UNIFORM STANDARDS GUEST SERVICES FRONT DESK RESTAURANT ASSOCIATES

UNIFORM STANDARDS GUEST SERVICES FRONT DESK RESTAURANT ASSOCIATES

CONTENTS SUMMARY 3 OBJECTIVE 4 APPEARANCE GUIDELINES 5 GROOMING STANDARDS 12 VISUAL APPENDIX 13

SUMMARY We encourage Hotel RL associates to be themselves and wear clothes that represent them as individuals. Associates will supply their own uniforms made of casual, natural materials and fabrics with an adventuresome and outdoors aesthetic and a nod to Pacific Northwest style plaid, cotton, denim, leather, and natural colors. RLHC will provide Food and Beverage associates with denim aprons from Red the Uniform Tailor. 3

APPEARANCE GUIDELINES Hotel RL associates will have a crisp, clean, stylish, fun and approachable look. Appearance communicates far more about our attitudes than our words and it is doubly important to take this into consideration while at work. We represent ourselves along with our personal beliefs and interests as well as the Hotel RL brand as whole. Our appearance influences how people perceive our levels of respect, commitment and competence. Most importantly, our appearance should never be a barrier to the people with whom we work and serve. The following guidelines outline the Hotel RL expectations for associate attire. 4

GUEST SERVICES MALE Pants: jeans only Blazers: blue, grey, brown, black or denim. The Hotel will purchase one blazer per associate shirts: pressed, fitted dress shirt, solid color or patterned Footwear: comfortable, not casual: driving shoes, oxfords, MacAlister boots 5

GUEST SERVICES FEMALE Pants: bootcut or skinny jeans, no leggings Skirts: professional length Blazers: black, blue, grey, brown or denim. The Hotel will purchase one blazer per associate Shirts: clean, wrinkle-free, patterned dress shirts/ blouses. Sleeveless/short sleeved tops to be covered with blazer Footwear: comfortable, not casual: low heels or boots; Closed or peep-toed, no flip-flops 6

BELL MALE Pants: jeans only Vest: any color with a colored shirt underneath. The Hotel will purchase one vest per associate Footwear: comfortable, not casual: driving shoes, oxfords, MacAlister boots 7

HOUSEKEEPING Pants: dark colors only Shirts: uniform will be provided from Red the Uniform Tailor. There are two colored uniforms and each associate will get two top uniforms, one black and one brown Footwear: dark colored, slip resistant sneaker 8

ENGINEERING Pants: dark denim or industrial pants Shirts: dark colored industrial shirt Footwear: dark colored industrial boot or sneakers 9

FRONT OF HOUSE, F&B MALE Pants: dark denim or black jeans only Shirts: solid color, denim or patterned button down shirts, sweaters and polos, solid color, vintage or graphic t-shirts, long or shortsleeved Footwear: slip-resistant Chuck Taylors or sneakers from Shoes for Crews 10

FRONT OF HOUSE, F&B FEMALE Pants: dark denim or black jeans only no leggings Shirts: clean, wrinkle-free, solid color or patterned dress shirt, blouse or sweater, long or short-sleeved Footwear: slip-resistant Chuck Taylors or sneakers from Shoes for Crews 11

GROOMING STANDARDS The basics for either gender are the same. Hair, nail, and tooth cleanliness are non-negotiable. This is about finding balance. Hair is to be kept clean, current and flattering Keep your nails clean and trimmed Breath and body odor should be fresh use perfume minimally if at all Dress for work in a well-groomed, well-fitting and nondistracting fashion professional does not indicate dull and stylish does not mean expensive 12

MEN S BLAZERS 13

MEN S SHIRTS 14

MEN S PLAID SHIRTS, SHOES & JEANS 15

VESTS MALE & FEMALE 16

WOMEN S BLAZERS 17

WOMEN S SHIRTS & BLOUSES 18

WOMEN S JEANS & SHOES 19

FOOD & BEVERAGE APRONS VISUAL APPENDIX 2 0

RLHC CONTACTS: DOMINIC LONGO Corporate Director of Rooms Operations (509) 701-9905 AMANDA MARCELLO Vice President of Food & Beverage (415) 231-4988