Kline PRO: A powerful tool for the salon industry based on transactional data

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Data Published Quarterly Regional Coverage: Ireland United States United Kingdom This comprehensive interactive database enables users to access the latest performance data on the professional hair care industry. Based on actual salon transactions, it yields category, brand, and product-level sales and service data on a quarterly basis. This Database Addresses Such Questions as: What are the category drivers and trends? Who are the leading marketers of salon hair care products? How do my brand s sales compare to my competition? What new product innovations and trends are hitting the market? What services are being offered in salons? What are the service revenues, transaction counts, and average prices?

Database Contents Products Category (Table 1) Segment (Table 4) Company Master brand, brand, sub-brand Item Salon demographics (Table 3) Metrics Dollars Volume (ounces) Shares % Change vs. previous quarter and year prior Services Service type (Table 2) Segment, sub-segment (Table 5) Salon demographics (Table 3) Metrics Dollars Transaction count Average price per service Shares % Change vs. previous quarter and year prior Table 1: Product Categories Conditioners Hair styling products and sprays Shampoos Kits/promotions Table 3: Salon Demographics Region: Ireland Region: United States: Central, Midwest, Northeast, South, West Region: United Kingdom: London, Midlands and East, North, Scotland, Wales and Northern Ireland, South Salon size: small, medium, large Salon positioning: value, moderate, premium Table 2: Service Types Hair cut Hair coloring Styling Texturizing Treatment Combination services Other goods and services

Database Features User friendly in a simple yet sophisticated system Flexible search options Three separate views: reported, projected, services Quarterly updates View of individual product performance Eight quarter rolling historical data available Quarterly Summary Report Salon Retail Overview Dollar and volume shares and change Segment shares and change Regional revenue share Dollar share by salon size and positioning share Leading companies by category Leading master brands by category Top 5 items and top 5 movers by category Top new items by category Services Overview Shares and change for dollars and transactions Top 10 fastest growing services Services creating value

Table 4: Product Category Segmentation Form Function Conditioners Hair styling products and sprays Shampoos Kits/promotions Cleansing Daily rinse Dry Leave in Masque Oil Treatment Anti-aging Color care Moisturizing Repair/condition Scalp care UV/sun protection Aerosol Cream Gel Glaze/lotion Mousse Non-aerosol Pomade/paste Powder Finishing Texturizing Daily rinse Dry Anti-aging Color care Moisturizing Repair/condition Scalp care UV/sun protection Anti-aging Color care Finishing Moisturizing Repair/condition Scalp care Texturizing UV/sun protection Other Table 5: Service Segmentation Hair coloring Texturizing Hair cut Treatment Styling Coloring Color glossing/toning Color refresh Corrective color Creative color Demi-permanent Semi-permanent Men s coloring Single process Virgin color Lightening Balayage/hair painting Bleach & tone Highlight/lowlight full Highlight/lowlight partial Men s lightening Ombre Virgin Bleach Straightening and smoothing Keratin Thermal reconditioning Relaxer Perming/waving Bang or neck trim Child s haircut Men s haircut Women s haircut Bond builder Conditioning Scalp Blow out Braiding Child s style Flat ironing Special occasion Combination hair services Color/cut Color/style Color/cut/style Cut/style Men s cut/color Perm/cut Other goods and services Beard services Body Consultation Eyebrow tinting Eyelash services Gift cards Extension/weave Hair removal Makeup application Massage Nail Shaving Skin care Tanning

Scope Kline PRO provides an unbiased view of the performance of the professional hair care industry based on hard, transactional data collected from a panel of thousands of salons. The service is delivered quarterly. A rolling historical database covering eight (8) quarters is maintained so that users will have the ability to do full year-over-year comparisons. This program covers, register transactions (salon retail), and services. Data is reported on both the unit and dollar levels. Key Benefits This service is an excellent resource to empower sales, marketing, and management personnel to utilize the most up-to-date transaction based data in their areas of responsibility. It provides subscribers with an accurate picture of the size, segmentation, and performance of the professional hair care market and enables users to exploit business opportunities by understanding market dynamics, competitive forces, and product trends. It offers a timely source to identify and track emerging trends and the latest new product launches. Specifically, this study assists in: New product development Industry/category/brand assessments Strategic planning Acquisition screening

Methodology Data for Kline PRO is collected from two main sources: distributors and salons via software providers. Two weeks after the close of each quarter, product and service data is transmitted directly to a designated secure server at Kline. Once the data is received, it is then translated into appropriate categories/segments and aggregated to one total. At no time is the specific location from which the data originates shared with Kline. Kline respects the privacy of all panelists and has agreements in place that prevent Kline from receiving any identifiable information. Only the general demographics of region, salon size and pricing tiers is shared. Data from each participant is anonymously aggregated with data from all providers. Data that could identify any distributor, software company, or salon is never disclosed and will always be protected under the strict code of ethics that Kline has practiced for more than 50 years. Kline Credentials Kline is a leading global management consulting and market research firm offering the complete spectrum of services. The firm has served the management consulting and market research needs of organizations in the chemicals, materials, energy, life sciences, and consumer products industries for over 50 years. CUSTOM RESEARCH A FULL SPECTRUM OF SERVICES MARKET RESEARCH REPORTS MANAGEMENT CONSULTING North America +1-973-435-3407 Latin America +55-11-3079-0792 Europe +32-2-770-4740 China +86-21-6012-6500 India +91-124-4546-100 Japan +81-3-3242-6277