Auto Body Shops in Essex County. to show which auto body shops are preferred shops for insurance companies. I chose this topic

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Sean Carbone Final Project Marcos Luna December 17, 2007 Auto Body Shops in Essex County For my GIS project I chose to create a map of auto body shops in Essex County and also to show which auto body shops are preferred shops for insurance companies. I chose this topic because my father owns an auto body shop and I work there so it interests me. The reason I chose to show which body shops are preferred shops is because in many cases the quality of work is often sacrificed in order to gain more work. What I mean by that is that insurance companies work out prices with certain shops, and if that shop agrees to charge them that price, which is usually lower than average, then the insurance company will give that shop work. When this happens many times the auto body shop is not getting the full amount of money that they need to fix the car right. The shop then might have to take short cuts so they don t lose money. So in the end the person who is loosing out is the customer because the insurance companies are happy with the price they paid, and the shop is happy because they are getting work. To start my project I opened a map of the counties in the United States from the mgisdata folder. I then used the clip tool to cut out just Essex County. I then downloaded from http://mass.gov/mgis/laylist.htm the file called Datalayers from the 2000 U.S. Census (MassGis) because it contained road files for the state of Massachusetts. I then used the clip feature again to cut out the roads that fell within Essex County and I got something that looked like this.

After I completed created a layer with just Essex County and the roads that fell within it, I needed to make my table. I opened the table in the mgisdata folder called gas_loc and deleted the columns and created new ones. The table has four columns; object ID, name which is text, address which is also text, and finally preferred which also is text. My mother, who is the secretary at my fathers shop, was able to get me a list of body shops in Essex County from an insurance company. I took this list and typed each one of the 216 body shops into the table along with its address and whether it was a preferred shop and came up with this.

Finally all I had to do was figure out how to geocode the addresses, which only took me a few days to figure out. I created an address locator in Arc Catalog, and then geocoded the addresses and I came out with points of every auto body shop in Essex County. I had 97% of the addresses that were found over 80%. There were only three addresses that I was not able to come up with anything that was even close. My final map showing the auto body shops in Essex County looked like this. I thought this map was interesting because the majority of body shops are along the outskirts of Essex County and there is a big space in the middle where there are no body shops at all. If you look where the roads look most clustered you will find large clusters of shops which was expected. The most body shops were found in Lynn and the second most was in Lawrence, which are both big cities in Essex County. Then I selected by attributes and selected all the shops with a y in the preferred column to show which shops were preferred shops to the insurance companies. The result I got was not

what I expected. I was expecting the preferred shops to be focused on the bigger cities, however they were evenly spread out across the county as you can see in this map. This project helped me use what I have learned in this class and turn it into something that interests me. Overall the only big problem I had was using the address locator, but after I figured that out everything went fine. I was surprised to have a very few number of shops that had no match with an address since I typed them in myself and figured I would have made some errors. To improve this map I would like to get data about the income of each town so I can make a graduated color map to see if preferred shops are in lower income areas.

http://mass.gov/mgis/laylist.htm Work Cited