ANNUAL GENERAL MEETING 2013 KARL-JOHAN PERSSON MANAGING DIRECTOR

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ANNUAL GENERAL MEETING 2013 KARL-JOHAN PERSSON MANAGING DIRECTOR

2012 IN BRIEF Continued challenging conditions for fashion retail in many H&M s markets Sales +11% in local currencies comparable units +1% Gross margin 59.5 percent Large long-term investments Cost control remains good Profit after tax increased by SEK 1 billion despite large long-term investments negative currency translation effects

LONG-TERM INVESTMENTS Large investments within IT and online completely mobile-adapted H&M shop online shop online in US planned for summer and more markets further ahead New fashion brand & Other Stories Broadening of H&M s product range extended, updated sports concept Strengthen position further and build an even stronger H&M

STRENGTHENING OF THE SWEDISH KRONA SEK/EURO 12.00 11.50 11.00 10.50 10.00 9.50 9.00 8.50 8.00 April 2008 April 2009 April 2010 April 2011 April 2012 April 2013 Source: www.ecb.eu

NEGATIVE CURRENCY TRANSLATION EFFECTS Sales in SEK billion 170 160 150 Sales in SEK with same exchange rates as in 2009 SEK 19 billion 140 Reported sales in SEK calculated with average exchange rates for each fiscal year 130 120 2009 2010 2011 2012

EXPANSION 2012 304 new stores net in 2012 in total approx. 2,800 stores in 48 markets 10,000 new jobs during 2012 in total approx.104,000 employees H&M opened in five new markets Bulgaria, Latvia, Malaysia, Thailand and Mexico

SALES PER MARKET FULL-YEAR 2012 Germany USA UK France Sweden Netherlands Switzerland Spain Norway China Italy Austria Denmark Belgium Canada Poland Japan Finland Russia Portugal Greece Czech Republic Romania Hungry Croatia South Korea Ireland Slovenia Turkey Singapore Luxembourg Slovakia Bulgaria Malaysia Mexico Latvia Franchise 0 5,000 10,000 15,000 20,000 25,000 30,000 SEK m No. of stores 406 269 226 182 177 124 82 146 111 134 104 68 94 70 61 103 22 53 37 23 25 31 19 26 11 11 16 12 11 2 10 13 4 2 1 2 88

EXPANSION 2013 Increased expansion pace to approx. 350 new stores net for 2013 Opened first store in the southern hemisphere in Chile amazing welcome by customers H&M also opens in Estonia, Lithuania, Serbia and via franchise Indonesia in 2013 H&M opens in Australia in 2014 The other group brands continue to expand

& OTHER STORIES Fantastic reception at the launch stores in seven big cities in the spring: London, Copenhagen, Stockholm, Paris, Berlin, Milan and Barcelona shop online at stories.com in ten European countries Sales exceeded our high expectations Wide range of shoes, bags, accessories, beauty products and clothes for women

H&M SPORT Extended sports concept for women, men and children at the beginning of 2014 Wide range of sportswear in functional materials To be launched in H&M s online markets and selected stores stores in approx. 15 countries to start with

H&M TO DRESS OLYMPIC TEAMS H&M dresses Swedish teams for Olympic and Paralympic games Winter Olympics and Paralympics in Sochi 2014 Summer Olympics and Paralympics in Rio de Janeiro 2016 collection developed by H&M s design teams in collaboration with Swedish Olympians

THE H&M SPIRIT H&M guided by strong values Respect for the individual and a belief in people The H&M spirit present throughout the company Employees are the key to H&M s success

SUSTAINABLE DEVELOPMENT Integral part of H&M s operations World s largest user of organic cotton and Better Cotton First fashion company to launch global garment collecting initiative Published H&M s supplier factory list

SUSTAINABLE DEVELOPMENT Contribute to jobs for over a million people in sourcing countries Work for higher minimum wages and yearly revisions in Bangladesh met Bangladesh s prime minister Partnerships to empower workers strengthening dialogue between workers and employers in Cambodia Contribute to lasting improvements for all workers in the textile industry in sourcing countries

H&M CONSCIOUS FOUNDATION Charitable foundation started in 2007 Donation of SEK 500 million from the Persson family in 2013 Focus on initiatives for UN Millennium Development Goals Support several organisations, such as WaterAid, and disaster relief efforts Increase possibilities for initiatives on a greater scale and make considerable difference for many people

CONSCIOUS EXCLUSIVE

SUMMER FASHION

AUTUMN FASHION

STORE EXPANSION No. of stores 3,000 550 613 682 771 844 945 1,068 1,193 1,345 1,522 1,738 1,988 2,206 2,472 2,776 2,500 2,000 1,500 1,000,500,0 00 1974 1975 1976 1977 1978 1979 1980 1981 1982 1983 1984 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 3 4 5 6 7 8 9 10 11 12 14 18 20 22 24 28 33 35 38 43 48 Markets

H & M Hennes & Mauritz AB