Chapter 3 Your Professional Image MULTIPLE CHOICE 1. Beauty professionals are often held to higher image standards by clients because they view beauty professionals as. a. lifestyle coaches b. role models c. image experts d. personal trainers ANS: C PTS: 1 REF: Page 38 2. Professional behavior, a positive attitude, team camaraderie, good communication skills, and proper ergonomics are factors that assist in creating a. a. style portfolio b. professional image c. salon owner d. work ethic ANS: B PTS: 1 REF: Page 38 3. It is essential for beauty practitioners to be well groomed and practice basic hygiene everyday because they. a. are image experts b. work in close proximity to their clients c. are walking billboards for their profession d. want to look and feel good ANS: B PTS: 1 REF: Page 39 4. What term refers to the daily maintenance of cleanliness through the practice of good healthful habits? a. public sanitation b. health awareness c. public hygiene d. personal hygiene ANS: D PTS: 1 REF: Page 39 5. What are some items that should be included in your hygiene pack, or personal collection of items, to maintain the necessary sanitary habits at work? a. Dental care items, hand sanitizer, and body freshening products b. Toothbrush and toothpaste, deodorant, and perfume c. Toothbrush and toothpaste, shampoo and body wash, and deodorant d. Body wash, hand sanitizer, and breath mints or gum ANS: A PTS: 1 REF: Page 39 6. Being well-groomed advertises the beauty professional s the beauty industry. a. interest in b. commitment to c. promotion of d. stock in
ANS: B PTS: 1 REF: Page 40 7. A no-fragrance salon policy protects clients who have chemical sensitivities or allergies and stipulates that team members cannot wear. a. makeup b. deodorant c. perfume d. hair spray ANS: C PTS: 1 REF: Page 40 8. involves the process of caring for parts of the body and maintaining an overall polished look. a. Personal grooming b. Style review c. Hygiene assessment d. Professional image 9. The impression that you project through both your outward appearance and your conduct in the workplace is your. a. professional image b. individual style c. reputation d. portfolio 10. Salons often implement to create a salon culture, protect employees clothing while working with chemicals, and ultimately ensure their stylists are dressed for success. a. dress code guidelines b. laundry services c. hygiene rules d. fashion statements 11. Regardless of your salon s dress code, your clothing should always be clean, fresh, functional, and. a. subdued b. stylish c. colorful d. attention-grabbing ANS: B PTS: 1 REF: Page 40 12. Shoes worn by stylists while working in the salon should be comfortable, closed-toe,, and provide arch support. a. low-heeled b. thick-soled c. high-heeled d. cost-effective ANS: A PTS: 1 REF: Page 41
13. The maintenance of healthy skin and the careful application of enhances your best facial features and promotes your professional image. a. makeup b. deodorant c. perfume d. hair spray ANS: A PTS: 1 REF: Page 41 14. Which element is considered the hallmark of professionalism? a. Posture b. Trendy makeup c. Functional clothing d. Politeness ANS: D PTS: 1 REF: Page 41 15. What term best describes your posture, as well as the way you walk and move? a. Gait b. Style c. Physical presentation d. Ergonomics ANS: C PTS: 1 REF: Page 42 16. Sitting or standing improperly can put a great deal of stress on your. a. neck, shoulders, back, and legs b. chest and abdomen c. wrists, elbows, and arms d. eyes, forehead, and fingers ANS: A PTS: 1 REF: Page 42 17. Sitting or standing with your back straight, head and shoulders held high, neck balanced, and the chest opened up and out are guidelines for good work. a. ethics b. attitude c. image d. posture ANS: D PTS: 1 REF: Page 42 18. The science of designing and planning of the workplace, as well as its equipment and tools, for maximum comfort, safety, and efficiency is known as. a. ergonomics b. occupational therapy c. engineering d. graphic design ANS: A PTS: 1 REF: Page 42 19. Which action best illustrates the use of ergonomic principles in a salon? a. Providing comfortable client seating b. Installing hydraulic chairs which raise and lower c. Hiring a massage therapist d. Providing longer cords for electrical devices such as blow dryers and curling irons
ANS: B PTS: 1 REF: Page 42 20. What types of injuries are most commonly reported by stylists in salons that do not practice ergonomics? a. Head and neck injuries b. Leg and foot injuries c. Wrist and back injuries d. Face and hand injuries ANS: C PTS: 1 REF: Page 42-43 21. is the key to avoiding problems with posture and movements. a. Prevention b. Repetition c. Practice d. Exercise ANS: A PTS: 1 REF: Page 43 22. Bending forward and/or twisting your body to get closer to your client, gripping or squeezing your implements too tightly, and holding your arms too far away from your body are examples of that will ultimately cause injuries. a. illegal actions b. repetitive motions c. standard protocols d. necessary movements 23. Stressful, repetitive motions have a cumulative effect on joints and. a. eyes b. muscles c. skin d. heart 24. Holding the wrists in a(n) position while using implements can help prevent injuries. a. upright b. neutral c. downward d. loose-gripped 25. Which action would be most helpful in countering the negative effects of repetitive motions? a. Stretching and walking around at intervals b. Reaching across the table when giving a manicure c. Bending the neck when standing d. Holding elbows away from the body when cutting ANS: A PTS: 1 REF: Page 44 26. A tennis ball is useful in exercises to release stress from repetitive movement of which body part? a. Shoulders
b. Ankles c. Wrist d. Fingers ANS: D PTS: 1 REF: Page 44