Instruction Manual H-10 Table of Contents Safety Precautions............................ 1 Use in Foreign Countries....................... 6 Features.................................... 7 Product Description........................... 7 Before Use.................................. 8 Treatment................................... 13 After Treatment............................... 17 After Service................................ 17 Troubleshooting.............................. 18 Frequently Asked Questions (FAQ).............. 20 H10-1-001E Before using this product, please read these instructions carefully. Refer to the Safety Precautions section for important information. Keep this Instruction Manual for future reference.
Safety Precautions Please read all instructions carefully for safe and proper use. WARNING Safety Precautions Use only as directed. Immediately discontinue use if any malfunction or unusual reaction to treatment occurs. Precautions listed in the instruction manual are very important. For your safety, please follow them carefully. Precautions are classified as DANGER, WARNING, or CAUTION in order to clearly specify the level of danger and possible injury or damage that may occur if the device is misused. DANGER WARNING Improper use of this device poses a severe and likely risk of death or serious injury. Improper use of this device may pose a risk of death or serious injury. To avoid accident or injury to your skin or body, do not use under the following conditions: While pregnant or nursing or during menstruation While growing or during adolescence If you suffer from atopic dermatitis or have unusually sensitive skin If you have skin allergies or bleeding diathesis If you have skin irritation or redness caused by sunburn There is suppuration or inflammation of the skin You experience skin irritation caused by cosmetics Have itchy pigmentation or pathologic pigmentation Have viral warts or melanoderma Have abnormal blood pressure Have weak skin sensibility If you are sick or feeling unwell If you have capillary dilatation due to long term use of steroid hormonal drugs or a disorder of liver function If you are under a doctor's care Safety Precautions CAUTION Improper use of this device may result in fire, injury, or property damage. Do not use if you suffer from any of the following conditions, or on body areas listed below as this may cause injury: This symbol shows you what you must NOT do. This symbol shows you what you must do. This symbol shows you what you must be careful with. Acute disorder, febrile disorder, contagion, fissures, feeling unwell, extremely exhausted, tuberculosis, abnormal blood pressure, malignancy, heart disease, or if you have consumed alcohol or medication that causes drowsiness. Do not use inside the mouth or around the pubic area, mucous membranes, on eyelids or eyeballs, or around the eyes (except in COOL mode). Do not use over broken bones, over the Adam's apple or acne, or on areas where you have had plastic surgery. If you are not sure, consult your doctor before use. LED Mode can be used over eyelids and around the eyes; Close your eyes and hold the machine 5cm away from the eyes. DANGER Do not use under any of the following conditions as this may cause malfunction of medical devices. Do not use in conjunction with any medical electronic equipment such as a pacemaker, oxygenator, electrocardiograph, etc. Do not apply over the same area continuously. Always move the device over the skin while treating to avoid possible skin burns. Do not place the device near fire or flame, or dispose of in a fire. Do not use, charge, or store in a high temperature area or if the device is hot. 1 2
WARNING WARNING Safety Precautions Do not use near flammable s u b s t a n c e s s u c h a s t h i n n e r, b e n z e n e, n a i l polish remover, or hair spray as this may cause f i r e, e l e c t r i c a l s h o c k hazard, or injury. Use only with the supplied AC adapter. When using the AC adapter, plug it d i r e c t l y i n t o t h e w a l l s o c k e t. D o n o t u s e a n extension cord as this may cause an electrical shock hazard, short circuit, or fire. Do not use on children or allow children to use the device. Keep out of reach of children. D o n o t a l l o w d i s a b l e d persons to use the device unattended. Avoid use on persons with sensitive skin or on those who cannot express their intentions as this may cause injury. I f a n y p r o b l e m o c c u r s d u r i n g u s e, i n c l u d i n g abnormal odor, smoke, or excess heat, turn off the power and unplug the AC adapter immediately. Discontinue use if there is smoke or an unusual noise or odor. Use only as directed in this instruction manual. Improper use may cause injury or malfunction. Do not damage, break, modify, bend by force, pull, twist, or bundle the cord. Do not place heavy objects on the cord or allow it to get pinched in between other objects as this may damage the cord and cause a fire or electrical shock hazard. D o n o t u s e i f t h e A C adapter is damaged or the wall socket is loose. This may cause an electrical shock hazard, short circuit, or fire. Do not allow the main unit, AC adapter, or cord to get wet. Avoid use near water as t h i s m a y c a u s e a n electrical shock hazard, short circuit, or fire. D o n o t d i s a s s e m b l e, attempt to repair, or modify this device in any way as t h i s m a y c a u s e a f i r e, electrical shock hazard, or injury. Consult your local agent if repair is needed. *Warranty applies only to use within country of purchase. W a r r a n t y r e p a i r f o r f o r e i g n customers is not available. Before charging the unit, check that the plug and socket are not wet as this may cause an electrical shock, short circuit, or fire hazard. Be sure to turn off the power when not in use or when cleaning the unit to avoid a potential electric shock, short circuit, or fire hazard. Discontinue use if there is an unusual odor or if the device overheats to avoid potential damage or fire. Unplug AC adapter from the wall socket when not in use. Do not handle with wet hands as this may cause an electrical shock, short circuit, or fire hazard. To avoid accident, injury, or malfunction: * Do not use if you have any unusual skin condition such as a rash, irritation or itching. * Do not use if the device is d a m a g e d, h a s b e e n dropped, or subjected to impact. * Do not use this device for professional treatments and avoid continuous or excessive use. Use only AC100-240V to avoid a potential fire or electrical shock hazard. Hold the head of the plug instead of the cord when unplugging the adapter from the wall socket. Damage to the cord may cause an electrical shock, short circuit, or fire hazard. Do not use or store near fire, under direct sunlight, or in humid places such as the bathroom. Do not place near heating equipment as this may cause a fire or explosion hazard. Choose a lower Intensity Level to allow your skin to a c c o m m o d a t e t o t h e stimulation if you have teeth fillings or are having any dental treatment. Safety Precautions 3 4
Use in Foreign Countries CAUTION Safety Precautions Do not look directly at the LED light. - LED Mode can be used over eyelids and around the eyes; Close your eyes and hold the machine 5cm away from your eyes. Do not use Cool Mode successively: - If used for successive treatments, the head will not fully cool. - Allow at least a 30 minutes interval before next use. Do not wipe the main unit with alcohol, thinner, benzene, nail polish remover, or any solvents which could damage the device. Do not put the electrode head in contact with metals. This may cause a malfunction or injury. Do not apply to pets or animals as this may cause injury. WARNING Use at AC100-240V only to avoid a potential fire or electrical shock hazard. Be sure to check the plug shape and the voltage before using. Using this device with an improper plug or at the incorrect voltage may cause overheating, fire, or malfunction. NOTE: This product can be operated with 100-240V. If the plug of the supplied AC adapter does not match the plug of your location, use a plug adapter (not provided). Main plug configurations and countries of use Type Plug Configuration Countries of Use Use in Foreign Countries Do not place or use on an unstable surface. Avoid dropping or subjecting the device to impact as this may cause injury or malfunction. US, Canada, Hawaii, Spain, Guam, Saipan, Thailand, Korea, Taiwan, China, Philippines, Vietnam, Brazil, Turkey, etc. Follow the precautions below to avoid accidents, injury, or malfunction: - Do not apply over the same area continuously. Always move the device over the skin while treating. - Apply treatment according to your particular skin type and condition. - Avoid use if you are sunburned or in conjunction with peeling, face mask, or mud mask treatments. - Always turn off the power after use. Always begin treatment with the intensity set at Level 1 to allow your skin to accommodate to the stimulation. - Starting at too high an intensity level may cause injury. Discontinue use if you feel discomfort to your face or body during use. If you see an abnormal skin reaction during or after use, stop using and consult a doctor. UK, Switzerland, China, Hong Kong, India, Singapore, Philippines, Egypt, South Africa, etc. Canada, UK, Switzerland, Thailand, Korea, Singapore, China, Hong Kong, Egypt, South Africa, etc. Italy, Holland, Switzerland, Spain, Germany, France, India, Thailand, Korea, China, Hong Kong, Malaysia, Turkey, etc. UK, France, Australia, New Zealand, Korea, Taiwan, China, Philippines, Argentina, etc. The plug configuration and voltage varies depending on the region and the type of accommodation. Always be sure to check for compatibility before using the device. For information about plug adapters, consult a travel agency or a consumer electronics retailer. 5 6
MODE Indicator Charging Indicator <Charging> <Full Charge> Before Use Each time you press the POWER/MODE button, the treatment mode will be selected in this order: Cleansing Moisture EMS UP LED COOL Cleansing (repeat). Mode Function Indicator Cleansing / Cleansing Moisture / Ion Moisture EMS UP / EMS LED / LED Cool Cooling The symbol alternates during Cleansing, Moisture, and EMS modes. is applied when you hear a short beep sound and the symbol appears. When you hear two short beeps, Ion or EMS modes are applied and symbol does not appear. The Charging indicator will appear on the indicator panel and will flash while the unit is charging. When charging has completed, the charging indicator will turn solid. * Charging indicator will not appear during use. (Flashing) Standby / Auto-off (Automatic Power Off) (Solid) 2 minutes after finishing the Cleansing, Moisture mode, EMS UP, or LED mode, the next mode will flash on the panel and the POWER/MODE button will flash, indicating that the unit is in standby (not treating). Press the POWER/MODE button to start the next mode which is waiting in standby. The power will turn off automatically after 2 minutes in standby. Power will turn off automatically immediately after Cool mode is complete. Before Use LEVEL Indicator In Cleansing mode or Moisture mode, the intensity level of ion treatment can be adjusted by pressing the Level button. In EMS UP mode, the intensity level of EMS can be adjusted by the Level button. There are 5 levels of treatment. Choose a level that you find comfortable. Each time the Level button is pressed, the level will change in this order: Level 1 Level 2 Level 3 Level 4 Level 5 Level 1 (repeat). Thermal temperature of is fixed and cannot be changed. Always start from Level 1 if it's your first treatment or until you become accustomed to the operation and treatment. Level 1 Level 2 Level 3 Level 4 Level 5 9 10
Charging the Battery About the Treatment Modes Before Use This device can be operated using either the rechargeable battery or the AC adapter. When operating on battery power, be sure you have fully charged it first. Before using for the first time, or if you have not used the device for an extended period, fully charge the battery and make sure that the Charge Indicator has turned from flashing to solid, indicating a full charge. Charging Time Charge Time Operating Time 2.5 Hours 40 Minutes How to Charge Ambient temperature of 25 C. Operating time is how long it can be used immediately after a full charge. Operating time may differ depending on the operation mode, intensity level, and environment. Charging time may differ depending on the remaining battery and environment. Mode Features Function Uses Cotton Cleansing [CLEAN] Warms up the tissue from inside. Ion cleanses skin by attracting stubborn dirt and oil that can't be removed with normal cleansing. Ion Cleansing Vibration Moisture [MOISTURE] Warms up the tissue from inside. Ion moisture helps deliver skincare ingredients deep into skin* and also moisturizes. *To stratum corneum Ion Moisture Vibration EMS UP [EMS UP] Warms up the tissue from inside. EMS stimulates the muscles for firmed skin. *Can also be used on neck and shoulders. EMS LED [ LED] Warms up the tissue from inside and applies LED Photo treatment at the same time. LED Cool [COOL] Improves skin elasticity and skin texture with cooling treatment. Cooling YES YES NO YES NO NO Before Use Insert the AC adapter plug into the adapter socket of the main unit. Plug the AC adapter into the wall socket. Use only with the supplied AC adapter. When using the AC adapter, plug it directly into the wall socket. Do not use an extension cord. When charging had started, the Charge Indicator will flash. When charging is complete, the Charge Indicator will turn solid. When charging is complete, unplug the AC adapter from the wall socket and then remove the adapter plug from the main unit. Skincare Product Time Level Thick Lotion 3 minutes Ion: 5 levels Lotion Thick Facial Mask 3 minutes Ion: 5 levels Thick Lotion or Gel 3 minutes EMS: 5 levels Thick Lotion or Gel 3 minutes 3 minutes Frequency 2-3 times a week Daily Always move the treatment head over the skin while treating, except when using the COOL mode. *1 - Only use water soluble skincare products. Oils, scrubs, creams, and emulsions cannot be used. *2 - The device may get hot after using the COOL mode. Do not apply successively in this mode. Allow the device to rest (with power off) at least half an hour after use. *3 - Moisture mode helps deliver skincare ingredients to the stratum corneum. N/A N/A 11 12
Treatment Treatment Attaching Cotton to the Head Remove the cotton stopper from the treatment head. Mount the cotton on top of the circular treatment head and press the cotton stopper down over the cotton. Do not use cotton in layers. If the cotton stopper does not fit properly on the treatment head, use thinner cotton. If the cotton is too thick, the thermal action of treatment may be adversely affected and you will feel less heat. Soak your preferred moisturizing lotion or gel into the cotton attached to the treatment head. Make sure that the lotion or gel coats the entire surface of the treatment head. If you use thin lotions, the thermal action (heating) of treatment may be reduced. Recommended thick lotion: Only Minerals Extra Serum (OM14021 - Ask your local distributor for details). This device is not water-proof so be sure to thoroughly wipe off any lotion or gel left on the device with a dry cloth after each use. Do not wash with water or other liquids. How to Use (General Instructions) Precautions when using Always move the device over the skin during use. Do not hold on a fixed area as this may cause burns. The temperature of may feel different depending upon the condition of your skin. Do not use on eyelids or around the eyes except in COOL mode or in LED mode as specified below. LED mode can be used on eyelids and around the eyes; Close your eyes and hold the machine 5cm from your eyes. Never look directly at the LED light. Always hold the device so that you are touching the hand electrode on the rear of the device. Recommended ambient temperature is 15 C ~ 30 C. How to Apply Treatment Remove makeup and gently cleanse your face. Remove oil and dirt from your skin so that it is in a clean condition prior to treatment. COOL mode can be used over makeup. Attach cotton if necessary and apply lotion onto the cotton. Press and hold the POWER / MODE button to turn power on. Choose a treatment by pressing the POWER / MODE button again. Choose an intensity level by pressing the LEVEL button. NOTE: thermal temperature is fixed and cannot be changed. Always start from Level 1 if it's your first treatment or until you become accustomed to the operation and treatment. Hold the device so that you are touching the hand electrode on the rear of the device. Gently apply the treatment head to your skin and move the head over the area being treated. (Refer to p.15-16 for more details) When the mode is finished, the device will go into standby for 2 min. After using the COOL mode, the device will automatically turn off. Press POWER / MODE button to start the next mode or press and hold POWER / MODE to turn off the power. After treatment, condition your skin as necessary. Condition your skin using lotion, facial mask, skin milk, skin cream, etc. Remove cotton from the electrode head and wipe off any residue of skincare lotion or gel remaining on the electrode head or cotton stopper. This device is not water-proof so be sure to thoroughly wipe off any lotion or gel left on the device with a dry cloth after each use. Do not wash with water or other liquids. Treatment 13 14
How to Apply Treatment Recommended speed for moving the head over skin: 2cm per second. If the temperature feels too hot, move the head more quickly. Make sure the entire surface of the treatment head touches the skin during use. Always move the device over the skin during use. Do not hold on a fixed area as this may cause burns. Do not place the treatment head in contact with eyelids or eye area. [ EMS UP Mode ] Move treatment head over the skin in the direction of arrows shown below. Treatment [ Cleansing / Moisture / LED Mode ] Move treatment head over the skin in the direction of arrows shown below. LED mode can be applied over eyelids and around the eyes. Close your eyes and hold the electrode head 5cm away from your eyes. Treatment Press and move the device in a circular, massaging motion as indicated by the arrows. Areas you should NOT treat. Areas that can only be treated with LED light of LED mode. * Close your eyes and hold the electrode head 5cm away from your eyes. Areas you should NOT treat. Make sure the entire surface of the treatment head touches the skin during use. Always move the device over the skin during use. Do not hold on a fixed area as this may cause burns. Do not use on eyelids or around the eyes. [ COOL Mode ] Apply the device as if you are stamping onto your skin: Press and hold Lift and reposition Press and hold (repeat) Cool Mode can be used on eyelids and around the eyes. 15 16
After Treatment Troubleshooting Clean the device after each use for sanitary reasons. Care and Storage after Use Checklist for Possible Problems Ensure the power is off and unplug the AC adapter from the main unit. Symptom Possible Cause Solution After Treatment Wipe any dirt off the surface of the treatment head or on the cotton stopper with a well wrung towel. Remove the cotton stopper from the head when cleaning. Never use detergents, alcohol, or solvents such as thinner. Do not store or leave the device with lotion or gel adhering to the main unit. Wipe off any dirt from areas other than the head and cotton stopper with a dry cloth. Allow the unit to dry in a well-ventilated place and then store. When not using the device, turn off the power, unplug the AC adapter from the main unit and the wall socket, and store in a clean, dry place. Never place the unit near fire or flame, under direct sunlight, or in humid areas such as the bathroom. Store only in a clean, well-ventilated place. Store the unit out of the reach of children. After Service About the rechargeable battery The rechargeable battery is a consumable item (not covered under warranty). If the battery only powers the device for an extremely short period after charging, it may be at the end of its useful life. With typical use, the battery can be charged approximately 300 times. If you need a battery replacement, contact your local distributor. The battery is not user-replaceable. About Disposal Power does not turn on Device only operates for a few minutes even after charging Unit does not start charging (Charge Indicator does not flash) You did not press and HOLD the Power button to turn on AC adapter is not connected properly Battery not charged Insufficient charge Battery life ended. (Battery can be charged approx. 300 times) You may have mistakenly pressed the wrong button The device is in standby or Auto-off AC adapter is not plugged into wall socket or using an extension cord Adapter not plugged into main unit Press and HOLD POWER/MODE to turn on the power Connect AC adapter correctly Fully charge the battery or use with AC adapter attached Contact local agent. (Do not try to replace yourself as this may cause malfunction) Press and hold POWER/MODE to turn on again. Press POWER/MODE button (p.10) Plug the AC adapter into the wall socket and do not use an extension cord Plug adapter into the main unit Reset by pressing POWER/MODE and LEVEL buttons at the same time; this may start charging Troubleshooting Follow your local government rules for proper disposal of this product. This product uses a lithium ion battery. Main unit is hot You have used Cool mode consecutively Turn off and wait at least 1 hr before use 17 18
Troubleshooting Symptom Possible Cause Solution Cool mode is not very cool ION / EMS mode is too strong (you feel uncomfortable tingling or pain) ION / EMS mode is too weak (you don't feel anything) Cannot feel EMS mode is too hot Cannot feel any heat from Cool mode was used consecutively Ambient temperature is not normal Level is set too high Full surface of head is not touching skin Level is set too low Your skin is too dry Head is not moved along the muscles Applying over one area for a long time Applying too slowly The device is in Standby or Auto-off (see p.10) Your skin is dry Turn off and wait at least 30 min before use Try using in 15 C ~ 30 C environment Lower intensity with LEVEL button Apply entire surface of head to the skin Increase intensity with LEVEL button Moisturize skin with lotion or gel; Moisturize your hand Apply treatment head along muscles (p.16) Do not hold the head on one area Move the head faster Turn power on again or press POWER/MODE to start a mode Moisturize your skin with lotion/gel first FAQ (Frequently Asked Questions) How much lotion or gel should I use for each treatment? Can I use this device in the bathroom? Why does my skin blush after use? Why do I feel a tingly sensation on my face and hands? Why do I not feel warmth when using cleansing, moisture, EMS UP, or LED mode? This device is designed to achieve better effects with sufficient use of lotions and/or gel. Apply lotion or gel on cotton so that the whole surface of the electrode head is wet. Add more when you feel it is not enough. This product is not waterproof. You should not use it in the bathroom or in humid areas where it may get wet. This is due to using for deep heating. If it bothers you, use the COOL mode or apply blue ice to cool down your skin. This is electrical stimulation from Ion Cleansing, Ion Moisture, or EMS and is normal. You can adjust to a comfortable intensity level using the LEVEL button. Always start at Level 1 for your first treatment or until you get used to the operation or treatment. Move the treatment head more slowly or press harder against the skin surface. It's also possible that the cotton is too dry, so you can add more lotion or gel to moisten the cotton. repeats, turning on and off during treatment. When the symbol appears, is on. FAQ level does not change You are moving the head too quickly Move the treatment head more slowly You cannot change ; Level is only for ION and EMS mode Why can't I see dirt on the cotton? Why does the head not get warm in? Dirt is removed even though it may not be visible on the cotton. The amount of visible dirt on the cotton can vary between individuals. is designed to electrically warm the skin tissue, not the treatment head itself. Cannot feel Vibration Only works on Cleansing and Moisture mode 19 20