WINDOWS, DOORS AND FAÇADE ELEMENTS MADE OF ALUMINIUM. Operation, maintenance and care

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RAICO WINDOWS, DOORS AND FAÇADE ELEMENTS MADE OF ALUMINIUM Operation, maintenance and care

Contents 1. Hazard Notes 2. Operation Windows and French doors 2.1 Tilt & Turn element 2.2 Turn-Only element 2.3 Tilt-Only element 2.4 Tilt-First element 2.5 French window sash element 2.5.1 Active and stationary sash with Turn-Only function 2.5.2 Active sash with Tilt & Turn function, and stationary sash with Turn-Only function 2.6 Self-lowering top-hung windows / top-hung windows 2.7 Parallel Tilt & Slide element (German abbreviation: PSK) 2.8 Skylights 2.9 Types of handles 2.10 Child safety lock 2.11 Night vent 2.12 Anti-slam device 2.13 Opening restrictor 2.14 Snap fit 3. Wrong usage 4. Cleaning and care 4.1 Basic information / recommendations 4.2 Cleaning and caring products 5. Maintenance 5.1 General information 5.2 Cleaning of drainage and ventilation openings 5.3 Care of gaskets 5.4 Hardware maintenance 5.5 Drives and motors 6.4.1 Maintenance instructions for FRAME+ Tilt & Turn (DK) hardware, surface-mounted 6.4.2 Maintenance instructions for FRAME+ Tilt & Turn (DK) hardware, concealed 6.4.3 Maintenance instructions FRAME+ Tilt-Only hardware 6.4.4 Maintenance instructions for WING 50 A hardware for Tilt & Turn, and Top-hung windows Hardware for Tilt / Turn / Top-hung windows 6.4.5 Maintenance instructions for WING 50 SK Hardware for self-lowering top-hung windows 6. Advice and repair

1. Hazard Notes Dangers regarding the handling of windows and doors Danger! Keep your fingers out! When operating window and door elements, take care not to get hurt by having your fingers caught in the spaces between frame and sash. Danger! Fall hazard! Open windows may cause a fall hazard. Do not leave open windows unobserved. Danger! Falling objects! Sudden gusts of wind and draughts may cause objects to fall out of open windows. Danger! Risk of injury! Open windows and doors are a serious risk of injury while you are working close to them. Before starting to work make sure to close doors and windows. Always make sure to close open windows and doors as soon as children enter the room. Danger! Risk of injury caused by sudden slams! Tilted windows and top-hung windows may suddenly slam after you have unlocked hardware parts. Swinging and turning window sashes may cause injury by sudden unforeseen movement during opening and closing. For more detailed safety recommendations please refer to the following pages.

2. Operation of windows and French windows 2.1 Tilt & Turn components 2.2 Turn-Only components Sash is closed: Sash is closed: The handle points downward. The handle points downward. Sash is open: Move the handle upward by a quarter turn. Sash is open: Move the handle upward by a quarter turn. Sash in tilt position: Move the handle upward by a half-turn. 2.3 Tilt-Only components Sash is closed: The handle points downward. Sash is closed: Handle in horizontal position. Sash in tilt position: Move the handle upward by a quarter-turn. Sash in tilt position: Move the handle downward by a quarter-turn. 2.4 Tilt-First component: Sash is closed: The handle points downward. Sash in tilt position: Move the handle upward by a quarter turn. Sash is open: Move the handle upward by a half-turn.

2.5 French-window sashes 2.5.1 Active and stationary sash with turn function Stationary sash is closed: Active sash is closed: The handle points downward. Stationary sash is closed: Active sash is open: Toggle lever points downward Move the handle upward by a half-turn. Or with rebate lever Toggle lever points downward. Stationary sash is open: With toggle lever, move the lever upward by a quarter turn. Active sash is open: Handle in horizontal position Stationary sash is open: With toggle lever, move the lever Handle upward by a half-turn. Active sash is open: in horizontal position

2.5.2 Active sash with Tilt & Turn function and stationary sash with Turn-Only function Stationary sash is closed: Active sash is closed: Handle points downward. Stationary sash Active is closed: Toggle lever points downward. Or with rebate lever sash is open: Move the handle upward by a quarter turn. Toggle lever points downward. Stationary sash is closed: Toggle lever points downward. Active sash in tilt position: Move the handle upward by a quarter-turn. Or with rebate lever: Rebate lever points downward. Stationary sash is open: Active sash is open: move the toggle lever upward by a quarter turn. Handle in horizontal position Stationary sash Active is open: sash is open: turn the toggle lever upward by a half-turn. Handle in horizontal position

2.6 Projecting top-hung windows, and top-hung windows Sash is closed: Handle in horizontal position Sash is open: Move the handle upward by a quarter-turn, and press the sash outward. 2.7 Parallel Tilt & Slide Component ( PSK ) Hardware with positive control To open the sash: Sash is closed. Turn the handle upward. The handle points upward. To close the sash: Push the sash closed with sufficient impetus. The sash snaps into locking position automatically. Sash in tilt position: Turn the handle horizontally. The sash snaps into tilt position automatically. Sash is open: Turn the handle downward by 45 and let it spring back. The sash is in slide position automatically. Slide the sash open.

Hardware without positive control To open the sash: Sash is closed. The handle points downwards. To close the sash: Slide the sash closed with sufficient impetus. Move the sash into closed position. Turn the handle upward. Sash in tilt position: Turn the handle horizontally. Move the sash into tilt position. Sash is open: Move the handle upward by 45 and let it spring back. Move the sash into slide position. Slide the sash open. 2.8 Skylights! Please note: Before starting maintenance work, make sure that the sash cannot slam. Do not leave any tools and other items in the rebate area. Avoid having your fingers caught between frame and sash (risk of injury). Possible modes of operation: Operation by electrical motor Operation by remote winding gear Operation with gas strut For more information on motors and drives please refer to the Product Documentation.

2.9 Types of handles Without rose Flush encased gearbox / rebate concealed gear Geared handle Lockable 2.10 Child safety lock When the child safety lock is on, the turn function of the sash is blocked. The sash can now be put in tilt position only. Without locking, all functions are possible. 2.11 Night ventilation Windows with Tilt & Turn function may be equipped with an additional night ventilation device. For the night ventilation function, the sash is tilted towards the inside by approximately 7 mm, thus creating a gap for ventilation purposes. Sash is closed: The handle points downward. Night ventilation position: Move the handle upward by a quarter turn to the turn position. Then move the handle further upward by 45 until it snaps into the night ventilation position.

2.12 Anti-slam device Anti-slam device The anti-slam device damps the slamming shut of the window leaf due to the wind in the tilted position, thus preventing damage. The anti-slam device is already integrated in the stays; no additional parts need to be installed. Anti-slam devices are maintenance-free. 2.13 Opening restrictor An opening restrictor limits the opening angle of the window leaf in the turning position. The max. opening angle can be variably adjusted. In the case of the damped opening limiter, the slamming shut of the leaf due to the wind is also damped, thus preventing damage to the window leaf and the fittings. Opening restrictor 2.14 Snap fit Snap fits are mainly used in balcony doors. The snap fit keeps the door leaf shut even when it is unlocked. By pressing or pushing it lightly the leaf can be opened. Snap fits avoid the leaf opening by wind gusts while it is unlocked but closed.

3. Wrong usage Wrong usage may result in damage to the window! Do not leave any objects in the space between the frame and the open sash. Do not put any additional load onto the window sash or door leaf. Window sashes and door leaves may be pushed towards the window reveal in an uncontrolled way, for example due to wind gusts. Parts of the window/door (hardware etc.) could thus be damaged or destroyed. Do not press the window sash beyond the limit stop in order to avoid damage to hardware and sash.

4. Cleaning and care 4.1 General information Windows, doors, and curtain-wall façades should be cleaned and maintained regularly to ensure that they last in accordance with their expected life sp. The frequency of cleaning and maintenance control cycles depends on the location, the conditions of usage, and the local weather conditions, but also on materials and surfaces. Neglect of maintenance and care may result in a considerably shortened life cycle of the products with regard to materials, component, and surfaces. In the following chart, recommendations given by the ift Institute at Rosenheim/Germany are noted: Type of building Safety-relevant General intervals intervals Schools 6 months 12 months Hotels 6 months 12 months Offices 6 months 12 months Private residence 12 months 12 months Maintenance of individual components Profile surfaces Intervals Maintenance Anodization 6 months Cleaning/ Textile cloth Plastic coating 12 months Cleaning Glass surfaces 6 months Cleaning Gaskets 12 months Cleaning Hardware 12 months Check and lubrification Basically, all components must be checked for damage and deformation. This includes building materials interfaces and additional components are mounted, such as sun protection devices, shutters, hardware, special hardware, etc. Movable parts are also to be checked and lubricated with suitable media. 4.2 Cleaning and caring products To clean the components, use neutral multi-purpose cleaner (PH value between 5 and 8). Cleaning products containing aggressive substances, solvents, or scrubbing agents must not be used because they may result in damage to the surface. Profiles made of aluminium should be washed using a soft sponge or cloth, adding a neutral wetting agent (such as dishwashing detergent), and afterwards dried with a leather cloth. In case of soil that is difficult to remove, anodized profiles may be cleaned with the help of a neutral detergent and a non-woven fabric (such as Scotch-Brite Type A). Neutral cleaning detergents are best for colour coated profiles. Dirt sticking to the surface should be removed with utmost care with the help of a wooden or plastic scraper.! Please note: In order to avoid damage, always observe instructions given by the detergent manufacturer.

5. Maintenance 5.1 General information Your windows and doors come with high-quality system hardware. To ensure their long-lasting function and continuing easy movement, regular maintenance is essential. This includes checking all hardware s function and state according to the following criteria: Free movement Free and easy movement Fixation of the hardware components Wear and tear of hardware components Damage to hardware components. By using the window handle, the free movement of the hardware can be checked. The locking and unlocking moment of the handle is standardized in accordance with DIN 18055, featuring a value of max. 10 Nm to be measured at the window handle by using a dynamometric key. Easy movement may be improved by lubricating with grease or oil, and by readjusting the hardware components.! Please note: Faulty and inappropriate readjustment of hardware components may result in malfunction of the windows. Fixing of hardware components The correct function of the window/door and its safe usage depend on the reliable fastening of the hardware. The fit and fixing of each single screw should be checked. For example, screws that mayhave come loose or screw heads that have been torn off, the screws need to be pulled tight, or replaced. Wear and tear of hardware components All hardware parts relevant to safety and correct functioning are to be lubricated with grease or oil in order to avoid wear and tear. Damage to hardware components In case of damage, make sure to replace all load-bearing components. We recommend that only a specialist certified by RAICO is to carry out maintenance work.! Upon conclusion of a Maintenance Contract, the specialist certified by RAICO will carry out all maintenance and repair work. For a sample maintenance contract, please refer to the VFF Verband Fenster + Fassade (German Association Window + Façade) ( see www.window.de). 5.2 How to clean drainage and ventilation openings Openings for drainage and ventilation purposes ensure that the water caused by condensation and rainfall is led to the outside in a controlled manner. For that reason please check regularly that all openings remain unobstructed and functional. Opening for drainage/ventilation Dust or other dirt particles in gaps and interspaces may be removed with the help of a vacuum cleaner. Soiled drainage/ventilation openings may be cleaned by using a thin piece of wood or plastic peg.

5.3 Taking care of gaskets To ensure elasticity, all gaskets should be treated with a grease stick or Vaseline. Check the gaskets for damage. Whenever you find damaged gaskets have them replaced by a specialist certified by RAICO. 5.4 Maintenance of hardware Maintenance is to be carried out as described on the following pages. 5.4.1 Maintenance guidelines for FRAME+ hardware Tilt & Turn hardware, surface-mounted (lubricate with grease or oil) For a more detailed description please refer to the Product Documentation.

5.4.2 Maintenance guidelines for FRAME+ hardware Tilt & Turn hardware, concealed (lubricate with grease or oil) 5.4.3 Maintenance guidelines for FRAME+ hardware Turn-Only hardware (lubricate with grease or oil) For a more detailed description please refer to the Product Documentation.

5.4.4 Maintenance guidelines for WING 50 A hardware Tilt & Turn hardware / hardware for top-hung windows (lubricate with grease or oil) 5.4.5 Maintenance guidelines for WING 50 SK hardware Hardware for projecting top-hung windows (lubricate with grease or oil)

Hardware with friction stay for projecting top-hung windows Set of friction-stay S1 Set of friction-stay S2 Set of friction-stay S3 For a more detailed description please refer to the Product Documentation. 5.5 Maintenance guidelines for motors and drives Motors and drives are to be maintained and serviced in accordance with established guidelines. Correct functioning and fastening should be checked at least once a year. For additional information on motors and drives please refer to the enclosed Product Documentation. 6. Advice and Repair Your partner for RAICO windows and doors is a certified specialist knowing how to handle the various types of windows and doors. If repairs are required, you should restore the high quality of RAICO products by using original RAICO spare parts. Please contact your RAICO partner whenever you have questions regarding maintenance, care, and operation. They will take care of your concerns professionally.