Overview This unit is about improving and maintaining facial skin condition using a variety of treatments. These treatments include: skin exfoliation, skin warming, extraction, facial massage, mask treatments and the use of facial products. Such treatments must be successfully provided to a range of clients with a variety of skin types and conditions. To carry out this unit you will need to maintain effective health, safety and hygiene throughout your work. You will also need to maintain your personal appearance and good communication with the client. The main outcomes of the unit are: 1. Consult with the client 2. Prepare for the treatment 3. Plan the treatment 4. Improve and maintain skin condition 5. Complete the treatment SKABT4v2 1
Performance criteria You must be able to: P1 Consult with the client by: P1.1 using consultation techniques in a polite and friendly manner to determine the client s treatment plan P1.2 discussing and agreeing the service and outcomes that are acceptable to your client and meet their needs P1.3 maintaining the client s modesty and privacy at all times P1.4 establishing and recording the client s current skin care routine P1.5 recognising contra-indications and taking the necessary action. P2 Prepare for the treatment by: P2.1 preparing the work environment to meet legal, hygiene and treatment P2.2 ensuring your personal appearance meets accepted industry and organisational requirements P2.3 making sure that environmental conditions are suitable for the treatment and P2.4 helping the client into a comfortable and relaxed position for the treatment P2.5 sanitising your hands prior to treatments P2.6 cleansing the client s skin superficially P2.7 removing the client s make-up according to the needs of the treatment P2.8 performing a skin analysis on the client to identify skin type, condition and any contra-indications specific to the treatment. P3 Plan the treatment by: P3.1 discussing and recommending suitable treatments and products for the client s skin type and condition P3.2 discussing and establishing the treatment plan with the client P3.3 selecting suitable equipment and materials for the treatment P3.4 making sure the preparation of the client meets the agreed treatment plan. P4 Improve and maintain skin condition by: P4.1 maintaining hygiene and safety throughout the treatment P4.2 using facial products and equipment correctly and following manufacturers' instructions P4.3 using suitable techniques to deep cleanse the client s skin P4.4 checking that the skin is left clean and free of all traces of makeup prior to further treatment P4.5 selecting and using a suitable skin exfoliation technique relevant to the client s needs P4.6 selecting and using a suitable skin warming technique relevant to the client s needs P4.7 carrying out any necessary extraction without discomfort to the SKABT4v2 2
P5 client and with minimal damage to the skin P4.8 checking that the massage medium used is suitable for the client's skin, type and condition P4.9 providing and adapting massage techniques to meet the needs of the client P4.10 applying mask treatments evenly and neatly, ensuring that the area to be treated is covered P4.11 removing masks after a recommended time and without discomfort to the client P4.12 ensuring that the skin is left clean, toned and suitably moisturised P4.13 ensuring your own posture and position minimises fatigue and the risk of injury whilst working. Complete the treatment by: P5.1 checking that the finished result is to the client s satisfaction and meets the agreed treatment plan P5.2 ensuring treatments are cost effective and are carried out within a commercially viable time. P5.3 ensuring client records are up-to-date, accurate, easy to read and complete P5.4 giving treatment advice and recommendations accurately and constructively P5.5 disposing of waste materials safely and correctly P5.6 leaving the work area and equipment in a condition suitable for further treatments. SKABT4v2 3
Knowledge and understanding Organisational and legal requirements K1 your responsibilities under relevant health & safety legislation K2 the importance and reasons for sanitising your hands K3 why it is important to maintain standards of hygiene and the principles for avoiding cross-infection K4 how to avoid potential discomfort and injury to yourself and the risks of poor positioning of clients K5 the importance and reasons for keeping records of treatments K6 the importance of the correct storage of client records in relation to the Data Protection Act K7 how to minimise and dispose of waste from treatments K8 why it is important to complete services in the given time K9 the salon pricing structures. Client consultation K10 how to use effective communication and consultation techniques K11 the reasons why it is important to encourage clients with contraindications to seek medical advice K12 the importance of, and reasons for, not naming specific contraindications when referring clients to a general practitioner K13 why it is important to maintain client's modesty and privacy. Preparation for treatment K14 the necessary environmental conditions for the treatment (i.e. lighting, heating and ventilation) K15 how to prepare treatment plans K16 how to prepare yourself for carrying out the treatment K17 how to prepare the client for the treatment K18 how to position clients for facial treatments K19 how to conduct a skin analysis K20 the relationship between the client's skin care routine, its current condition and implications for treatment K21 how to prepare and use the equipment and materials for the work K22 methods of sanitising and sterilising equipment K23 how to maintain equipment and materials in a clean and hygienic condition. Anatomy and physiology K24 the structure of the skin (i.e. the layers of the epidermis, the dermis, the subcutaneous layer, the hair follicle, the hair shaft, the sebaceous gland, arrector pili muscle, sweat gland, blood and lymph vessels and sensory nerve ending) and differences in the structure of the skin of the clients listed in the range SKABT4v2 4
K25 the function of the skin (i.e. sensitivity, heat regulation, absorption, protection, excretion, secretion and vitamin D production) K26 the actions of the facial, neck and shoulder muscles (i.e. frontalis, corrugator, temporalis, orbicularis oculi, levatorslabatis of the upper lip, orbicularis oris, buccinator, risorius, mentalis, zygomaticus, masseter, depressors of the lower lip, sternocleidomastoid, platysma, trapezius, pectoralis and deltoid) K27 bones of the head, neck and shoulder girdle, including: K27.1 for the skull: occipital, frontal, parietal, temporal, sphenoid, ethmoid K27.2 for the face: zygomatic, mandible, maxillae, nasal, vomer, turbinate, lacrimal, palatine K27.3 for the neck: cervical vertebrae K27.4 for the shoulder girdle: clavicle, scapula, humerus K27.5 for the chest: sternum K28 the position of the head, face, neck, chest and shoulder girdle bones K29 the position of the face, neck and shoulder muscles K30 how the natural ageing process affects facial skin and muscle tone K31 the composition and function of blood and lymph and its role in improving skin and muscle condition. Contra-indications K32 how to recognise those contra-indications requiring medical referral (e.g. bacterial - impetigo; viral - herpes simplex; fungal - tinea; systemic medical conditions; conjunctivitis, severe skin conditions and eye infections; acne, boils, herpes zoster and warts, parasitic infection such as peduculosis and scabies) K33 how to recognise those contra-indications which restrict treatment (e.g. recent scar tissue, eczema, hyper-keratosis, skin allergies, cuts, abrasions, bruising, styes, watery eyes) Facial treatments K34 the skin characteristics and skin types of different client groups, e.g. white, black, Asian, mixed, Chinese K35 how to recognise the skin types listed in the range K36 how to recognise the following skin conditions: sensitive, comedone, milia, dehydrated, broken capillaries, pustules, papules, open pores, hyper pigmentation, hypo pigmentation, dermatosis papulosa nigra, pseudo folliculitis, keloids, ingrowing hair K37 how environmental and lifestyle factors affect the condition of the skin K38 how to treat the skin types and conditions listed in the range K39 suitable courses of treatment for various skin types and conditions K40 the recommended frequency of treatments K41 the range and uses of products available for facial treatments K42 the different types of specialist skin products and how to apply them (e.g. SKABT4v2 5
eye creams, gels, lip balms, neck creams, acne products) K43 the reasons for and benefits of: cleansing the skin, exfoliating the skin, toning the skin, warming the skin, applying massage, applying masks and skin care products K44 the effects of steam on skin K45 the different types and effects of skin warming devices K46 how to adapt massage techniques to suit the skin conditions and types in the range K47 the types of massage techniques listed in the range and the differences between them K48 the effects of massage techniques on the skin, muscle and underlying structures K49 the effects of masks on the skin K50 the links between mask treatment timing and skin condition K51 how to identify erythema and its causes K52 possible contra-actions which may occur during the facial treatment and how to deal with them (e.g. excessive erythema, irritations) K53 the products that should or should not be used immediately after facials K54 the importance of giving correct home care and future treatment advice. SKABT4v2 6
Additional Information Scope/range 1. consultation techniques are: 1.1. questioning 1.2. visual 1.3. manual 1.4. reference to client records 2. Clients are: 2.1. female 2.2. male 3. Necessary action should be: 3.1. encouraging the client to seek medical advice 3.2. explaining why the treatment cannot be carried out 3.3. modification of treatment 4. environmental conditions include: 4.1. lighting 4.2. heating 4.3. ventilation 4.4. general comfort 5. Skin types are: 5.1. oily 5.2. dry 5.3. combination 5.4. mature skin 5.5. young skin 6. Equipment includes: 6.1. magnifying light 6.2. skin warming devices 6.3. consumables 7. preparation of the client includes: 7.1. covering of the client 7.2. removal of accessories 7.3. protection of hair 7.4. removal of appropriate clothing 8. Massage mediums are: 8.1. oil 8.2. cream SKABT4v2 7
9. massage techniques are: 9.1. effleurage 9.2. petrissage 9.3. tapotement 9.4. vibrations 10. Mask treatments are: 10.1. setting 10.2. non-setting 11. treatment advice includes: 11.1. avoidance of activities which may cause contra-actions 11.2. future treatment needs 11.3. home care SKABT4v2 8
Developed by SkillsActive Version number 1 Date approved February 2004 Indicative review date Validity Status Originating organisation Original URN Relevant occupations Suite Key words February 2006 Current Original Habia BT4 Retail and commercial enterprise; Retail and commercial enterprise; Service enterprises; Service enterprises; Personal Service Occupations; Personal Service Occupations; Hairdressers and Related Occupations; Hairdressers and Related Occupations Beauty Therapy; Therapi Harddwch Lefel 1,2,3; Beauty Therapy; Therapi Harddwch Lefel 1,2,3 Skin types, massage mediums, mask treatments SKABT4v2 9