishing Powder and/or StoneTech Professional Shining Powder as appropriate. For refinishing to a honed finish: overspray onto surfaces not intended to be 3 Strip off all topical finishes such as waxes and coatings. 4 Liberally apply Honing Powder to the stone surface. 5 Add water to form a milk-like consistency. 6 Refinish using a hand orbital sander or weighted floor machine at 130 lbs.-140 lbs., 175 rpm, fitted with a natural hair pad. 7 Keep compound wet with plenty of water while refinishing. Add Honing Powder as needed. 8 Refinish area until the desired level of hone has been achieved. 9 Rinse well and use a wet vacuum to remove all excess compound. 10 Clean equipment with water. For refinishing to a polish: Use successively higher grits of Honing Powder to close the face of the stone. Follow with Polishing Powder as applicable. 3 Strip off all topical finishes such as waxes and coatings. 4 Liberally apply Polishing Powder to the stone surface. 5 Add water to form a milk-like consistency. 6 Refinish using a hand orbital sander or weighted floor machine at 130 lbs.-140 lbs., 175 rpm, fitted with a natural hair pad. 7 Keep compound wet with plenty of water while refinishing. Add Polishing Powder as needed. 8 Refinish area until the desired level of polish has been achieved. 9 Rinse well and use a wet vacuum to remove all excess compound. 10 Clean equipment with water. 11 For a highly polished finish: 12 Use Shining Powder as applicable. See Maintenance Polishing. SEALING & PROTECTING Care Instructions Natural stone surfaces must be sealed to prevent or minimize staining. Leaving natural stone untreated may greatly hinder the complete removal of stains in the future. The following suggestions are for impregnating the stone and will allow the stone to breathe. Allow new installations to cure for 72 hours prior to applying sealer. For a natural looking protector on interior and exterior surfaces (heavy duty protection, water and oil repellency): Option 1: Heavy duty protection, water-based formula: overspray onto surfaces not intended to be 3 Insure that surface is clean and residue-free. 4 StoneTech Professional Heavy Duty Sealer may be applied to damp surfaces one hour after standing water has been removed. 5 Liberally apply an even coat of sealer using a paint pad, low-pressure chemical-resistant sprayer, roller or brush. 6 Allow sealer to penetrate the surface for 15-30 minutes. During this time, distribute excess over entire area to insure even penetration. Wipe off any remaining sealer prior to drying on the surface. 7 A second coat may be needed for porous, absorbent surfaces and should be applied 30-40 minutes after initial application as directed in steps 5-6. StoneTech ProfessioNAL Stone & TILE CARE RESOURCE GUIDE - 2005/2006 Edition www.stonetechpro.com 1-888-STONEHELP (1-888-786-6343) MARBLE GRANITE LIMESTONE TRAVERTINE SLATE 01

MARBLE GRANITE LIMESTONE TRAVERTINE SLATE 8 A minimum of 15 minutes after final application, wipe entire surface with a clean dry towel to remove any residue and excess sealer, if needed. 9 A full cure is achieved after 24-72 hours; foot 10 Expected coverage is 800-1,200 sq. ft. per 11 Re-application of Heavy Duty Sealer: A 1-3 year re-application is needed for exterior surfaces. Option 2: Heavy duty protection, solventbased formula: 3 Insure that surface is clean, dry and residuefree. 4 Liberally apply an even coat of StoneTech Professional Impregnator Pro Sealer using a paint pad, roller, brush or low-pressure solvent-resistant sprayer. 5 Allow sealer to penetrate the surface for 15-30 minutes; denser material may require more time for sealer to penetrate. During this time, distribute excess over entire area to insure even penetration. Wipe off any remaining sealer prior to drying on the surface. 6 A second coat may be needed for porous, absorbent surfaces and should be applied one hour after initial application as directed in steps 4-5. 7 If sealer was not completely wiped off and a residue appears, wipe entire surface with a towel dampened with sealer. Use a white, non-abrasive nylon brush or pad to loosen residue and follow with a clean, white absorbent towel to remove. 8 A full cure is achieved after 24-72 hours; foot 9 Expected coverage is 800-1,200 sq. ft. per 10 Re-application of Impregnator Pro Sealer: A 1-3 year re-application is needed for exterior surfaces. a well-ventilated area with an approved respirator device. Do not use a high-pressure sprayer. For a natural looking protector on exterior surfaces (heavy duty protection, water repellency only): StoneTech Professional Heavy Duty Exterior Sealer is a water repellent specially designed for exterior projects such as facades, cladding, pool decks, parking areas and driveways. It is very resistant to chemicals (i.e., chlorine) and to the effects of weather (i.e., ultraviolet light/sunlight, driving water/rain). overspray onto surfaces not intended to be 3 Insure that the surface is clean, dry and residue-free. 4 Liberally apply an even coat of Heavy Duty Exterior Sealer with a paint pad, brush, paint roller or low-pressure solvent-resistant sprayer. 5 Allow sealer to penetrate the surface for 5-15 minutes; denser material may require more time for sealer to penetrate. During this time, distribute excess over entire area to insure even penetration. Wipe off any remaining sealer prior to drying on the surface. 6 A second coat may be needed for porous, absorbent surfaces and should be applied one hour after initial application as directed in steps 4-5. 7 If sealer was not completely wiped off and a residue appears, wipe entire surface with a towel dampened with sealer. Use a white, non-abrasive nylon brush or pad to loosen residue and follow with a clean, white absorbent towel to remove. 8 Do not walk on surface for at least 4-6 hours. Full cure is achieved in 24-72 hours. 9 Expected coverage is 800-1,200 sq. ft. per 10 Re-application of Heavy Duty Exterior Sealer: A 5-10 year re-application is recommended for exterior surfaces. MAINTENANCE CLEANING Highly alkaline, acidic, ammoniated, abrasive cleaners and/or bleach may break down the sealer, adversely affecting repellency and may not be good for the stone. Use a neutral cleaner specially formulated for natural stone. For routine cleaning with protection: Revitalizer Cleaner & Protector concentrate mixed with warm or hot water as suggested below: Light Duty Usage 1 part Revitalizer Cleaner & Protector to 4 parts water. Medium Duty Usage/Spray Refill 1 part Revitalizer Cleaner & Protector to 1 part water. (One gallon of concentrate makes up to five gallons of ready-to-use solution.) 3 Apply the Revitalizer Cleaner & Protector solution using a low-pressure chemicalresistant sprayer, mop, sponge or automatic scrubbing machine. 4 No rinsing needed. 5 Or use Revitalizer Cleaner & Protector in a ready-to-use spray bottle or wipes. For routine maintenance cleaning: Stone & Tile Cleaner concentrate mixed with warm or hot water as suggested below: 2 ounces Stone & Tile Cleaner in 1 gallon of water. (Do not mix stronger than 2 ounces to a gallon as a maintenance cleaner. One gallon of concentrate makes 65 gallons of cleaning solution.) 3 Apply the solution using a sponge, mop or automatic scrubbing machine, then wipe or rinse off. 4 Or use Stone & Tile Cleaner in a ready-to-use spray bottle or wipes. MAINTENANCE POLISHING To maintain the shine and beauty of polished marble on a routine basis and to minimize the need for restorative polishing: 3 Liberally apply Shining Powder to the surface. 4 Add enough water to form a milk-like consistency. 5 Refinish using a hand orbital sander or weighted floor machine at 130 lbs. - 140 lbs., 175 rpm, fitted with a natural hair pad. 6 Rinse well and use a wet vacuum to remove all remaining compound. 7 Expected coverage is 1,000-1,700 sq. ft. per 1.5 lb. canister. 8 Re-application: Semi-annually or as needed. For a brilliant shine on countertops, vanities and vertical surfaces: 1 On a cleaned surface, spray a light coat of StoneTech Professional Polish over the entire surface. Do not spray in eyes. 2 Spread the polish evenly with a clean, white terry cloth towel. 3 Buff off polish. Keep turning the towel to insure that a clean section is being used for maximum efficiency. 4 Continue buffing until there is no visible polish left and high shine appears. 5 Reapplication as desired. Note: Polish will work best on stone previously sealed with StoneTech Professional sealers. 02

Unpolished, Honed & Textured Marble READ ALL INSTRUCTIONS AND PRODUCT LABELS COMPLETELY BEFORE USING Pretest in an inconspicuous area prior to application to determine if the desired results will be achieved and that the stone is not adversely affected. NEW INSTALLATIONS Follow the recommended installation methods and procedures of the Marble Institute of America and the Tile Contractors Association. PRE-GROUTING For making grout clean up easier on porous stone: 2 Insure that surface temperature of the stone is between 50-80ºF. 3 Apply a single coat of StoneTech Professional Grout Release using a paint pad, low-pressure chemical-resistant sprayer, roller or brush. 4 Allow the Grout Release to completely penetrate the stone for 5-15 minutes. 5 Wipe up all remaining sealer from the surface of the stone. Do not allow pooling or sealer to dry on the surface. Do not over apply. 6 Allow for a minimum of 4 hours cure time prior to grouting. 7 After grouting, remove excess grout. Do not allow grout to completely dry prior to removal. 8 Expected coverage for Grout Release is 600-800 sq. ft. per RESTORATIVE CLEANING Depending on the type of soil, stain or other foreign matter present, select one or more of the following options: For stripping off any existing topical acrylic, urethane, epoxy, heavy wax coatings and epoxy grout haze: 3 For heavy, hard to remove coatings, use StoneTech Professional Coating Stripper as is. For softer coatings, dilute Coating Stripper with clean water up to a 1 to 1 solution. 4 Apply an even coat using a chemical-resistant paintbrush, roller or deck brush. 5 Allow Stripper to dwell for 20 minutes to 2 hours or as long as needed to soften coating. Coating Stripper will remain active for up to 24 hours. floor machine at 130-140 lbs., 175 rpm, fitted with a scrub brush attachment. For cleaning of grease, oil, dirt, dry soil and soap scum: 3 Strip off all topical finishes such as waxes and coatings. 4 Prepare a solution of StoneTech Professional KlenzAll mixed with warm or hot water as suggested below: Medium Duty Usage Mix 1 part of KlenzAll to 4 parts of water. Heavy Duty Usage Mix 1 part KlenzAll to 2 parts of water. 5 Apply KlenzAll using a low-pressure chemical-resistant sprayer, sponge or mop. floor machine at 130 lbs.-140 lbs., 175 rpm, fitted with a scrub brush attachment. 8 To remove deep or stubborn oil stains not completely removed by KlenzAll, let the surface dry and use StoneTech Professional Oil Stain Remover. a Apply a ¼ inch thick coat of Oil Stain Remover to the oil stained area. Insure that Oil Stain Remover covers an area 1 to 2 beyond the stained area for the purpose of containment. b Allow 2-3 days for the Oil Stain Remover to dry to a powder. c Sweep and wipe up dried powder and evaluate the stained area for removal. d Repeat process if needed. e Remove any remaining Oil Stain Remover using mineral spirits. MECHANICAL REFINISHING OF HONED MARBLE For scratch, etch, wear pattern removal and to restore the surface to an even finish. Depending on the severity of the damage to the stone and/or the desired surface appearance, choose one or more of the grit levels of the StoneTech Professional Honing Powders 180/280/400/600/800. For refinishing to a honed finish: 3 Strip off all topical finishes such as waxes and coatings. 4 Liberally apply Honing Powder to the stone surface. 5 Add water to form a milk-like consistency. 6 Refinish using a hand orbital sander or weighted floor machine at 130 lbs.-140 lbs., 175 rpm, fitted with a natural hair pad. 7 Keep compound wet with plenty of water while refinishing. Add Honing Powder as needed. 8 Refinish area until the desired level of hone has been achieved. 9 Rinse well and use a wet vacuum to remove all compound. 10 Clean equipment with water. SEALING & PROTECTING Care Instructions Natural stone surfaces must be sealed to prevent or minimize staining. Leaving natural stone untreated may greatly hinder the complete removal of stains in the future. The following suggestions are for impregnating the stone and will allow the stone to breathe. Allow new installations to cure for 72 hours prior to applying sealer. For a natural looking protector on interior and exterior surfaces (heavy duty protection, water and oil repellency): Option 1: Heavy duty protection, water-based formula: 3 Insure that surface is clean and residue-free. 4 StoneTech Professional Heavy Duty Sealer may be applied to damp surfaces one hour after standing water has been removed. 5 Liberally apply an even coat of sealer using a paint pad, low-pressure chemical-resistant sprayer, roller or brush. 6 Allow sealer to penetrate the surface for 15-30 minutes. During this time, distribute excess over entire area to insure even penetration. Wipe off any remaining sealer prior to drying on the surface. 7 A second coat may be needed for porous, absorbent surfaces and should be applied 30-40 minutes after initial application as directed in steps 5-6. 8 A minimum of 15 minutes after final application, wipe entire surface with a clean dry towel to remove any residue and excess sealer, if needed. 9 A full cure is achieved after 24-72 hours; foot 10 Expected coverage is 600-1,000 sq. ft. per 11 Re-application of Heavy Duty Sealer: MARBLE GRANITE LIMESTONE TRAVERTINE SLATE StoneTech ProfessioNAL Stone & TILE CARE RESOURCE GUIDE - 2005/2006 Edition www.stonetechpro.com 1-888-STONEHELP (1-888-786-6343) 03

MARBLE GRANITE LIMESTONE TRAVERTINE SLATE A 1-3 year re-application is needed for exterior surfaces. Option 2: Heavy duty protection, solventbased formula: 3 Insure that surface is clean, dry and residuefree. 4 Liberally apply an even coat of StoneTech Professional Impregnator Pro Sealer using a paint pad, roller, brush or low-pressure solvent-resistant sprayer. 5 Allow sealer to penetrate the surface for 15-30 minutes; denser material may require more time for sealer to penetrate. During this time, distribute excess over entire area to insure even penetration. Wipe off any remaining sealer prior to drying on the surface. 6 A second coat may be needed for porous, absorbent surfaces and should be applied one hour after initial application as directed in steps 4-5. 7 If sealer was not completely wiped off and a residue appears, wipe entire surface with a towel dampened with sealer. Use a white, non-abrasive nylon brush or pad to loosen residue and follow with a clean, white absorbent towel to remove. 8 A full cure is achieved after 24-72 hours; foot 9 Expected coverage is 600-1,000 sq. ft. per 10 Re-application of Impregnator Pro Sealer: A 1-3 year re-application is needed for exterior surfaces. a well-ventilated area with an approved respirator device. Do not use a high-pressure sprayer. For a natural looking protector on exterior surfaces (heavy duty protection, water repellency only): StoneTech Professional Heavy Duty Exterior Sealer is a water repellent specially designed for exterior projects such as facades, cladding, pool decks, parking areas and driveways. It is very resistant to chemicals (i.e., chlorine) and to the effects of weather (i.e., ultraviolet light/sunlight, driving water/rain). 3 Insure that the surface is clean, dry and residue-free. 4 Liberally apply an even coat of Heavy Duty Exterior Sealer with a paint pad, brush, paint roller or low-pressure solvent-resistant sprayer. 5 Allow sealer to penetrate the surface for 5-15 minutes; denser material may require more time for sealer to penetrate. During this time, distribute excess over entire area to insure even penetration. Wipe off any remaining sealer prior to drying on the surface. 6 A second coat may be needed for porous, absorbent surfaces and should be applied one hour after initial application as directed in steps 4-5. 7 If sealer was not completely wiped off and a residue appears, wipe entire surface with a towel dampened with sealer. Use a white, non-abrasive nylon brush or pad to loosen residue and follow with a clean, white absorbent towel to remove. 8 Do not walk on surface for at least 4-6 hours. Full cure is achieved in 24-72 hours. 9 Expected coverage is 500-700 sq. ft. per 10 Re-application of Heavy Duty Exterior Sealer: A 5-10 year re-application is recommended for exterior surfaces. WARNING: Avoid exposure to vapors. Use in For a color enhancing, impregnating (non-topical) protector on interior and exterior surfaces (heavy duty protection, water and oil repellency): 3 Insure that surface is clean, dry and residuefree. Surface temperature should be between 50 F and 80 F. 4 Liberally apply an even coat of StoneTech Professional Enhancer Pro using a paint pad, roller, brush or low-pressure solvent-resistant sprayer. 5 Allow to penetrate the surface for 15-20 minutes; denser material may require more time for Enhancer Pro to penetrate. During this time, distribute excess over entire area to insure even penetration. Completely wipe surface with a clean dry terrycloth towel. DO NOT ALLOW ENHANCER PRO TO DRY COMPLETELY ON SURFACE! Failure to remove enhancer from the surface may result in a film or residue that may need to be mechanically removed. 6 A second coat may be needed for porous, absorbent surfaces or if a darker appearance is required and should be applied one hour after initial application as directed in steps 4-5. 7 A full cure is achieved after 24-72 hours; foot 8 Expected coverage is 500-700 sq. ft. per 9 Re-application of Enhancer Pro : interior or exterior surfaces. a well-ventilated area with an approved respirator device. Do not use a high-pressure sprayer. For a color enhancing, impregnating (non-topical) protector on interior surfaces (economical protection, water and oil repellency): Insure that surface is clean, dry and residue-free. 3 Liberally apply an even coat of StoneTech Professional Enhancer using a paint pad, low-pressure chemical-resistant sprayer, roller or brush. 4 Allow to penetrate the surface for 15-30 minutes; denser material may require maximum time for enhancer to penetrate. During this time, distribute excess over entire area to insure even penetration. Completely wipe surface dry. DO NOT ALLOW ENHANCER TO DRY COMPLETELY ON SURFACE! 5 A second coat may be needed for porous, absorbent surfaces or if a darker appearance is required and should be applied one hour after initial application as directed in steps 4-5. 6 A full cure is achieved after 24-72 hours; foot 7 Expected coverage is 500-700 sq. ft. per 8 Re-application of Enhancer: MAINTENANCE CLEANING Highly alkaline, acidic, ammoniated, abrasive cleaners and/or bleach may break down the sealer, adversely affecting repellency and may not be good for the stone. Use a neutral cleaner specially formulated for natural stone. For routine cleaning with protection: Revitalizer Cleaner & Protector concentrate mixed with warm or hot water as suggested below: Light Duty Usage 1 part Revitalizer Cleaner & Protector to 4 parts water. Medium Duty Usage/Spray Refill 1 part Revitalizer Cleaner & Protector to 1 part water. (One gallon of concentrate makes up to five gallons of ready-to-use solution.) 3 Apply the Revitalizer Cleaner & Protector solution using a low-pressure chemicalresistant sprayer, mop, sponge or automatic scrubbing machine. 4 No rinsing needed. 5 Or use Revitalizer Cleaner & Protector in a ready-to-use spray bottle or wipes. For routine maintenance cleaning: Stone & Tile Cleaner concentrate mixed with warm or hot water as suggested below: 2 ounces Stone & Tile Cleaner in 1 gallon of water. (Do not mix stronger than 2 ounces to a gallon as a maintenance cleaner. One gallon of concentrate makes 65 gallons of cleaning solution.) 3 Apply the solution using a sponge, mop or automatic scrubbing machine, then wipe or rinse off. 4 Or use Stone & Tile Cleaner in a ready-to-use spray bottle or wipes. 04

Polished Terrazzo & Agglomerate Marble READ ALL INSTRUCTIONS AND PRODUCT LABELS COMPLETELY BEFORE USING Pretest in an inconspicuous area prior to application to determine if the desired results will be achieved and that the stone is not adversely affected. NEW INSTALLATIONS Follow the recommended installation methods and procedures of the Marble Institute of America and the Tile Contractors Association. RESTORATIVE CLEANING Depending on the type of soil, stain or other foreign matter present, select one or more of the following options: For stripping off any existing topical acrylic, urethane, epoxy, heavy wax coatings and epoxy grout haze: 3 For heavy, hard to remove coatings, use StoneTech Professional Coating Stripper as is. For softer coatings, dilute Coating Stripper with clean water up to a 1 to 1 solution. 4 Apply an even coat using a chemical-resistant paintbrush, roller or deck brush. 5 Allow Stripper to dwell for 20 minutes to 2 hours or as long as needed to soften coating. Coating Stripper will remain active for up to 24 hours. floor machine at 130-140 lbs., 175 rpm, fitted with a scrub brush attachment. For cleaning of grease, oil, dirt, dry soil and soap scum: 3 Strip off all topical finishes such as waxes and coatings. 4 Prepare a solution of StoneTech Professional KlenzAll mixed with warm or hot water as suggested below: Medium Duty Usage Mix 1 part of KlenzAll to 4 parts of water. Heavy Duty Usage Mix 1 part KlenzAll to 2 parts of water. 5 Apply KlenzAll using a low-pressure chemical-resistant sprayer, sponge or mop. floor machine at 130 lbs.-140 lbs., 175 rpm, fitted with a scrub brush attachment. 8 To remove deep or stubborn oil stains not completely removed by KlenzAll, let the surface dry and use StoneTech Professional Oil Stain Remover. a Apply a ¼ inch thick coat of Oil Stain Remover to the oil stained area. Insure that Oil Stain Remover covers an area 1 to 2 beyond the stained area for the purpose of containment. b Allow 2-3 days for the Oil Stain Remover to dry to a powder. c Sweep and wipe up dried powder and evaluate the stained area for removal. d Repeat process if needed. e Remove any remaining Oil Stain Remover using mineral spirits. MECHANICAL REFINISHING OF POLISHED TERRAZZO & AGGLOMERATE MARBLE For scratch, etch and wear pattern removal and to restore the surface to an even finish. Depending on the severity of the damage to the stone and/or the desired surface appearance, choose one or more of the grit levels of the StoneTech Professional Honing Powder 180/280/400/600/800, StoneTech Professional Polishing Powder and/or StoneTech Professional Shining Powder as appropriate. For refinishing to a honed finish: 3 Strip off all topical finishes such as waxes and coatings. 4 Liberally apply Honing Powder to the stone surface. 5 Add water to form a milk-like consistency. 6 Refinish using a hand orbital sander or weighted floor machine at 130 lbs.-140 lbs., 175 rpm, fitted with a natural hair pad. 7 Keep compound wet with plenty of water while refinishing. Add Honing Powder as needed. 8 Refinish area until the desired level of hone has been achieved. 9 Rinse well and use a wet vacuum to remove all excess compound. 10 Clean equipment with water. For refinishing to a polish: Use successively higher grits of Honing Powder to close the face of the stone. Follow with Polishing Powder as applicable. 3 Strip off all topical finishes such as waxes and coatings. 4 Liberally apply Polishing Powder to the stone surface. 5 Add water to form a milk-like consistency. 6 Refinish using a hand orbital sander or weighted floor machine at 130 lbs.-140 lbs., 175 rpm, fitted with a natural hair pad. 7 Keep compound wet with plenty of water while refinishing. Add Polishing Powder as needed. 8 Refinish area until the desired level of polish has been achieved. 9 Rinse well and use a wet vacuum to remove all excess compound. 10 Clean equipment with water. For a highly polished finish: Use Shining Powder as applicable. See Maintenance Polishing. SEALING & PROTECTING Care Instructions Natural stone surfaces must be sealed to prevent or minimize staining. Leaving natural stone untreated may greatly hinder the complete removal of stains in the future. The following suggestions are for impregnating the stone and will allow the stone to breathe. Allow new installations to cure for 72 hours prior to applying sealer. For a natural looking protector on interior and exterior surfaces (heavy duty protection, water and oil repellency): Option 1: Heavy duty protection, water-based formula: 3 Insure that surface is clean and residue-free. 4 StoneTech Professional Heavy Duty Sealer may be applied to damp surfaces one hour after standing water has been removed. 5 Liberally apply an even coat of sealer using a paint pad, low-pressure chemical-resistant sprayer, roller or brush. 6 Allow sealer to penetrate the surface for 15-30 minutes. During this time, distribute excess over entire area to insure even penetration. Wipe off any remaining sealer prior to drying on the surface. 7 A second coat may be needed for porous, absorbent surfaces and should be applied 30-40 minutes after initial application as StoneTech ProfessioNAL Stone & TILE CARE RESOURCE GUIDE - 2005/2006 Edition www.stonetechpro.com 1-888-STONEHELP (1-888-786-6343) MARBLE GRANITE LIMESTONE TRAVERTINE SLATE 05

MARBLE GRANITE LIMESTONE TRAVERTINE SLATE directed in steps 5-6. 8 A minimum of 15 minutes after final application, wipe entire surface with a clean dry towel to remove any residue and excess sealer, if needed. 9 A full cure is achieved after 24-72 hours; foot 10 Expected coverage is 800-1,200 sq. ft. per 11 Re-application of Heavy Duty Sealer: A 1-3 year re-application is needed for exterior surfaces. Option 2: Heavy duty protection, solventbased formula: 3 Insure that surface is clean, dry and residuefree. 4 Liberally apply an even coat of StoneTech Professional Impregnator Pro Sealer using a paint pad, roller, brush or low-pressure solvent-resistant sprayer. 5 Allow sealer to penetrate the surface for 15-30 minutes; denser material may require more time for sealer to penetrate. During this time, distribute excess over entire area to insure even penetration. Wipe off any remaining sealer prior to drying on the surface. 6 A second coat may be needed for porous, absorbent surfaces and should be applied one hour after initial application as directed in steps 4-5. 7 If sealer was not completely wiped off and a residue appears, wipe entire surface with a towel dampened with sealer. Use a white, non-abrasive nylon brush or pad to loosen residue and follow with a clean, white absorbent towel to remove. 8 A full cure is achieved after 24-72 hours; foot 9 Expected coverage is 800-1,200 sq. ft. per 10 Re-application of Impregnator Pro Sealer: A 1-3 year re-application is needed for exterior surfaces. a well-ventilated area with an approved respirator device. Do not use a high-pressure sprayer. For a natural looking protector on exterior surfaces (heavy duty protection, water repellency only): StoneTech Professional Heavy Duty Exterior Sealer is a water repellent specially designed for exterior projects such as facades, cladding, pool decks, parking areas and driveways. It is very resistant to chemicals (i.e., chlorine) and to the effects of weather (i.e., ultraviolet light/sunlight, driving water/rain). 3 Insure that the surface is clean, dry and residue-free. 4 Liberally apply an even coat of Heavy Duty Exterior Sealer with a paint pad, brush, paint roller or low-pressure solvent-resistant sprayer. 5 Allow sealer to penetrate the surface for 5-15 minutes; denser material may require more time for sealer to penetrate. During this time, distribute excess over entire area to insure even penetration. Wipe off any remaining sealer prior to drying on the surface. 6 A second coat may be needed for porous, absorbent surfaces and should be applied one hour after initial application as directed in steps 4-5. 7 If sealer was not completely wiped off and a residue appears, wipe entire surface with a towel dampened with sealer. Use a white, non-abrasive nylon brush or pad to loosen residue and follow with a clean, white absorbent towel to remove. 8 Do not walk on surface for at least 4-6 hours. Full cure is achieved in 24-72 hours. 9 Expected coverage is 800-1,200 sq. ft. per 10 Re-application of Heavy Duty Exterior Sealer: A 5-10 year re-application is recommended for exterior surfaces. MAINTENANCE CLEANING Highly alkaline, acidic, ammoniated, abrasive cleaners and/or bleach may break down the sealer, adversely affecting repellency and may not be good for the stone. Use a neutral cleaner specially formulated for natural stone. For routine cleaning with protection: Revitalizer Cleaner & Protector concentrate mixed with warm or hot water as suggested below: Light Duty Usage 1 part Revitalizer Cleaner & Protector to 4 parts water. Medium Duty Usage/Spray Refill 1 part Revitalizer Cleaner & Protector to 1 part water. (One gallon of concentrate makes up to five gallons of ready-to-use solution.) 3 Apply the Revitalizer Cleaner & Protector solution using a low-pressure chemicalresistant sprayer, mop, sponge or automatic scrubbing machine. 4 No rinsing needed. 5 Or use Revitalizer Cleaner & Protector in a ready-to-use spray bottle or wipes. For routine maintenance cleaning: Stone & Tile Cleaner concentrate mixed with warm or hot water as suggested below: 2 ounces Stone & Tile Cleaner in 1 gallon of water. (Do not mix stronger than 2 ounces to a gallon as a maintenance cleaner. One gallon of concentrate makes 65 gallons of cleaning solution.) 3 Apply the solution using a sponge, mop or automatic scrubbing machine, then wipe or rinse off. 4 Or use Stone & Tile Cleaner in a ready-to-use spray bottle or wipes. MAINTENANCE POLISHING To maintain the shine and beauty of polished terrazzo & agglomerate marble on a routine basis and to minimize the need for restorative polishing: 3 Liberally apply Shining Powder to the surface. 4 Add enough water to form a milk-like consistency. 5 Refinish using a hand orbital sander or weighted floor machine at 130 lbs.-140 lbs., 175 rpm, fitted with a natural hair pad. 6 Rinse well and use a wet vacuum to remove all remaining compound. 7 Expected coverage is 1,000-1,700 sq. ft. per 1.5 lb. canister. 8 Re-application: Semi-annually or as needed. For a brilliant shine on countertops, vanities and vertical surfaces: 1 On a cleaned surface, spray a light coat of StoneTech Professional Polish over the entire surface. Do not spray in eyes. 2 Spread the polish evenly with a clean, white terry cloth towel. 3 Buff off polish. Keep turning the towel to insure that a clean section is being used for maximum efficiency. 4 Continue buffing until there is no visible polish left and high shine appears. 5 Reapplication as desired. Note: Polish will work best on stone previously sealed with StoneTech Professional sealers. 06

Less Absorptive Polished Granite Homogenous Granite READ ALL INSTRUCTIONS AND PRODUCT LABELS COMPLETELY BEFORE USING Pretest in an inconspicuous area prior to application to determine if the desired results will be achieved and that the stone is not adversely affected. NEW INSTALLATIONS Follow the recommended installation methods and procedures of the Marble Institute of America and the Tile Contractors Association. RESTORATIVE CLEANING Depending on the type of soil, stain or other foreign matter present, select one or more of the following options: For stripping off any existing topical acrylic, urethane, epoxy, heavy wax coatings and epoxy grout haze: 3 For heavy, hard to remove coatings, use StoneTech Professional Coating Stripper as is. For softer coatings, dilute Coating Stripper with clean water up to a 1 to 1 solution. 4 Apply an even coat using a chemical-resistant paintbrush, roller or deck brush. 5 Allow Stripper to dwell for 20 minutes to 2 hours or as long as needed to soften coating. Coating Stripper will remain active for up to 24 hours. floor machine at 130-140 lbs., 175 rpm, fitted with a scrub brush attachment. For cleaning of grease, oil, dirt, dry soil and soap scum: 3 Strip off all topical finishes such as waxes and coatings. 4 Prepare a solution of StoneTech Professional KlenzAll mixed with warm or hot water as suggested below: Medium Duty Usage Mix 1 part KlenzAll to 4 parts of water. Heavy Duty Usage Mix 1 part KlenzAll to 2 parts of water. 5 Apply KlenzAll using a low-pressure chemical-resistant sprayer, sponge or mop. floor machine at 130 lbs.-140 lbs., 175 rpm, fitted with a scrub brush attachment. 8 To remove deep or stubborn oil stains not completely removed by KlenzAll, let the surface dry and use StoneTech Professional Oil Stain Remover. a Apply a ¼ inch thick coat of Oil Stain Remover to the oil stained area. Insure that Oil Stain Remover covers an area 1 to 2 beyond the stained area for the purpose of containment. b Allow 2-3 days for the Oil Stain Remover to dry to a powder. c Sweep and wipe up dried powder and evaluate the stained area for removal. d Repeat process if needed. e Remove any remaining Oil Stain Remover using mineral spirits. For removal of efflorescence, grout haze, salts, mineral deposits and all other calcium-based stains (acidic cleaning): Restore may damage stainless steel and other metals. 3 Strip off all wax, acrylic, urethane and all topical finishes. 4 Prepare a solution of Restore mixed with warm or hot water as suggested below: Medium Duty Usage Mix 1 part of Restore to 4 parts of water. Heavy Duty Usage Mix 1 part of Restore to 1 part of water. 5 Liberally apply using a low-pressure chemicalresistant sprayer, sponge or mop. floor machine at 130 lbs.-140 lbs., 175 rpm, fitted with a scrub brush attachment. solution. A hard surface extraction wand and portable or truck mounted extraction machine may be used. Repeat the rinsing and wet vacuum process to insure that all dirt, soil and cleaner residue have been removed. Thoroughly rinse all metal surfaces. SEALING & PROTECTING Natural stone surfaces must be sealed to prevent Care Instructions or minimize staining. Leaving natural stone untreated may greatly hinder the complete removal of stains in the future. The following suggestions are for impregnating the stone and will allow the stone to breathe. Allow new installations to cure for 72 hours prior to applying sealer. For a natural looking protector on interior and exterior surfaces (heavy duty protection, water and oil repellency): Option 1: Heavy duty protection, water-based formula: 3 Insure that surface is clean and residue-free. 4 StoneTech Professional Heavy Duty Sealer may be applied to damp surfaces one hour after standing water has been removed. 5 Liberally apply an even coat of sealer using a paint pad, low-pressure chemical-resistant sprayer, roller or brush. 6 Allow sealer to penetrate the surface for 15-30 minutes. During this time, distribute excess over entire area to insure even penetration. Wipe off any remaining sealer prior to drying on the surface. 7 A second coat may be needed for porous, absorbent surfaces and should be applied 30-40 minutes after initial application as directed in steps 5-6. 8 A minimum of 15 minutes after final application, wipe entire surface with a clean dry towel to remove any residue and excess sealer, if needed. 9 A full cure is achieved after 24-72 hours; foot 10 Expected coverage is 800-1,500 sq. ft. per 11 Re-application of Heavy Duty Sealer: A 1-3 year re-application is needed for exterior surfaces. Option 2: Heavy duty protection, solventbased formula: 3 Insure that surface is clean, dry and residuefree. 4 Liberally apply an even coat of StoneTech Professional Impregnator Pro Sealer using a paint pad, roller, brush or low-pressure solvent-resistant sprayer. 5 Allow sealer to penetrate the surface for 15-30 minutes; denser material may require more StoneTech ProfessioNAL Stone & TILE CARE RESOURCE GUIDE - 2005/2006 Edition www.stonetechpro.com 1-888-STONEHELP (1-888-786-6343) MARBLE GRANITE LIMESTONE TRAVERTINE SLATE 07

MARBLE GRANITE LIMESTONE TRAVERTINE SLATE time for sealer to penetrate. During this time, distribute excess over entire area to insure even penetration. Wipe off any remaining sealer prior to drying on the surface. 6 A second coat may be needed for porous, absorbent surfaces and should be applied one hour after initial application as directed in steps 4-5. 7 If sealer was not completely wiped off and a residue appears, wipe entire surface with a towel dampened with sealer. Use a white, non-abrasive nylon brush or pad to loosen residue and follow with a clean, white absorbent towel to remove. 8 A full cure is achieved after 24-72 hours; foot 9 Expected coverage is 800-1,500 sq. ft. per 10 Re-application of Impregnator Pro Sealer: A 1-3 year re-application is needed for exterior surfaces. a well-ventilated area with an approved respirator device. Do not use a high-pressure sprayer. For a natural looking protector on exterior surfaces (heavy duty protection, water repellency only): StoneTech Professional Heavy Duty Exterior Sealer is a water repellent specially designed for exterior projects such as facades, cladding, pool decks, parking areas and driveways. It is very resistant to chemicals (i.e., chlorine) and to the effects of weather (i.e., ultraviolet light/sunlight, driving water/rain). 3 Insure that the surface is clean, dry and residue-free. 4 Liberally apply an even coat of Heavy Duty Exterior Sealer with a paint pad, brush, paint roller or low-pressure solvent-resistant sprayer. 5 Allow sealer to penetrate, about 5-15 minutes. 6 Wipe off any remaining sealer prior to drying on surface. 7 Do not walk on surface for at least 4-6 hours. Full cure is achieved in 24-72 hours. 8 Expected coverage is 800-1,500 sq. ft. per 9 Re-application of Heavy Duty Exterior Sealer: A 5-10 year re-application is needed for exterior surfaces. For a color enhancing, impregnating (non-topical) protector on interior and exterior surfaces (heavy duty protection, water and oil repellency): 3 Insure that surface is clean, dry and residuefree. Surface temperature should be between 50 F and 80 F. 4 Liberally apply an even coat of StoneTech Professional Enhancer Pro using a paint pad, roller, brush or low-pressure solvent-resistant sprayer. 5 Allow to penetrate the surface for 15-20 minutes; denser material may require maximum time for Enhancer Pro to penetrate. During this time, distribute excess over entire area to insure even penetration. Completely wipe surface dry with a clean dry terrycloth towel. DO NOT ALLOW ENHANCER PRO TO DRY COMPLETELY ON SURFACE! Failure to remove enhancer from the surface may result in a film or residue that may need to be mechanically removed. 6 A second coat is recommended for porous, absorbent surfaces or if a darker appearance is required and should be applied one hour after initial application as directed in steps 4-5. 7 A full cure is achieved after 24-72 hours; foot 8 Expected coverage is 800-1,200 sq. ft. per 9 Re-application of Enhancer Pro : interior or exterior surfaces. a well-ventilated area with an approved respirator device. Do not use a high-pressure sprayer. For color enhancement of edges on resin-treated granite: 1 Polish edge as customary with mechanical processes. 2 Insure that surface is clean, dry and residuefree. Surface temperature should be between 50 F and 80 F. 3 Liberally apply an even coat of Enhancer Pro using a solvent-resistant brush. 4 Allow to penetrate the surface for 10-30 minutes; denser material may require maximum time for Enhancer Pro to penetrate. During this time, distribute excess over entire area to insure even penetration. Completely wipe surface dry. WITH A CLEAN DRY TERRYCLOTH TOWEL. DO NOT ALLOW ENHANCER PRO TO DRY COMPLETELY ON SURFACE! Failure to remove enhancer from the surface may result in a film or residue that may need to be mechanically removed. 5 A second coat is recommended for porous, absorbent surfaces or if a darker appearance is required and should be applied one hour after initial application as directed in steps 3-4. a well-ventilated area with an approved respirator device. Do not use a high-pressure sprayer. MAINTENANCE CLEANING Highly alkaline, acidic, ammoniated, abrasive cleaners and/or bleach may break down the sealer, adversely affecting repellency and may not be good for the stone. Use a neutral cleaner specially formulated for natural stone. For routine cleaning with protection: Revitalizer Cleaner & Protector concentrate mixed with warm or hot water as suggested below: Light Duty Usage 1 part Revitalizer Cleaner & Protector to 4 parts water. Medium Duty Usage/Spray Refill 1 part Revitalizer Cleaner & Protector to 1 part water. (One gallon of concentrate makes up to five gallons of ready-to-use solution.) 3 Apply the Revitalizer Cleaner & Protector solution using a low-pressure chemicalresistant sprayer, mop, sponge or automatic scrubbing machine. 4 No rinsing needed. 5 Or use Revitalizer Cleaner & Protector in a ready-to-use spray bottle or wipes. For routine maintenance cleaning: Stone & Tile Cleaner concentrate mixed with warm or hot water as suggested below: 2 ounces Stone & Tile Cleaner in 1 gallon of water. (Do not mix stronger than 2 ounces to a gallon as a maintenance cleaner. One gallon of concentrate makes 65 gallons of cleaning solution.) 3 Apply the solution using a sponge, mop or automatic scrubbing machine, then wipe or rinse off. 4 Or use Stone & Tile Cleaner in a ready-to-use spray bottle or wipes. MAINTENANCE POLISHING For a brilliant shine on countertops, vanities and vertical surfaces: 1 On a cleaned surface, spray a light coat of StoneTech Professional Polish over the entire surface. Do not spray in eyes. 2 Spread the polish evenly with a clean, white terry cloth towel. 3 Buff off polish. Keep turning the towel to insure that a clean section is being used for maximum efficiency. 4 Continue buffing until there is no visible polish left and high shine appears. 5 Reapplication as desired. Note: Polish will work best on stone previously sealed with StoneTech Professional sealers. 08

More Absorptive Polished Granite Oriented & Veined Granite READ ALL INSTRUCTIONS AND PRODUCT LABELS COMPLETELY BEFORE USING Pretest in an inconspicuous area prior to application to determine if the desired results will be achieved and that the stone is not adversely affected. NEW INSTALLATIONS Follow the recommended installation methods and procedures of the Marble Institute of America and the Tile Contractors Association. PRE-GROUTING For making grout clean up easier on porous stone: 2 Insure that surface temperature of the stone is between 50-80ºF. 3 Apply a single coat of StoneTech Professional Grout Release using a paint pad, low-pressure chemical-resistant sprayer, roller or brush. 4 Allow the Grout Release to completely penetrate the stone for 5-15 minutes. 5 Wipe up all remaining sealer from the surface of the stone. Do not allow pooling or sealer to dry on the surface. Do not over apply. 6 Allow for a minimum of 4 hours cure time prior to grouting. 7 After grouting, remove excess grout. Do not allow grout to completely dry prior to removal. 8 Expected coverage for Grout Release is 600-800 sq. ft. per RESTORATIVE CLEANING Depending on the type of soil, stain or other foreign matter present, select one or more of the following options: For stripping off any existing topical acrylic, urethane, epoxy, heavy wax coatings and epoxy grout haze: 3 For heavy, hard to remove coatings, use StoneTech Professional Coating Stripper as is. For softer coatings, dilute Coating Stripper with clean water up to a 1 to 1 solution. 4 Apply an even coat using a chemical-resistant paintbrush, roller or deck brush. 5 Allow Stripper to dwell for 20 minutes to 2 hours or as long as needed to soften coating. Coating Stripper will remain active for up to 24 hours. floor machine at 130-140 lbs., 175 rpm, fitted with a scrub brush attachment. For cleaning of grease, oil, dirt, dry soil and soap scum: 3 Strip off all topical finishes such as waxes and coatings. 4 Prepare a solution of StoneTech Professional KlenzAll mixed with warm or hot water as suggested below: Medium Duty Usage Mix 1 part KlenzAll to 4 parts of water. Heavy Duty Usage Mix 1 part KlenzAll to 2 parts of water. 5 Apply KlenzAll using a low-pressure chemical-resistant sprayer, sponge or mop. floor machine at 130 lbs.-140 lbs., 175 rpm, fitted with a scrub brush attachment. 8 To remove deep or stubborn oil stains not completely removed by KlenzAll, let the surface dry and use StoneTech Professional Oil Stain Remover. a Apply a ¼ inch thick coat of Oil Stain Remover to the oil stained area. Insure that Oil Stain Remover covers an area 1 to 2 beyond the stained area for the purpose of containment. b Allow 2-3 days for the Oil Stain Remover to dry to a powder. c Sweep and wipe up dried powder and evaluate the stained area for removal. d Repeat process if needed. e Remove any remaining Oil Stain Remover using mineral spirits. For removal of efflorescence, grout haze, salts, mineral deposits and all other calcium-based stains (acidic cleaning): Restore may damage stainless steel and other surfaces. 3 Strip off all wax, acrylic, urethane and all topical finishes. 4 Prepare a solution of Restore mixed with warm or hot water as suggested below: Medium Duty Usage Mix 1 part of Restore to 4 parts of water. Heavy Duty Usage Mix 1 part of Restore to 1 part of water. 5 Liberally apply using a low-pressure chemicalresistant sprayer, sponge or mop. floor machine at 130 lbs.-140 lbs., 175 rpm, fitted with a scrub brush attachment. solution. A hard surface extraction wand and portable or truck mounted extraction machine may be used. Repeat the rinsing and wet vacuum process to insure that all dirt, soil and cleaner residue have been removed. Thoroughly rinse all metal surfaces. SEALING & PROTECTING Care Instructions Natural stone surfaces must be sealed to prevent or minimize staining. Leaving natural stone untreated may greatly hinder the complete removal of stains in the future. The following suggestions are for impregnating the stone and will allow the stone to breathe. Allow new installations to cure for 72 hours prior to applying sealer. For a natural looking protector on interior and exterior surfaces (maximum protection, water and oil repellency): 3 Insure that surface is clean and residue-free. 4 StoneTech Professional BulletProof Sealer may be applied to damp surfaces one hour after standing water has been removed. 5 Liberally apply an even coat of sealer using a paint pad, low-pressure chemical-resistant sprayer, roller or brush. 6 Allow sealer to penetrate the surface for 15-30 minutes. During this time, distribute excess over entire area to insure even penetration. Wipe off any remaining sealer prior to drying on the surface. 7 A second coat may be needed for porous, absorbent surfaces and should be applied 30-40 minutes after initial application as directed in steps 5-6. 8 A minimum of 15 minutes after final application, wipe entire surface with a towel dampened with sealer to remove any residue and excess sealer, if needed. 9 A full cure is achieved after 24-72 hours; foot 10 Expected coverage is 400-600 sq. ft. per 11 Re-application of BulletProof Sealer: MARBLE GRANITE LIMESTONE TRAVERTINE SLATE StoneTech ProfessioNAL Stone & TILE CARE RESOURCE GUIDE - 2005/2006 Edition www.stonetechpro.com 1-888-STONEHELP (1-888-786-6343) 09

MARBLE GRANITE LIMESTONE TRAVERTINE SLATE A 1-3 year re-application is needed for exterior surfaces. For a natural looking protector on exterior surfaces (heavy duty protection, water repellency only): StoneTech Professional Heavy Duty Exterior Sealer is a water repellent specially designed for exterior projects such as facades, cladding, pool decks, parking areas and driveways. It is very resistant to chemicals (i.e., chlorine) and to the effects of weather (i.e., ultraviolet light/sunlight, driving water/rain). 3 Insure that the surface is clean, dry and residue-free. 4 Liberally apply an even coat of Heavy Duty Exterior Sealer with a paint pad, brush, paint roller or low-pressure solvent-resistant sprayer. 5 Allow sealer to penetrate the surface for 5-15 minutes; denser material may require more time for sealer to penetrate. During this time, distribute excess over entire area to insure even penetration. Wipe off any remaining sealer prior to drying on the surface. 6 A second coat may be needed for porous, absorbent surfaces and should be applied one hour after initial application as directed in steps 4-5. 7 If sealer was not completely wiped off and a residue appears, wipe entire surface with a towel dampened with sealer. Use a white, non-abrasive nylon brush or pad to loosen residue and follow with a clean, white absorbent towel to remove. 8 Do not walk on surface for at least 4-6 hours. Full cure is achieved in 24-72 hours. 9 Expected coverage is 400-600 sq. ft. per 10 Re-application of Heavy Duty Exterior Sealer: A 5-10 year re-application is recommended for exterior surfaces. For a color enhancing, impregnating (non-topical) protector on interior and exterior surfaces (heavy duty protection, water and oil repellency): 3 Insure that surface is clean, dry and residuefree. Surface temperature should be between 50 F and 80 F. 4 Liberally apply an even coat of StoneTech Professional Enhancer Pro using a paint pad, roller, brush or low-pressure solvent-resistant sprayer. 5 Allow to penetrate the surface for 15-20 minutes; denser material may require more time for Enhancer Pro to penetrate. During this time, distribute excess over entire area to insure even penetration. Completely wipe surface dry. DO NOT ALLOW ENHANCER PRO TO DRY COMPLETELY ON SURFACE! Failure to remove enhancer from the surface may result in a film or residue that may need to be mechanically removed. 6 A second coat may be needed for porous, absorbent surfaces or if a darker appearance is required and should be applied one hour after initial application as directed in steps 4-5. 7 A full cure is achieved after 24-72 hours; foot 8 Expected coverage is 400-600 sq. ft. per 9 Re-application of Enhancer Pro : interior or exterior surfaces. a well-ventilated area with an approved respirator device. Do not use a high-pressure sprayer. For color enhancement of edges on resin-treated granite: 1 Polish edge as customary with mechanical processes. 2 Insure that surface is clean, dry and residuefree. Surface temperature should be between 50 F and 80 F. 3 Liberally apply an even coat of Enhancer Pro using a solvent-resistant brush. 4 Allow to penetrate the surface for 10-30 minutes; denser material may require maximum time for Enhancer Pro to penetrate. During this time, distribute excess over entire area to insure even penetration. Completely wipe surface with a clean dry terrycloth towel. DO NOT ALLOW ENHANCER PRO TO DRY COMPLETELY ON SURFACE! Failure to remove enhancer from the surface may result in a film or residue that may need to be mechanically removed. 5 A second coat is recommended for porous, absorbent surfaces or if a darker appearance is required and should be applied one hour after initial application as directed in steps 3-4. a well-ventilated area with an approved respirator device. Do not use a high-pressure sprayer. MAINTENANCE CLEANING Highly alkaline, acidic, ammoniated, abrasive cleaners and/or bleach may break down the sealer, adversely affecting repellency and may not be good for the stone. Use a neutral cleaner specially formulated for natural stone. For routine cleaning with protection: Revitalizer Cleaner & Protector concentrate mixed with warm or hot water as suggested below: Light Duty Usage 1 part Revitalizer Cleaner & Protector to 4 parts water. Medium Duty Usage/Spray Refill 1 part Revitalizer Cleaner & Protector to 1 part water. (One gallon of concentrate makes up to five gallons of ready-to-use solution.) 3 Apply the Revitalizer Cleaner & Protector solution using a low-pressure chemical- resistant sprayer, mop, sponge or automatic scrubbing machine. 4 No rinsing needed. 5 Or use Revitalizer Cleaner & Protector in a ready-to-use spray bottle or wipes. For routine maintenance cleaning: All Purpose Stone and Tile Cleaner concentrate mixed with warm or hot water as suggested below: 2 ounces Stone & Tile Cleaner in 1 gallon of water. (Do not mix stronger than 2 ounces to a gallon as a maintenance cleaner. One gallon of concentrate makes 65 gallons of cleaning solution.) 3 Apply the solution using a sponge, mop or automatic scrubbing machine, then wipe or rinse off. 4 Or use Stone & Tile Cleaner in a ready-to-use spray bottle or wipes. MAINTENANCE POLISHING For a brilliant shine on countertops, vanities and vertical surfaces: 1 On a cleaned surface, spray a light coat of StoneTech Professional Polish over the entire surface. Do not spray in eyes. 2 Spread the polish evenly with a clean, white terry cloth towel. 3 Buff off polish. Keep turning the towel to insure that a clean section is being used for maximum efficiency. 4 Continue buffing until there is no visible polish left and high shine appears. 5 Reapplication as desired. Note: Polish will work best on stone previously sealed with StoneTech Professional sealers. 10

Unpolished, Honed & Textured Granite Homogenous, Veined & Oriented Granite READ ALL INSTRUCTIONS AND PRODUCT LABELS COMPLETELY BEFORE USING Pretest in an inconspicuous area prior to application to determine if the desired results will be achieved and that the stone is not adversely affected. NEW INSTALLATIONS Allow the recommended installation methods and procedures of the Marble Institute of America and the Tile Contractors Association. PRE-GROUTING For making grout clean up easier on porous stone: 2 Insure that surface temperature of the stone is between 50-80ºF. 3 Apply a single coat of StoneTech Professional Grout Release using a paint pad, low-pressure chemical-resistant sprayer, roller or brush. 4 Allow the Grout Release to completely penetrate the stone for 5-15 minutes. 5 Wipe up all remaining sealer from the surface of the stone. Do not allow pooling or sealer to dry on the surface. Do not over apply. 6 Allow for a minimum of 4 hours cure time prior to grouting. 7 After grouting, remove excess grout. Do not allow grout to completely dry prior to removal. 8 Expected coverage for Grout Release is 600-800 sq. ft. per RESTORATIVE CLEANING Depending on the type of soil, stain or other foreign matter present, select one or more of the following options: For stripping off any existing topical acrylic, urethane, epoxy, heavy wax coatings and epoxy grout haze: 3 For heavy, hard to remove coatings, use StoneTech Professional Coating Stripper as is. For softer coatings, dilute Coating Stripper with clean water up to a 1 to 1 solution. 4 Apply an even coat using a chemical-resistant paintbrush, roller or deck brush. 5 Allow Stripper to dwell for 20 minutes to 2 hours or as long as needed to soften coating. Coating Stripper will remain active for up to 24 hours. floor machine at 130-140 lbs., 175 rpm, fitted with a scrub brush attachment. For cleaning of grease, oil, dirt, dry soil and soap scum: 3 Strip off all topical finishes such as waxes and coatings. 4 Prepare a solution of StoneTech Professional KlenzAll mixed with warm or hot water as suggested below: Medium Duty Usage Mix 1 part KlenzAll to 4 parts of water. Heavy Duty Usage Mix 1 part KlenzAll to 2 parts of water. 5 Apply KlenzAll using a low-pressure chemical-resistant sprayer, sponge or mop. floor machine at 130 lbs.-140 lbs., 175 rpm, fitted with a scrub brush attachment. 8 To remove deep or stubborn oil stains not completely removed by KlenzAll, let the surface dry and use StoneTech Professional Oil Stain Remover. a Apply a ¼ inch thick coat of Oil Stain Remover to the oil stained area. Insure that Oil Stain Remover covers an area 1 to 2 beyond the stained area for the purpose of containment. b Allow 2-3 days for the Oil Stain Remover to dry to a powder. c Sweep and wipe up dried powder and evaluate the stained area for removal. d Repeat process if needed. e Remove any remaining Oil Stain Remover using mineral spirits. For removal of efflorescence, grout haze, salts, mineral deposits and all other calcium-based stains (acidic cleaning): Restore may damage stainless steel and other surfaces. 3 Strip off all wax, acrylic, urethane and all topical finishes. 4 Prepare a solution of Restore mixed with warm or hot water as suggested below: Medium Duty Usage Mix 1 part of Restore to 4 parts of water. Heavy Duty Usage Mix 1 part of Restore to 1 part of water. 5 Liberally apply using a low-pressure chemicalresistant sprayer, sponge or mop. floor machine at 130 lbs.-140 lbs., 175 rpm, fitted with a scrub brush attachment. solution. A hard surface extraction wand and portable or truck mounted extraction machine may be used. Repeat the rinsing and wet vacuum process to insure that all dirt, soil and cleaner residue have been removed. Thoroughly rinse all metal surfaces. SEALING & PROTECTING Care Instructions Natural stone surfaces must be sealed to prevent or minimize staining. Leaving natural stone untreated may greatly hinder the complete removal of stains in the future. The following suggestions are for impregnating the stone and will allow the stone to breathe. Allow new installations to cure for 72 hours prior to applying sealer. For a natural looking protector on interior and exterior surfaces (heavy duty or maximum protection, water and oil repellency): Option 1: Maximum protection, water-based formula: 3 Insure that surface is clean and residue-free. 4 StoneTech Professional BulletProof Sealer may be applied to damp surfaces one hour after standing water has been removed. 5 Liberally apply an even coat of sealer using a paint pad, low-pressure chemical-resistant sprayer, roller or brush. 6 Allow sealer to penetrate the surface for 15-30 minutes. During this time, distribute excess over entire area to insure even penetration. Wipe off any remaining sealer prior to drying on the surface. 7 A second coat may be needed for porous, absorbent surfaces and should be applied 30-40 minutes after initial application as directed in steps 5-6. 8 A minimum of 15 minutes after final application, wipe entire surface with a towel dampened with sealer to remove any residue and excess sealer, if needed. 9 A full cure is achieved after 24-72 hours; foot 10 Expected coverage is 400-600 sq. ft. per MARBLE GRANITE LIMESTONE TRAVERTINE SLATE StoneTech ProfessioNAL Stone & TILE CARE RESOURCE GUIDE - 2005/2006 Edition www.stonetechpro.com 1-888-STONEHELP (1-888-786-6343) 11

MARBLE GRANITE LIMESTONE TRAVERTINE SLATE 11 Re-application of BulletProof Sealer: A 1-3 year re-application is needed for exterior surfaces. Option 2: Heavy duty protection for less absorptive unpolished, honed and textured granite, water-based formula: 3 Insure that surface is clean and residue-free. 4 StoneTech Professional Heavy Duty Sealer may be applied to damp surfaces one hour after standing water has been removed. 5 Liberally apply an even coat of sealer using a paint pad, low-pressure chemical-resistant sprayer, roller or brush. 6 Allow sealer to penetrate the surface for 30-40 minutes. During this time, distribute excess over entire area to insure even penetration. Wipe off any remaining sealer prior to drying on the surface. 7 A second coat is recommended for porous, absorbent surfaces and should be applied 30-40 minutes after initial application as directed in steps 5-6. 8 A minimum of 15 minutes after final application, wipe entire surface with a clean dry towel to remove any residue and excess sealer, if needed. 9 A full cure is achieved after 24-72 hours; foot 10 Expected coverage is 600-800 sq. ft. per 11 Re-application of Heavy Duty Sealer: A 1-3 year re-application is needed for exterior surfaces. For a natural looking protector on exterior surfaces (heavy duty protection, water repellency only): StoneTech Professional Heavy Duty Exterior Sealer is a water repellent specially designed for exterior projects such as facades, cladding, pool decks, parking areas and driveways. It is very resistant to chemicals (i.e., chlorine) and to the effects of weather (i.e., ultraviolet light/sunlight, driving water/rain). 3 Insure that the surface is clean, dry and residue-free. 4 Liberally apply an even coat of Heavy Duty Exterior Sealer with a paint pad, brush, paint roller or low-pressure solvent-resistant sprayer. 5 Allow sealer to penetrate the surface for 5-15 minutes; denser material may require more time for sealer to penetrate. During this time, distribute excess over entire area to insure even penetration. Wipe off any remaining sealer prior to drying on the surface. 6 A second coat may be needed for porous, absorbent surfaces and should be applied one hour after initial application as directed in steps 4-5. 7 If sealer was not completely wiped off and a residue appears, wipe entire surface with a towel dampened with sealer. Use a white, non-abrasive nylon brush or pad to loosen residue and follow with a clean, white absorbent towel to remove. 8 Do not walk on surface for at least 4-6 hours. Full cure is achieved in 24-72 hours. 9 Expected coverage is 400-600 sq. ft. per 10 Re-application of Heavy Duty Exterior Sealer: A 5-10 year re-application is recommended for exterior surfaces. For a color enhancing, impregnating (non-topical) protector on interior and exterior surfaces (heavy duty protection, water and oil repellency): 3 Insure that surface is clean, dry and residuefree. Surface temperature should be between 50 F and 80 F. 4 Liberally apply an even coat of StoneTech Professional Enhancer Pro using a paint pad, roller, brush or low-pressure solvent-resistant sprayer. 5 Allow to penetrate the surface for 15-20 minutes; denser material may require more time for Enhancer Pro to penetrate. During this time, distribute excess over entire area to insure even penetration. Completely wipe surface with a clean dry terrycloth towel. DO NOT ALLOW ENHANCER PRO TO DRY COMPLETELY ON SURFACE! Failure to remove enhancer from the surface may result in a film or residue that may need to be mechanically removed. 6 A second coat may be needed for porous, absorbent surfaces or if a darker appearance is required and should be applied one hour after initial application as directed in steps 4-5. 7 A full cure is achieved after 24-72 hours; foot 8 Expected coverage is 600-800 sq. ft. per 9 Re-application of Enhancer Pro : interior or exterior surfaces. a well-ventilated area with an approved respirator device. Do not use a high-pressure sprayer. MAINTENANCE CLEANING Highly alkaline, acidic, ammoniated, abrasive cleaners and/or bleach may break down the sealer, adversely affecting repellency and may not be good for the stone. Use a neutral cleaner specially formulated for natural stone. For routine cleaning with protection: Revitalizer Cleaner & Protector concentrate mixed with warm or hot water as suggested below: Light Duty Usage 1 part Revitalizer Cleaner & Protector to 4 parts water. Medium Duty Usage/Spray Refill 1 part Revitalizer Cleaner & Protector to 1 part water. (One gallon of concentrate makes up to five gallons of ready-to-use solution.) 3 Apply the Revitalizer Cleaner & Protector solution using a low-pressure chemicalresistant sprayer, mop, sponge or automatic scrubbing machine. 4 No rinsing needed. 5 Or use Revitalizer Cleaner & Protector in a ready-to-use spray bottle or wipes. For routine maintenance cleaning: Stone & Tile Cleaner concentrate mixed with warm or hot water as suggested below: 2 ounces Stone & Tile Cleaner in 1 gallon of water. (Do not mix stronger than 2 ounces to a gallon as a maintenance cleaner. One gallon of concentrate makes 65 gallons of cleaning solution.) 3 Apply the solution using a sponge, mop or automatic scrubbing machine, then wipe or rinse off. 4 Or use Stone & Tile Cleaner in a ready-to-use spray bottle or wipes. 12

Polished Limestone READ ALL INSTRUCTIONS AND PRODUCT LABELS COMPLETELY BEFORE USING Pretest in an inconspicuous area prior to application to determine if the desired results will be achieved and that the stone is not adversely affected. NEW INSTALLATIONS Follow the recommended installation methods and procedures of the Marble Institute of America and the Tile Contractors Association. PRE-GROUTING For making grout clean up easier on porous stone: 2 Insure that surface temperature of the stone is between 50-80ºF. 3 Apply a single coat of StoneTech Professional Grout Release using a paint pad, low-pressure chemical-resistant sprayer, roller or brush. 4 Allow the Grout Release to completely penetrate the stone for 5-15 minutes. 5 Wipe up all remaining sealer from the surface of the stone. Do not allow pooling or sealer to dry on the surface. Do not over apply. 6 Allow for a minimum of 4 hours cure time prior to grouting. 7 After grouting, remove excess grout. Do not allow grout to completely dry prior to removal. 8 Expected coverage for Grout Release is 600-800 sq. ft. per RESTORATIVE CLEANING Depending on the type of soil, stain or other foreign matter present, select one or more of the following options: For stripping off any existing topical acrylic, urethane, epoxy, heavy wax coatings and epoxy grout haze: 3 For heavy, hard to remove coatings, use StoneTech Professional Coating Stripper as is. For softer coatings, dilute Coating Stripper with clean water up to a 1 to 1 solution. 4 Apply an even coat using a chemical-resistant paintbrush, roller or deck brush. 5 Allow Stripper to dwell for 20 minutes to 2 hours or as long as needed to soften coating. Coating Stripper will remain active for up to 24 hours. floor machine at 130-140 lbs., 175 rpm, fitted with a scrub brush attachment. For cleaning of grease, oil, dirt, dry soil and soap scum: 3 Strip off all topical finishes such as waxes and coatings. 4 Prepare a solution of StoneTech Professional KlenzAll mixed with warm or hot water as suggested below: Medium Duty Usage Mix 1 part of KlenzAll to 4 parts of water. Heavy Duty Usage Mix 1 part KlenzAll to 2 parts of water. 5 Apply KlenzAll using a low-pressure chemical-resistant sprayer, sponge or mop. floor machine at 130 lbs.-140 lbs., 175 rpm, fitted with a scrub brush attachment. 8 To remove deep or stubborn oil stains not completely removed by KlenzAll, let the surface dry and use StoneTech Professional Oil Stain Remover. a Apply a ¼ inch thick coat of Oil Stain Remover to the oil stained area. Insure that Oil Stain Remover covers an area 1 to 2 beyond the stained area for the purpose of containment. b Allow 2-3 days for the Oil Stain Remover to dry to a powder. c Sweep and wipe up dried powder and evaluate the stained area for removal. d Repeat process if needed. e Remove any remaining Oil Stain Remover using mineral spirits. MECHANICAL REFINISHING OF POLISHED LIMESTONE For scratch, etch and wear pattern removal and to restore the surface to an even finish. Depending on the severity of the damage to the stone and/or the desired surface appearance, choose one or more of the grit levels of the StoneTech Professional Honing Powders 180/280/400/600/800, StoneTech Professional Polishing Powder and/or StoneTech Professional Shining Powder as appropriate. For refinishing to a honed finish: 3 Strip off all topical finishes such as waxes and coatings. 4 Liberally apply Honing Powder to the stone surface. 5 Add water to form a milk-like consistency. 6 Refinish using a hand orbital sander or weighted floor machine at 130 lbs.-140 lbs., 175 rpm, fitted with a natural hair pad. 7 Keep compound wet with plenty of water while refinishing. Add Honing Powder as needed. 8 Refinish area until the desired level of hone has been achieved. 9 Rinse well and use a wet vacuum to remove all excess compound. 10 Clean equipment with water. For refinishing to a polish: Use successively higher grits of Honing Powder to close the face of the stone. Follow with Polishing Powder as applicable. 3 Strip off all topical finishes such as waxes and coatings. 4 Liberally apply Polishing Powder to the stone surface. 5 Add water to form a milk-like consistency. 6 Refinish using a hand orbital sander or weighted floor machine at 130 lbs.-140 lbs., 175 rpm, fitted with a natural hair pad. 7 Keep compound wet with plenty of water while refinishing. Add Polishing Powder as needed. 8 Refinish area until the desired level of polish has been achieved. 9 Rinse well and use a wet vacuum to remove all excess compound. 10 Clean equipment with water. For a highly polished finish: Use Shining Powder as applicable. See Maintenance Polishing. SEALING & PROTECTING Care Instructions Natural stone surfaces must be sealed to prevent or minimize staining. Leaving natural stone untreated may greatly hinder the complete removal of stains in the future. The following suggestions are for impregnating the stone and will allow the stone to breathe. Allow new installations to cure for 72 hours prior to applying sealer. For a natural looking protector on interior and exterior surfaces (heavy duty protection, water and oil repellency): MARBLE GRANITE LIMESTONE TRAVERTINE SLATE StoneTech ProfessioNAL Stone & TILE CARE RESOURCE GUIDE - 2005/2006 Edition www.stonetechpro.com 1-888-STONEHELP (1-888-786-6343) 13

MARBLE GRANITE LIMESTONE TRAVERTINE SLATE Option 1: Heavy duty protection, water-based formula: 3 Insure that surface is clean and residue-free. 4 StoneTech Professional Heavy Duty Sealer may be applied to damp surfaces one hour after standing water has been removed. 5 Liberally apply an even coat of sealer using a paint pad, low-pressure chemical-resistant sprayer, roller or brush. 6 Allow sealer to penetrate the surface for 15-30 minutes. During this time, distribute excess over entire area to insure even penetration. Wipe off any remaining sealer prior to drying on the surface. 7 A second coat may be needed for porous, absorbent surfaces and should be applied 30-40 minutes after initial application as directed in steps 5-6. 8 A minimum of 15 minutes after final application, wipe entire surface with a clean dry towel to remove any residue and excess sealer, if needed. 9 A full cure is achieved after 24-72 hours; foot 10 Expected coverage is 600-800 sq. ft. per 11 Re-application of Heavy Duty Sealer: A 1-3 year re-application is needed for exterior surfaces. Option 2: Heavy duty protection, solventbased formula: 3 Insure that surface is clean, dry and residuefree. 4 Liberally apply an even coat of StoneTech Professional Impregnator Pro Sealer using a paint pad, roller, brush or low-pressure solvent-resistant sprayer. 5 Allow sealer to penetrate the surface for 15-30 minutes; denser material may require more time for sealer to penetrate. During this time, distribute excess over entire area to insure even penetration. Wipe off any remaining sealer prior to drying on the surface. 6 A second coat may be needed for porous, absorbent surfaces and should be applied one hour after initial application as directed in steps 4-5. 7 If sealer was not completely wiped off and a residue appears, wipe entire surface with a towel dampened with sealer. Use a white, non-abrasive nylon brush or pad to loosen residue and follow with a clean, white absorbent towel to remove. 8 A full cure is achieved after 24-72 hours; foot 9 Expected coverage is 600-800 sq. ft. per 10 Re-application of Impregnator Pro Sealer: A 1-3 year re-application is needed for exterior surfaces. a well-ventilated area with an approved respirator device. Do not use a high-pressure sprayer. For a natural looking protector on exterior surfaces (heavy duty protection, water repellency only): StoneTech Professional Heavy Duty Exterior Sealer is a water repellent specially designed for exterior projects such as facades, cladding, pool decks, parking areas and driveways. It is very resistant to chemicals (i.e., chlorine) and to the effects of weather (i.e., ultraviolet light/sunlight, driving water/rain). 3 Insure that the surface is clean, dry and residue-free. 4 Liberally apply an even coat of Heavy Duty Exterior Sealer with a paint pad, brush, paint roller or low-pressure solvent-resistant sprayer. 5 Allow sealer to penetrate the surface for 5-15 minutes; denser material may require more time for sealer to penetrate. During this time, distribute excess over entire area to insure even penetration. Wipe off any remaining sealer prior to drying on the surface. 6 A second coat may be needed for porous, absorbent surfaces and should be applied one hour after initial application as directed in steps 4-5. 7 If sealer was not completely wiped off and a residue appears, wipe entire surface with a towel dampened with sealer. Use a white, non-abrasive nylon brush or pad to loosen residue and follow with a clean, white absorbent towel to remove. 8 Do not walk on surface for at least 4-6 hours. Full cure is achieved in 24-72 hours. 9 Expected coverage is 600-800 sq. ft. per 10 Re-application of Heavy Duty Exterior Sealer: A 5-10 year re-application is recommended for exterior surfaces. MAINTENANCE CLEANING Highly alkaline, acidic, ammoniated, abrasive cleaners and/or bleach may break down the sealer, adversely affecting repellency and may not be good for the stone. Use a neutral cleaner specially formulated for natural stone. For routine cleaning with protection: Revitalizer Cleaner & Protector concentrate mixed with warm or hot water as suggested below: Light Duty Usage 1 part Revitalizer Cleaner & Protector to 4 parts water. Medium Duty Usage/Spray Refill 1 part Revitalizer Cleaner & Protector to 1 part water. (One gallon of concentrate makes up to five gallons of ready-to-use solution.) 3 Apply the Revitalizer Cleaner & Protector solution using a low-pressure chemicalresistant sprayer, mop, sponge or automatic scrubbing machine. 4 No rinsing needed. 5 Or use Revitalizer Cleaner & Protector in a ready-to-use spray bottle or wipes. For routine maintenance cleaning: Stone & Tile Cleaner concentrate mixed with warm or hot water as suggested below: 2 ounces Stone & Tile Cleaner in 1 gallon of water. (Do not mix stronger than 2 ounces to a gallon as a maintenance cleaner. One gallon of concentrate makes 65 gallons of cleaning solution.) 3 Liberally apply Shining Powder powder to the surface. 4 Or use Stone & Tile Cleaner in a ready-to-use spray bottle or wipes. MAINTENANCE POLISHING To maintain the shine and beauty of polished limestone on a routine basis and to minimize the need for restorative polishing: 3 Liberally apply Shining Powder powder to the surface. 4 Add enough water to form a milk-like consistency. 5 Refinish using a hand orbital sander or weighted floor machine at 130 lbs.-140 lbs., 175 rpm, fitted with a natural hair pad. 6 Rinse well and use a wet vacuum to remove all remaining compound. 7 Expected coverage is 750-1,500 sq. ft. per 1.5 lb. canister. 8 Re-application: Semi-annually or as needed. For a brilliant shine on countertops, vanities and vertical surfaces: 1 On a cleaned surface, spray a light coat of StoneTech Professional Polish over the entire surface. Do not spray in eyes. 2 Spread the polish evenly with a clean, white terry cloth towel. 3 Buff off polish. Keep turning the towel to insure that a clean section is being used for maximum efficiency. 4 Continue buffing until there is no visible polish left and high shine appears. 5 Reapplication as desired. Note: Polish will work best on stone previously sealed with StoneTech Professional sealers. 14

Unpolished, Honed & Textured Limestone READ ALL INSTRUCTIONS AND PRODUCT LABELS COMPLETELY BEFORE USING Pretest in an inconspicuous area prior to application to determine if the desired results will be achieved and that the stone is not adversely affected. NEW INSTALLATIONS Follow the recommended installation methods and procedures of the Marble Institute of America and the Tile Contractors Association. PRE-GROUTING For making grout clean up easier on porous stone: 2 Insure that surface temperature of the stone is between 50-80ºF. 3 Apply a single coat of StoneTech Professional Grout Release using a paint pad, low-pressure chemical-resistant sprayer, roller or brush. 4 Allow the Grout Release to completely penetrate the stone for 5-15 minutes. 5 Wipe up all remaining sealer from the surface of the stone. Do not allow pooling or sealer to dry on the surface. Do not over apply. 6 Allow for a minimum of 4 hours cure time prior to grouting. 7 After grouting, remove excess grout. Do not allow grout to completely dry prior to removal. 8 Expected coverage for Grout Release is 600-800 sq. ft. per RESTORATIVE CLEANING Depending on the type of soil, stain or other foreign matter present, select one or more of the following options: For stripping off any existing topical acrylic, urethane, epoxy, heavy wax coatings and epoxy grout haze: 3 For heavy, hard to remove coatings, use StoneTech Professional Coating Stripper as is. For softer coatings, dilute Coating Stripper with clean water up to a 1 to 1 solution. 4 Apply an even coat using a chemical-resistant paintbrush, roller or deck brush. 5 Allow Stripper to dwell for 20 minutes to 2 hours or as long as needed to soften coating. Coating Stripper will remain active for up to 24 hours. floor machine at 130-140 lbs., 175 rpm, fitted with a scrub brush attachment. For cleaning of grease, oil, dirt, dry soil and soap scum: 3 Strip off all topical finishes such as waxes and coatings. 4 Prepare a solution of StoneTech Professional KlenzAll mixed with warm or hot water as suggested below: Medium Duty Usage Mix 1 part of KlenzAll to 4 parts of water. Heavy Duty Usage Mix 1 part KlenzAll to 2 parts of water. 5 Apply KlenzAll using a low-pressure chemical-resistant sprayer, sponge or mop. floor machine at 130 lbs.-140 lbs., 175 rpm, fitted with a scrub brush attachment. 8 To remove deep or stubborn oil stains not completely removed by KlenzAll, let the surface dry and use StoneTech Professional Oil Stain Remover. a Apply a ¼ inch thick coat of Oil Stain Remover to the oil stained area. Insure that Oil Stain Remover covers an area 1 to 2 beyond the stained area for the purpose of containment. b Allow 2-3 days for the Oil Stain Remover to dry to a powder. c Sweep and wipe up dried powder and evaluate the stained area for removal. d Repeat process if needed. e Remove any remaining Oil Stain Remover using mineral spirits. MECHANICAL REFINISHING OF HONED LIMESTONE For scratch, etch, wear pattern removal and to restore the surface to an even finish. Depending on the severity of the damage to the stone and/or the desired surface appearance, choose one or more of the grit levels of the StoneTech Professional Honing Powders 180/280/400/600/800. For refinishing to a honed finish: 3 Strip off all topical finishes such as waxes and coatings. 4 Liberally apply Honing Powder to the stone surface. 5 Add water to form a milk-like consistency. 6 Refinish using a hand orbital sander or weighted floor machine at 130 lbs.-140 lbs., 175 rpm, fitted with a natural hair pad. 7 Keep compound wet with plenty of water while refinishing. Add Honing Powder as needed. 8 Refinish area until the desired level of hone has been achieved. 9 Rinse well and use a wet vacuum to remove all compound. 10 Clean equipment with water. SEALING & PROTECTING Care Instructions Natural stone surfaces must be sealed to prevent or minimize staining. Leaving natural stone untreated may greatly hinder the complete removal of stains in the future. The following suggestions are for impregnating the stone and will allow the stone to breathe. Allow new installations to cure for 72 hours prior to applying sealer. For a natural looking protector on interior and exterior surfaces (heavy duty protection, water and oil repellency): Option 1: Heavy duty protection, water-based formula: 3 Insure that surface is clean and residue-free. 4 StoneTech Professional Heavy Duty Sealer may be applied to damp surfaces one hour after standing water has been removed. 5 Liberally apply an even coat of sealer using a paint pad, low-pressure chemical-resistant sprayer, roller or brush. 6 Allow sealer to penetrate the surface for 15-30 minutes. During this time, distribute excess over entire area to insure even penetration. Wipe off any remaining sealer prior to drying on the surface. 7 A second coat may be needed for porous, absorbent surfaces and should be applied 30-40 minutes after initial application as directed in steps 6-7. 8 A minimum of 15 minutes after final application, wipe entire surface with a clean dry towel to remove any residue and excess sealer, if needed. 9 A full cure is achieved after 24-72 hours; foot 10 Expected coverage is 500-700 sq. ft. per 11 Re-application of Heavy Duty Sealer: A 1-3 year re-application is needed for exterior surfaces. MARBLE GRANITE LIMESTONE TRAVERTINE SLATE StoneTech ProfessioNAL Stone & TILE CARE RESOURCE GUIDE - 2005/2006 Edition www.stonetechpro.com 1-888-STONEHELP (1-888-786-6343) 15

MARBLE GRANITE LIMESTONE TRAVERTINE SLATE Option 2: Heavy duty protection, solventbased formula: 3 Insure that surface is clean, dry and residue-free. 4 Liberally apply an even coat of StoneTech Professional Impregnator Pro Sealer using a paint pad, roller, brush or low-pressure solvent-resistant sprayer. 5 Allow sealer to penetrate the surface for 15-30 minutes; denser material may require more time for sealer to penetrate. During this time, distribute excess over entire area to insure even penetration. Wipe off any remaining sealer prior to drying on the surface. 6 A second coat may be needed for porous, absorbent surfaces and should be applied one hour after initial application as directed in steps 4-5. 7 If sealer was not completely wiped off and a residue appears, wipe entire surface with a towel dampened with sealer. Use a white, non-abrasive nylon brush or pad to loosen residue and follow with a clean, white absorbent towel to remove. 8 A full cure is achieved after 24-72 hours; foot 9 Expected coverage is 500-700 sq. ft. per 10 Re-application of Impregnator Pro Sealer: A 1-3 year re-application is needed for exterior surfaces. a well-ventilated area with an approved respirator device. Do not use a high-pressure sprayer. For a natural looking protector on exterior surfaces (heavy duty protection, water repellency only): StoneTech Professional Heavy Duty Exterior Sealer is a water repellent specially designed for exterior projects such as facades, cladding, pool decks, parking areas and driveways. It is very resistant to chemicals (i.e., chlorine) and to the effects of weather (i.e., ultraviolet light/sunlight, driving water/rain). 3 Insure that the surface is clean, dry and residue-free. 4 Liberally apply an even coat of Heavy Duty Exterior Sealer with a brush, paint roller or low-pressure solvent-resistant sprayer. 5 Allow sealer to penetrate the surface for 5-15 minutes; denser material may require more time for sealer to penetrate. During this time, distribute excess over entire area to insure even penetration. Wipe off any remaining sealer prior to drying on the surface. 6 A second coat may be needed for porous, absorbent surfaces and should be applied one hour after initial application as directed in steps 4-5. 7 If sealer was not completely wiped off and a residue appears, wipe entire surface with a towel dampened with sealer. Use a white, non-abrasive nylon brush or pad to loosen residue and follow with a clean, white absorbent towel to remove. 8 Do not walk on surface for at least 4-6 hours. Full cure is achieved in 24-72 hours. 9 Expected coverage is 500-700 sq. ft. per 10 Re-application of Heavy Duty Exterior Sealer: A 5-10 year re-application is recommended for exterior surfaces. For a color enhancing, impregnating (non-topical) protector on interior and exterior surfaces (heavy duty protection, water and oil repellency): 3 Insure that surface is clean, dry and residuefree. Surface temperature should be between 50 F and 80 F. 4 Liberally apply an even coat of StoneTech Professional Enhancer Pro using a paint pad, roller, brush or low-pressure solvent-resistant sprayer. 5 Allow to penetrate the surface for 15-20 minutes; denser material may require more time for Enhancer Pro to penetrate. During this time, distribute excess over entire area to insure even penetration. Completely wipe surface with a clean dry terrycloth towel. DO NOT ALLOW ENHANCER PRO TO DRY COMPLETELY ON SURFACE! Failure to remove enhancer from the surface may result in a film or residue that may need to be mechanically removed. 6 A second coat may be needed for porous, absorbent surfaces or if a darker appearance is required and should be applied one hour after initial application as directed in steps 4-5. 7 A full cure is achieved after 24-72 hours; foot 8 Expected coverage is 500-700 sq. ft. per 9 Re-application of Enhancer Pro : interior or exterior surfaces. a well-ventilated area with an approved respirator device. Do not use a high-pressure sprayer. For a color enhancing, impregnating (non-topical) protector on interior surfaces (economical protection, water and oil repellency): 3 Insure that surface is clean, dry and residue-free. 4 Liberally apply an even coat of StoneTech Professional Enhancer using a paint pad, low-pressure chemical-resistant sprayer, roller or brush. 5 Allow to penetrate the surface for 15-30 minutes; denser material may require maximum time for enhancer to penetrate. During this time, distribute excess over entire area to insure even penetration. Completely wipe surface dry. DO NOT ALLOW ENHANCER TO DRY COMPLETELY ON SURFACE! 6 A second coat may be needed for porous, absorbent surfaces or if a darker appearance is required and should be applied one hour after initial application as directed in steps 4-5. 7 A full cure is achieved after 24-72 hours; foot 8 Expected coverage is 500-700 sq. ft. per 9 Re-application of Enhancer: MAINTENANCE CLEANING Highly alkaline, acidic, ammoniated, abrasive cleaners and/or bleach may break down the sealer, adversely affecting repellency and may not be good for the stone. Use a neutral cleaner specially formulated for natural stone. For routine cleaning with protection: Revitalizer Cleaner & Protector concentrate mixed with warm or hot water as suggested below: Light Duty Usage 1 part Revitalizer Cleaner & Protector to 4 parts water. Medium Duty Usage/Spray Refill 1 part Revitalizer Cleaner & Protector to 1 part water. (One gallon of concentrate makes up to five gallons of ready-to-use solution.) 3 Apply the Revitalizer Cleaner & Protector solution using a low-pressure chemicalresistant sprayer, mop, sponge or automatic scrubbing machine. 4 No rinsing needed. 5 Or use Revitalizer Cleaner & Protector in a ready-to-use spray bottle or wipes. For routine maintenance cleaning: All Purpose Stone and Tile Cleaner concentrate mixed with warm or hot water as suggested below: 2 ounces Stone & Tile Cleaner in 1 gallon of water. (Do not mix stronger than 2 ounces to a gallon as a maintenance cleaner. One gallon of concentrate makes 65 gallons of cleaning solution.) 3 Apply the solution using a sponge, mop or automatic scrubbing machine, then wipe or rinse off. 4 Or use Stone & Tile Cleaner in a ready-to-use spray bottle or wipes. 16

Polished Travertine READ ALL INSTRUCTIONS AND PRODUCT LABELS COMPLETELY BEFORE USING Pretest in an inconspicuous area prior to application to determine if the desired results will be achieved and that the stone is not adversely affected. NEW INSTALLATIONS Follow the recommended installation methods and procedures of the Marble Institute of America and the Tile Contractors Association. PRE-GROUTING For making grout clean up easier on porous stone: 2 Insure that surface temperature of the stone is between 50-80ºF. 3 Apply a single coat of StoneTech Professional Grout Release using a paint pad, low-pressure chemical-resistant sprayer, roller or brush. 4 Allow the Grout Release to completely penetrate the stone for 5-15 minutes. 5 Wipe up all remaining sealer from the surface of the stone. Do not allow pooling or sealer to dry on the surface. Do not over apply. 6 Allow for a minimum of 4 hours cure time prior to grouting. 7 After grouting, remove excess grout. Do not allow grout to completely dry prior to removal. 8 Expected coverage for Grout Release is 600-800 sq. ft. per RESTORATIVE CLEANING Depending on the type of soil, stain or other foreign matter present, select one or more of the following options: For stripping off any existing topical acrylic, urethane, epoxy, heavy wax coatings and epoxy grout haze: 3 For heavy, hard to remove coatings, use StoneTech Professional Coating Stripper as is. For softer coatings, dilute Coating Stripper with clean water up to a 1 to 1 solution. 4 Apply an even coat using a chemical-resistant paintbrush, roller or deck brush. 5 Allow Stripper to dwell for 20 minutes to 2 hours or as long as needed to soften coating. Coating Stripper will remain active for up to 24 hours. floor machine at 130-140 lbs., 175 rpm, fitted with a scrub brush attachment. For cleaning of grease, oil, dirt, dry soil and soap scum: 3 Strip off all topical finishes such as waxes and coatings. 4 Prepare a solution of StoneTech Professional KlenzAll mixed with warm or hot water as suggested below: Medium Duty Usage Mix 1 part of KlenzAll to 4 parts of water. Heavy Duty Usage Mix 1 part KlenzAll to 2 parts of water. 5 Apply KlenzAll using a low-pressure chemical-resistant sprayer, sponge or mop. floor machine at 130 lbs.-140 lbs., 175 rpm, fitted with a scrub brush attachment. 8 To remove deep or stubborn oil stains not completely removed by KlenzAll, let the surface dry and use StoneTech Professional Oil Stain Remover. a Apply a ¼ inch thick coat of Oil Stain Remover to the oil stained area. Insure that Oil Stain Remover covers an area 1 to 2 beyond the stained area for the purpose of containment. b Allow 2-3 days for the Oil Stain Remover to dry to a powder. c Sweep and wipe up dried powder and evaluate the stained area for removal. d Repeat process if needed. e Remove any remaining Oil Stain Remover using mineral spirits. MECHANICAL REFINISHING OF POLISHED TRAVERTINE For scratch, etch and wear pattern removal and to restore the surface to an even finish. Depending on the severity of the damage to the stone and/or the desired surface appearance, choose one or more of the grit levels of the StoneTech Professional Honing Powder 180/280/400/600/800, StoneTech Professional Polishing Powder and/or StoneTech Professional Shining Powder as appropriate. For refinishing to a honed finish: 3 Strip off all topical finishes such as waxes and coatings. 4 Liberally apply Honing Powder to the stone surface. 5 Add water to form a milk-like consistency. 6 Refinish using a hand orbital sander or weighted floor machine at 130 lbs.-140 lbs., 175 rpm, fitted with a natural hair pad. 7 Keep compound wet with plenty of water while refinishing. Add Honing Powder as needed. 8 Refinish area until the desired level of hone has been achieved. 9 Rinse well and use a wet vacuum to remove all excess compound. 10 Clean equipment with water. For refinishing to a polish: Use successively higher grits of Honing Powder to close the face of the stone. Follow with Polishing Powder as applicable. 3 Strip off all topical finishes such as waxes and coatings. 4 Liberally apply Polishing Powder to the stone surface. 5 Add water to form a milk-like consistency. 6 Refinish using a hand orbital sander or weighted floor machine at 130 lbs.-140 lbs., 175 rpm, fitted with a natural hair pad. 7 Keep compound wet with plenty of water while refinishing. Add Polishing Powder as needed. 8 Refinish area until the desired level of polish has been achieved. 9 Rinse well and use a wet vacuum to remove all excess compound. 10 Clean equipment with water. For a highly polished finish: Use Shining Powder as applicable. See Maintenance Polishing. SEALING & PROTECTING Care Instructions Natural stone surfaces must be sealed to prevent or minimize staining. Leaving natural stone untreated may greatly hinder the complete removal of stains in the future. The following suggestions are for impregnating the stone and will allow the stone to breathe. Allow new installations to cure for 72 hours prior to applying sealer. For a natural looking protector on interior and exterior surfaces (heavy duty protection, water and oil repellency): Option 1: Heavy duty protection, water-based formula: MARBLE GRANITE LIMESTONE TRAVERTINE SLATE StoneTech ProfessioNAL Stone & TILE CARE RESOURCE GUIDE - 2005/2006 Edition www.stonetechpro.com 1-888-STONEHELP (1-888-786-6343) 17

MARBLE GRANITE LIMESTONE TRAVERTINE SLATE 3 Insure that surface is clean and residue-free. 4 StoneTech Professional Heavy Duty Sealer may be applied to damp surfaces one hour after standing water has been removed. 5 Liberally apply an even coat of sealer using a paint pad, low-pressure chemical-resistant sprayer, roller or brush. 6 Allow sealer to penetrate the surface for 15-30 minutes. During this time, distribute excess over entire area to insure even penetration. Wipe off any remaining sealer prior to drying on the surface. 7 A second coat may be needed for porous, absorbent surfaces and should be applied 30-40 minutes after initial application as directed in steps 5-6. 8 A minimum of 15 minutes after final application, wipe entire surface with a clean dry towel to remove any residue and excess sealer, if needed. 9 A full cure is achieved after 24-72 hours; foot 10 Expected coverage is 600-800 sq. ft. per 11 Re-application of Heavy Duty Sealer: A 1-3 year re-application is needed for exterior surfaces. Option 2: Heavy duty protection, solventbased formula: 3 Insure that surface is clean, dry and residuefree. 4 Liberally apply an even coat of StoneTech Professional Impregnator Pro Sealer using a paint pad, roller, brush or low-pressure solvent-resistant sprayer. 5 Allow sealer to penetrate the surface for 15-30 minutes; denser material may require more time for sealer to penetrate. During this time, distribute excess over entire area to insure even penetration. Wipe off any remaining sealer prior to drying on the surface. 6 A second coat may be needed for porous, absorbent surfaces and should be applied one hour after initial application as directed in steps 4-5. 7 If sealer was not completely wiped off and a residue appears, wipe entire surface with a towel dampened with sealer. Use a white, non-abrasive nylon brush or pad to loosen residue and follow with a clean, white absorbent towel to remove. 8 A full cure is achieved after 24-72 hours; foot 9 Expected coverage is 600-800 sq. ft. per 10 Re-application of Impregnator Pro Sealer: A 1-3 year re-application is needed for exterior surfaces. a well-ventilated area with an approved respirator device. Do not use a high-pressure sprayer. For a natural looking protector on exterior surfaces (heavy duty protection, water repellency only): StoneTech Professional Heavy Duty Exterior Sealer is a water repellent specially designed for exterior projects such as facades, cladding, [pool decks, parking areas and driveways. It is very resistant to chemicals (i.e., chlorine) and to the effects of weather (i.e., ultraviolet light/sunlight, driving water/rain). 3 Insure that the surface is clean, dry and residue-free. 4 Liberally apply an even coat of Heavy Duty Exterior Sealer with a paint pad, brush, paint roller or low-pressure solvent-resistant sprayer. 5 Allow sealer to penetrate the surface for 5-15 minutes; denser material may require more time for sealer to penetrate. During this time, distribute excess over entire area to insure even penetration. Wipe off any remaining sealer prior to drying on the surface. 6 A second coat may be needed for porous, absorbent surfaces and should be applied one hour after initial application as directed in steps 4-5. 7 If sealer was not completely wiped off and a residue appears, wipe entire surface with a towel dampened with sealer. Use a white, non-abrasive nylon brush or pad to loosen residue and follow with a clean, white absorbent towel to remove. 8 Do not walk on surface for at least 4-6 hours. Full cure is achieved in 24-72 hours. 9 Expected coverage is 600-800 sq. ft. per 10 Re-application of Heavy Duty Exterior Sealer: A 5-10 year re-application is recommended for exterior surfaces. MAINTENANCE CLEANING Highly alkaline, acidic, ammoniated, abrasive cleaners and/or bleach may break down the sealer, adversely affecting repellency and may not be good for the stone. Use a neutral cleaner specially formulated for natural stone. For routine cleaning with protection: Revitalizer Cleaner & Protector concentrate mixed with warm or hot water as suggested below: Light Duty Usage 1 part Revitalizer Cleaner & Protector to 4 parts water. Medium Duty Usage/Spray Refill 1 part Revitalizer Cleaner & Protector to 1 part water. (One gallon of concentrate makes up to five gallons of ready-to-use solution.) 3 Apply the Revitalizer Cleaner & Protector solution using a low-pressure chemicalresistant sprayer, mop, sponge or automatic scrubbing machine. 4 No rinsing needed. 5 Or use Revitalizer Cleaner & Protector in a ready-to-use spray bottle or wipes. For routine maintenance cleaning: Stone & Tile Cleaner concentrate mixed with warm or hot water as suggested below: 2 ounces Stone & Tile Cleaner in 1 gallon of water. (Do not mix stronger than 2 ounces to a gallon as a maintenance cleaner. One gallon of concentrate makes 65 gallons of cleaning solution.) 3 Apply the solution using a sponge, mop or automatic scrubbing machine, then wipe or rinse off. 4 Or use Stone & Tile Cleaner in a ready-to-use spray bottle or wipes. MAINTENANCE POLISHING To maintain the shine and beauty of polished travertine on a routine basis and to minimize the need for restorative polishing: 3 Liberally apply Shining Powder to the surface. 4 Add enough water to form a milk-like consistency. 5 Refinish using a hand orbital sander or weighted floor machine at 130 lbs.-140 lbs., 175 rpm, fitted with a natural hair pad. 6 Rinse well and use a wet vacuum to remove all remaining compound. 7 Expected coverage is 750-1,500 sq. ft. per 1.5 lb. canister. 8 Re-application: Semi-annually or as needed. For a brilliant shine on countertops, vanities and vertical surfaces: 1 On a cleaned surface, spray a light coat of StoneTech Professional Polish over the entire surface. Do not spray in eyes. 2 Spread the polish evenly with a clean, white terry cloth towel. 3 Buff off polish. Keep turning the towel to insure that a clean section is being used for maximum efficiency. 4 Continue buffing until there is no visible polish left and high shine appears. 5 Reapplication as desired. Note: Polish will work best on stone previously sealed with StoneTech Professional sealers. 18

Unpolished, Honed & Textured Travertine READ ALL INSTRUCTIONS AND PRODUCT LABELS COMPLETELY BEFORE USING Pretest in an inconspicuous area prior to application to determine if the desired results will be achieved and that the stone is not adversely affected. NEW INSTALLATIONS Follow the recommended installation methods and procedures of the Marble Institute of America and the Tile Contractors Association. PRE-GROUTING For making grout clean up easier on porous stone: 2 Insure that surface temperature of the stone is between 50-80ºF. 3 Apply a single coat of StoneTech Professional Grout Release using a paint pad, low-pressure chemical-resistant sprayer, roller or brush. 4 Allow the Grout Release to completely penetrate the stone for 5-15 minutes. 5 Wipe up all remaining sealer from the surface of the stone. Do not allow pooling or sealer to dry on the surface. Do not over apply. 6 Allow for a minimum of 4 hours cure time prior to grouting. 7 After grouting, remove excess grout. Do not allow grout to completely dry prior to removal. 8 Expected coverage for Grout Release is 600-800 sq. ft. per RESTORATIVE CLEANING Depending on the type of soil, stain or other foreign matter present, select one or more of the following options: For stripping off any existing topical acrylic, urethane, epoxy, heavy wax coatings and epoxy grout haze: 3 For heavy, hard to remove coatings, use StoneTech Professional Coating Stripper as is. For softer coatings, dilute Coating Stripper with clean water up to a 1 to 1 solution. 4 Apply an even coat using a chemical-resistant paintbrush, roller or deck brush. 5 Allow Stripper to dwell for 20 minutes to 2 hours or as long as needed to soften coating. Coating Stripper will remain active for up to 24 hours. floor machine at 130-140 lbs., 175 rpm, fitted with a scrub brush attachment. For cleaning of grease, oil, dirt, dry soil and soap scum: 3 Strip off all topical finishes such as waxes and coatings. 4 Prepare a solution of StoneTech Professional KlenzAll mixed with warm or hot water as suggested below: Medium Duty Usage Mix 1 part of KlenzAll to 4 parts of water. Heavy Duty Usage Mix 1 part KlenzAll to 2 parts of water. 5 Apply KlenzAll using a low-pressure chemical-resistant sprayer, sponge or mop. floor machine at 130 lbs.-140 lbs., 175 rpm, fitted with a scrub brush attachment. 8 To remove deep or stubborn oil stains not completely removed by KlenzAll, let the surface dry and use StoneTech Professional Oil Stain Remover. a Apply a ¼ inch thick coat of Oil Stain Remover to the oil stained area. Insure that Oil Stain Remover covers an area 1 to 2 beyond the stained area for the purpose of containment. b Allow 2-3 days for the Oil Stain Remover to dry to a powder. c Sweep and wipe up dried powder and evaluate the stained area for removal. d Repeat process if needed. e Remove any remaining Oil Stain Remover using mineral spirits. MECHANICAL REFINISHING OF HONED TRAVERTINE For scratch, etch, wear pattern removal and to restore the surface to an even finish. Depending on the severity of the damage to the stone and/or the desired surface appearance, choose one or more of the grit levels of the StoneTech Professional Honing Powder 180/280/400/600/800. For refinishing to a honed finish: 3 Strip off all topical finishes such as waxes and coatings. 4 Liberally apply Honing Powder to the stone surface. 5 Add water to form a milk-like consistency. 6 Refinish using a hand orbital sander or weighted floor machine at 130 lbs.-140 lbs., 175 rpm, fitted with a natural hair pad. 7 Keep compound wet with plenty of water while refinishing. Add Honing Powder as needed. 8 Refinish area until the desired level of hone has been achieved. 9 Rinse well and use a wet vacuum to remove all compound. 10 Clean equipment with water. SEALING & PROTECTING Care Instructions Natural stone surfaces must be sealed to prevent or minimize staining. Leaving natural stone untreated may greatly hinder the complete removal of stains in the future. The following suggestions are for impregnating the stone and will allow the stone to breathe. Allow new installations to cure for 72 hours prior to applying sealer. For a natural looking protector on interior and exterior surfaces (heavy duty protection, water and oil repellency): Option 1: Heavy duty protection, water-based formula: 3 Insure that surface is clean and residue-free. 4 StoneTech Professional Heavy Duty Sealer may be applied to damp surfaces one hour after standing water has been removed. 5 Liberally apply an even coat of sealer using a paint pad, low-pressure chemical-resistant sprayer, roller or brush. 6 Allow sealer to penetrate the surface for 15-30 minutes. During this time, distribute excess over entire area to insure even penetration. Wipe off any remaining sealer prior to drying on the surface. 7 A second coat may be needed for porous, absorbent surfaces and should be applied 30-40 minutes after initial application as directed in steps 6-7. 8 A minimum of 15 minutes after final application, wipe entire surface with a clean dry towel to remove any residue and excess sealer, if needed. 9 A full cure is achieved after 24-72 hours; foot 10 Expected coverage is 500-700 sq. ft. per 11 Re-application of Heavy Duty Sealer: A 1-3 year re-application is needed for exterior surfaces. MARBLE GRANITE LIMESTONE TRAVERTINE SLATE StoneTech ProfessioNAL Stone & TILE CARE RESOURCE GUIDE - 2005/2006 Edition www.stonetechpro.com 1-888-STONEHELP (1-888-786-6343) 19

MARBLE GRANITE LIMESTONE TRAVERTINE SLATE Option 2: Heavy duty protection, solventbased formula: 3 Insure that surface is clean, dry and residuefree. 4 Liberally apply an even coat of StoneTech Professional Impregnator Pro Sealer using a paint pad, roller, brush or low-pressure solvent-resistant sprayer. 5 Allow sealer to penetrate the surface for 15-30 minutes; denser material may require more time for sealer to penetrate. During this time, distribute excess over entire area to insure even penetration. Wipe off any remaining sealer prior to drying on the surface. 6 A second coat may be needed for porous, absorbent surfaces and should be applied one hour after initial application as directed in steps 4-5. 7 If sealer was not completely wiped off and a residue appears, wipe entire surface with a towel dampened with sealer. Use a white, non-abrasive nylon brush or pad to loosen residue and follow with a clean, white absorbent towel to remove. 8 A full cure is achieved after 24-72 hours; foot 9 Expected coverage is 500-700 sq. ft. per 10 Re-application of Impregnator Pro Sealer: A 1-3 year re-application is needed for exterior surfaces. a well-ventilated area with an approved respirator device. Do not use a high-pressure sprayer. For a natural looking protector on exterior surfaces (heavy duty protection, water repellency only): StoneTech Professional Heavy Duty Exterior Sealer is a water repellent specially designed for exterior projects such as facades, cladding, pool decks, parking areas and driveways. It is very resistant to chemicals (i.e., chlorine) and to the effects of weather (i.e., ultraviolet light/sunlight, driving water/rain). 3 Insure that the surface is clean, dry and residue-free. 4 Liberally apply an even coat of Heavy Duty Exterior Sealer with a paint pad, brush, paint roller or low-pressure solvent-resistant sprayer. 5 Allow sealer to penetrate the surface for 5-15 minutes; denser material may require more time for sealer to penetrate. During this time, distribute excess over entire area to insure even penetration. Wipe off any remaining sealer prior to drying on the surface. 6 A second coat may be needed for porous, absorbent surfaces and should be applied one hour after initial application as directed in steps 4-5. 7 If sealer was not completely wiped off and a residue appears, wipe entire surface with a towel dampened with sealer. Use a white, non-abrasive nylon brush or pad to loosen residue and follow with a clean, white absorbent towel to remove. 8 Do not walk on surface for at least 4-6 hours. Full cure is achieved in 24-72 hours. 9 Expected coverage is 500-700 sq. ft. per 10 Re-application of Heavy Duty Exterior Sealer: A 5-10 year re-application is recommended for exterior surfaces. For a color enhancing, impregnating (non-topical) protector on interior and exterior surfaces (heavy duty protection, water and oil repellency): 3 Insure that surface is clean, dry and residuefree. Surface temperature should be between 50 F and 80 F. 4 Liberally apply an even coat of StoneTech Professional Enhancer Pro using a paint pad, roller, brush or low-pressure solvent-resistant sprayer. 5 Allow to penetrate the surface for 15-20 minutes; denser material may require more time for Enhancer Pro to penetrate. During this time, distribute excess over entire area to insure even penetration. Completely wipe surface with a clean dry terrycloth towel. DO NOT ALLOW ENHANCER PRO TO DRY COMPLETELY ON SURFACE! Failure to remove enhancer from the surface may result in a film or residue that may need to be mechanically removed. 6 A second coat may be needed for porous, absorbent surfaces or if a darker appearance is required and should be applied one hour after initial application as directed in steps 4-5. 7 A full cure is achieved after 24-72 hours; foot 8 Expected coverage is 500-700 sq. ft. per 9 Re-application of Enhancer Pro : interior or exterior surfaces. a well-ventilated area with an approved respirator device. Do not use a high-pressure sprayer. For a color enhancing, impregnating (non-topical) protector on interior surfaces (economical protection, water and oil repellency): 3 Insure that surface is clean, dry and residue-free. 4 Liberally apply an even coat of StoneTech Professional Enhancer using a paint pad, low-pressure chemical-resistant sprayer, roller or brush. 5 Allow to penetrate the surface for 15-30 minutes; denser material may require maximum time for enhancer to penetrate. During this time, distribute excess over entire area to insure even penetration. Completely wipe surface dry. DO NOT ALLOW ENHANCER TO DRY COMPLETELY ON SURFACE! 6 A second coat may be needed for porous, absorbent surfaces or if a darker appearance is required and should be applied one hour after initial application as directed in steps 4-5. 7 A full cure is achieved after 24-72 hours; foot 8 Expected coverage is 500-700 sq. ft. per 9 Re-application of Enhancer: MAINTENANCE CLEANING Highly alkaline, acidic, ammoniated, abrasive cleaners and/or bleach may break down the sealer, adversely affecting repellency and may not be good for the stone. Use a neutral cleaner specially formulated for natural stone. For routine cleaning with protection: Revitalizer Cleaner & Protector Cleaner & Protector concentrate mixed with warm or hot water as suggested below: Light Duty Usage 1 part Revitalizer Cleaner & Protector Cleaner & Protector to 4 parts water. Medium Duty Usage/Spray Refill 1 part Revitalizer Cleaner & Protector Cleaner & Protector to 1 part water. (One gallon of concentrate makes up to five gallons of ready-to-use solution.) 3 Apply the Revitalizer Cleaner & Protector Cleaner & Protector solution using a lowpressure chemical-resistant sprayer, mop, sponge or automatic scrubbing machine. 4 No rinsing needed. 5 Or use Revitalizer Cleaner & Protector Cleaner & Protector in a ready-to-use spray bottle or wipes. For routine maintenance cleaning: Stone & Tile Cleaner concentrate mixed with warm or hot water as suggested below: 2 ounces Stone & Tile Cleaner in 1 gallon of water. (Do not mix stronger than 2 ounces to a gallon as a maintenance cleaner. One gallon of concentrate makes 65 gallons of cleaning solution.) 3 Apply the solution using a sponge, mop or automatic scrubbing machine, then wipe or rinse off. 4 Or use Stone & Tile Cleaner in a ready-to-use spray bottle or wipes. 20

Natural Slate READ ALL INSTRUCTIONS AND PRODUCT LABELS COMPLETELY BEFORE USING Pretest in an inconspicuous area prior to application to determine if the desired results will be achieved and that the stone is not adversely affected. NEW INSTALLATIONS Follow the recommended installation methods and procedures of the Marble Institute of America and the Tile Contractors Association. PRE-GROUTING For making grout clean up easier on porous stone: 2 Insure that surface temperature of the stone is between 50-80ºF. 3 Apply a single coat of StoneTech Professional Grout Release using a paint pad, low-pressure chemical-resistant sprayer, roller or brush. 4 Allow the Grout Release to completely penetrate the stone for 5-15 minutes. 5 Wipe up all remaining sealer from the surface of the stone. Do not allow pooling or sealer to dry on the surface. Do not over apply. 6 Allow for a minimum of 4 hours cure time prior to grouting. 7 After grouting, remove excess grout. Do not allow grout to completely dry prior to removal. 8 Expected coverage for Grout Release is 600-800 sq. ft. per RESTORATIVE CLEANING Depending on the type of soil, stain or other foreign matter present, select one or more of the following options: For stripping off any existing topical acrylic, urethane, epoxy, heavy wax coatings and epoxy grout haze: 3 For heavy, hard to remove coatings, use StoneTech Professional Coating Stripper as is. For softer coatings, dilute Coating Stripper with clean water up to a 1 to 1 solution. 4 Apply an even coat using a chemical-resistant paintbrush, roller or deck brush. 5 Allow Stripper to dwell for 20 minutes to 2 hours or as long as needed to soften coating. Coating Stripper will remain active for up to 24 hours. floor machine at 110-140 lbs., 175 rpm, fitted with a scrub brush attachment. For cleaning of grease, oil, dirt, dry soil and soap scum: 3 Strip off all topical finishes such as waxes and coatings. 4 Prepare a solution of StoneTech Professional KlenzAll mixed with warm or hot water as suggested below: Medium Duty Usage Mix 1 part KlenzAll to 4 parts of water. Heavy Duty Usage Mix 1 part KlenzAll to 2 parts of water. 5 Apply KlenzAll using a low-pressure chemical-resistant sprayer, sponge or mop. 6 Agitate well using a stiff nylon bristle scrub brush, stiff bristle push broom or a weighted floor machine at 110 lbs.-140 lbs., 175 rpm, fitted with a scrub brush attachment. Some softer slate may not require as much weight on the floor machine, up to 90-110 lbs. may be sufficient. Test first, in an inconspicuous area, to insure that the slate surface is not being damaged. 8 To remove deep or stubborn oil stains not completely removed by KlenzAll, let the surface dry and use StoneTech Professional Oil Stain Remover. a Apply a ¼ inch thick coat of Oil Stain Remover to the oil stained area. Insure that Oil Stain Remover covers an area 1 to 2 beyond the stained area for the purpose of containment. b Allow 2-3 days for the Oil Stain Remover to dry to a powder. c Sweep and wipe up dried powder and evaluate the stained area for removal. d Repeat process if needed. e Remove any remaining Oil Stain Remover using mineral spirits. For removal of efflorescence, grout haze, salts, mineral deposits and all other calcium-based stains (acidic cleaning): Test in an inconspicuous area, as some materials are acid sensitive and may etch when acidic cleaners like StoneTech Professional Restore are applied. Restore may damage stainless steel and other surfaces. 3 Strip off all wax, acrylic, urethane and all topical finishes. 4 Prepare a solution of Restore mixed with warm or hot water as suggested below: Medium Duty Usage Mix 1 part of Restore to 4 parts of water. Heavy Duty Usage Mix 1 part of Restore to 1 part of water. 5 Liberally apply using a low-pressure chemicalresistant sprayer, sponge or mop. 6 Agitate well using a stiff nylon bristle scrub brush, stiff bristle push broom or a weighted floor machine at 110 lbs.-140 lbs., 175 rpm, fitted with a scrub brush attachment. Some softer slate may not require as much weight on the floor machine, up to 90-110 lbs. may be sufficient. Test first, in an inconspicuous area, to insure that the slate surface is not being damaged. solution. A hard surface extraction wand and portable or truck mounted extraction machine may be used. Repeat the rinsing and wet vacuum process to insure that all dirt, soil Thoroughly rinse all metal surfaces. SEALING & PROTECTING Care Instructions Natural stone surfaces must be sealed to prevent or minimize staining. Leaving natural stone untreated may greatly hinder the complete removal of stains in the future. The following suggestions are for impregnating the stone and will allow the stone to breathe. Allow new installations to cure for 72 hours prior to applying sealer. For a natural looking protector on interior and exterior surfaces (heavy duty protection, water and oil repellency): 3 Insure that surface is clean and residue-free. 4 StoneTech Professional Heavy Duty Sealer may be applied to damp surfaces one hour after standing water has been removed. 5 Liberally apply an even coat of sealer using a paint pad, low-pressure chemical-resistant sprayer, roller or brush. 6 Allow sealer to penetrate the surface for 15-30 minutes. During this time, distribute excess over entire area to insure even penetration. Wipe off any remaining sealer prior to drying on the surface. 7 A second coat may be needed for porous, absorbent surfaces and should be applied 30-40 minutes after initial application as directed in steps 5-6. 8 A minimum of 15 minutes after final application, wipe entire surface with a clean dry towel to remove any residue and excess sealer, if needed. 9 A full cure is achieved after 24-72 hours; foot StoneTech ProfessioNAL Stone & TILE CARE RESOURCE GUIDE - 2005/2006 Edition www.stonetechpro.com 1-888-STONEHELP (1-888-786-6343) MARBLE GRANITE LIMESTONE TRAVERTINE SLATE 21

MARBLE GRANITE LIMESTONE TRAVERTINE SLATE 10 Expected coverage is 600-800 sq. ft. per 11 Re-application of Heavy Duty Sealer: A 1-3 year re-application is needed for exterior surfaces. For a natural looking protector on exterior surfaces (heavy duty protection, water repellency only): StoneTech Professional Heavy Duty Exterior Sealer is a water repellent specially designed for exterior projects such as facades, cladding, pool decks, parking areas and driveways. It is very resistant to chemicals (i.e., chlorine) and to the effects of weather (i.e., ultraviolet light/sunlight, driving water/rain). 3 Insure that the surface is clean, dry and residue-free. 4 Liberally apply an even coat of Heavy Duty Exterior Sealer with a paint pad, brush, paint roller or low-pressure solvent-resistant sprayer. 5 Allow sealer to penetrate the surface for 5-15 minutes; denser material may require more time for sealer to penetrate. During this time, distribute excess over entire area to insure even penetration. Wipe off any remaining sealer prior to drying on the surface. 6 A second coat may be needed for porous, absorbent surfaces and should be applied one hour after initial application as directed in steps 4-5. 7 If sealer was not completely wiped off and a residue appears, wipe entire surface with a towel dampened with sealer. Use a white, non-abrasive nylon brush or pad to loosen residue and follow with a clean, white absorbent towel to remove. 8 Do not walk on surface for at least 4-6 hours. Full cure is achieved in 24-72 hours. 9 Expected coverage is 600-800 sq. ft. per 10 Re-application of Heavy Duty Exterior Sealer: A 5-10 year re-application is recommended for exterior surfaces. a well-ventilated area with an approved respirator device. For a color enhancing, impregnating (non-topical) protector on interior and exterior surfaces (heavy duty protection, water and oil repellency): Insure that surface is clean, dry and residue-free. Surface temperature should be between 50 F and 80 F. 3 Liberally apply an even coat of StoneTech Professional Enhancer Pro using a paint pad, roller, brush or low-pressure solvent-resistant sprayer. 4 Allow to penetrate the surface for 15-20 minutes; denser material may require more time for Enhancer Pro to penetrate. During this time, distribute excess over entire area to insure even penetration. Completely wipe surface with a clean dry terrycloth towel. DO NOT ALLOW ENHANCER PRO TO DRY COMPLETELY ON SURFACE! Failure to remove enhancer from the surface may result in a film or residue that may need to be mechanically removed. 5 A second coat may be needed for porous, absorbent surfaces or if a darker appearance is required and should be applied one hour after initial application as directed in steps 4-5. 6 A full cure is achieved after 24-72 hours; foot 7 Expected coverage is 600-800 sq. ft. per 8 Re-application of Enhancer Pro : interior or exterior surfaces. a well-ventilated area with an approved respirator device. Do not use a high-pressure sprayer. For a color enhancing, impregnating (non-topical) protector on interior surfaces (economical protection, water and oil repellency): 3 Liberally apply an even coat of StoneTech Professional Enhancer using a paint pad, low-pressure chemical-resistant sprayer, roller or brush. 4 Allow to penetrate the surface for 15-30 minutes; denser material may require maximum time for enhancer to penetrate. During this time, distribute excess over entire area to insure even penetration. Completely wipe surface dry. DO NOT ALLOW ENHANCER TO DRY COMPLETELY ON SURFACE! 5 A second coat may be needed for porous, absorbent surfaces or if a darker appearance is required and should be applied one hour after initial application as directed in steps 4-5. 6 A full cure is achieved after 24-72 hours; foot 7 Expected coverage is 600-800 sq. ft. per 8 Re-application of Enhancer: For a wet look, high gloss, color enhancing, topical protector on interior and exterior surfaces (maximum protection, water and oil repellency, resistant to acid etches): 1 Thoroughly pre-clean all debris, dirt, oil, grease and general stains from the surface using KlenzAll. Remove waxes, coatings and paints first with Coating Stripper. 2 Allow newly cleaned surface to completely dry prior to applying StoneTech Professional High Gloss Lacquer. 3 Mask off and protect any baseboards or 4 Avoid using in direct sunlight. Apply in air temperatures between 55 F to 80 F and on a cool dry surface. Use only in well ventilated area. 5 While wearing an organic vapor respirator, apply 2-3 even coats with a solvent-resistant natural hair bristle brush, roller or low pressure sprayer. 6 Allow 1-3 hours between coats or until surface is completely dry to the touch. 7 After final application, do not walk on surface until High Gloss Lacquer is completely cured. High Gloss Lacquer will cure in 24-48 hours. 8 Clean up equipment with ordinary lacquer thinner, except as restricted by your local air quality management district. 9 Coverage varies depending on the porosity of the surface, method of application and desired thickness of coating. Approximately 100-400 sq. ft. per 10 Re-application of High Gloss Lacquer: 1-3 years based upon wear. Note: Not recommended for areas with high moisture intrusion from below the surface. a well-ventilated area with an approved respirator device. MAINTENANCE CLEANING Highly alkaline, acidic, ammoniated, abrasive cleaners and/or bleach may break down the sealer, adversely affecting repellency and may not be good for the stone. Use a neutral cleaner specially formulated for natural stone. For routine cleaning with protection (not recommended for lacquered surfaces): Revitalizer Cleaner & Protector Cleaner & Protector concentrate 3 mixed with warm or hot water as suggested below: Light Duty Usage 1 part Revitalizer Cleaner & Protector Cleaner & Protector to 4 parts water. Medium Duty Usage/Spray Refill 1 part to 1 part water. (One gallon of concentrate makes up to five gallons of ready-touse solution.) 4 Apply the Revitalizer Cleaner & Protector solution using a low-pressure chemicalresistant sprayer, mop, sponge or automatic scrubbing machine. 5 No rinsing needed. 6 Or use Revitalizer Cleaner & Protector in a ready-to-use spray bottle or wipes. For routine maintenance cleaning: Stone & Tile Cleaner concentrate mixed with warm or hot water as suggested below: 2 ounces Stone & Tile Cleaner in 1 gallon of water. (Do not mix stronger than 2 ounces to a gallon as a maintenance cleaner. One gallon of concentrate makes 65 gallons of cleaning solution.) 3 Apply the solution using a sponge, mop or automatic scrubbing machine, then wipe or rinse off. 4 Or use Stone & Tile Cleaner in a ready-to-use spray bottle or wipes. 22

Sandstone & Flagstone READ ALL INSTRUCTIONS AND PRODUCT LABELS COMPLETELY BEFORE USING Pretest in an inconspicuous area prior to application to determine if the desired results will be achieved and that the stone is not adversely affected. NEW INSTALLATIONS Follow the recommended installation methods and procedures of the Marble Institute of America and the Tile Contractors Association. PRE-GROUTING For making grout clean up easier on cement brick: 2 Insure that surface temperature of the brick is between 50-80ºF. 3 Apply a single coat of StoneTech Professional Grout Release using a paint pad, low-pressure chemical-resistant sprayer, roller or brush. 4 Allow Grout Release to completely penetrate the surface for 5-15 minutes. 5 Wipe up all remaining sealer from the surface. Do not allow pooling or sealer to dry on the surface. Do not over apply. 6 Allow for a minimum of 4 hours cure time prior to grouting. 7 After grouting, remove excess grout. Do not allow grout to completely dry prior to removal. 8 Expected coverage for Grout Release is 200-400 sq. ft. per RESTORATIVE CLEANING Depending on the type of soil, stain or other foreign matter present, select one or more of the following options: For stripping off any existing topical acrylic, urethane, epoxy, heavy wax coatings and epoxy grout haze: 3 For heavy, hard to remove coatings, use StoneTech Professional Coating Stripper as is. For softer coatings, dilute Coating Stripper with clean water up to a 1 to 1 solution. 4 Apply an even coat using a chemical-resistant paintbrush, roller or deck brush. 5 Allow Stripper to dwell for 20 minutes to 2 hours or as long as needed to soften coating. Coating Stripper will remain active for up to 24 hours. floor machine at 130-140 lbs., 175 rpm, fitted with a scrub brush attachment. For cleaning of grease, oil, dirt, dry soil and soap scum: 3 Strip off all topical finishes such as waxes and coatings. 4 Prepare a solution of StoneTech Professional KlenzAll mixed with warm or hot water as suggested below: Medium Duty Usage Mix 1 part KlenzAll to 4 parts of water. Heavy Duty Usage Mix 1 part KlenzAll to 2 parts of water. 5 Apply KlenzAll using a low-pressure chemical-resistant sprayer, sponge or mop. floor machine at 130 lbs.-140 lbs., 175 rpm, fitted with a scrub brush attachment. 8 To remove deep or stubborn oil stains not completely removed by KlenzAll, let the surface dry and use StoneTech Professional Oil Stain Remover. a Apply a ¼ inch thick coat of Oil Stain Remover to the oil stained area. Insure that Oil Stain Remover covers an area 1 to 2 beyond the stained area for the purpose of containment. b Allow 2-3 days for the Oil Stain Remover to dry to a powder. c Sweep and wipe up dried powder and evaluate the stained area for removal. d Repeat process if needed. e Remove any remaining Oil Stain Remover using mineral spirits. For removal of efflorescence, grout haze, salts, mineral deposits and all other calcium-based stains (acidic cleaning): Test in an inconspicuous area, as some materials are acid sensitive and may etch when acidic cleaners like StoneTech Professional Restore are applied. Restore may damage stainless steel and other metals. 3 Strip off all wax, acrylic, urethane and all topical finishes. 4 Prepare a solution of Restore mixed with warm or hot water as suggested below: Medium Duty Usage Mix 1 part of Restore to 4 parts of water. Heavy Duty Usage Mix 1 part of Restore to 1 part of water. 5 Liberally apply using a low-pressure chemicalresistant sprayer, sponge or mop. floor machine at 130 lbs.-140 lbs., 175 rpm, fitted with a scrub brush attachment. solution. A hard surface extraction wand and portable or truck mounted extraction machine may be used. Repeat the rinsing and wet vacuum process to insure that all dirt, soil Thoroughly rinse all metal surfaces. SEALING & PROTECTING Care Instructions Natural stone surfaces must be sealed to prevent or minimize staining. Leaving natural stone untreated may greatly hinder the complete removal of stains in the future. The following suggestions are for impregnating the stone and will allow the stone to breathe. Allow new installations to cure for 72 hours prior to applying sealer. For a natural looking protector on interior and exterior surfaces (heavy duty protection, water and oil repellency): 3 Insure that surface is clean and residue-free. 4 StoneTech Professional Heavy Duty Sealer may be applied to damp surfaces one hour after standing water has been removed. 5 Liberally apply an even coat of sealer using a paint pad, low-pressure chemical-resistant sprayer, roller or brush. 6 Allow sealer to penetrate the surface for 15-30 minutes. During this time, distribute excess over entire area to insure even penetration. Wipe off any remaining sealer prior to drying on the surface. 7 A second coat may be needed for porous, absorbent surfaces and should be applied 30-40 minutes after initial application as directed in steps 5-6. 8 A minimum of 15 minutes after final application, wipe entire surface with a clean dry towel to remove any residue and excess sealer, if needed. 9 A full cure is achieved after 24-72 hours; foot 10 Expected coverage is 300-500 sq. ft. per 11 Re-application of Heavy Duty Sealer: A 1-3 year re-application is needed for exterior surfaces. StoneTech ProfessioNAL Stone & TILE CARE RESOURCE GUIDE - 2005/2006 Edition www.stonetechpro.com 1-888-STONEHELP (1-888-786-6343) MARBLE GRANITE LIMESTONE TRAVERTINE SLATE 23

MARBLE GRANITE LIMESTONE TRAVERTINE SLATE For a natural looking protector on exterior surfaces (heavy duty protection, water repellency only): StoneTech Professional Heavy Duty Exterior Sealer is a water repellent specially designed for exterior projects such as facades, cladding, pool decks, parking areas and driveways. It is very resistant to chemicals (i.e., chlorine) and to the effects of weather (i.e., ultraviolet light/sunlight, driving water/rain). 3 Insure that the surface is clean, dry and residue-free. 4 Liberally apply an even coat of Heavy Duty Exterior Sealer with a paint pad, brush, paint roller or low-pressure solvent-resistant sprayer. 5 Allow sealer to penetrate the surface for 5-15 minutes; denser material may require more time for sealer to penetrate. During this time, distribute excess over entire area to insure even penetration. 6 Wipe off any remaining sealer prior to drying on the surface. A second coat may be needed for porous, absorbent surfaces and should be applied one hour after initial application as directed in steps 4-5. 7 If sealer was not completely wiped off and a residue appears, wipe entire surface with a towel dampened with sealer. Use a white, non-abrasive nylon brush or pad to loosen residue and follow with a clean, white absorbent towel to remove. 8 Do not walk on surface for at least 4-6 hours. Full cure is achieved in 24-72 hours. 9 Expected coverage is 300-500 sq. ft. per 10 Re-application of Heavy Duty Exterior Sealer: A 5-10 year re-application is recommended for exterior surfaces. For a color enhancing, impregnating (non-topical) protector on interior and exterior surfaces (heavy duty protection, water and oil repellency): Insure that surface is clean, dry and residue-free. Surface temperature should be between 50 F and 80 F. 3 Liberally apply an even coat of StoneTech Professional Enhancer Pro using a paint pad, roller, brush or low-pressure solvent-resistant sprayer. 4 Allow to penetrate the surface for 15-20 minutes; denser material may require more time for Enhancer Pro to penetrate. During this time, distribute excess over entire area to insure even penetration. Completely wipe surface with a clean dry terrycloth towel. DO NOT ALLOW ENHANCER PRO TO DRY COMPLETELY ON SURFACE! Failure to remove enhancer from the surface may result in a film or residue that may need to be mechanically removed. 5 A second coat may be needed for porous, absorbent surfaces or if a darker appearance is required and should be applied one hour after initial application as directed in steps 4-5. 6 A full cure is achieved after 24-72 hours; foot 7 Expected coverage is 300-500 sq. ft. per 8 Re-application of Enhancer Pro : interior or exterior surfaces. a well-ventilated area with an approved respirator device. Do not use a high-pressure sprayer. For a color enhancing, impregnating (non-topical) protector on interior surfaces (economical protection, water and oil repellency): 3 Insure that surface is clean, dry and residuefree. 4 Liberally apply an even coat of StoneTech Professional Enhancer using a paint pad, low-pressure chemical-resistant sprayer, roller or brush. 5 Allow to penetrate the surface for 15-30 minutes; denser material may require maximum time for enhancer to penetrate. During this time, distribute excess over entire area to insure even penetration. Completely wipe surface dry. DO NOT ALLOW ENHANCER TO DRY COMPLETELY ON SURFACE! 6 A second coat may be needed for porous, absorbent surfaces or if a darker appearance is required and should be applied one hour after initial application as directed in steps 4-5. 7 A full cure is achieved after 24-72 hours; foot 8 Expected coverage is 300-500 sq. ft. per Re-application of Enhancer: For a wet look, high gloss, color enhancing, topical protector on interior and exterior surfaces (maximum protection, water and oil repellency, resistant to acid etches): 1 Thoroughly pre-clean all debris, dirt, oil, grease and general stains from the surface using KlenzAll. Remove waxes, coatings and paints first with Coating Stripper. 2 Allow newly cleaned surface to completely dry prior to applying StoneTech Professional High Gloss Lacquer. 3 Mask off and protect any baseboards or 4 Avoid using in direct sunlight. Apply in air temperatures between 55 F to 80 F and on a cool dry surface. Use only in well ventilated area. 5 While wearing an organic vapor respirator, apply 2-3 even coats with a solvent-resistant natural hair bristle brush, roller or lowpressure sprayer. 6 Allow 1-3 hours between coats or until surface is completely dry to the touch. 7 After final application, do not walk on surface until High Gloss Lacquer is completely cured. High Gloss Lacquer will cure in 24-48 hours. 8 Clean up equipment with ordinary lacquer thinner, except as restricted by your local air quality management district. 9 Coverage varies depending on the porosity of the surface, method of application and desired thickness of coating. Approximately 100-400 sq. ft. per 10 Re-application of High Gloss Lacquer: 1-3 years based upon wear. Note: Not recommended for areas with high moisture intrusion from below the surface. a well-ventilated area with an approved respirator device. MAINTENANCE CLEANING Highly alkaline, acidic, ammoniated, abrasive cleaners and/or bleach may break down the sealer, adversely affecting repellency and may not be good for the stone. Use a neutral cleaner specially formulated for natural stone. For routine cleaning with protection (not recommended for lacquered surfaces): Revitalizer Cleaner & Protector Cleaner & Protector concentrate mixed with warm or hot water as suggested below: Light Duty Usage 1 part Revitalizer Cleaner & Protector Cleaner & Protector to 4 parts water. Medium Duty Usage/Spray Refill 1 part Revitalizer Cleaner & Protector to 1 part water. (One gallon of concentrate makes up to five gallons of ready-to-use solution.) 3 Apply the Revitalizer Cleaner & Protector solution using a low-pressure chemicalresistant sprayer, mop, sponge or automatic scrubbing machine. 4 No rinsing needed. 5 Or use Revitalizer Cleaner & Protector in a ready-to-use spray bottle or wipes. For routine maintenance cleaning: Stone & Tile Cleaner concentrate mixed with warm or hot water as suggested below: 2 ounces Stone & Tile Cleaner in 1 gallon of water. (Do not mix stronger than 2 ounces to a gallon as a maintenance cleaner. One gallon of concentrate makes 65 gallons of cleaning solution.) 3 Apply the solution using a sponge, mop or automatic scrubbing machine, then wipe or rinse off. 4 Or use Revitalizer Cleaner & Protector in a ready-to-use spray bottle or wipes. 24

Saltillo, Terra Cotta & Clay Brick READ ALL INSTRUCTIONS AND PRODUCT LABELS COMPLETELY BEFORE USING Pretest in an inconspicuous area prior to application to determine if the desired results will be achieved and that the stone is not adversely affected. NEW INSTALLATIONS Follow the recommended manufacturer s installation instructions and procedures. PRE-GROUTING For making grout clean up easier on porous tile and brick: 2 Insure that surface temperature is between 50-80ºF. 3 Apply a single coat of StoneTech Professional Grout Release using a paint pad, low-pressure chemical-resistant sprayer, roller or brush. 4 Allow Grout Release to completely penetrate the surface for 5-15 minutes. 5 Wipe up all remaining sealer from the surface. Do not allow pooling or sealer to dry on the surface. Do not over apply. 6 A second coat of Grout Release is recommended for raw Saltillo tile. 7 Allow for a minimum of 4 hours cure time prior to grouting. 8 After grouting, remove excess grout. Do not allow grout to completely dry prior to removal. 9 Expected coverage for Grout Release is 600-800 sq. ft. per RESTORATIVE CLEANING Depending on the type of soil, stain or other foreign matter present, select one or more of the following options: For stripping off any existing topical acrylic, urethane, epoxy, heavy wax coatings and epoxy grout haze: 3 For heavy, hard to remove coatings, use StoneTech Professional Coating Stripper as is. For softer coatings, dilute Coating Stripper with clean water up to a 1 to 1 solution. 4 Apply an even coat using a chemical-resistant paintbrush, roller or deck brush. 5 Allow Stripper to dwell for 20 minutes to 2 hours or as long as needed to soften coating. Coating Stripper will remain active for up to 24 hours. floor machine at 110 lbs., 175 rpm, fitted with a scrub brush attachment. For cleaning of grease, oil, dirt, dry soil and soap scum: 3 Strip off all topical finishes such as waxes and coatings. 4 Prepare a solution of StoneTech Professional KlenzAll mixed with warm or hot water as suggested below: Medium Duty Usage Mix 1 part KlenzAll to 4 parts of water. Heavy Duty Usage Mix 1 part KlenzAll to 2 parts of water. 5 Apply KlenzAll using a low-pressure chemical-resistant sprayer, sponge or mop. floor machine at 110 lbs.-140 lbs., 175 rpm, fitted with a scrub brush attachment. 8 To remove deep or stubborn oil stains not completely removed by KlenzAll, let the surface dry and use StoneTech Professional Oil Stain Remover. a Apply a ¼ inch thick coat of Oil Stain Remover to the oil stained area. Insure that Oil Stain Remover covers an area 1 to 2 beyond the stained area for the purpose of containment. b Allow 2-3 days for the Oil Stain Remover to dry to a powder. c Sweep and wipe up dried powder and evaluate the stained area for removal. d Repeat process if needed. e Remove any remaining Oil Stain Remover using mineral spirits. For removal of efflorescence, grout haze, salts, mineral deposits and all other calcium-based stains (acidic cleaning): Test in an inconspicuous area, as some materials are acid sensitive and may etch when acidic cleaners like StoneTech Professional Restore are applied. Restore may damage stainless steel and other metals. Strip off all wax, acrylic, urethane and all topical finishes. 3 Prepare a solution of Restore mixed with warm or hot water as suggested below: Medium Duty Usage Mix 1 part of Restore to 4 parts of water. Heavy Duty Usage Mix 1 part of Restore to 1 part of water. 4 Liberally apply using a low-pressure chemicalresistant sprayer, sponge or mop. 5 Agitate well using a stiff nylon bristle scrub floor machine at 110 lbs.-140 lbs., 175 rpm, fitted with a scrub brush attachment. 6 Rinse well with clean water and mop, sponge solution. A hard surface extraction wand and portable or truck mounted extraction machine may be used. 7 Repeat the rinsing and wet vacuum process to insure that all dirt, soil and cleaner residue have been removed. Thoroughly rinse all metal surfaces. SEALING & PROTECTING Care Instructions Clay surfaces must be sealed to prevent or minimize staining. Leaving clay surfaces unsealed may greatly hinder the complete removal of stains in the future. The following suggestions are for impregnating the surface and will allow the surface to breathe. Allow new installations to cure for 72 hours prior to applying sealer. For a natural looking protector on interior and exterior surfaces (maximum protection, water and oil repellency): 3 Insure that surface is clean and residue-free. 4 StoneTech Professional BulletProof Sealer may be applied to damp surfaces one hour after standing water has been removed. 5 Liberally apply an even coat of sealer using a paint pad, low-pressure chemical-resistant sprayer, roller or brush. 6 Allow sealer to penetrate the surface for 15-30 minutes. During this time, distribute excess over entire area to insure even penetration. Wipe off any remaining sealer prior to drying on the surface. 7 A second coat may be needed for porous, absorbent surfaces and should be applied 30-40 minutes after initial application as directed in steps 5-6. 8 A minimum of 15 minutes after final application, wipe entire surface with a towel dampened with sealer to remove any residue and excess sealer, if needed. 9 A full cure is achieved after 24-72 hours; foot StoneTech ProfessioNAL Stone & TILE CARE RESOURCE GUIDE - 2005/2006 Edition www.stonetechpro.com 1-888-STONEHELP (1-888-786-6343) MARBLE GRANITE LIMESTONE TRAVERTINE SLATE 25

MARBLE GRANITE LIMESTONE TRAVERTINE SLATE 10 Expected coverage is 600-800 sq. ft. per 11 Re-application of BulletProof Sealer: A 1-3 year re-application is needed for exterior surfaces. For a natural looking protector on exterior surfaces (economical or heavy duty protection, water repellency only): These recommended sealers are specially designed for exterior projects such as facades, cladding, pool decks, parking areas and driveways. They are resistant to chemicals (i.e., chlorine) and to the effects of weather (i.e., ultraviolet light/ sunlight, driving water/rain). 3 Insure that the surface is clean, dry and residue-free. 4 Liberally apply one coat of StoneTech Professional Heavy Duty Exterior Sealer with a paint pad, brush, paint roller or low-pressure solvent-resistant sprayer. 5 Allow sealer to penetrate, about 5-15 minutes. 6 Allow first coat to cure for one hour. 7 Liberally apply a second coat as directed in steps 4-5. 8 Wipe off any remaining sealer prior to drying on surface. 9 Do not walk on surface for at least 4 hours. Full cure is achieved in 24 hours. 10 Expected coverage is 200-400 sq. ft. per 11 Re-application of Heavy Duty Exterior Sealer: A 5-10 year re-application is recommended for exterior surfaces. For a color enhancing, impregnating (non-topical) protector on interior and exterior surfaces (heavy duty protection, water and oil repellency): Insure that surface is clean, dry and residue-free. Surface temperature should be between 50 F and 80 F. 3 Liberally apply an even coat of StoneTech Professional Enhancer Pro using a paint pad, roller, brush or low-pressure solvent-resistant sprayer. 4 Allow to penetrate the surface for 15-20 minutes; denser material may require maximum time for enhancer to penetrate. During this time, distribute excess over entire area to insure even penetration. Completely wipe surface with a clean dry terrycloth towel. DO NOT ALLOW ENHANCER PRO TO DRY COMPLETELY ON SURFACE! Failure to remove enhancer from the surface may result in a film or residue that may need to be mechanically removed. 5 A second coat is recommended for porous, absorbent surfaces or if a darker appearance is required and should be applied one hour after initial application as directed in steps 4-5. 6 A full cure is achieved after 24-72 hours; foot 7 Expected coverage is 200-400 sq. ft. per 8 Re-application of Enhancer Pro : interior or exterior surfaces. a well-ventilated area with an approved respirator device. Do not use a high-pressure sprayer. For a wet look, high gloss, color enhancing, topical protector on interior and exterior surfaces (maximum protection, water and oil repellency, resistant to acid etches): 1 Thoroughly pre-clean all debris, dirt, oil, grease and general stains from the surface using KlenzAll. Remove waxes, coatings and paints first with Coating Stripper. 2 Allow newly cleaned surface to completely dry prior to applying StoneTech Professional High Gloss Lacquer. 3 Mask off and protect any baseboards or 4 Avoid using in direct sunlight. Apply in air temperatures between 55 F to 80 F and on a cool dry surface. Use only in well ventilated area. 5 While wearing an organic vapor respirator, apply 2-3 even coats with a solvent-resistant natural hair bristle brush, roller or lowpressure sprayer. More coats may be applied if desired. 6 Allow 1-3 hours between coats or until surface is completely dry to touch. 7 After final application, do not walk on surface until High Gloss Lacquer is completely cured. High Gloss Lacquer will cure in 24-48 hours. 8 Clean up equipment with ordinary lacquer thinner, except as restricted by your local air quality management district. 9 Coverage varies depending on the porosity of the surface, method of application and desired thickness of coating. Approximately 100-400 sq. ft. per 10 Re-application of High Gloss Lacquer: 1-3 years based upon wear. Note: Not recommended for areas with high moisture intrusion from below the surface. a well-ventilated area with an approved respirator device. MAINTENANCE CLEANING Highly alkaline, acidic, ammoniated, abrasive cleaners and/or bleach may break down the sealer, adversely affecting repellency and may not be good for the surface. Use a neutral cleaner specially formulated for clay surfaces. For routine cleaning with protection (not recommended for lacquered surfaces): Revitalizer Cleaner & Protector concentrate mixed with warm or hot water as suggested below: Light Duty Usage 1 part Revitalizer Cleaner & Protector to 4 parts water. Medium Duty Usage/Spray Refill 1 part Revitalizer Cleaner & Protector to 1 part water. (One gallon of concentrate makes up to five gallons of ready-to-use solution.) 3 Apply the Revitalizer Cleaner & Protector solution using a low-pressure chemicalresistant sprayer, mop, sponge or automatic scrubbing machine. 4 No rinsing needed. 5 Or use Revitalizer Cleaner & Protector in a ready-to-use spray bottle or wipes. For routine maintenance cleaning: Stone & Tile Cleaner concentrate mixed with warm or hot water as suggested below: 2 ounces Stone & Tile Cleaner in 1 gallon of water. (Do not mix stronger than 2 ounces to a gallon as a maintenance cleaner. One gallon of concentrate makes 65 gallons of cleaning solution.) 3 Apply the solution using a sponge, mop or automatic scrubbing machine, then wipe or rinse off. 4 Or use Stone & Tile Cleaner in a ready-to-use spray bottle or wipes. 26

Concrete, Stucco & Cementitious Brick READ ALL INSTRUCTIONS AND PRODUCT LABELS COMPLETELY BEFORE USING Pretest in an inconspicuous area prior to application to determine if the desired results will be achieved and that the stone is not adversely affected. NEW INSTALLATIONS Follow the recommended manufacturer s installation instructions and procedures. PRE-GROUTING For making grout clean up easier on cement brick: 2 Insure that surface temperature is between 50-80ºF. 3 Apply a single coat of StoneTech Professional Grout Release using a paint pad, low-pressure chemical-resistant sprayer, roller or brush. 4 Allow Grout Release to completely penetrate the surface for 5-15 minutes. 5 Wipe up all remaining sealer from the surface. Do not allow pooling or sealer to dry on the surface. Do not over apply. 6 A second coat of Grout Release is recommended for raw Saltillo tile. 7 Allow for a minimum of 4 hours cure time prior to grouting. 8 After grouting, remove excess grout. Do not allow grout to completely dry prior to removal. 9 Expected coverage for Grout Release is 300-400 sq. ft. per RESTORATIVE CLEANING Depending on the type of soil, stain or other foreign matter present, select one or more of the following options: For stripping off any existing topical acrylic, urethane, epoxy, heavy wax coatings and epoxy grout haze: 3 For heavy, hard to remove coatings, use StoneTech Professional Coating Stripper as is. For softer coatings, dilute Coating Stripper with clean water up to a 1 to 1 solution. 4 Apply an even coat using a chemical-resistant paintbrush, roller or deck brush. 5 Allow Stripper to dwell for 20 minutes to 2 hours or as long as needed to soften coating. Coating Stripper will remain active for up to 24 hours. floor machine at 130-140 lbs., 175 rpm, fitted with a scrub brush attachment. For cleaning of grease, oil, dirt, dry soil and soap scum: 3 Strip off all topical finishes such as waxes and coatings. 4 Prepare a solution of StoneTech Professional KlenzAll mixed with warm or hot water as suggested below: Medium Duty Usage Mix 1 part KlenzAll to 4 parts of water. Heavy Duty Usage Mix 1 part KlenzAll to 2 parts of water. 5 Apply KlenzAll using a low-pressure chemical-resistant sprayer, sponge or mop. floor machine at 130 lbs.-140 lbs., 175 rpm, fitted with a scrub brush attachment. 8 To remove deep or stubborn oil stains not completely removed by KlenzAll, let the surface dry and use StoneTech Professional Oil Stain Remover. a Apply a ¼ inch thick coat of Oil Stain Remover to the oil stained area. Insure that Oil Stain Remover covers an area 1 to 2 beyond the stained area for the purpose of containment. b Allow 2-3 days for the Oil Stain Remover to dry to a powder. c Sweep and wipe up dried powder and evaluate the stained area for removal. d Repeat process if needed. e Remove any remaining Oil Stain Remover using mineral spirits. For removal of efflorescence, grout haze, salts, mineral deposits and all other calcium-based stains (acidic cleaning): Test in an inconspicuous area, as some materials are acid sensitive and may etch when acidic cleaners like StoneTech Professional Restore are applied. Restore may damage stainless steel and other metals. Strip off all wax, acrylic, urethane and all topical finishes. 3 Prepare a solution of Restore mixed with warm or hot water as suggested below: Light Duty Usage Mix 1 part of Restore to 16 parts of water. 4 Liberally apply using a low-pressure chemicalresistant sprayer, sponge or mop. 5 Agitate well using a stiff nylon bristle scrub floor machine at 130 lbs.-140 lbs., 175 rpm, fitted with a scrub brush attachment. 6 Rinse well with clean water and mop, sponge solution. A hard surface extraction wand and portable or truck mounted extraction machine may be used. 7 Repeat the rinsing and wet vacuum process to insure that all dirt, soil and cleaner residue have been removed. Thoroughly rinse all metal surfaces. SEALING & PROTECTING Care Instructions Masonry surfaces must be sealed to prevent or minimize staining. Leaving many masonry surfaces unsealed may greatly hinder the complete removal of stains in the future. The following suggestions are for impregnating the surface and will allow the surface to breathe. Allow new installations to cure for 72 hours prior to applying sealer. Note: Because the specific composition of masonry products may vary, it is strongly recommended that a mock-up or pretest be performed to insure attainment of the desired results in both repellency and appearance. For a natural looking protector on interior and exterior surfaces (maximum protection, water and oil repellency): 3 Insure that surface is clean and residue-free. 4 StoneTech Professional BulletProof Sealer may be applied to damp surfaces one hour after standing water has been removed. 5 Liberally apply an even coat of sealer using a paint pad, low-pressure chemical-resistant sprayer, roller or brush. 6 Allow sealer to penetrate the surface for 15-30 minutes. During this time, distribute excess over entire area to insure even penetration. Wipe off any remaining sealer prior to drying on the surface. 7 A second coat may be needed for porous, absorbent surfaces and should be applied 30-40 minutes after initial application as directed in steps 5-6. 8 A minimum of 15 minutes after final application, wipe entire surface with a towel dampened with sealer to remove any residue and excess sealer, if needed. StoneTech ProfessioNAL Stone & TILE CARE RESOURCE GUIDE - 2005/2006 Edition www.stonetechpro.com 1-888-STONEHELP (1-888-786-6343) MARBLE GRANITE LIMESTONE TRAVERTINE SLATE 27

MARBLE GRANITE LIMESTONE TRAVERTINE SLATE 9 A full cure is achieved after 24-72 hours; foot 10 Expected coverage is 300-500 sq. ft. per 11 Re-application of BulletProof Stone Sealer: A 1-3 year re-application is needed for exterior surfaces. For a natural looking protector on exterior surfaces (economical or heavy duty protection, water repellency only): These recommended sealers are specially designed for exterior projects such as facades, cladding, pool decks, parking areas and driveways. They are resistant to chemicals (i.e., chlorine) and to the effects of weather (i.e., ultraviolet light/ sunlight, driving water/rain). 3 Insure that the surface is clean, dry and residue-free. 4 Liberally apply one coat of StoneTech Professional Heavy Duty Exterior Sealer with a paint pad, brush, paint roller or low-pressure solvent-resistant sprayer. 5 Allow sealer to penetrate, about 5-15 minutes. 6 Allow first coat to cure for one hour. 7 Liberally apply a second coat as directed in steps 4-5. 8 Wipe off any remaining sealer prior to drying on surface. 9 Do not walk on surface for at least 4 hours. Full cure is achieved in 24 hours. 10 Expected coverage is 200-400 sq. ft. per 11 Re-application of Heavy Duty Exterior Sealer: A 5-10 year re-application is recommended for exterior surfaces. For a color enhancing, impregnating (non-topical) protector on interior and exterior surfaces (heavy duty protection, water and oil repellency): 3 Insure that surface is clean, dry and residue-free. 4 Liberally apply an even coat of StoneTech Professional Enhancer Pro using a paint pad, roller, brush or low-pressure solvent-resistant sprayer. 5 Allow to penetrate the surface for 15-20 minutes; denser material may require maximum time for enhancer to penetrate. During this time, distribute excess over entire area to insure even penetration. Completely wipe surface with a clean dry terrycloth towel. DO NOT ALLOW ENHANCER PRO TO DRY COMPLETELY ON SURFACE! Failure to remove enhancer from the surface may result in a film or residue that may need to be mechanically removed. 6 A second coat is recommended for porous, absorbent surfaces or if a darker appearance is required and should be applied one hour after initial application as directed in steps 4-5. 7 A full cure is achieved after 24-72 hours; foot 8 Expected coverage is 200-400 sq. ft. per 9 Re-application of Enhancer Pro : interior or exterior surfaces. a well-ventilated area with an approved respirator device. Do not use a high-pressure sprayer. For a wet look, high gloss, color enhancing, topical protector on interior and exterior surfaces (maximum protection, water and oil repellency, resistant to acid etches): 1 Thoroughly pre-clean all debris, dirt, oil, grease and general stains from the surface using KlenzAll. Remove waxes, coatings and paints first with Coating Stripper. 2 Allow newly cleaned surface to completely dry prior to applying StoneTech Professional High Gloss Lacquer. 3 Mask off and protect any baseboards or 4 Avoid using in direct sunlight. Apply in air temperatures between 55 F to 80 F and on a cool dry surface. Use only in well ventilated area. 5 While wearing an organic vapor respirator, apply 2-3 even coats with a solvent-resistant natural hair bristle brush, roller or lowpressure sprayer. More coats may be applied if desired. 6 Allow 1-3 hours between coats or until surface is completely dry to touch. 7 After final application, do not walk on surface until High Gloss Lacquer is completely cured. High Gloss Lacquer will cure in 24-48 hours. 8 Clean up equipment with ordinary lacquer thinner, except as restricted by your local air quality management district. 9 Coverage varies depending on the porosity of the surface, method of application and desired thickness of coating. Approximately 100-400 sq. ft. per 10 Re-application of High Gloss Lacquer: 1-3 years based upon wear. Note: Not recommended for areas with high moisture intrusion from below the surface. a well-ventilated area with an approved respirator device. MAINTENANCE CLEANING Highly alkaline, acidic, ammoniated, abrasive cleaners and/or bleach may break down the sealer, adversely affecting repellency and may not be good for the surface. Use a neutral cleaner specially formulated for clay surfaces. For routine cleaning with protection (not recommended for lacquered surfaces): Revitalizer Cleaner & Protector concentrate mixed with warm or hot water as suggested below: Light Duty Usage 1 part Revitalizer Cleaner & Protector to 4 parts water. Medium Duty Usage/Spray Refill 1 part Revitalizer Cleaner & Protector to 1 part water. (One gallon of concentrate makes up to five gallons of ready-to-use solution.) 3 Apply the Revitalizer Cleaner & Protector solution using a low-pressure chemicalresistant sprayer, mop, sponge or automatic scrubbing machine. 4 No rinsing needed. 5 Or use Revitalizer Cleaner & Protector in a ready-to-use sprayer or wipes. For routine maintenance cleaning: Stone & Tile Cleaner concentrate mixed with warm or hot water as suggested below: 2 ounces Stone & Tile Cleaner in 1 gallon of water. (Do not mix stronger than 2 ounces to a gallon as a maintenance cleaner. One gallon of concentrate makes 65 gallons of cleaning solution.) 3 Apply the solution using a sponge, mop or automatic scrubbing machine, then wipe or rinse off. 4 Or use Stone & Tile Cleaner in a ready-to-use spray bottle or wipes. 28

Ceramic, Porcelain & Quarry Tile with Cement-based Grout READ ALL INSTRUCTIONS AND PRODUCT LABELS COMPLETELY BEFORE USING Pretest in an inconspicuous area prior to application to determine if the desired results will be achieved and that the stone is not adversely affected. NEW INSTALLATIONS Follow the recommended installation methods and procedures of the Tile Contractors Association. PRE-GROUTING Most glazed ceramic and porcelain tile do not need a grout release process to make grout clean up easier. However, unglazed porcelain tile may sometimes need a grout release process because grout and color pigments can nestle themselves within the surface pores. 2 Insure that surface temperature of the tile is between 50-80ºF. 3 Apply a light coat of StoneTech Professional Grout Sealer using a paint pad, low-pressure chemical-resistant sprayer, roller or brush across the surface of the tile. 4 Allow the Grout Sealer to completely penetrate the tile for 5-15 minutes. 5 Wipe up all remaining sealer from the surface. Do not allow pooling or sealer to dry on the surface. Do not over apply. 6 Allow for a minimum of 2 hours cure time prior to grouting. 7 After grouting, remove excess grout. Do not allow grout to completely dry prior to removal. 8 Expected coverage for Grout Sealer is 1,000-1,500 sq. ft. per RESTORATIVE CLEANING Depending on the type of soil, stain or other foreign matter present, select one or more of the following options: For stripping off any existing topical acrylic, urethane, epoxy, heavy wax coatings and epoxy grout haze: 3 For heavy, hard to remove coatings, use StoneTech Professional Coating Stripper as is. For softer coatings, dilute Coating Stripper with clean water up to a 1 to 1 solution. 4 Apply an even coat using a chemical-resistant paintbrush, roller or deck brush. 5 Allow Stripper to dwell for 20 minutes to 2 hours or as long as needed to soften coating. Coating Stripper will remain active for up to 24 hours. Do not allow Coating Stripper to remain in contact with epoxy grout joints for longer than two hours. floor machine at 130-140 lbs., 175 rpm, fitted with a scrub brush attachment. and cleaner residues have been removed. For cleaning of grease, oil, dirt, dry soil and soap scum: 3 Strip off all topical finishes such as waxes and coatings. 4 Prepare a solution of StoneTech Professional KlenzAll mixed with warm r hot water as suggested below: Medium Duty Usage Mix 1 part KlenzAll to 4 parts of water. Heavy Duty Usage Mix 1 part KlenzAll to 2 parts of water. 5 Apply KlenzAll using a low-pressure chemical-resistant sprayer, sponge or mop. floor machine at 130 lbs.-140 lbs., 175 rpm, fitted with a scrub brush attachment. 8 To remove deep or stubborn oil stains not completely removed by KlenzAll, let the surface dry and use StoneTech Professional Oil Stain Remover. a Apply a ¼ inch thick coat of Oil Stain Remover to the oil stained area. Insure that Oil Stain Remover covers an area 1 to 2 beyond the stained area for the purpose of containment. b Allow 2-3 days for the Oil Stain Remover to dry to a powder. c Sweep and wipe up dried powder and evaluate the stained area for removal. d Repeat process if needed. e Remove any remaining Oil Stain Remover using mineral spirits. For removal of efflorescence, grout haze, salts, mineral deposits and all other calcium-based stains (acidic cleaning): Test in an inconspicuous area to determine if the desired results will be achieved. Restore may damage stainless steel and other surfaces. 3 Strip off all wax, acrylic, urethane and all topical finishes. 4 Prepare a solution of Restore mixed with warm or hot water as suggested below: Medium Duty Usage Mix 1 part of Restore to 4 parts of water. Heavy Duty Usage Mix 1 part of Restore to 1 part of water. 5 Liberally apply using a low-pressure chemicalresistant sprayer, sponge or mop. floor machine at 130 lbs.-140 lbs., 175 rpm, fitted with a scrub brush attachment. solution. A hard surface wand and portable or truck mounted extraction machine may be used for this process. Repeat the rinsing and wet vacuum process to insure that all dirt, soil and cleaner residues have been removed. Thoroughly rinse all metal surfaces. SEALING & PROTECTING Care Instructions Cementitious grout must be sealed to prevent or minimize staining. Leaving these surfaces unsealed may greatly hinder the ability to completely remove stains in the future. Allow new installations to cure for 72 hours prior to applying sealer. For a natural looking protector on interior and exterior surfaces (heavy duty protection, water and oil repellency): 3 Insure that the surface is clean, dry and residue-free. 4 Liberally apply StoneTech Professional Grout Sealer using a paint pad, low-pressure chemical-resistant sprayer, narrow roller or natural hairbrush, focusing on the grout joints. 5 Allow sealer to completely penetrate into the grout, 5-15 minutes. 6 Liberally apply a second coat of Grout Sealer following steps 4-5. 7 Wipe up all sealer from the surface of the tile. Use a clean, dry, lint-free, cotton towel or mop to remove excess sealer. 8 If sealer was not completely wiped off and a residue appears, wipe entire surface with a towel dampened with sealer. Use a white, non-abrasive nylon brush or pad to loosen residue and follow with a clean, white absorbent towel to remove. 9 A full cure is achieved after 24-48 hours; foot traffic may begin in 4 hours. Cover with red rosin paper, if foot traffic must resume StoneTech ProfessioNAL Stone & TILE CARE RESOURCE GUIDE - 2005/2006 Edition www.stonetechpro.com 1-888-STONEHELP (1-888-786-6343) MARBLE GRANITE LIMESTONE TRAVERTINE SLATE 29

MARBLE GRANITE LIMESTONE TRAVERTINE SLATE before the recommended time periods have passed. 10 Expected coverage is 600-1,000 sq. ft. per gallon based upon grout joint width. 11 Re-application of Grout Sealer: A 1-3 year re-application is needed for exterior surfaces. MAINTENANCE CLEANING Highly alkaline, acidic, ammoniated, abrasive cleaners and/or bleach may break down the sealer, adversely affecting repellency and may not be good for the grout. Use a neutral cleaner specially formulated for tile and grout. For routine maintenance cleaning: Stone & Tile Cleaner concentrate mixed with warm or hot water as suggested below: 2 ounces Stone & Tile Cleaner in 1 gallon of water. (Do not mix stronger than 2 ounces to a gallon as a maintenance cleaner. One gallon of concentrate makes 65 gallons of cleaning solution.) 3 Apply the solution using a sponge, mop or automatic scrubbing machine, then wipe or rinse off. 4 Or use Stone & Tile Cleaner in a ready-to-use spray bottle or wipes. For routine cleaning with protection: Revitalizer Cleaner & Protector concentrate mixed with warm or hot water as suggested below: Light Duty Usage 1 part Revitalizer Cleaner & Protector to 4 parts water. Medium Duty Usage/Spray Refill 1 part Revitalizer Cleaner & Protector to 1 part water. (One gallon of concentrate makes up to five gallons of ready-to-use solution.) 3 Apply the Revitalizer Cleaner & Protector solution using a low-pressure chemicalresistant sprayer, mop, sponge or automatic scrubbing machine. 4 No rinsing needed. 5 Or use Revitalizer Cleaner & Protector in a ready-to-use spray bottle or wipes. 30

Ceramic, Porcelain & Quarry Tile with Epoxy-based Grout READ ALL INSTRUCTIONS AND PRODUCT LABELS COMPLETELY BEFORE USING Pretest in an inconspicuous area prior to application to determine if the desired results will be achieved and that the stone is not adversely affected. NEW INSTALLATIONS Follow the recommended installation methods and procedures of the Tile Contractors Association. PRE-GROUTING Most glazed ceramic and porcelain tile do not need a grout release process to make grout clean up easier. However, unglazed porcelain tile may sometimes need a grout release process because grout and color pigments can nestle themselves within the surface pores. 2 Insure that surface temperature of the tile is between 50-80F. 3 Apply a light coat of StoneTech Professional Grout Sealer using a paint pad, low-pressure chemical-resistant sprayer, roller or brush across the surface of the tile. 4 Allow the Grout Sealer to completely penetrate the tile for 5-15 minutes. 5 Wipe up all remaining sealer from the surface. Do not allow pooling or sealer to dry on the surface. Do not over apply. 6 Allow for a minimum of 2 hours cure time prior to grouting. 7 After grouting, remove excess grout. Do not allow grout to completely dry prior to removal. 8 Expected coverage for Grout Sealer is 1,000-1,500 sq. ft. per RESTORATIVE CLEANING Depending on the type of soil, stain or other foreign matter present, select one or more of the following options: For stripping off any existing topical acrylic, urethane, epoxy, heavy wax coatings and epoxy grout haze: 3 For heavy, hard to remove coatings, use StoneTech Professional Coating Stripper as is. For softer coatings, dilute Coating Stripper with clean water up to a 1 to 1 solution. 4 Apply an even coat using a chemical-resistant paintbrush, roller or deck brush. 5 Allow Stripper to dwell for 20 minutes to 2 hours or as long as needed to soften coating. Coating Stripper will remain active for up to 24 hours. Do not allow Coating Stripper to remain in contact with epoxy grout joints for longer than two hours. floor machine at 130-140 lbs., 175 rpm, fitted with a scrub brush attachment. and cleaner residues have been removed. For cleaning of grease, oil, dirt, dry soil and soap scum: Care Instructions 3 Strip off all topical finishes such as waxes and coatings. 4 Prepare a solution of StoneTech Professional KlenzAll mixed with warm r hot water as suggested below: Medium Duty Usage Mix 1 part KlenzAll to 4 parts of water. Heavy Duty Usage Mix 1 part KlenzAll to 2 parts of water. 5 Apply KlenzAll using a low-pressure chemical-resistant sprayer, sponge or mop. floor machine at 130 lbs.-140 lbs., 175 rpm, fitted with a scrub brush attachment. 8 To remove deep or stubborn oil stains not completely removed by KlenzAll, let the surface dry and use StoneTech Professional Oil Stain Remover. a Apply a ¼ inch thick coat of Oil Stain Remover to the oil stained area. Insure that Oil Stain Remover covers an area 1 to 2 beyond the stained area for the purpose of containment. b Allow 2-3 days for the Oil Stain Remover to dry to a powder. c Sweep and wipe up dried powder and evaluate the stained area for removal. d Repeat process if needed. e Remove any remaining Oil Stain Remover using mineral spirits. MARBLE GRANITE LIMESTONE TRAVERTINE SLATE StoneTech ProfessioNAL Stone & TILE CARE RESOURCE GUIDE - 2005/2006 Edition www.stonetechpro.com 1-888-STONEHELP (1-888-786-6343) 31

SLATE TRAVERTINE LIMESTONE GRANITE MARBLE RESTORATIVE CLEANING (CONT D) For removal of efflorescence, grout haze, salts, mineral deposits and all other calcium-based stains (acidic cleaning): Test in an inconspicuous area to determine if the desired results will be achieved. Restore may damage stainless steel and other surfaces. 3 Strip off all wax, acrylic, urethane and all topical finishes. 4 Prepare a solution of Restore mixed with warm or hot water as suggested below: Medium Duty Usage Mix 1 part of Restore to 4 parts of water. Heavy Duty Usage Mix 1 part of Restore to 1 part of water. Liberally apply using a low-pressure chemicalresistant sprayer, sponge or mop. 5 Agitate well using a stiff nylon bristle scrub floor machine at 130 lbs.-140 lbs., 175 rpm, fitted with a scrub brush attachment. 6 Rinse well with clean water and mop, sponge solution. A hard surface wand and portable or truck mounted extraction machine may be used for this process. Repeat the rinsing and wet vacuum process to insure that all dirt, soil and cleaner residues have been removed. Thoroughly rinse all metal surfaces. SEALING & PROTECTING Epoxy grout, ceramic, porcelain & quarry tile are generally impervious to liquid stains from both oil and water-based materials and do not require sealing. Maintenance cleaning is required for dirt and dry soil removal. MAINTENANCE CLEANING Use a neutral cleaner specially formulated for tile & grout. For routine maintenance cleaning: Stone & Tile Cleaner concentrate mixed with warm or hot water as suggested below: 2 ounces Stone & Tile Cleaner in 1 gallon of water. (Do not mix stronger than 2 ounces to a gallon as a maintenance cleaner. One gallon of concentrate makes 65 gallons of cleaning solution.) 3 Apply the solution using a sponge, mop or automatic scrubbing machine, then wipe or rinse off. 4 Or use Stone & Tile Cleaner in a ready-to-use spray bottle or wipes. 32

Cantera and Adoquin READ ALL INSTRUCTIONS AND PRODUCT LABELS COMPLETELY BEFORE USING Pretest in an inconspicuous area prior to application to determine if the desired results will be achieved and that the stone is not adversely affected. NEW INSTALLATIONS Follow the recommended installation methods and procedures of the Marble Institute of America and the Tile Contractors Association. PRE-GROUTING For making grout clean up easier on porous stone: 2 Insure that surface temperature of the stone is between 50-80ºF. 3 Apply a single coat of StoneTech Professional Grout Release using a paint pad, low-pressure chemical-resistant sprayer, roller or brush. 4 Allow the Grout Release to completely penetrate the stone for 5-15 minutes. 5 Wipe up all remaining sealer from the surface of the stone. Do not allow pooling or sealer to dry on the surface. Do not over apply. 6 Allow for a minimum of 4 hours cure time prior to grouting. 7 After grouting, remove excess grout. Do not allow grout to completely dry prior to removal. 8 Expected coverage for Grout Release is 200-400 sq. ft. per RESTORATIVE CLEANING Depending on the type of soil, stain or other foreign matter present, select one or more of the following options: For stripping off any existing topical acrylic, urethane, epoxy, heavy wax coatings and epoxy grout haze: 3 For heavy, hard to remove coatings, use StoneTech Professional Coating Stripper as is. For softer coatings, dilute Coating Stripper with clean water up to a 1 to 1 solution. 4 Apply an even coat using a chemical-resistant paintbrush, roller or deck brush. 5 Allow Stripper to dwell for 20 minutes to 2 hours or as long as needed to soften coating. Coating Stripper will remain active for up to 24 hours. floor machine at 130-140 lbs., 175 rpm, fitted with a scrub brush attachment. a well-ventilated area with an approved respirator device. For cleaning of grease, oil, dirt, dry soil and soap scum: 3 Strip off all topical finishes such as waxes and coatings. 4 Prepare a solution of StoneTech Professional KlenzAll mixed with warm or hot water as suggested below: Medium Duty Usage Mix 1 part KlenzAll to 4 parts of water. Heavy Duty Usage Mix 1 part KlenzAll to 2 parts of water. 5 Apply KlenzAll using a low-pressure chemical-resistant sprayer, sponge or mop. floor machine at 130 lbs.-140 lbs., 175 rpm, fitted with a scrub brush attachment. 8 To remove deep or stubborn oil stains not completely removed by KlenzAll, let the surface dry and use StoneTech Professional Oil Stain Remover. a Apply a ¼ inch thick coat of Oil Stain Remover to the oil stained area. Insure that Oil Stain Remover covers an area 1 to 2 beyond the stained area for the purpose of containment. b Allow 2-3 days for the Oil Stain Remover to dry to a powder. c Sweep and wipe up dried powder and evaluate the stained area for removal. d Repeat process if needed. e Remove any remaining Oil Stain Remover using mineral spirits. For removal of efflorescence, grout haze, salts, mineral deposits and all other calcium-based stains acidic cleaning): Test in an inconspicuous area, as some materials are acid sensitive and may etch when acidic cleaners like StoneTech Professional Restore are applied. Restore may damage stainless steel and other metals. 3 Strip off all wax, acrylic, urethane and all topical finishes. 4 Prepare a solution of Restore mixed with warm or hot water as suggested below: Medium Duty Usage Mix 1 part of Restore to 4 parts of water. Heavy Duty Usage Mix 1 part of Restore to 1 part of water. 5 Liberally apply using a low-pressure chemicalresistant sprayer, sponge or mop. floor machine at 130 lbs.-140 lbs., 175 rpm, fitted with a scrub brush attachment. solution. A hard surface extraction wand and portable or truck mounted extraction machine may be used. Repeat the rinsing and wet vacuum process to insure that all dirt, soil Thoroughly rinse all metal surfaces. SEALING & PROTECTING Care Instructions Natural stone surfaces must be sealed to prevent or minimize staining. Leaving natural stone untreated may greatly hinder the complete removal of stains in the future. The following suggestions are for impregnating the stone and will allow the stone to breathe. Allow new installations to cure for 72 hours prior to applying sealer. For a natural looking protector on interior and exterior surfaces (heavy duty protection, water and oil repellency): 3 Insure that surface is clean and residue-free. 4 StoneTech Professional Heavy Duty Sealer may be applied to damp surfaces one hour after standing water has been removed. 5 Liberally apply an even coat of sealer using a paint pad, low-pressure chemical-resistant sprayer, roller or brush. 6 Allow sealer to penetrate the surface for 15-30 minutes. During this time, distribute excess over entire area to insure even penetration. Wipe off any remaining sealer prior to drying on the surface. 7 A second coat may be needed for porous, absorbent surfaces and should be applied 30-40 minutes after initial application as directed in steps 5-6. 8 A minimum of 15 minutes after final application, wipe entire surface with a clean dry towel to remove any residue and excess sealer, if needed. 9 A full cure is achieved after 24-72 hours; foot 10 Expected coverage is 200-400 sq. ft. per 11 Re-application of Heavy Duty Sealer: A 1-3 year re-application is needed for exterior surfaces. MARBLE GRANITE LIMESTONE TRAVERTINE SLATE StoneTech ProfessioNAL Stone & TILE CARE RESOURCE GUIDE - 2005/2006 Edition www.stonetechpro.com 1-888-STONEHELP (1-888-786-6343) 33

MARBLE GRANITE LIMESTONE TRAVERTINE SLATE For a natural looking protector on exterior surfaces (heavy duty protection, water repellency only): StoneTech Professional Heavy Duty Exterior Sealer is a water repellent specially designed for exterior projects such as facades, cladding, pool decks, parking areas and driveways. It is very resistant to chemicals (i.e., chlorine) and to the effects of weather (i.e., ultraviolet light/sunlight, driving water/rain). 3 Insure that the surface is clean, dry and residue-free. 4 Liberally apply an even coat of Heavy Duty Exterior Sealer with a paint pad, brush, paint roller or low-pressure solvent-resistant sprayer. 5 Allow sealer to penetrate the surface for 5-15 minutes; denser material may require more time for sealer to penetrate. During this time, distribute excess over entire area to insure even penetration. Wipe off any remaining sealer prior to drying on the surface. 6 A second coat may be needed for porous, absorbent surfaces and should be applied one hour after initial application as directed in steps 4-5. 7 If sealer was not completely wiped off and a residue appears, wipe entire surface with a towel dampened with sealer. Use a white, non-abrasive nylon brush or pad to loosen residue and follow with a clean, white absorbent towel to remove. 8 Do not walk on surface for at least 4-6 hours. Full cure is achieved in 24-72 hours. 9 Expected coverage is 200-400 sq. ft. per 10 Re-application of Heavy Duty Exterior Sealer: A 5-10 year re-application is recommended for exterior surfaces. For a color enhancing, impregnating (non-topical) protector on interior and exterior surfaces (heavy duty protection, water and oil repellency): Insure that surface is clean, dry and residue-free. Surface temperature should be between 50 F and 80 F. 3 Liberally apply an even coat of StoneTech Professional Enhancer Pro using a paint pad, roller, brush or low-pressure solvent-resistant sprayer. 4 Allow to penetrate the surface for 15-20 minutes; denser material may require more time for Enhancer Pro to penetrate. During this time, distribute excess over entire area to insure even penetration. Completely wipe surface with a clean dry terrycloth towel. DO NOT ALLOW ENHANCER PRO TO DRY COMPLETELY ON SURFACE! Failure to remove enhancer from the surface may result in a film or residue that may need to be mechanically removed. 5 A second coat may be needed for porous, absorbent surfaces or if a darker appearance is required and should be applied one hour after initial application as directed in steps 4-5. 6 A full cure is achieved after 24-72 hours; foot 7 Expected coverage is 400-600 sq. ft. per 8 Re-application of Enhancer Pro : interior or exterior surfaces. a well-ventilated area with an approved respirator device. Do not use a high-pressure sprayer. For a color enhancing, impregnating (non-topical) protector on interior surfaces (economical protection, water and oil repellency): Insure that surface is clean, dry and residue-free. 3 Liberally apply an even coat of StoneTech Professional Enhancer using a paint pad, low-pressure chemical-resistant sprayer, roller or brush. 4 Allow to penetrate the surface for 15-30 minutes; denser material may require maximum time for enhancer to penetrate. During this time, distribute excess over entire area to insure even penetration. Completely wipe surface dry. DO NOT ALLOW ENHANCER TO DRY COMPLETELY ON SURFACE! 5 A second coat may be needed for porous, absorbent surfaces or if a darker appearance is required and should be applied one hour after initial application as directed in steps 4-5. 6 A full cure is achieved after 24-72 hours; foot 7 Expected coverage is 400-600 sq. ft. per 8 Re-application of Enhancer: For a wet look, high gloss, color enhancing, topical protector on interior and exterior surfaces (maximum protection, water and oil repellency, resistant to acid etches): 1 Thoroughly pre-clean all debris, dirt, oil, grease and general stains from the surface using KlenzAll. Remove waxes, coatings and paints first with Coating Stripper. 2 Allow newly cleaned surface to completely dry prior to applying StoneTech Professional High Gloss Lacquer. 3 Mask off and protect any baseboards or 4 Avoid using in direct sunlight. Apply in air temperatures between 55 F to 80 F and on a cool dry surface. Use only in well ventilated area. 5 While wearing an organic vapor respirator, apply 2-3 even coats with a solvent-resistant natural hair bristle brush, roller or lowpressure sprayer. 6 Allow 1-3 hours between coats or until surface is completely dry to the touch. 7 After final application, do not walk on surface until High Gloss Lacquer is completely cured. High Gloss Lacquer will cure in 24-48 hours. 8 Clean up equipment with ordinary lacquer thinner, except as restricted by your local air quality management district. 9 Coverage varies depending on the porosity of the surface, method of application and desired thickness of coating. Approximately 100-400 sq. ft. per 10 Re-application of High Gloss Lacquer: 1-3 years based upon wear. Note: Not recommended for areas with high moisture intrusion from below the surface. a well-ventilated area with an approved respirator device. MAINTENANCE CLEANING Highly alkaline, acidic, ammoniated, abrasive cleaners and/or bleach may break down the sealer, adversely affecting repellency and may not be good for the stone. Use a neutral cleaner specially formulated for natural stone. For routine cleaning with protection (not recommended for lacquered surfaces): Revitalizer Cleaner & Protector concentrate mixed with warm or hot water as suggested below: Light Duty Usage 1 part Revitalizer Cleaner & Protector to 4 parts water. Medium Duty Usage/Spray Refill 1 part Revitalizer Cleaner & Protector to 1 part water. (One gallon of concentrate makes up to five gallons of ready-to-use solution.) 3 Apply the Revitalizer Cleaner & Protector solution using a low-pressure chemicalresistant sprayer, mop, sponge or automatic scrubbing machine. 4 No rinsing needed. 5 Or use Revitalizer Cleaner & Protector in a ready-to-use spray bottle or wipes. For routine maintenance cleaning: Stone & Tile Cleaner concentrate mixed with warm or hot water as suggested below: 2 ounces Stone & Tile Cleaner in 1 gallon of water. (Do not mix stronger than 2 ounces to a gallon as a maintenance cleaner. One gallon of concentrate makes 65 gallons of cleaning solution.) 3 Apply the solution using a sponge, mop or automatic scrubbing machine, then wipe or rinse off. 4 Or use Stone & Tile Cleaner in a ready-to-use spray bottle or wipes. 34

TECHNICAL DATA SHEET BulletProof MAXIMUM SEALER PRODUCT BENEFITS Advanced microbond protection Maximum protection against all stains Makes cleaning stone easier Natural look Water-based Interior & exterior SURFACES Natural stone such as marble, granite, limestone, slate, travertine, sandstone & terrazzo Best suited for the most porous stone surfaces DIRECTIONS: Always test in a small inconspicuous area with a 24-hour cure time to determine ease of application and desired results. Allow new grout installations to cure for a minimum of 72 hours prior to application. Make sure surface is clean, dry and free of waxes and coatings. 1 Mask off and protect any baseboards or adjacent areas to avoid splashing and overspray onto surfaces not intended to be 2 Sealer may be applied to damp surfaces one hour after standing water has been removed. 3 Liberally apply an even coat using a paint pad, low-pressure chemicalresistant sprayer, roller or brush. 4 Allow sealer to penetrate the surface for 15-30 minutes. During this time, distribute excess over entire area to insure even penetration. Wipe entire surface thoroughly with clean dry towel. 5 A second coat may be needed for porous, absorbent surfaces and should be applied 30-40 minutes after initial application as directed in steps 3-4. 6 A minimum of 15 minutes after final application, wipe entire surface with a clean dry towel to remove any excess sealer. If needed, dampen white nylon pad with sealer to remove residue and dry again thoroughly with clean dry towel. 7 A full cure is achieved after 24-72 hours; foot traffic may begin in 6-8 hours. Cover with red rosin paper, if foot traffic must resume before the recommended time periods have passed. 8 Clean equipment with water. COVERAGE: 200-1,500 sq. ft. per EXPECTED WEAR: 3-5 years on interior surfaces & 1-3 years on exterior surfaces. HANDLING INSTRUCTIONS: Do not ingest. Avoid contact with eyes and skin. Avoid prolonged exposure to vapors. KEEP OUT OF REACH OF CHILDREN. DO NOT FREEZE OR STORE ABOVE 100 F/38 C. DO NOT MIX WITH CHEMICALS. EMERGENCY FIRST AID PROCEDURES: Ingestion: Do not induce vomiting. Call poison control center. Consult a physician. Eye Contact: Flush thoroughly with water for at least 15 minutes and consult a physician if irritation persists. Skin Contact: Wash skin with mild soap and water. Inhalation: Remove to fresh air. Consult a physician if irritation persists. PROTECT CLEAN TRANSFORM AVAILABLE SIZES 2 oz. Sample Quart Gallon 5 Gallon 55 Gallon StoneTech ProfessioNAL Stone & TILE CARE RESOURCE GUIDE - 2005/2006 Edition www.stonetechpro.com 1-888-STONEHELP (1-888-786-6343) 35

TECHNICAL DATA SHEET PROTECT HEAVY DUTY Sealer CLEAN TRANSFORM PRODUCT BENEFITS Advanced microbond protection Heavy duty protection against all stains Makes cleaning stone easier Natural look Water-based Interior & exterior SURFACES Natural stone such as marble, granite, limestone, slate, travertine, sandstone, flagstone & terrazzo DIRECTIONS: Always test in a small inconspicuous area with a 24-hour cure time to determine ease of application and desired results. Allow new grout installations to cure for a minimum of 72 hours prior to application. Make sure surface is clean, dry and free of waxes and coatings. 1 Mask off and protect any baseboards or adjacent areas to avoid splashing and overspray onto surfaces not intended to be 2 Sealer may be applied to damp surfaces one hour after standing water has been removed. 3 Liberally apply an even coat using a paint pad, low-pressure chemicalresistant sprayer, roller or brush 4 Allow sealer to penetrate the surface for 15-30 minutes. During this time, distribute excess over entire area to insure even penetration. Wipe entire surface thoroughly with clean dry towel. 5 A second coat may be needed for porous, absorbent surfaces and should be applied 30-40 minutes after initial application as directed in steps 3-4. 6 A minimum of 15 minutes after final application, wipe entire surface with a clean dry towel to remove any excess sealer. If needed, dampen white nylon pad with sealer to remove residue and dry again thoroughly with clean dry towel. 7 A full cure is achieved after 24-72 hours; foot traffic may begin in 6-8 hours. Cover with red rosin paper, if foot traffic must resume before the recommended time periods have passed. 8 Clean equipment with water. COVERAGE: 200-1,000 sq. ft. per EXPECTED WEAR: 3-5 years on interior surfaces & 1-3 years on exterior surfaces. HANDLING INSTRUCTIONS: Do not ingest. Avoid contact with eyes and skin. Avoid prolonged exposure to vapors. KEEP OUT OF REACH OF CHILDREN. DO NOT FREEZE OR STORE ABOVE 100 F/38 C. DO NOT MIX WITH CHEMICALS. EMERGENCY FIRST AID PROCEDURES: Ingestion: Do not induce vomiting. Call poison control center. Consult a physician. Eye Contact: Flush thoroughly with water for at least 15 minutes and consult a physician if irritation persists. Skin Contact: Wash skin with mild soap and water. Inhalation: Remove to fresh air. Consult a physician if irritation persists. AVAILABLE SIZES 2 oz. Sample Quart Gallon 5 Gallon 55 Gallon 36 StoneTech ProfessioNAL Stone & TILE CARE RESOURCE GUIDE - 2005/2006 Edition www.stonetechpro.com 1-888-STONEHELP (1-888-786-6343)

TECHNICAL DATA SHEET Sealer PRODUCT BENEFITS Advanced microbond protection Standard protection against all stains Makes cleaning stone easier Natural look Water-based Interior & exterior SURFACES Natural stone such as marble, granite, limestone, slate, travertine, sandstone, flagstone & terrazzo DIRECTIONS: Always test in a small inconspicuous area with a 24-hour cure time to determine ease of application and desired results. Allow new grout installations to cure for a minimum of 72 hours prior to application. Make sure surface is clean, dry and free of waxes and coatings. 1 Mask off and protect any baseboards or adjacent areas to avoid splashing and overspray onto surfaces not intended to be 2 Sealer may be applied to damp surfaces one hour after standing water has been removed. 3 Liberally apply an even coat using a paint pad, low-pressure chemicalresistant sprayer, roller or brush. 4 Allow sealer to penetrate the surface for 15-30 minutes. During this time, distribute excess over entire area to insure even penetration. Wipe entire surface thoroughly with clean dry towel. 5 A second coat may be needed for porous, absorbent surfaces and should be applied 30-40 minutes after initial application as directed in steps 3-4. 6 A minimum of 15 minutes after final application, wipe entire surface with a clean dry towel to remove any excess sealer. If needed, dampen white nylon pad with sealer to remove residue and dry again thoroughly with clean dry towel. 7 A full cure is achieved after24-72 hours; foot traffic may begin in 6-8 hours. Cover with red rosin paper, if foot traffic must resume before the recommended time periods have passed. 8 Clean equipment with water. COVERAGE: 200-1,000 sq. ft. per EXPECTED WEAR: 3-5 years on interior surfaces & 1-3 years on exterior surfaces. HANDLING INSTRUCTIONS: Do not ingest. Avoid contact with eyes and skin. Avoid prolonged exposure to vapors. KEEP OUT OF REACH OF CHILDREN. DO NOT FREEZE OR STORE ABOVE 100 F/38 C. DO NOT MIX WITH CHEMICALS. EMERGENCY FIRST AID PROCEDURES: Ingestion: Do not induce vomiting. Call poison control center. Consult a physician. Eye Contact: Flush thoroughly with water for at least 15 minutes and consult a physician if irritation persists. Skin Contact: Wash skin with mild soap and water. Inhalation: Remove to fresh air. Consult a physician if irritation persists. PROTECT CLEAN TRANSFORM AVAILABLE SIZES 2 oz. Sample Quart Gallon 5 Gallon 55 Gallon StoneTech ProfessioNAL Stone & TILE CARE RESOURCE GUIDE - 2005/2006 Edition www.stonetechpro.com 1-888-STONEHELP (1-888-786-6343) 37

TECHNICAL DATA SHEET PROTECT HEAVY DUTY Exterior Sealer CLEAN TRANSFORM PRODUCT BENEFITS Repels water Weather resistant Heavy duty protection against water-based stains Minimizes efflorescence Natural look Solvent-based Exterior use SURFACES Natural stone such as limestone, granite, slate, flagstone & sandstone Masonry & concrete DIRECTIONS: Always test in a small inconspicuous area with a 24-hour cure time to determine ease of application and desired results. Allow new grout installations to cure for a minimum of 72 hours prior to application. Make sure surface is clean, thoroughly dry and free of waxes and coatings. Surface temperature should be between 50 F and 80 F. 1 Mask off and protect any baseboards or adjacent areas to avoid splashing and overspray onto surfaces not intended to be 2 Liberally apply an even coat with a paint pad, paintbrush, paint roller or low-pressure solvent-resistant sprayer. 3 Allow to penetrate the surface for 5-15 minutes; denser material may require more time for sealer to penetrate. During this time, distribute excess over entire area to insure even penetration. 4 Thoroughly wipe the entire surface with a clean dry cloth to completely remove all excess sealer from the surface. DO NOT ALLOW SEALER TO DRY ON THE SURFACE. 5 A second coat may be needed for porous, absorbent surfaces and should be applied one hour after initial application as directed in steps 2-4. 6 If sealer was not completely wiped off and a residue appears, wipe entire surface with a towel dampened with sealer. Use a white nylon pad to loosen residue and follow with a clean, white absorbent towel to remove. 7 Do not walk on surface for at least 4-6 hours. Full cure is achieved in 24-72 hours. 8 Clean equipment with mineral spirits. COVERAGE: 200-1,000 sq. ft. per EXPECTED WEAR: 5-10 years. HANDLING INSTRUCTIONS: Do not ingest. Avoid contact with eyes and skin. Avoid exposure to vapors. Use in a well-ventilated area or with an approved KEEP OUT OF REACH OF CHILDREN. DO NOT FREEZE OR STORE ABOVE 100 F/38 C. DO NOT MIX WITH CHEMICALS. EMERGENCY FIRST AID PROCEDURES: Ingestion: Do not induce vomiting. Call poison control center. Consult a physician. Eye Contact: Flush thoroughly with water for at least 15 minutes and get medical attention. Skin Contact: Wash skin with mild soap and water. Consult physician if irritation is observed and persists. Launder affected clothing before re-wearing. Inhalation: Remove to fresh air. Consult a physician if irritation, nausea, dizziness or respiratory problems persist. AVAILABLE SIZES 2 oz. Sample Quart Gallon 5 Gallon 55 Gallon 38 StoneTech ProfessioNAL Stone & TILE CARE RESOURCE GUIDE - 2005/2006 Edition www.stonetechpro.com 1-888-STONEHELP (1-888-786-6343)

TECHNICAL DATA SHEET HEAVY DUTY Grout Sealer PRODUCT BENEFITS Keeps grout looking new Makes cleaning easier Mold and mildew resistant sealer Heavy duty protection against all stains Natural look Water-based Interior & exterior SURFACES Grout for ceramic & porcelain tile DIRECTIONS: Always test in a small inconspicuous area with a 24-hour cure time to determine ease of application and desired results. Allow new grout installations to cure for a minimum of 72 hours prior to application. Make sure surface is clean, thoroughly dry and free of waxes and coatings. 1 Mask off and protect any baseboards or adjacent areas to avoid splashing and overspray onto surfaces not intended to be 2 Liberally apply using a paint pad, low-pressure chemical-resistant sprayer, narrow roller or natural hairbrush, focusing on the grout joints. 3 Allow sealer to completely penetrate into the grout, 5-15 minutes. 4 Liberally apply a second coat following steps 2-3. 5 Wipe up all sealer from the surface of the tile. Use a clean, dry, lint-free, cotton towel. 6 If sealer was not completely wiped off and a residue appears, wipe entire surface with a towel dampened with sealer. Use a white nylon pad to loosen residue and follow with a clean, white absorbent towel to remove. 7 A full cure is achieved after 24-48 hours; foot traffic may begin in 4 hours. Cover with red rosin paper, if foot trafficmust resume before the recommended time periods have passed. 8 Clean equipment with water. COVERAGE: 600-1,000 sq. ft. per EXPECTED WEAR: 3-5 years on interior surfaces & 1-3 years on exterior surfaces. HANDLING INSTRUCTIONS: Do not ingest. Avoid contact with eyes and skin. Avoid prolonged exposure to vapors. KEEP OUT OF REACH OF CHILDREN. DO NOT FREEZE OR STORE ABOVE 100 F/38 C. DO NOT MIX WITH CHEMICALS. EMERGENCY FIRST AID PROCEDURES: Ingestion: Do not induce vomiting. Call poison control center. Consult a physician. Eye Contact: Flush thoroughly with water for at least 15 minutes and get medical attention. Skin Contact: Wash skin with mild soap and water. Consult physician if irritation is observed and persists. Launder affected clothing before re-wearing. Inhalation: Remove to fresh air. Consult a physician if irritation persists. PROTECT CLEAN TRANSFORM AVAILABLE SIZES 2 oz. Sample Pint 24 oz. Spray Quart Gallon 5 Gallon 55 Gallon StoneTech ProfessioNAL Stone & TILE CARE RESOURCE GUIDE - 2005/2006 Edition www.stonetechpro.com 1-888-STONEHELP (1-888-786-6343) 39

TECHNICAL DATA SHEET PROTECT ORIGINAL Impregnator Pro SEALER CLEAN TRANSFORM PRODUCT BENEFITS Heavy duty protection against all stains Original fluorochemical technology Natural look Solvent-based Interior & exterior SURFACES Natural stone such as marble, granite, limestone, slate, travertine, sandstone & terrazzo DIRECTIONS: Always test in a small inconspicuous area with 24-hour cure time to determine ease of application and desired results. Allow new grout installations to cure for a minimum of 72 hours prior to applying sealer. Make sure surface is clean, dry and free of waxes and coatings. Surface temperature should be between 50 F and 80 F. 1 Mask off baseboards and adjacent areas to avoid overspray onto surfaces not intended to be 2 Liberally apply an even coat using a paint pad, roller, brush or lowpressure solvent-resistant sprayer. 3 Allow sealer to penetrate surface for 15-30 minutes; denser material may require more time for sealer to penetrate. During this time, distribute excess over entire area to insure even penetration. 4 Thoroughly wipe entire surface with dry cloth to remove excess Impregnator Pro from surface. DO NOT ALLOW IMPREGNATOR PRO TO DRY ON SURFACE. 5 A second coat may be needed for more porous surfaces and should be applied one hour after initial application, as directed in steps 2-4. 6 If sealer was not completely wiped off and a residue appears, wipe entire surface with a towel dampened with sealer. Use a white nylon pad to loosen residue and follow with white absorbent towel to remove. 7 Full cure is achieved after 24-72 hours; foot traffic may begin in 6-8 hours. Cover with red rosin paper, if foot traffic must resume before the recommended time periods have passed. 8 Clean equipment with mineral spirits. COVERAGE: 200-1,500 sq. ft. per EXPECTED WEAR: 3-5 years on interior surfaces & 1-3 years on exterior surfaces. HANDLING INSTRUCTIONS: Do not ingest. Avoid contact with eyes and skin. Avoid exposure to vapors. Use in a well ventilated area with an approved Do not use a high-pressure sprayer. KEEP OUT OF REACH OF CHILDREN. DO NOT FREEZE OR STORE ABOVE 100 F/38 C. DO NOT MIX WITH CHEMICALS. EMERGENCY FIRST AID PROCEDURES: Ingestion: Do not induce vomiting. Call poison control center. Consult a physician. Eye Contact: Flush thoroughly with water for at least 15 minutes and get medical attention. Skin Contact: Wash skin with mild soap and water. Consult physician if irritation or burning is observed and persists. Launder affected clothing before re-wearing. Inhalation: Remove to fresh air. Consult a physician if irritation, nausea, dizziness or respiratory problems persist. AVAILABLE SIZES 2 oz. Sample Pint Quart Gallon 5 Gallon 55 Gallon 40 StoneTech ProfessioNAL Stone & TILE CARE RESOURCE GUIDE - 2005/2006 Edition www.stonetechpro.com 1-888-STONEHELP (1-888-786-6343)

TECHNICAL DATA SHEET Grout Release PRODUCT BENEFITS Makes grout clean-up easier Reduces grout staining Water-based silicone Interior & exterior SURFACES Natural stone such as marble, limestone, travertine, slate, sandstone & tumbled stone Masonry & concrete DIRECTIONS: Always test in a small inconspicuous area to determine ease of application and desired results. Make sure surface is clean, dry and free of loose debris. Not recommended for use on ceramic tile and dense (low absorbency) stone. Surface temperature should be between 50ºF-80ºF. 1 Mask off and protect any baseboards or adjacent areas to avoid splashing and overspray onto surfaces not intended to be 2 Apply an even coat with a paint pad, paintbrush, paint roller or lowpressure sprayer. 3 Allow Grout Release to completely penetrate the surface for 5-15 minutes. 4 Wipe up all remaining sealer from the surface. Do not allow pooling or sealer to dry on the surface. Do not over apply. 5 Allow for a minimum of 4 hours cure time prior to grouting. 6 After grouting, remove excess grout. Do not allow grout to completely dry prior to removal. 7 Clean equipment with water. COVERAGE: 200-1,000 sq. ft. per HANDLING INSTRUCTIONS: Do not ingest. Avoid contact with eyes and skin. Avoid exposure to vapors. Wear protective gloves and eyewear. KEEP OUT OF REACH OF CHILDREN. DO NOT FREEZE OR STORE ABOVE 100 F/38 C. DO NOT MIX WITH CHEMICALS. EMERGENCY FIRST AID PROCEDURES: Ingestion: Do not induce vomiting. Call poison control center. Consult a physician. Eye Contact: Flush thoroughly with water for at least 15 minutes and get immediate medical attention. Skin contact: Wash skin thoroughly with mild soap and water. Consult physician if irritation or burning is observed and persists. Launder affected clothing before re-wearing. Inhalation: Remove to fresh air. Consult a physician if irritation persists. PROTECT CLEAN TRANSFORM AVAILABLE SIZES Gallon 5 Gallon 55 Gallon StoneTech ProfessioNAL Stone & TILE CARE RESOURCE GUIDE - 2005/2006 Edition www.stonetechpro.com 1-888-STONEHELP (1-888-786-6343) 41

TECHNICAL DATA SHEET PROTECT Revitalizer CONCENTRATE CLEANER & PROTECTOR CLEAN TRANSFORM PRODUCT BENEFITS Cleans everyday messes Mold & mildew resistant protector Built-in sealer reinforces protection Make surfaces easier to clean Neutral, gentle formula Available in citrus scent and cucumber scent SURFACES Natural stone such as marble, granite, limestone, travertine, slate, sandstone & terrazzo DIRECTIONS: Dilute concentrated cleaner with warm water to the following mixing chart: Use Heavy duty Spray refill Light duty Revitalizer Use as is 1 part 1 part 1 Apply mixed solution with a mop, sponge or sprayer. 2 Agitate with a mop, towel or sponge as needed. 3 Remove using a clean mop, towel or sponge. No need to rinse. 4 Repeat if necessary for heavily soiled areas. 5 Let area dry completely before using to prevent soiling or accidents. Warm Water 1 part 4 parts COVERAGE: 2,000-10,000 sq. ft. per One gallon of concentrate makes up to 5 gallons of ready-to-use solution. HANDLING INSTRUCTIONS: Do not ingest. Avoid contact with eyes and skin. Avoid prolonged exposure to vapors. KEEP OUT OF REACH OF CHILDREN. DO NOT FREEZE OR STORE ABOVE 100 F/38 C. DO NOT MIX WITH CHEMICALS. EMERGENCY FIRST AID PROCEDURES: Ingestion: Do not induce vomiting. Call poison control center. Consult a physician. Eye Contact: Flush thoroughly with water for at least 15 minutes and get medical attention. Skin Contact: Wash skin with mild soap and water. Consult physician if irritation is observed and persists. Launder affected clothing before re-wearing. Inhalation: Remove to fresh air. Consult a physician if irritation persists. AVAILABLE SIZES Sample Wipe (citrus) 2 oz. Spray Sample (ready-to-use, citrus and cucumber) 35 Wipes Canister (citrus) 24 oz. Spray (ready-to-use, citrus and cucumber) Gallon Refill (ready-to-use, citrus) Gallon (concentrate, citrus) 5 Gallon (concentrate, citrus) 55 Gallon (concentrate, citrus) 42 StoneTech ProfessioNAL Stone & TILE CARE RESOURCE GUIDE - 2005/2006 Edition www.stonetechpro.com 1-888-STONEHELP (1-888-786-6343)

TECHNICAL DATA SHEET CONCENTRATE Stone & Tile Cleaner PRODUCT BENEFITS Cleans everyday messes Neutral, gentle formula Great for stone & ceramic tile floors Clean scent DIRECTIONS: Dilute concentrated cleaner with warm water to the following mixing chart: Use Heavy duty Light duty Cleaner 4 oz. 2 oz. 1 Apply mixed solution with a damp mop, sponge or appropriate professional cleaning equipment. 2 Clean entire area, changing mop water often to insure that soil is not redeposited. Wipe or rinse off. 3 Let area dry completely before using to prevent soiling or accidents. Warm Water 1 Gallon 1 Gallon COVERAGE: 15,000-30,000 sq. ft. per One gallon of concentrate makes more than 64 gallons of cleaning solution. HANDLING INSTRUCTIONS: Do not ingest. Avoid contact with eyes and skin. Avoid prolonged exposure to vapors. KEEP OUT OF REACH OF CHILDREN. DO NOT FREEZE OR STORE ABOVE 100 F/38 C. DO NOT MIX WITH CHEMICALS. PROTECT CLEAN TRANSFORM SURFACES Natural stone such as marble, granite, limestone, travertine, slate, sandstone & terrazzo Ceramic tile, porcelain tile & grout EMERGENCY FIRST AID PROCEDURES: Ingestion: Do not induce vomiting. Call poison control center. Consult a physician. Eye Contact: Flush thoroughly with water for at least 15 minutes and consult a physician if irritation persists. Skin Contact: Wash skin with mild soap and water. Inhalation: Remove to fresh air. Consult a physician if irritation persists. AVAILABLE SIZES 2 oz. Sample (concentrate) 2 oz. Spray Sample (ready-to-use) 35 Wipes Canister 24 oz. Spray (ready-to-use) Quart (concentrate) Gallon (concentrate) 5 Gallon (concentrate) 55 Gallon (concentrate) StoneTech ProfessioNAL Stone & TILE CARE RESOURCE GUIDE - 2005/2006 Edition www.stonetechpro.com 1-888-STONEHELP (1-888-786-6343) 43

TECHNICAL DATA SHEET PROTECT CONCENTRATE KlenzAll CLEAN TRANSFORM PRODUCT BENEFITS Heavy duty cleaner Powers through stubborn grease & soils Safe on stone, will not etch Professional strength, alkaline formula DIRECTIONS: Always test in a small inconspicuous area to determine ease of use and desired results. Make sure all surfaces to be cleaned are swept or vacuumed to remove loose debris. Dilute concentrated cleaner with warm water to the following mixing chart: Use KlenzAll Warm Water Heavy duty Spray refill Light duty 1 part 1 part 1 part 2 parts 4 parts 8 parts Acid neutralizer 1 part 32 parts SURFACES Natural stone such as marble, granite, limestone, travertine, slate, sandstone & terrazzo Ceramic tile, porcelain tile & grout Masonry & concrete 1 Apply mixed solution with a mop, sponge or sprayer. Do not overspray on surfaces not to be cleaned. 2 Agitate with a scrub brush or floor machine as needed. 3 Remove using a sponge, wet/dry vacuum or damp mop. 4 Rinse area well with clean water. 5 Reseal cleaned area. COVERAGE: 2,000-10,000 sq. ft. per HANDLING INSTRUCTIONS: Do not ingest. Avoid contact with eyes and skin. Avoid prolonged exposure to vapors. Use protective eyewear and gloves. KEEP OUT OF REACH OF CHILDREN. DO NOT FREEZE OR STORE ABOVE 100 F/38 C. DO NOT MIX WITH CHEMICALS. EMERGENCY FIRST AID PROCEDURES: Ingestion: Do not induce vomiting. Call poison control center. Consult a physician. Eye Contact: Flush thoroughly with water for at least 15 minutes and get medical attention. Skin Contact: Flush thoroughly with water for 15 minutes. If burns persist, get medical attention. Launder affected clothing before re-wearing. Inhalation: Remove to fresh air. Consult a physician if irritation persists. AVAILABLE SIZES 2 oz. Sample (concentrate) 24 oz. Spray (ready-to-use) Quart (concentrate) Gallon (concentrate) 5 Gallon (concentrate) 44 StoneTech ProfessioNAL Stone & TILE CARE RESOURCE GUIDE - 2005/2006 Edition www.stonetechpro.com 1-888-STONEHELP (1-888-786-6343)

TECHNICAL DATA SHEET CONCENTRATE Restore PRODUCT BENEFITS Heavy duty cleaner Makes tile & grout look new Cleans away hard water deposits, grout haze, efflorescence & soap scum Professional strength, acidic formula DIRECTIONS: Always test in a small inconspicuous area to determine ease of use and desired results. Make sure all surfaces to be cleaned are swept or vacuumed to remove loose debris. Heavy duty mixture may darken some surfaces. This acidbased cleaner will etch most marble, limestone and travertine surfaces. Will etch or corrode most metal surfaces. Dilute concentrated cleaner with warm water to the following mixing chart: Use Heavy duty Spray refill Light duty Restore 1 part 1 part 1 part Warm Water 1 part 4 parts 16 parts PROTECT CLEAN TRANSFORM SURFACES Ceramic tile, porcelain tile & grout Masonry 1 Mask off and protect any metals, baseboards or adjacent areas to avoid splashing, dripping, and overspray onto surfaces not intended to be cleaned. 2 Apply mixed solution with a clean mop, towel, sponge or sprayer. 3 Agitate with a scrub brush or floor machine as needed. 4 Remove using a sponge, wet/dry vacuum or damp mop. 5 Rinse area well with clean water and wipe dry. Thoroughly rinse all metal surfaces with clean water. 6 Clean and rinse equipment with water. 7 Reseal cleaned area. COVERAGE: 2,000-8,000 sq. ft. per HANDLING INSTRUCTIONS: Do not ingest. Avoid contact with eyes and skin. Avoid prolonged exposure to vapors. KEEP OUT OF REACH OF CHILDREN. DO NOT FREEZE OR STORE ABOVE 95 F/35 C. DO NOT MIX WITH CHEMICALS ESPECIALLY BLEACH AS TOXIC FUMES MAY RESULT. EMERGENCY FIRST AID PROCEDURES: Ingestion: Do not induce vomiting. Call poison control center. Consult a physician. Eye Contact: Flush thoroughly with water for at least 15 minutes and get medical attention. Skin Contact: Flush thoroughly with water for 15 minutes. If burns persist, get medical attention. Launder affected clothing before re-wearing. Inhalation: Remove to fresh air. Consult a physician if irritation persists. AVAILABLE SIZES 2 oz. Sample (concentrate) 24 oz. Spray (ready-to-use) Quart (concentrate) Gallon (concentrate) 5 Gallon (concentrate) 55 Gallon (concentrate) StoneTech ProfessioNAL Stone & TILE CARE RESOURCE GUIDE - 2005/2006 Edition www.stonetechpro.com 1-888-STONEHELP (1-888-786-6343) 45

TECHNICAL DATA SHEET PROTECT Oil Stain Remover CLEAN TRANSFORM PRODUCT BENEFITS Pulls out deep oil stains Leaves no residue Will not discolor stone Easy to use, no messy plastic wrap needed SURFACES Natural stone such as marble, granite, limestone, travertine, slate, sandstone & terrazzo Grout for ceramic & porcelain tile Masonry & concrete DIRECTIONS: Always test in a small inconspicuous area to determine that the desired results will be achieved. Make sure surface is clean, dry and free of waxes and coatings. 1 Using a plastic or wood spatula, stir thoroughly to mix the paste. 2 Apply a 1/4 thick layer of paste to the stain. Insure that the paste extends at least 1-2 beyond the edge of the stain. 3 Do not cover. 4 Allow 48-72 hours for paste to completely dry to a powder. 5 Remove powder and discard. 6 Allow solvent to completely dry from the stone. 7 If stain is not completely gone after drying, repeat process. 8 Clean up residue and tools with mineral spirits. 9 Reseal cleaned area. COVERAGE: ½-1 sq. ft. of surface at 1/4 thickness. HANDLING INSTRUCTIONS: Do not ingest. Avoid contact with eyes and skin. Avoid exposure to vapors. Use in a well-ventilated area or with an approved KEEP OUT OF REACH OF CHILDREN. DO NOT FREEZE OR STORE ABOVE 100 F/38 C. DO NOT MIX WITH CHEMICALS. EMERGENCY FIRST AID PROCEDURES: Ingestion: Do not induce vomiting. Call poison control center. Consult a physician. Eye Contact: Flush thoroughly with water for at least 15 minutes and get medical attention. Skin Contact: Wash skin with mild soap and water. Consult physician if irritation is observed and persists. Launder affected clothing before re-wearing. Inhalation: Remove to fresh air. Consult a physician if irritation persists. AVAILABLE SIZES 3 oz. Can Pint 46 StoneTech ProfessioNAL Stone & TILE CARE RESOURCE GUIDE - 2005/2006 Edition www.stonetechpro.com 1-888-STONEHELP (1-888-786-6343)

TECHNICAL DATA SHEET Coating Stripper PRODUCT BENEFITS Removes coatings and epoxy residue Strips away lacquer, shellac, acrylic, paints & varnish Easy to use SURFACES Natural stone such as marble, granite, limestone, travertine, slate, sandstone & terrazzo Ceramic tile, porcelain tile & grout Masonry & concrete DIRECTIONS: Test in a small inconspicuous area to determine the effectiveness, desired results and the most appropriate dwell time required to remove tough coatings or epoxy grout residue. On especially heavy coatings, multiple applications and longer dwell times may be necessary. Make sure all surfaces to be stripped are swept or vacuumed to remove loose debris. Use Heavy duty Spray refill Coating Stripper Use as is 1 part 1 Mask off and protect any baseboards or adjacent areas to avoid splashing and drips onto surfaces not intended to be stripped. 2 Apply an even coat using a chemicalresistant paintbrush, roller or deck brush. 3 Allow stripper to dwell for 20 minutes to 2 hours or as long as needed to soften coating. Coating Stripper will remain active for up to 24 hours. 4 Do not allow Coating Stripper to remain in contact with epoxy grout joints for more than 1-3 hours. Refer to grout manufacturer for recommendations. 5 Agitate with a non-abrasive, nylon brush or floor machine as needed. 6 Remove using a sponge, wet/dry vacuum or damp mop. Dispose of removed coating and stripper properly. Treat similar to household paint. 7 Rinse area well with clean water. 8 Clean tools with water. Do not walk on surface during use as floor will be very slippery. Do not get on vinyl floors. Warm Water 4 parts COVERAGE: 100-400 sq. ft. per HANDLING INSTRUCTIONS: Do not ingest. Avoid contact with eyes and skin. Avoid exposure to vapors. Use in a well ventilated area with an approved Wear protective gloves and eyewear. WARNING: This product contains a chemical(s) known to the state of California to cause birth defects or other reproductive harm. KEEP OUT OF REACH OF CHILDREN. DO NOT FREEZE OR STORE ABOVE 100 F/38 C. DO NOT MIX WITH CHEMICALS. EMERGENCY FIRST AID PROCEDURES: Ingestion: Do not induce vomiting. Call poison control center. Consult a physician. Eye Contact: Flush thoroughly with water for at least 15 minutes and get medical attention. Skin Contact: Wash skin with mild soap and water. Consult physician if irritation is observed and persists. Launder affected clothing before re-wearing. Inhalation: Remove to fresh air. Consult a physician if irritation, nausea, dizziness or respiratory problems persist. PROTECT CLEAN TRANSFORM AVAILABLE SIZES 2 oz. Sample Quart Gallon 5 Gallon 55 Gallon StoneTech ProfessioNAL Stone & TILE CARE RESOURCE GUIDE - 2005/2006 Edition www.stonetechpro.com 1-888-STONEHELP (1-888-786-6343) 47

TECHNICAL DATA SHEET PROTECT Polish CLEAN TRANSFORM PRODUCT BENEFITS Adds quick, brilliant shine to polished stone No greasy film Easy to use Great for kitchen countertops & bathroom vanities SURFACES Polished natural stone such as marble, granite, limestone & travertine DIRECTIONS: Always test in a small inconspicuous area to determine that the desired results will be achieved. Make sure surface is clean, dry and free of waxes and coatings. Not for use on floors. May create slipping hazard. 1 Spray a light coat over the entire surface. 2 Spread the polish evenly with a clean, white terry cloth towel. 3 Buff off polish. 4 Continue buffing until there is no visible polish left and high shine appears. HANDLING INSTRUCTIONS: Do not ingest. Avoid contact with eyes and skin. Avoid prolonged exposure to vapors. KEEP OUT OF REACH OF CHILDREN. DO NOT FREEZE OR STORE ABOVE 100 F/38 C. DO NOT MIX WITH CHEMICALS. EMERGENCY FIRST AID PROCEDURES: Ingestion: Do not induce vomiting. Call poison control center. Consult a physician. Eye Contact: Flush thoroughly with water for at least 15 minutes and consult a physician if irritation persists. Skin Contact: Wash skin with mild soap and water. Inhalation: Remove to fresh air. Consult a physician if irritation persists. AVAILABLE SIZES 2 oz. Spray Sample 24 oz. Spray 48 StoneTech ProfessioNAL Stone & TILE CARE RESOURCE GUIDE - 2005/2006 Edition www.stonetechpro.com 1-888-STONEHELP (1-888-786-6343)

TECHNICAL DATA SHEET RICH COLOR Enhancer Pro PRODUCT BENEFITS Richens color Heavy duty protection against all stains Weather resistant Chlorine resistant Solvent-based Interior & exterior SURFACES Natural stone such as marble, limestone, slate, travertine, sandstone, flagstone, tumbled stone, flamed stone & textured stone Masonry & concrete DIRECTIONS: Always test in a small inconspicuous area with a 24-hour cure time to determine ease of application and desired results. Allow new grout installations to cure for a minimum of 72 hours prior to application. Make sure surface is clean, dry, and free of waxes and coatings. Before application, surface should dry for 24-72 hours. Surface temperature should be between 50 F and 80 F. 1 Mask off and protect any baseboards or adjacent areas to avoid splashing and overspray onto surfaces not intended to be 2 Liberally apply an even coat using a paint pad, roller, brush or lowpressure solvent-resistant sprayer. Do not use a towel or sponge. Distribute Enhancer Pro evenly over entire surface. Uneven penetration will result in blotchy appearance. 3 Allow Enhancer Pro to penetrate surface for 15-20 minutes. Denser material may require more time to penetrate. 4 Thoroughly wipe surface with dry cloth to remove all excess Enhancer Pro. DO NOT ALLOW ENHANCER PRO TO DRY ON SURFACE. Failure to remove Enhancer Pro from surface may result in residue that may need to be mechanically removed. 5 A second coat may be needed for more absorbent surfaces. If darker appearance is required Enhancer Pro should be applied one hour after initial application, as directed in steps 2-4. 6 Full cure is achieved after 24-72 hours; foot traffic may begin in 6-8 hours. 7 Clean equipment with mineral spirits. COVERAGE: 200-1,000 sq. ft. per EXPECTED WEAR: 3-5 years. HANDLING INSTRUCTIONS: Do not ingest. Avoid contact with eyes and skin. Avoid exposure to vapors. Use in a well ventilated area with an approved Do not use a high-pressure sprayer. KEEP OUT OF REACH OF CHILDREN. DO NOT FREEZE OR STORE ABOVE 100 F/38 C. DO NOT MIX WITH CHEMICALS. EMERGENCY FIRST AID PROCEDURES: Ingestion: Do not induce vomiting. Call poison control center. Consult a physician. Eye Contact: Flush thoroughly with water for at least 15 minutes and get medical attention. Skin Contact: Wash skin with mild soap and water. Consult physician if irritation is observed and persists. Launder affected clothing before re-wearing. Inhalation: Remove to fresh air. Consult a physician if irritation, nausea, dizziness or respiratory problems persist. PROTECT CLEAN TRANSFORM AVAILABLE SIZES 2 oz. Sample Pint Quart Gallon 5 Gallon 55 Gallon StoneTech ProfessioNAL Stone & TILE CARE RESOURCE GUIDE - 2005/2006 Edition www.stonetechpro.com 1-888-STONEHELP (1-888-786-6343) 49

TECHNICAL DATA SHEET PROTECT RICH COLOR Enhancer CLEAN TRANSFORM PRODUCT BENEFITS Richens color Standard protection against all stains Water-based Interior use only SURFACES Natural stone such as marble, limestone, slate, travertine, tumbled stone, flamed stone & textured stone Masonry & concrete DIRECTIONS: Always test in a small inconspicuous area with a 24-hour cure time to determine ease of application and desired results. Allow new grout installations to cure for a minimum of 72 hours prior to application. Make sure surface is clean, thoroughly dry and free of waxes and coatings. Not recommended for exterior surfaces. 1 Mask off and protect any baseboards or adjacent areas to avoid splashing and overspray onto surfaces not intended to be 2 Liberally apply an even coat using a paint pad, low-pressure chemicalresistant sprayer, roller or brush. 3 Allow to penetrate the surface for 15-30 minutes; denser material may require maximum time for Enhancer to penetrate. During this time, distribute excess over entire area to insure even penetration. Completely wipe surface dry with clean, dry terrycloth towel. DO NOT ALLOW ENHANCER TO DRY COMPLETELY ON SURFACE. 4 A second coat may be needed for porous, absorbent surfaces or if a darker appearance is required and should be applied one hour after initial application as directed in steps 2-3. 5 A full cure is achieved after 24-72 hours; foot traffic may begin in 6-8 hours. Cover with red rosin paper, if foot traffic must resume before the recommended time periods have passed. 6 Clean equipment with water. COVERAGE: 200-1,000 sq. ft. per EXPECTED WEAR: 3-5 years. HANDLING INSTRUCTIONS: Do not ingest. Avoid contact with eyes and skin. Avoid prolonged exposure to vapors. Wear protective gloves and eyewear. KEEP OUT OF REACH OF CHILDREN. DO NOT FREEZE OR STORE ABOVE 100 F/38 C. DO NOT MIX WITH CHEMICALS. EMERGENCY FIRST AID PROCEDURES: Ingestion: Do not induce vomiting. Call poison control center. Consult a physician. Eye Contact: Flush thoroughly with water for at least 15 minutes and get medical attention. Skin Contact: Wash skin with mild soap and water. Consult physician if irritation is observed and persists. Launder affected clothing before re-wearing. Inhalation: Remove to fresh air. Consult a physician if irritation persists. AVAILABLE SIZES 2 oz. Sample Quart Gallon 5 Gallon 55 Gallon 50 StoneTech ProfessioNAL Stone & TILE CARE RESOURCE GUIDE - 2005/2006 Edition www.stonetechpro.com 1-888-STONEHELP (1-888-786-6343)

TECHNICAL DATA SHEET HIGH GLOSS Lacquer PRODUCT BENEFITS Topical high gloss look & richens color Maximum protection against all stains Weather resistant Solvent-based Interior & exterior SURFACES Natural stone Masonry & concrete (outdoor patios, walkways, driveways, garage floors, concrete slabs, sidewalks, retaining walls & BBQ areas) DIRECTIONS: Always test in an inconspicuous area to determine that the desired results will be achieved. If applying over a previously sealed or coated surface, test to insure good adhesion. Surface must be thoroughly clean and dry before application. Lacquer should not be applied to a wet or moist surface. Not recommended for areas with high moisture intrusion from below the surface. Application to a dirty or dusty surface will affect adhesion. Not intended for use on dense, glazed, polished, or non-absorbing surfaces (ceramic tile, porcelain tile), wood floors & decks. 1 Use KlenzAll or Restore as needed to thoroughly clean surface. To remove previously applied lacquers and coatings, use Coating Stripper. 2 Allow newly cleaned surface to completely dry prior to applying Lacquer. 3 Fresh concrete requires a minimum of 28 days to cure before applying Lacquer. 4 Avoid applying in direct sunlight. Apply in air temperatures between 55ºF-80ºF and on a cool, dry surface. Use only in a well-ventilated area. 5 While wearing an organic vapor respirator, liberally apply 2-4 even coats with a solvent-resistant natural bristle brush, roller or low-pressure sprayer. Failure to apply a sufficient amount of Lacquer to the surface may result in chipping or degradation of the coating. More coats may be applied if desired. Formulated to be used without thinning. 6 Allow 1-3 hours between coats or until surface is dry to the touch. 7 After application, do not walk on surface until Lacquer is completely cured. Lacquer will cure in 24-48 hours. 8 Clean up equipment with ordinary lacquer thinner, except as restricted by your local air quality management district. 9 Lacquer can be reapplied over existing coat of Lacquer to touch up scratches, bubbles, footprints, etc. No stripping is required. Finished surfaces may be slippery when wet. COVERAGE: 100-400 sq. ft. per HANDLING INSTRUCTIONS: Do not ingest. Avoid contact with eyes and skin. Avoid exposure to vapors. Open all windows and doors to prevent vapor build-up. Wear protective gloves, eyewear and organic vapor respirator when applying. Keep away from heat, sparks and open flames. Properly discard used rags, brushes or rollers in a sealed, water-filled metal container, after use. KEEP OUT OF REACH OF CHILDREN. DO NOT FREEZE OR STORE ABOVE 100 F/38 C. DO NOT MIX WITH CHEMICALS. EMERGENCY FIRST AID PROCEDURES: Ingestion: Do not induce vomiting. Call poison control center. Consult a physician. Eye Contact: Flush thoroughly with water for at least 15 minutes and get immediate medical attention. Skin Contact: Wash skin thoroughly with mild soap and water. Consult physician if irritation or burning is observed and persists. Launder affected clothing before re-wearing. Inhalation: Remove to fresh air. Consult a physician if irritation, dizziness or respiratory problems persist. PROTECT CLEAN TRANSFORM AVAILABLE SIZES 4 oz. Sample Gallon 5 Gallon StoneTech ProfessioNAL Stone & TILE CARE RESOURCE GUIDE - 2005/2006 Edition www.stonetechpro.com 1-888-STONEHELP (1-888-786-6343) 51