Overview This unit is about carrying out perming and neutralising services. To achieve this unit, you will need to show you have the ability to select and use suitable products and undertake rearranging, winding and neutralising processes within a fixed time scale. The main outcomes of this unit are: 1. maintain effective and safe methods of working when rearranging, perming and neutralising hair 2. analyse the hair and prepare for perming 3. chemically rearrange the hair 4. perm and neutralise hair 5. provide aftercare advice Please note that the Habia Assessment Strategy and Evidence Requirements for these standards are available from the Habia website http://www.habia.org 1
Performance criteria You must be able to: P1 maintain effective and safe methods of working when rearranging, perming and neutralising hair by P1.1 ensuring your client s clothing is effectively protected throughout the service P1.2 wearing personal protective equipment when using perming and neutralising chemicals P1.3 positioning your client to meet the needs of the service without causing them discomfort P1.4 ensuring your own posture and position whilst working minimises fatigue and the risk of injury P1.5 keeping your work area clean and tidy throughout the service P1.6 removing waste immediately at the end of the perming and neutralising service P1.7 using working methods that - minimise the wastage of products - minimise the risk of cross-infection - make effective use of your working time - ensure the use of clean resources - minimise the risk of harm or injury to yourself and clients P1.8 ensuring your personal standards of health and hygiene minimise the risk of cross- infection, infestation and offence to your clients and colleagues P1.9 using equipment that is safe and fit for purpose P1.10 promptly identifying and reporting any products that need reordering to the relevant person P1.11 completing the service within a commercially viable time P1.12 completing client records so that they are accurate, easy to read and up-to-date P2 analyse the hair and prepare for perming by P2.1 asking your client appropriate questions to identify if they have any contra-indications to perming services P2.2 accurately recording your client's responses to questioning P2.3 conducting all necessary tests following manufacturers instructions and recognised industry procedures P2.4 accurately recording the outcomes of tests on the client s record card P2.5 ensuring your analysis allows you to accurately determine the choice of products and application methods P2.6 seeking assistance from the relevant person when contraindications and or reactions to tests cause doubts as to the suitability of the service for your client 2
P3 P4 P2.7 basing your recommendations on an accurate evaluation of your client s hair and its potential to achieve the effect required P2.8 informing your client of the likely cost, duration and expected outcome of the service P2.9 choosing products, tools and equipment based on the results of your analysis, necessary tests, consultation with your client and relevant factors influencing the service P2.10 preparing products following manufacturers instructions P2.11 ensuring shampooing leaves the hair free from product build-up P2.12 effectively protecting the hairline prior to perming P2.13 effectively protecting the scalp, where necessary, prior to perming P2.14 correctly applying a suitable pre-perm treatment from root to end to even out hair porosity chemically rearrange hair by P3.1 sectioning the hair cleanly and evenly to assist the accurate application of the chemical rearranger P3.2 applying products accurately taking into account the results of your analysis and other factors influencing the service P3.3 applying your chemical rearranger in a way that minimises the risk of the product being spread to your clients skin, clothes and surrounding area P3.4 accurately timing the application and development of the chemical rearranger following manufacturer s instructions P3.5 confirming the consistency and evenness of straightening has been achieved by taking strand tests on different areas of the head and at suitable times in the rearranging process P3.6 removing chemicals in a way which minimises the risk of damage to the hair and following manufacturers instructions P3.7 ensuring your working methods minimise the risk of chemicals being spread to the client s skin, clothes and surrounding areas P3.8 adapting the water temperature, pressure and direction to protect the hair condition P3.9 leaving the hair and scalp clean and free from chemicals and excess moisture P3.10 resolving any problems occurring during the chemical rearranging process within the limits of your own authority P3.11 promptly referring problems you cannot resolve to the relevant person P3.12 leaving the hair tangle-free without causing damage to the hair or scalp perm and neutralise hair by P4.1 using products and sectioning and winding techniques taking into account relevant factors influencing the service P4.2 sectioning and winding the hair cleanly and evenly to achieve 3
P5 the desired look P4.3 effectively securing any hair not being wound so as to keep your section clearly visible when required P4.4 applying pre or post damping products evenly to the hair following manufacturers instructions P4.5 taking meshes of hair which suit the size of the perming implement P4.6 maintaining an even tension throughout the winding process P4.7 completing all winding operations within 35 minutes when using pre-damping products P4.8 monitoring and timing the development of the perming process following manufacturers instructions P4.9 confirming the required degree of curl has been achieved by taking development test curls at suitable times throughout the perming process P4.10 achieving the correct degree of curl necessary for the final desired look P4.11 removing products ensuring the water pressure does not dislodge the perm implements and the water temperature suits your client's comfort needs P4.12 leaving the hair free of perm lotion when the desired degree of curl is achieved P4.13 removing excess moisture before applying neutraliser without disturbing the wound hair P4.14 distributing the neutraliser evenly following the manufacturer s instructions P4.15 removing the perm implements without disturbing the curl formation P4.16 leaving the hair free of neutraliser after the final rinse P4.17 identifying any problems during the perming and neutralising processes and resolving them within the limits of your own authority P4.18 promptly referring problems you cannot resolve to the relevant person P4.19 applying suitable activators and moisturisers at the end of the perming process provide aftercare advice by P5.1 giving advice and recommendations accurately and constructively P5.2 giving your client suitable advice on the maintenance of their perm 4
Knowledge and understanding Salon and legal requirements K1 your salon's requirements for client preparation K2 your salon's expected service times for perming and neutralising work K3 when and how to complete client records K4 your salon's and legal requirements for disposal of waste materials K5 your own limits of authority for resolving perming and neutralising problems K6 the person to whom you should report problems you cannot resolve K7 your responsibilities under current Data Protection legislation K8 your own responsibilities under the current Control of Substances Hazardous to Health Regulations in relation to the use of perming and neutralising products K9 your responsibilities under the current Electricity at Work Regulations How to work safely, effectively and hygienically when rearranging, perming and neutralising African type hair K10 the range of protective clothing and products that should be available for clients K11 the type of personal protective equipment available K12 how the position of your client and yourself can affect the desired outcome and reduce fatigue and the risk of injury K13 why it is important to position your tools and equipment for ease of use K14 why it is important to use personal protective equipment K15 the safety considerations which must be taken into account when perming and neutralising K16 why it is important to keep your work area clean and tidy K17 methods of working safely and hygienically and which minimise the risk of cross- infection and cross-infestation K18 the importance of personal hygiene K19 methods of sterilisation used in hairdressing salons K20 the importance of questioning clients to establish any contra-indications to perming and relaxing services K21 why it is important to record client responses to questioning K22 the legal significance of client questioning and the recording of client's responses to questioning Analysing and testing K23 what a hair and scalp analysis should cover K24 the importance of conducting a thorough analysis K25 the types and purposes of tests K26 when and how tests should be carried out and the expected results 5
K27 how the results of tests can influence the perming service K28 potential consequences of failing to test K29 the courses of action to take in the event of adverse reactions to tests (eg, the types of reactions you need to report to another, more senior person) K30 why it is important to record test results Basic science K31 the effects of chemical rearrangers, perm lotions and neutralisers on the hair structure K32 the active ingredients in perming and neutralising products K33 why and when chemical re-arranging of hair structure is necessary K34 how temperature affects the perming process K35 the importance of accurate timing and thorough rinsing of products K36 the importance and effects of restoring the hair s ph balance after the perming and neutralising processes K37 the importance of considering water temperature during the rinsing process K38 how to recognise Trichorrhexis Nodosa and how to deal with this condition K39 how the factors in the range can affect your choice of perming and neutralising products K40 the effect of hydrogen peroxide based neutralisers on dark hair K41 the effect of overlapping products on to previously chemically treated hair K42 why previously relaxed hair should not be permed K43 how and why the contra-indications in the range can affect the delivery of perming services to clients K44 the difference between African and Caucasian hair type structures Products, equipment and their use K45 the types of equipment used during the perm development process K46 the manufacturers instructions for the specific perming and neutralising products in your salon K47 why different applicators are used when chemically rearranging and their effect on the hair and scalp K48 when and why it is important to use pre and or post-perm treatments K49 the different types and uses of available pre-damping lotions, chemical rearrangers, and neutralisers K50 the importance of using products economically Perming and neutralising techniques and problems K51 when to use the types of sectioning patterns listed in the range K52 the factors that influence the use of different sized perm implements K53 method of checking chemical re-arranger development K54 method of checking curl development 6
K55 methods of application of perm lotions, chemical rearrangers and neutralising agents K56 types and causes of problems that can occur during the perming and neutralising processes K57 methods of resolving perming problems K58 the circumstances when hair may need to be cut prior to a service K59 how to deal with scalp irritation during the perming process Information to give to clients on hair maintenance and management K60 how often to shampoo and condition their hair K61 suitable conditioning treatments and the importance of regular conditioning K62 products to use for homecare, those to avoid and why K63 how to protect hair whilst sleeping and why K64 how lifestyle can effect the client s maintenance of their perm (e.g. active sports, career, job requirements and holidays) K65 the importance of knowing when and why they need to have their hair cut K66 how the continual use of heated equipment can damage the hair K67 recommended time intervals between perming and other chemical services Communication K68 how to give effective advice and recommendations to clients 7
Additional Information Scope/range related to performance criteria 1. Products are 1.1. skin protectors 1.2. pre-perm treatments 1.3. chemical rearranger 1.4. perming lotions 1.5. neutralisers 1.6. conditioners 1.7. finishing products 2. Contra-indications are 2.1. skin sensitivities 2.2. history of previous allergic reaction to perming products 2.3. other known allergies 2.4. skin disorders 2.5. incompatible products 2.6. medical history 2.7. time interval from last colour or perm 2.8. previously relaxed hair 2.9. recent removal of hair extensions 2.10. recent removal of plaits without added hair 3. Tests are 3.1. elasticity 3.2. porosity 3.3. incompatibility 4. Analysis covers 4.1. the scalp condition 4.2. hair texture 4.3. scalp disorders 4.4. hair condition 4.5. identification of previously permed hair 4.6. need to cut hair prior to perming 4.7. degree of product build-up 5. Factors are 5.1. temperature 5.2. density 5.3. hair condition 5.4. time 5.5. scalp sensitivity 8
5.6. sequence of application 5.7. direction and degree of movement required 5.8. hair length 5.9. colour treated hair 5.10. length of re-growth 6. Rearranging takes place on 6.1. re-growth 6.2. virgin hair 6.3. colour treated hair 7. Sectioning and winding techniques are 7.1. directional 7.2. brick 8. Aftercare advice covers 8.1. time intervals between perming services 8.2. permed hair maintenance 8.3. use of suitable conditioning products 8.4. use of suitable styling products 8.5. time intervals for professional conditioning treatments 9
Developed by SkillsActive Version number 1 Date approved March 2007 Indicative review date Validity Status Originating organisation Original URN Relevant occupations Suite Key words March 2009 Current Original Habia O24NAH18 Retail and commercial enterprise; Service enterprises; Personal Service Occupations; Hairdressers and Related Occupations African Type Hair Hairdressing Standards perming, neutralising, re-arranging, prepare, chemically re-arrange 10