Diploma in Hair and Beauty Studies Contents Unit 1: Safe and Healthy Working Practices 1.1 Working Safely: - 1.1 Working Safely part 1 11 slides, 6 Flash activities, 1 worksheet - 1.1 Working Safely part 2 11 slides, 4 Flash activities discover the importance of health and safety awareness when working in a hair or beauty salon. 1.2 Risk Assessment: 19 slides, 7 Flash activities, 1 worksheet investigate the differences between a hazard and a risk learn how to carry out a risk assessment and deal with accidents and emergencies. 1.3 Health and Safety Laws: 15 slides, 5 Flash activities learn about important health and safety regulations and how these requirements might affect the running of a salon. 1 Boardworks Ltd 2010
Unit 2: The World of Hair and Beauty 2.1 The Global Environment: 14 slides, 7 Flash activities be able to identify the six industries in the hair and beauty sector understand the importance of wholesalers and manufacturers investigate how the hair and beauty sector has grown and been influenced by different trends discover how the hair and beauty sector relates to other industries. 2.2 Social, Environmental, Ethical and Sustainability Issues: 15 slides, 7 Flash activities, 1 worksheet learn about the impact that social issues such as health and disposable income can have on the hair and beauty industry investigate the environmental issues that stylists and therapists should consider. 2.3 Economic Factors: 14 slides, 6 Flash activities discover the influence that key economic factors can have on the global marketplace and on the demand for hair and beauty treatments explore the different communication techniques used by salons to buy and sell products. 2 Boardworks Ltd 2010
2.4 Career Opportunities: 14 slides, 5 Flash activities investigate how the workforce of the hair and beauty industry is made up learn about the range of job roles, training routes, qualifications and career pathways relevant to those wishing to enter the hair and beauty industry discover the career opportunities available in different industries. 2.5 Transferable Employability Skills: 19 slides, 8 Flash activities, 2 worksheets learn to recognize the skills that employers identify as important for a successful career identify the skills which are required to be successful in the hair and beauty industry. 2.6 Supply and Demand: 15 slides, 6 Flash activities learn about the roles of the different people and groups in the supply chain be able to explain the key factors that impact on the supply and demand of products and treatments learn about advertising and product branding in the hair and beauty industry. 3 Boardworks Ltd 2010
Unit 3: The Science of Hair and Beauty 3.1 Skin, Hair and Nail Terminology: 12 slides, 6 Flash activities learn about the structure of the skin and be able to use specific terminology be able to explain the three stages of the growth cycle of a hair learn nail terminology learn key terms for studying muscles and bones. 3.2 Factors Affecting Skin, Hair and Nails: 15 slides, 7 Flash activities, 1 worksheet discover the six functions of the skin identify the five categories of factors which affect the condition of skin, hair and nails learn to recognize infectious and non-infectious conditions of skin, hair and nails. 3.3 Scientific Principles: 16 slides, 6 Flash activities learn about the uses and functions of electricity investigate the effects and uses of water type and temperature explore the effects of heat and light on service delivery, products and equipment understand the principles of colour learn about the ph scale and its relevance to beauty products and services. 4 Boardworks Ltd 2010
3.4 Hair and Beauty Tests: 16 slides, 6 Flash activities, 1 worksheet learn about the different tests that should be performed before providing hair and beauty treatments learn how to record and analyse the results of tests investigate how to test for hard and soft water and for the ph levels of products understand the principles behind the safe disposal of waste. Unit 4: Communication and Client Care 4.1 Importance of Communication: 15 slides, 6 Flash activities identify what communication means investigate the different methods and functions of communication in the hair and beauty industry understand why communication is important for customer service, career progression and a healthy and safe working environment. 5 Boardworks Ltd 2010
4.2 Communication Skills: 16 slides, 7 Flash activities, 2 worksheets explore the difference between verbal and non-verbal communication understand that not everyone communicates in the same way learn how to adapt communication skills to fit different situations, purposes and audiences understand the importance of using appropriate terminology during treatments. 4.3 Customer Service: 19 slides, 7 Flash activities, 1 worksheet learn what customer service means understand the importance of effective customer service investigate how successful customer service can be achieved understand the importance of personal appearance and presentation discover the key role played by a salon s working environment. 4.4 The Consultation Process: 15 slides, 6 Flash activities learn what the consultation process is explore the important role played by the consultation process understand what contra-indications are and how they can affect a treatment learn how to carry out a successful consultation be able to evaluate consultation skills and suggest methods of improvement. 6 Boardworks Ltd 2010
Unit 5: The History of Hair and Beauty in Society 5.1 Historical, Cultural and Social Influences 14 slides, 6 Flash activities, 1 worksheet discover how historic eras have influenced characteristics of hair and beauty investigate the variety of hair and beauty practices in different countries learn how culture and social identity influence hair and beauty. 5.2 Factors Influencing Delivery: 15 slides, 8 Flash activities, 1 worksheet learn how to communicate with clients, meet their requests and suggest improvements for future services understand the critical influencing factors for modern treatments and services investigate technological developments and their influence on the industry discover how ancient civilizations have influenced modern practices. Unit 6: Promoting and Selling 6.1 Factors Affecting Promoting and Selling 18 slides, 7 Flash activities, 1 worksheet understand the importance of selling to salons discover the ways in which salons sell products and services learn how to define a target market discover what professional recommendation is and why it is important investigate ethical and legal issues involved in selling. 7 Boardworks Ltd 2010
6.2 Selling Products and Services 15 slides, 7 Flash activities, 2 worksheets investigate what makes people buy discover different promotional methods investigate the process of selling, what buying signals are and how to identify them learn about the basic selling techniques and how to sell effectively recognize the different products, services and equipment available in the hair and beauty industry. Unit 7: Salon Business Systems and Processes 7.1 Business Systems and Processes 12 slides, 5 Flash activities discover the function and importance of business systems understand the impact of business systems and processes research typical hair and beauty packages used to create and maintain records learn about the differences between the business systems used across the six hair and beauty areas. 7.2 The Reception Area 16 slides, 8 Flash activities, 1 worksheet learn about the role and function of the reception area discover the ways in which receptions in the hair and beauty sector are different from those in other industries understand the different legal obligations for the storage and security of client data. 8 Boardworks Ltd 2010
7.3 Organizing the Reception 16 slides, 6 Flash activities, 2 worksheets understand the importance of organization learn how pricing structures are decided understand the importance of effective product displays research different types of promotional material discover requirements regarding the display of legal certifications. 7.4 The Role of a Receptionist 18 slides, 9 Flash activities learn how to attend to clients and enquiries understand how to make appointments and handle payments learn how to maintain the reception area.. Unit 8: Skincare and Make-Up 8.1 Preparing for Make-Up Treatments 14 slides, 6 Flash activities learn why make-up treatments are offered understand the importance of client communication and keeping client records understand the reasons behind maintaining personal hygiene explore salon safety and hygiene recognize common skin disorders. 9 Boardworks Ltd 2010
8.2 Professional Make-Up Treatments 15 slides, 6 Flash activities, 1 worksheet discover the tools, equipment and products available be introduced to colour selection and how to carry out basic make-up application techniques generate ideas for a range of make-up looks, taking influencing factors into account understand the importance of keeping up-to-date with new trends. 8.3 Factors and Principles behind Make-Up 19 slides, 8 Flash activities, 1 worksheet learn how lifestyle choices affect the health of our skin and what factors influence the treatments offered to clients discover the benefits of skincare, the range of professional treatments and the main types of products understand the importance of confidently and knowledgeably advising clients on how to care for their skin. Unit 9: Haircare and Styling 9.1 Haircare Products and Services 16 slides, 8 Flash activities, 1 worksheet investigate the products and services that are used during haircare and styling be able to match haircare products with the hair type that they are suitable for understand the purpose of haircare tools and equipment learn how these products and tools can be used safely. 10 Boardworks Ltd 2010
9.2 Hairstyles and Styling Techniques: - 9.2 Hairstyles and Styling Techniques part 1 11 slides, 5 Flash activities, 1 worksheet - 9.2 Hairstyles and Styling Techniques part 2 11 slides, 5 Flash activities learn how different factors should guide a stylist during styling, such as a client s face shape design their own hairstyles for specific hair textures and types understand the importance of good communication with clients learn the difference between open and closed questions understand the importance of good preparation learn about different styling techniques anticipate potential problems a stylist might face whilst styling, their causes and how they might be resolved. Unit 10: Hands and Nails 10.1 Hand Care 13 slides, 6 Flash activities, 2 worksheets learn the different nail terminology they will have to be familiar with understand the importance of preparing before beginning treatment be able to recognize contra-indications and know what to do when they are spotted learn how to prepare for manicures and nail art treatments, including nail strengthening techniques. 11 Boardworks Ltd 2010
10.2 Nail Services - 10.2 Nail Services part 1 10 slides, 4 Flash activities, 1 worksheet - 10.2 Nail Services part 2 11 slides, 4 Flash activities learn how to complete different types of manicure understand what advice to offer clients after they have had a manicure explore different types of nail extension and nail art services and how they work appreciate the importance of keeping up-to-date with new ideas and trends. 10.3 Products and Equipment 16 slides, 4 Flash activities, 1 worksheet learn about safe working practices within existing health and safety legislation discover how to select, prepare and use a range of products, tools and equipment for hand care, polish applications and nail art find out about eco-friendly practices that can be used in the salon. 12 Boardworks Ltd 2010
Case Studies These case studies look at organizations and roles within the creative and media industry in more detail. - Case Study Beauty Therapist 4 slides, 1 Flash activity - Case Study Freelance Hairdresser 4 slides, 1 Flash activity - Case Study Freelance Make-Up Artist 3 slides, 1 Flash activity - Case Study Intersalon 4 slides - Case Study Salon Owner 3 slides Video Interviews - Khalida Video Interview 1 accompanying worksheet Video interview with Khalida, a freelance media make-up artist. - Rebecca Grady Video Interview 1 accompanying worksheet Video interview with Rebecca Grady, the owner of Mollycoddle beauty salon. - Lucie Attwood Video Interview 1 accompanying worksheet Video interview with Lucie Attwood, a self-employed hairdresser. 13 Boardworks Ltd 2010
Live Briefs These live briefs accompany the case studies. They are set by a professional, based on the work they would carry out in the course of their job. - Live Brief Hannah Dowson Freelance Make-Up Artist - Live Brief Holly Denton Freelance Hairdressing - Live Brief Mollycoddle Beauty Salon - Live Brief Troupers Beauty Studio PLTS - PLTS Mapping Grid This mapping grid shows how PLTS is covered in the principle learning content in units 1 10. PLTS Record Worksheet Useful Weblinks This document collates useful weblinks from the principle learning content for units 1 10. Worksheets Each unit is accompanied by printable, editable worksheets. Glossary Glossary terms are highlighted in orange throughout the resource, and there is an interactive glossary at the end of every presentation. 14 Boardworks Ltd 2010