NOVEMBER 2016 Uniform Style Guide lendlease.romandaniels.com
2 Contents Overview... 03 Our Wardrobe... 05 Ladies grooming... 20 Mens grooming... 21 One Lendlease... 22 Your Uniform: Questions & Answers...27 Easy ordering... 28 Alteration costs... 29 Returns... 29 Contacts... 29
3 Overview When we launched our new brand, CEO and Managing Director, Steve McCann said, Our vibrant new logo gives us a fresh, contemporary identity and a design for the future. This is exactly what our new uniform has been created for you our future. Our business capabilities are as broad and diversified as our international customer base. This means, in every interaction we have with our colleagues and with our customers, we aim to showcase our Lendlease values. Every day people around the world live, work, shop, play or travel via an asset created by Lendlease. Our new uniforms, created in partnership with Roman Daniels, offer a personalised style that embraces our diverse business needs and unified culture. Your personal presentation is part of the first-class impression you leave on people and that s why our new uniforms are made to suit you to ensure you not only look great but feel comfortable and smart in practical everyday work-wear. We hope you enjoy wearing your uniform and find our style guide helpful in what to wear and how to wear it.
4 Range Overview This style guide has been created as a generic guide for our people who work across the Lendlease business in Australia. The range covers our employees who interact with our customers daily and who offer service and support to people internally and externally. The Barangaroo team have a slightly different uniform and this has been highlighted in the following pages.
5 OUR WARDROBE Barangaroo Mens Wear Customer Facing Receptionist, Concierge, Office Admin, Management Shown here left to right: Mens Long Sleeve Business Shirt (Blue check) Mens Trouser Suit Pant (Navy) Mens Trouser Suit Vest (Navy) Mens Trouser Suit Vest and Pant (Navy) Mens Suit Mens Tie (Corporate Green only)
6 Barangaroo Ladies Wear - Customer Facing Receptionist, Concierge, Office Admin, Management Shown here left to right: Ladies Jacket (Navy) Ladies Suit Vest (Navy) Ladies Tailored Dress (Navy) Ladies Sleeveless Tailored Dress (Navy) Ladies Suit Jacket with Skirt (Navy)
7 Barangaroo Ladies Wear - Customer Facing Receptionist, Concierge, Office Admin, Management Shown here left to right: Ladies Scarf (Corporate Green only) Ladies Long Sleeve Business Shirt (Blue check) Ladies Trouser (Navy) Ladies Tailored Dress (Navy) Ladies Suit Vest (Navy)
8 Mens Wear Customer Facing Mens Wear Customer Facing Receptionist, Concierge, Office Admin, Management, Sales Team Shown here left to right: Men Long Sleeve Business Shirt (Blue check) Mens Long Sleeve Casual Shirt (Blue check) Mens Trouser Suit Pant (Navy) Mens Chino Pant (Navy, Stone) Mens Trouser Suit Vest (Navy) Mens Trouser Suit Jacket (Navy)
9 Mens Wear Customer Facing Mens Wear Customer Facing Receptionist, Concierge, Office Admin, Management, Sales Team Shown here left to right: Mens Knitted Long Sleeve Jumper (Navy) Mens Knitted Sleeveless Vest (Navy) Mens Softshell Jacket (Navy) Unisex Outdoor Jacket (Navy) Mens Tie (Corporate Green, Blue, Pink, Orange)
10 Ladies Wear Customer Facing Ladies Wear Customer Facing Receptionist, Concierge, Office Admin, Management Shown here left to right: Ladies Long Sleeve Business Shirt (Blue check) Ladies Knitted Cardigan (Navy) Ladies Short Sleeve Madison Blouse (Ivory, Silver Mist and Blush Pink) Ladies Skirt (Navy) Ladies Trouser (Navy)
11 Ladies Wear Customer Facing Ladies Wear Customer Facing Receptionist, Concierge, Office Admin, Management Shown here left to right: Ladies Knitted Vest (Navy) Ladies Sleeveless Madison Blouse (Ivory, Silver Mist and Blush Pink) Ladies Mia Pleat Knit Top (Ivory, Silver Mist and Blush Pink) Ladies Suit Jacket with Skirt (Navy) Ladies Suit Jacket with Pant (Navy)
12 Ladies Wear Customer Facing Ladies Wear Customer Facing Receptionist, Concierge, Office Admin, Management Shown here left to right: Ladies Scarf (Corporate Green, Blue, Pink, Orange) Ladies Softshell Jacket (Navy) Ladies Sleeveless Madison Blouse (Ivory, Silver Mist and Blush Pink) Ladies Button Through Shirt Dress (Navy)
13 Ladies Wear Customer Facing Ladies Wear Customer Facing Receptionist, Concierge, Office Admin, Management Shown here left to right: Ladies Chino Pant (Navy) Ladies Tailored Dress (Navy) Ladies Tailored Sleeveless Dress (Navy)
14 Mens Wear Barangaroo Services and Support (Other Business Units can purchase these items following approval from Group Marketing) Mens Wear Barangaroo Services and Support Maintenance Technician, Cleaner, Hospitality Team Shown here left to right: Mens Trouser (Navy) Mens Short Sleeve Shirt (Housekeeping) Mens Long Sleeve Shirt (Housekeeping) Softshell Vest (Charcoal) Housekeeping Half Apron (Chocolate)
15 Mens Wear Barangaroo Services and Support (Other Business Units can purchase these items following approval from Group Marketing) Mens Wear Barangaroo Services and Support Maintenance Technician, Cleaner, Hospitality Team Shown here left to right: IT Support Long Sleeve Shirt (Navy, White) Mens Long Sleeve Shirt (Day Cleaners) Mens Short Sleeve Shirt (Day Cleaners)
16 Ladies Wear Barangaroo Services and Support (Other Business Units can purchase these items following approval from Group Marketing) Ladies Wear Barangaroo Services and Support Maintenance Technician, Cleaner, Hospitality Team Shown here left to right: Ladies Trouser (Navy) Ladies Short Sleeve Shirt (Day Cleaners) Ladies Long Sleeve Shirt (Day Cleaners)
17 Ladies Wear Barangaroo Services and Support (Other Business Units can purchase these items following approval from Group Marketing) Ladies Wear Barangaroo Services and Support Maintenance Technician, Cleaner, Hospitality Team Shown here left to right: Unisex Softshell Vest (Charcoal) Ladies Long Sleeve Shirt (Housekeeping) Ladies Short Sleeve Shirt (Housekeeping) Housekeeping Half Apron (Chocolate)
18 Accessories Shown here left to right: Mens Tie (Corporate Green, Blue, Pink, Orange) Ladies Scarf (Corporate Green, Blue, Pink Orange) Ladies/Mens Leather Casual Belt (Black)
19 Uniform Care Uniforms should be fitted to your size, cleaned and kept well presented. Please double-check the recommended care labels for each garment.
20 Ladies Grooming Nails: Fingernails should be kept clean and trimmed. Extreme lengths and colour are not appropriate. Jewellery: Jewellery should be conservative, modest and professional. Watches should be simple and classic in style. Extremes of fashion such as multiple earrings, nose, lip, tongue, nail and eyebrow jewellery is considered inappropriate and is unacceptable during business hours and whilst wearing the uniform. Tattoos: If you have tattoos, please ensure you are mindful of your role and the people you interact with day-to-day. E.g. if you are meeting with Board members, your tattoos should not be on display or obvious. Check with your manager if you are unsure. Hair: Hairstyles should be appropriate for business wear and accessories should be neutral or black. Extremes in colour are considered inappropriate. Lingerie: Care should be taken to ensure undergarments do not detract from the uniform. Colour co-ordinated undergarments are recommended, particularly with white shirts and blouses. Hosiery/Socks: Your manager will let you know if hosiery is a compulsory part of your uniform, however for most roles it is optional. Plain (neutral or black) hosiery is most suitable. Patterns or textured hosiery is not appropriate to be worn with your uniform. Black or charcoal socks may be worn with Lendlease issued/approved trousers. Shoes: Plain, closed toe leather shoe in black is most appropriate for the Lendlease uniform. Shoes must be clean, polished and maintained in good repair at all times. Shoes are not provided as part of the uniform and may be purchased at your own expense. Steel capped work boots are to be worn on construction sites and should be worn by Operations and Maintenance staff, as required, subject to the type of work being undertaken (check with your manager if you are unsure). Makeup: Makeup should be neutral. A fresh appearance should be maintained at all times, however, makeup should never be applied in view of customers.
21 Mens Grooming Nails: Fingernails should be kept clean and trimmed. Extreme lengths and colour are not appropriate. Jewellery: Jewellery should be conservative, modest and professional. Watches should be simple and classic in style. Extremes of fashion such as multiple earrings, nose, lip, tongue, nail and eyebrow jewellery is considered inappropriate and is unacceptable during business hours and whilst wearing the uniform. Tattoos: If you have tattoos, please ensure you are mindful of your role and the people you interact with day-to-day. E.g. if you are meeting with Board members, your tattoos should not be on display or obvious. Check with your manager if you are unsure. Hair: Hairstyles should be appropriate for business wear. Extremes in length and colour are considered inappropriate. Ties: Only Lendlease issued ties can be worn with all collared business shirts. The top button of the shirt must always be buttoned. The tie must be tied as per standard business attire. As a guide, the bottom tip of the tie should fall no longer than the bottom of the belt-buckle and no shorter than the top of the trousers waistband. The tie is the only neckwear approved with the uniform. A plain gold or silver tie clip may be worn to hold the tie in place. Socks: Only black or charcoal socks are to be worn with the uniform. Shoes: A simple dress-type shoe with a matching black sole and heel is preferred. Shoes must be clean, polished and maintain good repair at all times. Steel capped work boots are to be worn on construction sites and should be worn by Operations and Maintenance staff, as required, subject to the type of work being undertaken (check with your manager if you are unsure).
22 One Lendlease We purposefully seek to hire people who share our vision of creating the best places and have a positive impact on the world around us. The way we dress is part of how we uphold and communicate the highest standards of professionalism. When wearing the Lendlease uniform, you are representing a company with great people like you. Some useful tips to ensure you are wearing the uniform correctly. Individual variations or additions to the uniform are not permitted. No part of the Lendlease uniform may be worn for non-business purposes. All garments must be clean and pressed at all times. Your Lendlease name badge must be worn on the right side of the garment at all times. Shirts must be tucked inside trousers, skirts or shorts, unless designed to be worn outside the garment. All shirts are to be fully buttoned, excluding the top button (for women). Activities such as smoking are not acceptable whilst wearing the uniform. Only Lendlease issued scarves or ties can be worn with the Lendlease uniform. A plain black belt can compliment the Lendlease uniform. Logo Specifications Our logo is what helps people, internally and externally, identify you as an employee of Lendlease. Wearing it with pride is just as important as wearing it correctly. All uniforms, come from our supplier Roman Daniels, with the Lendlease logo applied. If an item does not have a logo applied it means it has an exemption such as the mens suit. At all times you must wear your approved Lendlease badge which is purchased separately through Mediamix.
23 Lendlease Standard Top button of suit shirt should be fastened. The mens tie should be worn as shown in the picture.
24 Lendlease Standard The details shown here help to ensure the overall look of our wardrobe is maintained.
25 Lendlease Standard Shoes must be polished and well maintained.
26 Lendlease Standard Here are the 6 simple steps to tie a perfect scarf.
27 Your Uniform: Questions & Answers Who s our uniform provider? Lendlease uniforms are provided by Roman Daniels. What sizes are available? An extensive range of sizes are available; including size 6 24 for women and 88 128 (suit sizes) for men. Roman Daniels can provide a made to measure service for this service, please contact Roman Daniels at suitclub@romandaniels.com or visit the uniform portal at lendlease.romandaniels.com I m a temporary member of the Lendlease team; do I need a uniform? All temporary staff should wear white shirts and black/ navy bottoms to look consistent with permanent staff. Do I need to pay for my uniform? Uniform allocations have been developed as a guideline to ensure employees are issued with a sufficient number of garments to effectively undertake their duties. Any uniform requirements over and above the allocation must be funded by you unless approved by your manager. Are uniform purchases tax deductible? The Lendlease uniform is fully registered as a taxdeductible wardrobe. This means you can claim any personal purchases over and above your allocation, as well as ancillary costs such as dry cleaning, maintenance and alteration costs as a personal tax deduction. What do I need if I go on a construction site? Any Lendlease employees that enter construction sites are required to wear Personal Protective Equipment (PPE). You should contact your manager for the issue of this equipment, including steel capped work boots, safety vests and hard hats. My religious beliefs require me to wear specific clothing. How will my needs be met? If your religious beliefs prohibit you from wearing all or part of the Lendlease uniform, meet with your manager to discuss the most appropriate work attire options. It is preferable that any additional or alternative garments be within the Lendlease uniform colour range or neutral colours, where possible. Are their guidelines for maintenance of my uniform? To maximise the length of wear of uniform items, laundering and maintenance advice is on the garment labels. Cleaning and dry cleaning is at your own expense. However, these costs are tax deductible. What happens if I stop working at Lendlease? All uniforms purchased by Lendlease for employee use are to be returned to your manager at the completion of employment. Any Lendlease uniform garments purchased by you, at your own cost, remain your property after you leave the company. Where do I get my name badge? Name badges are ordered through Lendlease s merchandise supplier Mediamix. Ordering of these name badges can be undertaken through the Procurement site on Pulse by clicking on the purchasing tab and selecting your region and then business unit.
28 Easy Ordering Instructions: 1. Visit http://lendlease.romandaniels.com and select which area best suits your role and uniform needs. 2. Select from the choice of garments under the relevant tab to suit your personal requirements and allocated budget. 3. Check measurement guides for your relevant size. 4. For all suiting purchases (jacket, trouser, skirt and tailored dress only) the following applies: If you don t know your size then you can use a nominated Fitting Station, located around Australia for Lendlease, or the Roman Daniels store in Sydney CBD to assist with correct sizing this is optional. On the product page under HELP WITH MY SIZE click the USE FITTING STATION button. Once you have completed your purchase you will be sent an email with a unique customer code for each order. You will need to take this with you to the Fitting Station. You will have your key measurements taken and will be able to try on basic jacket, trouser, skirt and dress blocks to determine the best size for you. This information will then be sent via the web portal to Roman Daniels. Note that the size closest to your measurements will be sent out to the fitting station you visited and in most cases will need minor alterations such as shortening trouser, letting out/taking in waist, taking in dress/skirt sideseams etc. Therefore, it is best to try on your new garments on pick up and arrange then and there if any further alterations are required. Please click alterations option on check out and any alterations will be invoiced accordingly (see approximate charges in the booklist or on the website under Payment, Shipping and Returns). Please note that alterations service is only available if you select the Fitting Station option. Please contact Roman Daniels with the Fitting Station location you plan to visit. It is very important that you retain a copy of the unique customer code as it presents on the online order receipt. It will be eight characters long in upper case e.g. FGYREKMN. This is how the Fitting Station will be able to identify you and relay correct information back to Roman Daniels. 5. It is advised that one buyer is nominated per office/ site/asset so that all orders, queries and any issues can be addressed with them. The buyer should register as per any other online shopping site. It is best that you keep one order per staff member whose name and contact details are to be placed in the SHIPPING section when checking out (especially for Fitting Station orders). 6. At checkout click the Project Number option and enter the relevant Project number. You may be prompted for additional information appropriate to your business unit. 7. Personal purchases can be made via paypal and credit card. 8. Name Badges can be ordered through the Procurement site on Pulse. For large orders, please email orders@ mediamix.com.au and provide required names on an Excel spreadsheet for processing. A Sales Order Confirmation will be emailed to you for approval prior to production. Should you have any questions, please email brandquestions@lendlease.com. Should you need any further assistance please contact Roman Daniels directly on (02) 9299 9687 or email suitclub@romandaniels.com
29 Alteration costs Returns Contacts If you choose the Alterations option for your suiting purchase any relevant charges will be added to your invoice. This will not be calculated in the shopping cart. Please see approximate charges (excl. GST). Note these will vary slightly depending on locations. Shorten/lengthen trouser - $15.00 Shorten skirt/dress - $20.00 Take in/let out waist trouser or skirt - $20.00 Take in sideseams of skirt/dress - $30.00 Shorten jacket length - $50.00 Shorten/lengthen jacket sleeve length - $35.00 If you wish to enquire about returning a product: 1. In the first instance please call (02) 9299 9687 or email corporate@romandaniels.com 2. If Roman Daniels agrees to the return of the item, an authorisation number will be issued to include in the return parcel. Return freight method and liability will be advised at that time. A copy of the original invoice must be included in the return parcel, with detailed reason for return. 3. All returns for credit or exchange must be carried out within 14 days of the receipt of delivery. 4. All returns due to garments being faulty are entitled to a credit or exchange, freight being at Roman Daniels expense. This is subject to a fair wear and tear policy as garments that are excessively worn or not correctly cared for are not entitled to a credit and exchange. To establish as to whether a garment is faulty Roman Daniels reserves the right to request a supplier letter of inspection. 5. If a return is due to error in dispatch by Roman Daniels, garments will be exchanged with both collect and return freight paid at Roman Daniels expense. 6. If a return is due to an error in ordering or changing of mind, garments can be exchanged with both collect and return freight paid by Lendlease. 7. Goods that are embroidered cannot be returned except in cases where they are faulty. 8. Goods to be returned for credit or exchange must NOT have been worn and must be in original resalable condition including tags and packaging. If you need any assistance or cannot find the appropriate uniform for your needs, please contact: Roman Daniels Call (02) 9299 9687 or email suitclub@romandaniels.com Lendlease Group Marketing: brandquestions@lendlease.com lendlease.romandaniels.com