Real Diamond Research

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Real Diamond Research Summary of Results May 15, 2018

Objective and Methodology The Diamond Producers Association commissioned The Harris Poll to assess the extent to which consumers associate the term real diamonds with natural diamonds. This survey was conducted online by The Harris Poll on behalf of DPA from May 3-7, 2018 among a nationally representative sample of 2,011 U.S. adults ages 18+. This online survey is not based on a probability sample and therefore no estimate of theoretical sampling error can be calculated. In order to avoid any terminology bias and ensure that consumers understood the question asked, existing synthetic diamond terminologies were avoided and the question was formulated in a neutral manner : Factories exist where, over the course of two weeks, diamonds are created that have the same physical and chemical properties as a natural diamond. Do you consider this type of diamond to be a real diamond? 2

A Large Majority of Adults Do Not Consider Diamonds Created in a Factory to Be Real Are factory created diamonds real diamonds? Yes, 16% Not sure, 16% No, 68% BASE: U.S. ADULTS (n=2011) Q8 Factories exist where, over the course of two weeks, diamonds are created that have the same physical and chemical properties as a natural diamond. Do you consider this type of diamond to be a real diamond? 3

Diamonds Created In A Factory Not Real Because Not Naturally Occurring U.S. Adults find that the diamond s origin determines whether a diamond is real or not. Why do you consider factory-made diamonds not real? Among those who say factory-made is not real Not Natural/Factory-Made (NET) Not naturally occuring (not natural/earth grown, not unique/rare, man-made) 69% 79% I don't consider diamonds that have been intentionally brought into existence by man to be real, but an imitation of the real thing. They might look like diamonds but I would not consider them real. Maybe an imitation but I wouldn t use the word real. Factory-made Antonyms of real (not real, not authentic, fake, fabricated, etc.) 16% 18% Because it doesn t come from the place where diamonds come from. it s manmade and not natural I believe that real diamonds are found not manufactured. Other (price, neutral mentions, nothing, don't know) 9% Diamonds are only real if they were made naturally. BASE: FACTORY MADE IS NOT REAL (n=1366) Q9 Why do you not consider factory-made diamonds real? Note: Subset of codes shown Because natural diamonds are made naturally, under pressure. They take time. Factory made probably just rushes the production of diamonds. 4

Minority Who Consider Factory-Made Real Mention Production Process and Properties as Key Reasons However, over one-quarter (27%) of adults who say a factory-made diamond is real have difficulty articulating exactly why. Why do you consider factory-made real? Among those who say factory-made is real They have the same chemical make up as natural diamonds. Are factory created diamonds real diamonds? Not sure, 16% Similar Properties/Process (NET) Process/Made the same way Similar properties of natural diamond Chemical properties Physical properties 1 13% 13% 4 If they have the same physical and chemical properties and are formed under pressure like diamonds in the earth they are real diamonds. If you can t tell the difference then they must be real diamonds. Yes, 16% Carbon compounds 4% They are compressed carbon, like real diamonds No, 68% Product Impressions (NET) 27% Look the same Just look real. Looks real / I think they are real Other they are real mentions 9% 1 Because it has the same beauty. Good/Like it It shines like a real one. BASE: U.S. ADULTS (n=2011) Q8 Factories exist where, over the course of two weeks, diamonds are created that have the same physical and chemical properties as a natural diamond. Do you consider this type of diamond to be a real diamond? BASE: FACTORY MADE IS REAL (n=304) Q9 Why do you consider factory-made diamonds real? 3% Note: Subset of codes shown 5

Blurring of Different Diamond Characteristics for Some Among those who say factory-made diamonds are real, over half attribute characteristics of natural or unique to a real diamond and around one-quarter think they are made by nature and earth grown. A real diamond is Among those who say factory-made is real Factory created diamonds are Among those who say factory-made is real Natural Genuine Authentic Unique 39% 38% 34% 3 Unique or Natural: 5 Made by Nature, 23% Not sure, Made by Man, 7 Special 3 Rare Original Organic 13% 23% 28% Earth grown, 27% Cultivated Wild 1 1 Not sure, 8% Lab grown, 66% BASE: FACTORY MADE ARE REAL (n=304) Q6 Now please think about diamonds. Which descriptive words best complete this sentence? Please select all that apply. A real diamond is Q10A/Q10B Please continue thinking about the diamonds created in factories that have the same physical and chemical properties as a natural diamond. Of each of the following pairs of characteristics, which most closely describes this product? 6

Genuine, Natural, and Authentic Readily Associated With Real Diamonds No confusion of natural, unique, or rare with diamonds that are not real. A real diamond is A diamond that is not real is Genuine Natural Authentic Unique Special Rare Original Organic Cultivated Cultured Wild Man-made Factory-made Simulated Fabricated Reproduction Artificial Synthetic Imitation Substitute 1 9% 8% 7% 3% 48% 4 40% 37% 37% 3 3 Man-made Artificial Imitation Synthetic Fabricated Factory-made Substitute Reproduction Simulated Cultivated Cultured Organic Genuine Authentic Unique Natural Special Original Wild Rare 3 3 3 53% 50% 46% 4 4 4 BASE: U.S. ADULTS (n=2011) Q6 Now please think about diamonds. Which descriptive words best complete this sentence? Please select all that apply. A real diamond is Q7 And how would you complete this sentence? Please select all that apply. A diamond that is not real is 7