SHB30416 CERTIFICATE III IN HAIRDRESSING SHB30516 CERTIFICATE III IN BARBERING What do I Need to do for My Assessment?
Page 1 of 34 SHB30416 CERTIFICATE III IN HAIRDRESSING SHB30516 CERTIFICATE III IN BARBERING UNIT CODE YEAR 1 UNITS OF COMPETENCE PAGE Student assessment instructions for practical demonstrations on clients 2 SHBHIND001 Maintain and organise tools, equipment and work areas 4 SHBXWHS001 Apply safe hygiene, health and work practices 4 SHBXCCS002 Provide salon services to clients 5 SHBHBAS001 Provide shampoo and basin services 6 SHBXIND002 Communicate as part of a salon team 7 SHBHDES001 Dry hair to shape 8 SHBHDES003 Create finished hair designs 9 SHBHDES002 Braid hair 10 SHBHDES004 Create classic long hair up-styles 11 SHBHCCS001 Plan hair services for special events 12 SHBHCLS002 Colour and lighten hair 13 SHBHTRI001 Identify and treat hair and scalp conditions 14 SHBHCLS003 Provide full and partial head highlighting treatments 15 BSBSUS201 Participate in environmentally sustainable work practices 15 SHBXIND001 Comply with organisational requirements within a personal services environment 16 SHBHCUT001 Design haircut structures 17 SHBHCUT002 Create one length or solid haircut structures 18 SHBHCUT003 Create graduated haircut structures 19 SHBHCLS005 Provide on scalp full head and retouch bleach treatments 20 SHBHCLS004 Neutralise unwanted colours and tones 21 SHBXCCS001 Conduct salon financial transactions 22 SHBHCUT004 Create layered haircut structures 23 SHBHCUT005 Cut hair using over-comb techniques 24 SHBHIND003 Develop and expand a client base 25 SHBHCUT006 Create combined haircut structures 26 SHBHCUT007 Create combined traditional and classic men s haircut structures 27 SHBHREF002 Straighten and relax hair with chemical treatments 28 SHBHREF003 Straighten and relax hair with protein treatments 29 SHBXCCS004 Recommend products and services 30 SHBHCUT009 Cut hair using freehand clipper techniques 31 SHBHCUT013 Provide men s general grooming services 32 SHBHCUT012 Shave heads and faces 33 SHBHCUT011 Design and maintain beards and moustaches 34
Page 2 of 34 STUDENT ASSESSMENT INSTRUCTIONS FOR PRACTICAL DEMONSTRATIONS ON CLIENTS: WHAT DO I HAVE TO DO? & WHAT DO I NEED? 1. Set up your work station and review assessment criteria (refer to the Assessment Checklists for Students which are located in each salon)). 2. Set up your equipment and products ready for assessment. 3. Mobile telephones are restricted during assessment. 4. Students are required to wear closed-in shoes, clean and neat attire, hair styled appropriately. 5. Students are required to bring appropriate clients to carry out their assessments 6. Students are required to bring the following equipment: Hair-dryer Sectioning clips A range of combs cutting, tail, basin A range of brushes Vent, Denman, various size round, paddle, teasing Gloves [colour application & removal] Scissors, clippers Razor cut throat and feather 7. Students are required to fill out analysis sheets and or head form sheets for the relevant task, these are kept at the reception or ask your trainer/assessor (example copies are available for reference if required). 8. Follow occupational health and safety instructions at all times. 9. Demonstrate sustainability procedures throughout the assessment. WHAT RESOURCES WILL YOU PROVIDE ME? The student will have access to: A range of products and equipment, lighting, basin and chair in a salon environment Relevant learner handouts, guidelines and reference material Manufacturer information Analysis sheets and head form sheets Appropriate equipment and facilities. Access to a qualified trainer/assessor
Page 3 of 34 OTHER IMPORTANT INFO You must demonstrate all of the elements of competency (refer to the Assessment Checklists for Students which are located in each salon) for the unit that is being assessed. Inform the assessor that you are ready to be assessed for competency and check that you have signed the confirmation of readiness for assessment' within the assessment checklist. Your time frame will be advised and is recorded by the assessor. You must show the completed analysis and head form sheet to your trainer/assessor prior to commencing any tasks these may be kept towards evidence of assessment. You will be assessed by observation of tasks demonstrated on paying clients. You should also be prepared to answer any verbal questions relating to the units of competency being assessed. Ensure you are wearing correct attire, closed-in shoes, and have presented with required equipment and suitable clients. Arrive on time for your assessment Make sure you know your clients name!!! Your client may be questioned for evidence of your consultation and communication skills ask them lots of questions!
Page 4 of 34 SHBHIND001 MAINTAIN AND ORGANISE TOOLS, EQUIPMENT AND WORK AREAS SHBXWHS001 APPLY SAFE HYGIENE, HEALTH AND WORK PRACTICES Handle, clean and store hairdressing equipment safely according to salon policy Practice personal hygiene, infection risk control and healthy posture during salon services Apply basic salon safety procedures Use PPE where applicable Organise and clean work areas prior, during and after client service Prepare and use chemicals according to manufacturer s instructions
Page 5 of 34 SHBXCCS002 PROVIDE SALON SERVICES TO CLIENTS Greet and farewell client appropriately Make client bookings correctly Communicate respectfully to assessor, clients and fellow team members Demonstrate effective questioning techniques and listen to the client Work as a team Access, interpret and complete the client record Deal with a difficult client effectively (If applicable) Assist clients with special needs Deal with all clients in a culturally appropriate manner Resolve any client complaint
Page 6 of 34 SHBHBAS001 PROVIDE SHAMPOO AND BASIN SERVICES Gown and protect clients to salon standard ensuring client comfort and safety Prepare and select all appropriate resources for pre-service shampoo and treatments Demonstrate correct shampoo techniques and use appropriate sequence for colour/foil/ treatment removal Demonstrate correct massage techniques on client Select, apply and remove post-treatment products from the hair according to product or supervisor instructions Complete removal of colour and treatment from hair, scalp and hairline whilst ensuring client comfort Provide relevant aftercare advice and update client card Dispose of product waste in an environmentally sustainable manner Adhere to OH&S
Page 7 of 34 SHBXIND002 COMMUNICATE AS PART OF A SALON TEAM Communicate respectfully to assessor, clients and fellow team members Demonstrate effective questioning techniques and listen to the trainer and team members Work as a team Deal with all team members in a culturally appropriate manner Actively participate in a team meeting discussing sales and service problems (One meeting required)
Page 8 of 34 SHBHDES001 DRY HAIR TO SHAPE Discuss and confirm desired hair finish with the supervisor Client s hair is prepared correctly for the service Suitable styling products, tools and equipment selected and used according to WH&S and manufacturer s instructions Select and apply finishing techniques to achieve the pre-determined design Desired result has been achieved Complete in designated timeframes Client and operator comfort Practice personal hygiene and healthy posture during salon services Adhere to all WH&S requirements, maintain clean work areas, brushes and combs are clean Waste disposed in a sustainable manner
Page 9 of 34 SHBHDES003 CREATE FINISHED HAIR DESIGNS Complete a thorough analysis and consultation Confirm a finished design with the client to complement client characteristics Client s hair is prepared correctly for the service Suitable styling products, tools and equipment selected and used according to WH&S and manufacturer s instructions Select and apply finishing techniques to achieve the pre-determined design Desired result has been achieved Complete in designated timeframes Client satisfaction Provide the client with after care advice Practice personal hygiene and healthy posture during salon services Adhere to all WH&S requirements, maintained clean work areas, brushes and combs are clean Waste disposed in a sustainable manner
Page 10 of 34 SHBHDES002 BRAID HAIR Complete a thorough analysis and consultation Confirm a finished braiding technique with the client to complement client characteristics Correct client preparation Suitable styling products, tools and equipment selected and used according to WH&S and manufacturer s instructions Desired result has been achieved Complete in designated timeframes Client satisfaction Provide the client with home maintenance advice Practice personal hygiene and healthy posture during salon services Adhered to WH&S, maintain clean work areas, brushes and combs are clean Waste disposed in a sustainable manner
Page 11 of 34 SHBHDES004 CREATE CLASSIC LONG HAIR UP STYLES Complete a thorough analysis and consultation Confirm a finished long hair up design with the client to complement client characteristics Client s hair is prepared correctly for the service Suitable styling products, tools and equipment selected and used according to WH&S and manufacturer s instructions Demonstrate correct pin placement and smoothing Select and apply finishing techniques to achieve the pre-determined design Desired result has been achieved Complete in designated timeframes Client satisfaction Provide the client with home maintenance advice Practice personal hygiene and healthy posture during salon services Adhere to WH&S, maintained clean work areas, brushes and combs are clean Waste disposed in a sustainable manner
Page 12 of 34 SHBHCCS001 PLAN HAIR SERVICES FOR SPECIAL EVENTS Consult with client to identify the special event Identify the client s needs for the event, including whether to refer the client to another professional for services unavailable in the salon Analyse client s facial characteristics, hair type, and consult with the client to confirm a finished look utilising the elements and principles of design to complement the client Offer the client preparatory services leading up to the event Present documented costings for all preparatory services, trials and services on the day of the event Combine a minimum of two hairdressing services in the costings documentation Document resource requirements needed on the event day Schedule event day services including whether or not a make-up artist will be involved Schedule of all costed services On the day timeline schedule including any other professions
Page 13 of 34 SHBHCLS002 COLOUR AND LIGHTEN HAIR Perform a thorough analysis and consultation to establish history, contraindications and desired colour Gown up client for colour service Select and formulate colour correctly Apply, process and remove colour products following manufacturer s instructions Use energy resources efficiently and follow salon procedure for waste disposal Desired outcome achieved and completed within the set timeframe and review service and confirm client s satisfaction Provide relevant aftercare advice and update client card Adhere to all WH&S requirements Blow dry or finish to assessment standards
Page 14 of 34 SHBHTRI001 IDENTIFY AND TREAT HAIR AND SCALP CONDITIONS Examine hair and scalp to recognise varying conditions for proposed treatment and services Identify contra-indications and explain to client where necessary following health regulations Select relevant treatment or service according to existing scalp and hair condition Explain product and service benefits to the client and update client record card Select, apply products following manufacturer s instructions whilst following WH&S Ensure client and operator comfort and safety Consistently apply knowledge of product and service to clients according to salon policies and procedures Provide after care advice to the client Complete client card Use water resources efficiently and dispose of treatment waste safely according to health regulations and organisational procedures?
Page 15 of 34 BSBSUS201 PARTICIPATE IN ENVIRONMENTALLY SUSTAINABLE WORK PRACTICES SHBHCLS003 PROVIDE FULL AND PARTIAL HEAD HIGHLIGHTING TREATMENTS Complete a thorough analysis and consultation using colour chart aid, record on client card Maintain a professional manner during consultation, throughout service and at reception Clarify and confirm client s needs and requirements Gown client appropriately for highlighting service, apply barrier cream and ensure client comfort throughout service Measure, select and apply colour product according to manufacturer s instructions and follow processing time frames Select and prepare appropriate tools and equipment for lightening service Even and predetermined foil/colour placement with no colour bleeding or banding within time frame Cross check throughout service Appropriate sequence for colour/foil/treatment removal Desired outcome achieved and completed within the set timeframe and review service Provide relevant aftercare advice, home care recommendations, sun protection strategies and update client card Adhere to all WH&S requirements for self and client Use resources efficiently and dispose of foils and waste in an environmentally sustainable manner
Page 16 of 34 SHBXIND001 COMPLY WITH ORGANISATIONAL REQUIREMENTS WITHIN A PERSONAL SERVICES ENVIRONMENT Arrive to class and workshops in suitable workplace dress, hygiene and personal presentation requirements according to the Taylorweir dress code Work effectively as a team member during class and workshops Plan and organise work activities Follow Taylorweir policies and procedures in workshops
Page 17 of 34 SHBHCUT001 DESIGN HAIRCUT STRUCTURES Analyse and interpret structural components of the desired haircut design Produce 2-D structural diagram or simple drawing showing straight, curved and directional design lines Illustrate starting point and sectioning patterns Develop a finished haircut plan
Page 18 of 34 SHBHCUT002 CREATE ONE LENGTH OR SOLID HAIRCUT STRUCTURES Perform a thorough consultation and analysis Draw structural diagram Select correct tools and layering technique Establish guideline according to plan Maintain evenly wet or dry hair Maintain clean sections Adjust client s head to eliminate graduation Hold equipment and fingers correctly Follow procedure to achieve one length or solid form haircut Haircut is balanced Select and apply finishing techniques appropriate for the haircut and client Desired outcome achieved without graduation and completed within the set timeframe Provide the client with after care advice Dispose and clean equipment according to WH&S regulations Work areas and equipment were clean prior and after client service Dispose of waste in an environmentally sustainable manner
Page 19 of 34 SHBHCUT003 CREATE GRADUATED HAIRCUT STRUCTURES Perform a thorough consultation and analysis Select and plan suitable graduation technique for client s needs Follow all procedures during the haircut correctly according to the haircut plan Maintain the hair evenly wet throughout the procedure Hold equipment and fingers to achieve desired result Integrate Blunt cutting; Notching and Pressure graduation into the haircut Select suitable styling products and use them according to manufacturer s instructions Blow dry finish to an assessable standard and suitable for the hair cut Desired outcome achieved and completed within the set timeframe Provide the client with after care advice Adhere to all WH&S requirements Work areas, brushes and combs were clean prior, during and after client service Dispose of waste in an environmentally sustainable manner
Page 20 of 34 SHBHCLS005 PROVIDE ON SCALP FULL HEAD AND RETOUCH BLEACH TREATMENTS Perform a thorough consultation, analysis and identify if any contra-indications exist Perform a skin test if necessary Refer to client history, create a new client card and update outcome Confirm the level of lift and tone result with client Selected and formulate bleaching product correctly Demonstrate correct technique in applying bleaching and toning product whilst following manufacturer s instructions Apply re-touch application without overlapping Achieve desired lift through regular checking and observation on untreated hair application Remove bleaching and toning products following manufacturer s instructions Ensure client and operator comfort and safety Dispose of waste in a sustainable manner and use energy efficiently Desired outcome achieved and completed within the set timeframe and reviewed result with client to confirm client s expectations and satisfaction Recommend, advise and record after care products, including sun protection strategies Blow dry to standard Adhere to all WH&S requirements
Page 21 of 34 SHBHCLS004 NEUTRALISE UNWANTED COLOURS AND TONES Perform a thorough consultation and analysis and perform skin test if necessary Refer to client history, create a new client card and update outcome Identify contra-indications and explain to client where necessary Select the appropriate colour and toner to achieve client s desired result Demonstrate correct technique in applying colour and toning product following manufacturer s instructions Achieve desired colour and tone through regular checking and observation Remove toning products following manufacturer s instructions Ensure client and operator comfort and safety Dispose of waste in a sustainable manner and use energy efficiently Desired outcome achieved and completed within the set timeframe and reviewed result with client to confirm client s expectations and satisfaction Recommend, advise and record after care products, including sun protection strategies Blow dry to standard
Page 22 of 34 SHBXCCS001 CONDUCT SALON FINANCIAL TRANSACTIONS Confirm charged amount Confirm with client type of payment e.g. Cash or EFTPOS: savings, cheque or credit Use the point of sale equipment according to salon policy and procedure (EFTPOS) Use the point of sale equipment according to salon policy and procedure (Cash) Give client the customer copy of the EFTPOS transaction Finalise transaction as per salon procedure
Page 23 of 34 SHBHCUT004 CREATE LAYERED HAIRCUT STRUCTURES Perform a thorough consultation and analysis Draw structural diagram Select correct tools and layering technique Establish guideline according to plan Maintain evenly wet or dry hair Maintain clean sections with appropriate lift and distribution Adjust client s head to achieve desired result Hold equipment and fingers in the appropriate projection to achieve the desired result Integrate blunt cutting, pointing, notching or end tapering with texturising scissors into the layered haircut Follow procedure to achieve layered result Select and apply finishing techniques appropriate for the haircut and client Desired outcome achieved and completed within the set timeframe? Provide the client with after care advice Dispose and clean equipment according to WH&S regulations Work areas and equipment were clean prior and after client service Dispose of waste in an environmentally sustainable manner
Page 24 of 34 SHBHCUT005 CUT HAIR USING OVER-COMB TECHNIQUES Perform a thorough consultation and analysis Select and plan suitable taper/over comb technique for client s needs Follow all procedures during the haircut correctly according to the haircut plan Apply scissor over comb technique in a logical sequence with continuous scissor over comb action using either the fine or course end of the comb to create a variety blended and tapered results Position client s head and neck to achieve a tapered result Use clippers to create a variety of haircut effects with attachments Apply scissor or clipper over comb technique to blend and create neckline shapes Use clippers or scissors to mark haircut outlines where shown on haircut plan Finish neckline with either razor or clippers without client skin discomfort Select and apply finishing techniques appropriate for the haircut and client Provide after care advice Treat blood spots according to relevant skin penetration regulations and organisational procedures Desired outcome achieved and completed within the set timeframe Work areas and equipment were clean prior and after client service Dispose of waste in an environmentally sustainable manner and cleaned equipment according to WH&S regulations
Page 25 of 34 SHBHIND003 DEVELOP AND EXPAND A CLIENT BASE Provide prompt service to the client Suggest a service or product to the client Clarify the client s needs Re-book the client Maintain a professional manner at all times
Page 26 of 34 SHBHCUT006 CREATE COMBINED HAIRCUT STRUCTURES Perform a thorough consultation and analysis Discuss and review the client s haircut design and confirm with client Select appropriate haircutting tools and cutting techniques to achieve planned haircut results Follow design lines according to haircut plan Maintain clean sections, with evenly wet or dry hair, even tension and appropriate head position Maintain client comfort, safety and hygiene following occupational health and safety within salon service timeframes Combine/blend haircut structures using a variety of techniques Select finishing tools, appropriate finishing techniques to achieve planned haircut Review service outcome and updated client record Advise and record on homecare products Work areas and equipment were clean prior and after client service Dispose of waste in an environmentally sustainable manner
Page 27 of 34 SHBHCUT007 CREATE COMBINED TRADITIONAL AND CLASSIC MEN S HAIRCUT STRUCTURES Perform a thorough consultation and analysis Discuss and review the client s haircut design and confirm with client Select appropriate haircutting tools and cutting techniques to achieve planned haircut results Follow design lines according to haircut plan Maintain clean sections, with evenly wet or dry hair, even tension and appropriate head position Maintain client comfort, safety and hygiene following occupational health and safety within salon service timeframes Combine/blend haircut structures using a variety of techniques Outline haircut with scissors or clippers Select finishing tools, appropriate finishing techniques to achieve planned haircut Review service outcome, advise and record on homecare products and update client record Treat blood spots according to relevant skin penetration regulations and organisational procedures Work areas and equipment were clean prior and after client service Dispose of waste in an environmentally sustainable manner
Page 28 of 34 SHBHREF002 STRAIGHTEN AND RELAX HAIR WITH CHEMICAL TREATMENTS Perform a thorough consultation and analysis Identify contra-indications and explain to client where necessary Discuss and confirm the degree of curl relaxation Record client history, client information and reviewed outcome Select products and tools according to hair analysis, manufacturer s instructions and salon procedures Apply product evenly and follow manufacturer s test strand and timing instructions Rinse and perform re-bonding process according to manufacturer s instructions including post process conditioning products Ensure client and operator comfort and safety Dispose of waste and use energy efficiently Review result with client and confirm clients expectations and update client card Recommend, advise and record after care maintenance and haircare products Desired outcome achieved and completed within the set timeframe
Page 29 of 34 SHBHREF003 STRAIGHTEN AND RELAX HAIR WITH PROTEIN TREATMENTS Perform a thorough consultation and analysis Identify contra-indications and explain to client where necessary Discuss and confirm what degree of smoothing that could be achieved and for what period of time Record client history, client information and reviewed outcome Select products and tools according to hair analysis, manufacturer s instructions and salon procedures Apply product according to manufacturer s recommended smoothing technique and follow processing procedures Use correct iron temperature and number of passes for hair type Ensure client and operator comfort and safety Dispose of waste and use energy efficiently Review result with client and confirm clients expectations and update client card Recommend, advise and record after care maintenance and haircare products Desired outcome achieved and completed within the set timeframe
Page 30 of 34 SHBXCCS004 RECOMMEND PRODUCTS AND SERVICES Explain product and service benefits to the client and update client record card Select and advise on products following manufacturer s instructions Consistently apply knowledge of product and services to clients according to salon policies and procedures
Page 31 of 34 SHBHCUT009 CUT HAIR USING FREEHAND CLIPPER TECHNIQUES Perform a thorough consultation and analysis Select and plan suitable clipper technique for client s needs Follow all procedures during the haircut correctly according to the haircut plan Use a smooth, fast and fluid freehand clipper action to cut hair using either the fine or course end of the comb Position client s head and neck to achieve required angles Use clippers to create a variety of haircut effects with attachments Follow a logical cutting pattern to achieve planned haircut length and structure Use clippers to mark haircut outlines over and behind ears where shown on haircut plan Use clippers or razors in direction of hair growth to create neckline shape and blended and faded hairlines Select and apply finishing techniques appropriate for the haircut and client Provide after care advice Treat blood spots according to relevant skin penetration regulations and organisational procedures Desired outcome achieved and completed within the set timeframe Work areas and equipment were clean prior and after client service Dispose of waste in an environmentally sustainable manner and cleaned equipment according to WH&S regulations
Page 32 of 34 SHBHCUT013 PROVIDE MEN S GENERAL GROOMING SERVICES Determine, through discussion and questioning, scope of grooming services required Prepare required equipment Groom facial areas: Eyebrows, ear hair and moustache Prepare neck areas for shaving Shave front and back neck areas correctly Treat blood spots according to relevant skin penetration regulations and organisational procedures Apply hot then cold towels on completion of shaving area Desired outcome achieved and completed within the set timeframe? Adhere to WH&S including waste disposal Review service and confirm client s satisfaction
Page 33 of 34 SHBHCUT012 SHAVE HEADS AND FACES Complete a thorough pre-service analysis Prepare workstation and required equipment Equipment is clean Gown client correctly Correctly prepare head or face areas for shaving Correct head position throughout service Stretch skin taut Demonstrate correct shaving procedure and technique Maintain client comfort throughout service Treat blood spots according to relevant skin penetration regulations and organisational procedures Apply hot then cold towels on completion of shaving area Adhere to WH&S including waste disposal Review service and confirm client s satisfaction Desired outcome achieved and completed within the set timeframe
Page 34 of 34 SHBHCUT011 DESIGN AND MAINTAIN BEARDS AND MOUSTACHES Complete a thorough pre-service analysis Determine through discussion and questioning, client beard and moustache preferences? Prepare workstation and required equipment Equipment is clean Trim and style moustache and beard as Correctly prepare neck and cheek areas for shaving Shave neck and cheek areas correctly Treat blood spots according to relevant skin penetration regulations and organisational procedures Apply hot then cold towels on completion of shaving area Adhere to WH&S including waste disposal Review service and confirm client s satisfaction Desired outcome achieved and completed within the set timeframe