Shampoo and treat hair and scalp for African type hair UN20AH6 T/600/1031 Learner name: Learner number:
VTCT is the specialist awarding body for the Hairdressing, Beauty Therapy, Complementary Therapy and Sport and Active Leisure sectors, with over 45 years of experience. VTCT is an awarding body regulated by national organisations including Ofqual, SQA, DCELLS and CCEA. VTCT is a registered charity investing in education and skills but also giving to good causes in the area of facial disfigurement. Statement of unit achievement By signing this statement of unit achievement you are confirming that all learning outcomes, assessment criteria and range statements have been achieved under specified conditions and that the evidence gathered is authentic. This statement of unit achievement table must be completed prior to claiming certification. Unit code Date achieved Learner signature Assessor initials IV signature (if sampled) Assessor tracking table All assessors using this Record of Assessment book must complete this table. This is required for verification purposes. Assessor name Assessor signature Assessors initials Assessor number (optional)
UN20AH6 Shampoo and treat hair and scalp for African-type hair Through this unit you will learn the skill of shampooing, conditioning and treating natural or chemically treated African type hair and scalp, using a variety of products and massage techniques. Being able to identify the condition of your client s hair, skin and scalp will determine which products and massage techniques to use. You will develop a sound knowledge of shampooing and conditioning products which will enable you to provide your client with good aftercare advice. This unit is suitable for both hairdressers and barbers. UN20AH6_v5
NOS AH6 Level 2 Credit value 4 GLH 36 Observations 3 External paper(s) 1 Habia
Shampoo and treat hair and scalp for African-type hair Learning outcomes On completion of this unit you will: 1. Be able to use safe and effective methods of working when shampooing, conditioning and treating hair 2. Be able to shampoo hair and scalp 3. Be able to condition and treat the hair and scalp 4. Understand salon and legal requirements 5. Understand how to work safely, effectively and hygienically when shampooing, conditioning and treating hair 6. Understand factors that affect shampooing and treating the hair 7. Understand products, equipment and their uses 8. Understand shampooing and treatment techniques 9. Understand how to communicate information to clients on hair maintenance and management Evidence requirements 1. Simulation is not allowed for any performance evidence within this unit. 2. You must practically demonstrate in your everyday work that you have met the standard for shampooing and treating the hair and scalp for African hair types. 3. Your assessor will observe these aspects of your performance on at least 3 separate occasions. 4. From the range, you must show that you have: used all of the conditioning and treatment products listed used all the shampooing massage techniques dealt with all the hair conditions listed adapted your shampooing techniques for 2 out of the 4* scalp conditions listed used all the conditioning massage techniques listed given all the types of advice listed. * However, you must prove to your assessor that you have the necessary knowledge, understanding and skills to be able to perform competently in respect of all the items in this range. 5. It is likely most evidence of your performance will be gathered from the observations made by your assessor but you may be required to produce other evidence to support your performance if your assessor has not been present. 6. Knowledge and understanding in this unit will be assessed by an external paper. The criteria that make up this paper are highlighted in white throughout this unit. There is one external paper that must be achieved. UN20AH6 3
Achieving observations and range Achieving observation outcomes Your assessor will observe your performance of practical tasks. The minimum number of observations required is indicated in the evidence requirements section of this unit. Criteria may not always naturally occur during a practical observation. In such instances you will be asked questions to demonstrate your competence in this area. Your assessor will document the criteria that have been achieved through oral questioning. Your assessor will sign off an outcome when all criteria have been competently achieved in a single client service. Maximum service times The following maximum service times apply to this unit: Apply shampoo and treatments to chemically treated hair (i.e. permed, relaxed or coloured) Apply shampoo and treatments to natural hair Apply shampoo and treatments to locked hair (up to shoulder length) 15 minutes 20 minutes 30 minutes Achieving range The range section indicates what must be covered. Ranges must be practically demonstrated as part of an observation. Your assessor will document the portfolio reference once a range has been competently achieved. 4 UN20AH6
Observations Outcome 1 Be able to use safe and effective methods of working when shampooing, conditioning and treating hair You can: a. Protect the client s clothing throughout the service b. Position the client to meet the needs of the service without causing them discomfort c. Keep the work area clean and tidy throughout the service d. Remove waste immediately at the end of the shampooing and treatment service e. Use safe work methods that: make effective use of resources minimise harm or injury to yourself and others f. Maintain personal standards of health and hygiene which minimise the risk of crossinfection, infestation and offence to clients and colleagues g. Use shampooing, conditioning and treatment products and equipment identified as a result of consultation with the client h. Comb through client s hair, when required, without causing damage to the hair and scalp i. Replenish low levels of resources, when required, to minimise disruption to your own work and to clients* j. Identify and report any products that need re-ordering to the relevant person(s)* k. Complete the shampooing and treatment service within a commercially viable time l. Complete client records, when required, so that they are accurate, easy to read and up to date *May be assessed through oral questioning. Observation 1 2 3 Criteria questioned orally Date achieved Portfolio reference Learner signature Assessor initials UN20AH6 5
Habia Outcome 2 Be able to shampoo hair and scalp You can: a. Identify the condition of the hair and scalp using suitable visual and manual checks b. Use products and tools suitable for the client s hair and/or scalp condition c. Use the shampooing massage techniques to meet the client s: hair length and density hair and scalp condition d. Adapt the water temperature and flow to suit the needs of the client s hair and scalp comfort e. Leave the client s hair and scalp: clean and free from shampoo free of excess water *May be assessed through oral questioning. Observation 1 2 3 Criteria questioned orally Date achieved Portfolio reference Learner signature Assessor initials 6 UN20AH6
Outcome 3 Be able to condition and treat the hair and scalp You can: a. Apply conditioning and treatment products to meet the needs of the client s hair and scalp, and follow the salon s and manufacturers instructions b. Use conditioning massage techniques to meet the needs of the client s hair and scalp c. Monitor and time the development of the conditioning treatment and apply heat at the right temperature d. Remove the conditioner and/or treatment in a way that avoids disturbing the direction of the cuticle e. Leave the client s hair free of excess moisture f. Give the client aftercare advice on caring for their hair *May be assessed through oral questioning. Observation 1 2 3 Criteria questioned orally Date achieved Portfolio reference Learner signature Assessor initials UN20AH6 7
Range You must practically demonstrate that you have: Used all of the conditioning and treatment products Portfolio reference Surface Reconstructors Moisturising Scalp treatments Used all the shampooing massage techniques Portfolio reference Rotary Effleurage Friction Dealt with all the hair conditions Portfolio reference Chemically damaged Heat damaged Environmentally damaged Adapted your shampooing techniques for 2 out of the 4 scalp conditions Portfolio reference Dandruff affected Product build-up Traction alopecia Psoriasis 8 UN20AH6
You must practically demonstrate that you have: Used all the conditioning massage techniques Portfolio reference Effleurage Petrissage Given all the types of advice Portfolio reference Combing and brushing Frequency of shampooing Suitable shampooing and treatment products and their uses UN20AH6 9
Developing knowledge Achieving knowledge outcomes You will be guided by your tutor and assessor on the evidence that needs to be produced. Your knowledge and understanding will be assessed using the assessment methods listed below: Where possible your assessor will integrate knowledge outcomes into practical observations through oral questioning. Observed work Witness statements Audio-visual media Evidence of prior learning or attainment Written questions Oral questions Assignments Case studies Achieving the external paper The external paper will test your knowledge of the criteria highlighted in white. A pass mark of 70% must be achieved. Criteria not achieved will be identified to your tutor/assessor. You will then be orally questioned or asked to produce other forms of evidence as all unit criteria must be achieved. Your assessor will complete the table below when the 70% pass mark has been achieved. Paper Date achieved Assessor initials 1 of 1 10 UN20AH6
Knowledge Outcome 4 Understand salon and legal requirements You can: Portfolio reference / Assessor initials* a. Describe the salon s requirements for client preparation b. Describe when and how to complete client records c. Describe the person(s) to whom low levels of resources should be reported to d. Describe the salon s expected service time for shampooing and treating hair e. Describe your responsibilities under the current Control of Substances Hazardous to Health regulations in relation to the use of shampoos and hair treatments f. Describe your responsibilities under the current Electricity at Work regulations g. Describe your responsibilities under current Data Protection legislation * Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper. UN20AH6 11
Habia Outcome 5 Understand how to work safely, effectively and hygienically when shampooing, conditioning and treating hair You can: Portfolio reference / Assessor initials* a. Describe contact dermatitis and how to avoid contracting it whilst carrying out hairdressing services b. Identify protective clothing that should be available to clients c. Explain how the position of your client and yourself can affect the desired outcome and reduce fatigue and the risk of injury d. Identify the safety considerations which must be taken into account when shampooing and treating hair e. Explain why it is important to keep the work area clean and tidy f. Describe methods of working safely and hygienically and which minimise the risk of cross-infection and cross-infestation g. Explain the importance of personal hygiene h. Explain why it is important to check electrical equipment used to aid the conditioning process i. Explain the importance of thoroughly rinsing hair to remove shampoo and treatments at the end of the service j. Describe methods of sterilisation used in hairdressing salons * Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper. 12 UN20AH6
Outcome 6 Understand the basic science of shampooing and treating the hair You can: Portfolio reference / Assessor initials* a. Explain the direction in which the hair cuticle lies and its importance when disentangling wet hair b. Explain how to identify scalp conditions and their causes c. Explain how shampoo and water act together to cleanse the hair d. Explain how the ph value of the products used affects the current state of the hair e. Explain the effects of water temperature on the scalp and structure of the hair f. Explain how the build-up of products can affect the hair, scalp and the effectiveness of other services g. Explain how the formulations of shampoos, conditioners and treatments vary to suit different hair conditions h. Explain how heat affects the hair during the conditioning treatment i. Explain how the different conditioning treatments affect the structure of the hair j. Describe the different coil patterns of African-type hair and explain how this affects how the hair is handled and worked upon during shampooing and treatment processes * Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper. UN20AH6 13
Habia Outcome 7 Understand products, equipment and their use You can: Portfolio reference / Assessor initials* a. Describe the range of available shampooing, conditioning and treatment products and equipment b. Explain the importance of following the manufacturers instructions relating to the use of shampooing and conditioning products in the salon c. Describe when and how to use shampoos, conditioning and treatment products to treat different hair and scalp conditions in the range d. Explain when the shampooing process should be repeated e. Describe what may happen if the incorrect shampooing and treatment product is used f. Describe how to use and handle equipment during the conditioning treatment process * Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper. 14 UN20AH6
Outcome 8 Understand shampooing and treatment techniques You can: Portfolio reference / Assessor initials* a. Describe when and how to use rotary, effleurage, friction and petrissage massage techniques when shampooing different lengths and densities of hair b. Explain how to shampoo natural hair and the potential consequences of doing this incorrectly c. Describe when and how effleurage and petrissage massage techniques should be used when conditioning and treating different lengths and densities of hair d. Explain when and how to apply conditioning treatment products to African-hair types e. Describe the circumstances when hair should not be combed through after shampooing and conditioning treatments f. Explain the importance of removing excess conditioner and excess moisture from the hair at the end of the service g. Explain the importance of de-tangling the hair from point to root h. Describe the importance of using shampoos and conditioners costeffectively * Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper. UN20AH6 15
Habia Outcome 9 Understand how to communicate information to clients on hair maintenance and management You can: Portfolio reference / Assessor initials* a. Describe how to use combs and brushes and correctly comb hair from point to root b. Explain how often to shampoo and cleanse the hair according to hairstyle, hair and scalp condition and lifestyle c. Describe suitable conditioning treatments and the importance of regular conditioning d. Describe the products to use for home care and those to avoid and why * Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper. 16 UN20AH6