upclose united kingdom DEC. 2011 FeSTive season
letter from GINA Gina Murphy vp of sales Dear Valued Independent Consultant, I always look forward to unwrapping the beautiful gift that is the month of December. It s so much fun getting prepared for the festive season, whatever your traditions may be. The good news, Arbonne takes a lot of the stress out of the holidays for you, your Clients and Hostesses. Our beautiful gift sets make it easy to find something special for everyone on your list, and they re a great way to boost your sales as the year draws to a close. As you embrace the art of giving back to all of those wonderful folks who support your business throughout the year teachers, neighbours, hostesses, and friends and family near and far you ll be presented with so many opportunities to sell and sponsor. So celebrate your business, experience the joy of giving and wrap up your sales year with a strong finish. Then, plan to start strong in 2012 by doing some goal setting as you prepare for next year. Picture your team enjoying the inspiring event that is our Global Training Conference, Growing Strong 2012. On 26-28 April, the MGM Grand Hotel will come alive with the incredible energy and excitement of GTC 2012. With dynamic training, networking opportunities and exclusive product launches, it s the ultimate in business and personal development. And we just know you all have such a great time with us in Las Vegas! If you register this month for GTC 2012 you can take advantage of our December Early Bird rate of $225 USD. December is also the final month of our Going Strong promotion, where you can earn your registration fee and/or a three day hotel stay package at the MGM Grand Hotel. So set your activity goals high, experience great business growth and you could qualify to make your way to Growing Strong GTC 2012! As we look ahead to next year, we re excited to announce the exotic location for the 2012 Arbonne Incentive Trip. Next year s trip will take attendees to a destination Arbonne is visiting for the first time the stunning Hard Rock Resort in Punta Cana, 6-11 August. The combination of training, team building and tropical fun in the Caribbean sun is an amazing and enriching experience for all who attend. Why not set your goals now to ensure your place on the beach? And December is the perfect month to double your efforts towards earning the trip qualification with our Double Volume promotion. For the entire month, volume earned will be counted twice towards your AIT earning goals. Head online to arbonne.com > IC > Events > Arbonne Incentive Trip 2012 for all the details on how you can benefit from this doubly rewarding incentive. The festive season is the perfect time to reconnect with family and friends, which is why we re so pleased to announce our REconnect Programme. This promotion enables you and your Consultants who have become inactive or reverted to Preferred Clients (PC) from 1 February 2009, to REconnect with one another. Qualifying Consultants who have downgraded to PC will be reinstated as active Consultants and will receive their 35% discount without having to pay their upgrade, renewal or reinstated fees. Plus, reinstated Consultants who place a cumulative order of at least 150 PQV before the year s end will remain active and regain official Consultant level with a new effective date of 1 January 2012. What a great opportunity for Consultants who have become inactive or reverted PC to take advantage of the 35% discount for their festive shopping, while REconnecting their Arbonne business. The promotion will run from 14 November through 31 December 2011, so don t delay, REconnect today! It s a most wonderful time of year, as we reflect on all that we ve achieved in 2011 and look forward to the bright future of 2012! We, your Arbonne Home Office family wish you, your family and your teams a very merry festive season. Enjoy your celebrations, and we look forward to celebrating with you throughout 2012. Wishing you continued success, Gina Murphy VP, Sales 2 2DEC. 2011
HIGHLIGHT OF THE MONTH FeSTive season Purchase with Purchase RE9 Advanced Ultra Soft Skin Set The same great formulas you know and love with new environmentally improved packaging! The RE9 Advanced Reactivating Body Serum and Hydrating Body Lotion are your perfect festive season companions. This botanically based, premoisturising body gel helps to replenish skin s moisture barrier, while the ultra hydrating body lotion delivers antioxidants and vitamins to help nurture skin. This set comes ready to gift in festive packaging. Yours, exclusively during the festive season, for only 19 with every 90 SRP product purchase. #3953 3DEC. 2011
PROMOTIONS Arbonne Surprise Bag With every order of 90 SRP, qualify to purchase the Arbonne Surprise Bag, with a minimum 100 SRP value, for just 21! #909P What might you find in the Surprise Bag? We can t say, but it may include products from one or more of the following product lines: RE9 Advanced, FC5 and Arbonne Cosmetics. A fantastic opportunity to surprise someone on your team, or simply treat yourself with the best gift of all: Arbonne product! Available while supplies last. Note: Surprise Bags come in various assortments and we will not be able to accommodate special requests. No refunds and/or exchanges will be permitted. All sales are final. Sheer Glow Highlighter With every 45 SRP order in the month of December, qualify to purchase the Sheer Glow Highlighter. The versatile Sheer Glow Highlighter delivers an instant, soft glow and can be applied several ways, perfect for that festive season party look. Worth 30 for 12 #7821P 4DEC. 2011
PROMOTIONS Qualify to Purchase the Products You Know and Love With every SRP order increment = Qualify to purchase 45 SRP = PwP: One Purchase with Purchase, product special changes bimonthly 90 SRP = Host Gift: SeaSource Detox Spa Soak Set for 21.50 90 SRP = Host Gift: SeaSource Detox Spa Rescue Set for 15 90 SRP = PwP: RE9 Advanced for Men Travel Set for 20 150 SRP = Host Special: Up to 65 SRP of products for 20 Please note: PwPs do not carry QV. 150 SRP = PwP: RE9 Advanced Travel Set for 34 or FC5 Travel Fresh Set for 20 Host Gift Twice As Nice = SeaSource Detox Spa Soak Set for 21.50 = Complimentary product when you place a second order in your Start Month* *Receive a complimentary product from a list of Arbonne-approved products. Your first 150+ Personal Qualifying Volume (PQV) order puts you into qualification for Twice As Nice. Receive your gift when you place a second order of 150+ PQV in your Start Month or the month after. Please note: If you have placed two or more orders to achieve 150 PQV in your Start Month, you will not be eligible for the Twice As Nice complimentary product. 5DEC. 2011
Always begin with clean, moisturised skin. It will influence the performance of your foundation. To create the best canvas, use Arbonne Cosmetics Makeup Primer before applying your foundation. BUSINESS AIDS Festive Catalogue Microsite Introducing the Arbonne Festive Catalogue 2011, now available! Make your holidays sparkle and shine with all of the glitter and glamour of the season, artfully put together just for you, exclusively from Arbonne. Visit arbonneinternational.co.uk > Holiday 2011 for everything you need to know about the new festive product lines and support materials. Cosmetics Tutorials We have some fantastic cosmetic tutorials available, so whether it is mastering that smokey eye look or how to wear the Strawberry lipstick with pride, visit the festive microsite to download the tutorials. New RE9 Advanced Tote Carry around your favourite RE9 Advanced products in style with this new, high quality zippered tote. The sophisticated gold pattern design and new zipper make this fashionable tote perfect for securely packing up any combination of RE9 products for Presentations, delivery, or gifting! #967; 4 Product not included. Arbonne Cosmetics Holiday Smoky Eye Application Create stunning smoky eyes with Arbonne Cosmetics. Whether you prefer a natural or more dramatic look, create your very own smoky eyes by using the chart and simple step by step instructions below. Step 1: Base Apply base shade (A) using a sponge tip applicator or shadow brush. Cover entire eyelid from lash line to brow line. Step 2: Crease Apply crease shade (B) using a sponge tip applicator or shading brush. Follow the natural crease line then angle down toward the outer corner of the eye. Always blend to soften look. Step 3: Overlay Apply overlay shade (C) using a sponge tip applicator or shading brush. Apply onto center of lid in circular shape directly over the pupil. Blend lightly to prevent losing the effect of the contrasting shadows. Tip: Apply Eye Liner to intensify the defining shade. Step 4: Define Apply defining shade (D) using the slant/angle brush. Apply to the top and bottom lash lines, starting at the inner corner and working your way to the outer corner. Tip: Finish with Triple Action Mascara to upper and lower lashes. A Silver B Bronze C Gold D Black Out 2011R01 04 2011 ARBONNE INTERNATIONAL, LLC Try all 4 Smoky Arbonne Eye variations: Cosmetics new shade A B C D How Base To Achieve Crease Foundation Overlay Define Perfection Step 1: Know Your Skin Type Step 2: Consider Coverage Silver Bronze Gold Black Out Super Nova Smoky Eyes Solar Wind Dry Skin: Light Coverage: Smoky Eyes Dryer or Linen more mature complexions Titanium crave moisture, Gold so Cabernet Sheer Finish Tinted a Moisturiser SPF 15 hydrating fluid makeup such as Arbonne Cosmetics Perfecting Ideal for younger skin or those who prefer more natural Starlight SPF 15 Smoky Eyes Liquid Foundation Vanilla is a good choice. Chocolate Silver looking coverage. Blue Slate Rainforest Oily Skin: Natural Radiance Mineral Powder Foundation SPF 15 Mineral or powder foundations work well with oiler skin. Mineral A light brush of mineral powder foundation will even out Smoky Eyes Lilac Java Bronze Ivy makeup is actually for all and is particularly the skin tone, and can even be applied over blemishes. suitable skin types, good for sensitive skin. Medium Coverage: Combination Skin: Perfecting Liquid Foundation SPF 15 Mineral makeup is also a great solution for those with an oily Liquid foundation offers more substantial coverage ALL RIGHTS RESERVED. ARBONNE.COM T-zone. Add the Perfecting Liquid Foundation sparingly on drier for smooth, flawless skin. areas such as the cheeks. Natural Radiance Mineral Powder Foundation SPF 15 Build up layers of the mineral powder for more coverage. PRIME TIME TIPS Step 3: Do A Shade Test Choose two or three shades closest to your skin colour. Apply a light stroke of each shade from your lower cheek down your jaw line to your neck. Select different undertones, such as cool, warm and neutral. (Cool tones are pinkish, warm are more orange, and neutral tones are slightly yellow to beige.) Keep in mind that yellow undertones look natural on almost all skin tones, whereas only the really fair need pink undertones. The correct shade is the one that disappears almost instantly because it blends so well with your natural skin tone. Do the shade test in natural light wherever possible. For the best shade match, always let makeup dry before choosing, because the colour will be different in its dry state. 2011R01 04 2011 ARBONNE INTERNATIONAL, LLC ALL RIGHTS RESERVED. ARBONNE.COM Arbonne Cosmetics The Art of Red Lips Step 1 Apply a small amount of Arbonne Cosmetics Makeup Primer to the outside edge of the lips. Then apply a concealer around the outside edge of your lip line to help highlight the natural contours of the lips. Then lightly apply some pressed powder to the lip area to set the concealer. Step 2 Coat the tip of a lip brush with the Arbonne Cosmetics red lipstick shade of your choice, such as Runway Rouge or Strawberry. Following the natural outside line of the lips, cover the outer portion of the lips with a layer of the lipstick. Step 3 Gently drag the lip colour from the inside corners of the mouth towards the center of the lips with the edge of the lip brush. Then feather the lip colour to the centre of the top and bottom lip in an even layer. Step 4 Using a clean lip brush or fine-tipped cosmetic brush, again line the outer edge of the lip line with concealer to create a crisp red edge and make the red lip look really pop. 2011R01 04 2011 ARBONNE INTERNATIONAL, LLC ALL RIGHTS RESERVED. ARBONNE.COM 6DEC. 2011
announcements DEC. 2011 Going Strong for GTC! See your business bloom and earn your GTC 2012 Conference Fee or a GTC 2012 Stay Package. Achieve big during the months of November and December and make your way to GTC, the biggest Arbonne event of the year. No Las Vegas-style luck necessary just strong growth and a booming business! Promotion Runs: 1 st November 31 st December, 2011. District Managers and Above Level 1 Requirement: Achieve 8,000 in cumulative Central District QV during the months of November and December. Reward: GTC 2012 Consultant Conference Fee* Level 2 Requirement: Achieve 20,000 in cumulative Central District QV during the months of November and December. Reward: GTC 2012 Stay Package** Includes Consultant Conference Fee and three (3) nights stay at the MGM Grand Hotel.*** Consultants Level 1 Requirement: Achieve 5,000 in cumulative Successline QV during the months of November and December. Reward: GTC 2012 Consultant Conference Fee* Level 2 Requirement: Achieve 10,000 in cumulative Successline QV during the months of November and December. Reward: GTC 2012 Stay Package** Includes Consultant Conference Fee and three (3) nights stay at the MGM Grand Hotel.*** *GTC Consultant Conference Fee: For attendance to the entire GTC 2012 conference, which includes Consultant training, the Kick-Off Ceremony and New Product Launch, all general sessions and the Grand Awards Celebration. Those who pay the GTC 2012 Conference Fee and subsequently earn this promotion will be reimbursed the actual paid Conference Fee amount. **GTC 2012 Stay Package: In addition to the paid Consultant Conference Fee, earn three (3) nights stay at the MGM Grand Hotel. Check-in 26 th April, 2012. Checkout 29 th April, 2012. Valid for these check-in and checkout dates only. ***GTC 2012 Stay Package: Offer includes MGM Grand Hotel standard room with king bed only. For the complete set of rules, see the Terms and Conditions at arbonne.com > Internet Consultants > Events > GTC 2012 > Going Strong Promotion > Going Strong Terms and Conditions. 7
announcements Amendment to Arbonne SuccessPlan / United Kingdom of Arbonne Europe Sàrl Effective December 1, 2011 ARBONNE EUROPE SÀRL ( ARBONNE ) OF BÖSCH 71, POSTFACH 663, CH - 6331 HÜNENBERG, SWITZERLAND, IS THE PROMOTER OF THIS DIRECT SELLING OPPORTUNITY IN THE UNITED KINGDOM. THE GOODS WHICH ARE SOLD UNDER THIS SCHEME ARE SKIN CARE AND COLOUR COSMETICS PRODUCED OR SUPPLIED BY ARBONNE AND SUCH OTHER GOODS OR SERVICES AS ARBONNE MAY MARKET FROM TIME TO TIME. As of December 1, 2011, the following amendments will be effective to the Arbonne SuccessPlan and Policies & Procedures manual (the SuccessPlan ) and replace in their entirety the sections referenced below. Please refer to this amendment document when you are reviewing the entire SuccessPlan included in the Arbonne Independent Consultant Starter Kit and available online at arbonne.com to ensure you have the most up to date version of the SuccessPlan. Arbonne intends to reprint the SuccessPlan with this amendment incorporated as soon as possible. SuccessPlan Qualification Programmes Consultant There are three separate ways to qualify for Consultant rank: (1) register for it at the time of initial sign-up, (2) earn it through business-building activity or (3) upgrade to it from Preferred Client. Register Purchase the Arbonne Independent Consultant Starter Kit, complete the Arbonne Independent Consultant Application & Agreement form and receive the Arbonne Independent Consultant Starter Kit. Earn Demonstrate BOTH of the following business-building behaviors in two of three consecutive months: 1. Accumulate at least 150 PQV. 2. Sponsor two or more new Preferred Clients or Consultants who also accumulate 150 PQV each in their Start Month. Upgrade Preferred Clients may purchase the Arbonne Independent Consultant Starter Kit for a reduced price available only to Preferred Clients and receive a status upgrade. This will result in a change in the individual s rank from Preferred Client to Consultant as of the date of payment. SuccessPlan Maintenance Requirements Consultant A Consultant must have a minimum of 1,200 PQV in a rolling 12-month period to remain at Consultant rank (the 12 in 12 Requirement ). If the Consultant fails to meet this requirement in any 12-month period, Arbonne will assign the Consultant to Preferred Client status provided he or she has paid the Annual Renewal Fee within the last 12 months. Consultants sponsored on or before January 31, 2009, will maintain Consultant rank and are not required to meet the above activity requirements necessary to maintain Consultant rank, provided they renew their Agreement and pay the Annual Renewal Fee. Arbonne Independent Consultant Annual Renewal The term of the Agreement is one year. In order to remain a registered Arbonne Independent Consultant (including Preferred Client), each Arbonne Independent Consultant must renew his or her Arbonne affiliation every year prior to the end of his or her anniversary month by submitting the Annual Renewal Fee to Arbonne. This Renewal Fee helps to defray the company expense of administrative tracking, monthly updates, publications and other information designed to assist in the building of an Arbonne Independent Consultant s business. Arbonne Independent Consultants that achieve 150 PQV in their Renewal Month and pay the Annual Renewal Fee will receive a product in addition to their continuing benefits. Consultants sponsored on or before January 31, 2009, must renew their Agreement and pay the Annual Renewal Fee in order to maintain Consultant rank without the maintenance activity requirements set forth above. 8DEC. 2011
announcements New RVPs and NVPs Congratulations to new Regional Vice Presidents Scott Campbell, Linda Davies Carr and Carl Lewis; and new National Vice President Sarah Dunning. Christmas Delivery Please note that the last date for guaranteed Christmas delivery wil be 16 th December 2011. Arbonne Gift Bags We are pleased to announce that the large Arbonne gift bags are now back in stock on The Place. Phone Calls to Customer Services Please be sure you have your Consultant ID and PIN on hand when phoning Customer Service. This helps to ensure fast and efficient service. Thank you. Emails To Head Office Please direct your questions and comments to the following official Customer Services email addresses, rather than to personal email addresses. Your queries will be reviewed and responded to as quickly as possible. Thank you! INSTANT SERVICE: customerservice@arbonneinternational.co.uk APPLICATIONS: applications@arbonneinternational.co.uk December Customer Service Support Hours Customer Service hours are Monday to Friday 9 a.m. 6 p.m. (GMT/UK time), except on Tuesdays when hours are 10 a.m. 6 p.m. GMT/UK time). The last business day of December is Saturday 31 st. The last day for Internet orders is Saturday 31 st December. Office hours are 9 a.m. 6 p.m. To meet month end deadlines, all fax and phone orders, as well as all applications, must be submitted by 5 p.m. on Friday 30 th December. On the last business day (Close Day) of the month, all Internet orders must be received by 10 p.m. GMT/UK time. Orders and applications submitted after the cutoffs will be processed for next month s activity. Please note the office will be closed for the Christmas holidays 23 rd -27 th and 2 nd January, re-opening on 3 rd January 2012. 9 9DEC. 2011