Cleaning. "postinstallation" Non-slip surfaces CLEANING AND MAINTENANCE

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CLEANING AND MAINTENANCE 1 Cleaning "postinstallation" Post-installation cleaning helps remove residues of joint grouts, cement and lime. This operation is mandatory after installation both for glazed and unglazed tiles. Never clean tiles that are too hot (e.g. exposed to sunlight during hot summer months) since the reaction of aggressive chemicals may become harsher. In the summer, proceed with the operation during the coolest period of the day. Non-slip surfaces Due to their particular non-slip, rough or structured textures, non-slip surfaces are more difficult to clean. Therefore pay particular attention to cleaning methods, in particular clean sooner and use motorised brushes with white and beige discs.

Panaria Ceramica GROUT USED WHEN TO CLEAN WHAT TO USE INSTRUCTIONS Cement grout mixed with water After 4/5 days and within 10 days from grouting Acid-based detergent (Cf. "List of acid-based detergents ) Follow the instructions given by the manufacturer of the detergent. Test the product on the tiles before use. This applies in particular to honed or polished products. Before cleaning the surfaces must be dampened with water. After cleaning, dry up any remaining liquid (if possible using a wet vacuum cleaner) and rinse thoroughly and several times with water. Soak up any remaining rinsing water with a wet vacuum cleaner or a cloth. Epoxy grouting, Two-component and reactive Immediately Follow the instructions given by the grouting manufacturer This type of product must be removed immediately and diligently since these grouts harden very rapidly, even in just a few minutes. Strictly follow the cleaning methods recommended by the grout manufacturer and check if it is effective by performing a cleaning test before grouting the entire floor/wall. TYPE OF DETERGENT NAME OF DETERGENT PRODUCER Acid-based KERANET (*) CEMENT REMOVER (*) PAVIM (*) DETERDEK (*) TREK (*) ZEMENTSCHLEIERENTFERNER (*) HMK R63 (*) SOLVACID (*) CPCLEAN (*) MAPEI FABERCHIMICA PANARIAGROUP FILA LITHOFIN MAPEI HMK GEAL CPSYSTEMS CPDECON (*) (*) Specific for products that are not-resistant to acids CPSYSTEMS (*) Follow the instructions given on the package. Test the product on the tiles before use. This applies in particular to honed or polished products. 1

CLEANING AND MAINTENANCE If post-installation cleaning has not been performed correctly GROUT USED WHAT DO YOU SEE WHAT CAN BE DONE Cement grout mixed with water Residues, glossy films. Repeat washing after installation as described in chapter "1 - Postinstallation cleaning", if necessary using the same detergents but in higher concentrations. Epoxy grouting, two-component and reactive Grout haze, around the joints. Once it has hardened, grout is very difficult or even impossible to remove. Contact the grout manufacturer. 2 Cleaning Day to day care Use warm water and a good quality microfibre cloth, such as CPMAGICCLEAN by Cpsystems. Every now and again, e.g. every 10-20 days depending on the state of the flooring, use neutral detergents diluted with hot water, that are wax-free, and do not deposit glossy films. When the cleaning process in finished always rinse with water, using a second good quality microfibre cloth. 2

Panaria Ceramica TILE TO BE CLEANED WHAT TO USE INSTRUCTIONS ZERO.3 PANARIA PORCELAIN STONEWARE DECORS Wax-free neutral detergent (cf. " List of detergents). DO NOT use alcohol, acids, solvents, abrasive detergents, steel wool or scouring pads. Diluted with plenty of hot water. Rinse thoroughly after washing. For all operations (washing, rinsing and drying), use good quality microfibre cloths. TYPE OF DETERGENT NAME OF DETERGENT PRODUCER FLOOR CLEANER (*) FABERCHIMICA FILA CLEANER (*) FILA Neutral PFLEGEREINIGER (*) LITHOFIN BEL GRES (*) GEAL CPMAIN PLUS (*) do not use for cleaning decors CPSYSTEMS (*) Follow the instructions given on the package. Test the product before actual use. This applies in particular to honed or polished products. If daily cleaning has been done using unsuitable detergents. TILE TO BE CLEANED WHAT DO YOU SEE WHAT CAN BE DONE Opaque haze visible. The floor is glossier than the spare pieces that have not been installed. ZERO.3 PANARIA PORCELAIN STONEWARE DECORS Opaque haze visible when in contact with various types of liquid. Footprint marks. Use a detergent such as Tile Cleaner made by Faberchimica or CPDecon made by CPSystems. Use product undiluted and let it act for 5 to 10 minutes. Then rub with a white pad, rinse thoroughly with water, soak up any remaining rinsing liquid with a wet vacuum cleaner or a cloth and finally dry with a good quality microfibre cloth, such as MAGICCLEAN by CPSystems. 3

CLEANING AND MAINTENANCE 3 Cleaning heavy duty TILE TO BE CLEANED TYPE OF STAIN/DIRT WHAT TO USE Coffee, Coca Cola, fruit juices Alkaline-based detergent Grease, dust from foot traffic, thorough cleaning Alkaline-based detergent Wine Oxidising detergent Lime residues Acid-based detergents ZERO.3 PANARIA PORCELAIN STONEWARE Rust Acid-based detergents Tyre marks, pencil marks and metal marks Abrasive paste Ink, felt-tip pen Solvent-based detergent Dirt from grout Detergent for grout DECORS Any Neutral, wax-free detergent 4

Panaria Ceramica INSTRUCTIONS NAME OF DETERGENT PRODUCER Follow the instructions given by the manufacturer of the detergent. Follow the instructions given by the manufacturer of the detergent. Follow the instructions given by the manufacturer of the detergent. Follow the instructions given by the manufacturer of the detergent. Test the product before use. This applies in particular to honed or polished products. COLOURED STAIN REMOVER PS87 PS87 DETERFLASH INTENSIVREINIGER HMK R55 TASKI R20-STRIP CPMAIN, CPDECON OXIDANT VIAKAL Faberchimica Fila Fila Geal Lithofin HMK Johnsondiversey CPSystems Faberchimica Procter & Gamble Dilute the product and apply directly on the stain. Allow to act for 10/20 minutes then rinse thoroughly. If necessary repeat. Test the product before actual use. This applies in particular to honed or polished products. DILUTED MURIATIC ACID (various manufacturers)) Follow the instructions given by the manufacturer of the detergent. Test the product before use. This applies in particular to honed or polished products. POLISHING CREAM VIM CLOREX DETERGUM (*) (*) DO NOT use for honed or polished products. Faberchimica Guaber Zep Italia Solvents should be applied undiluted directly on the stain. Let them act for about 15/30 seconds. If necessary repeat. As far as Coloured stain remover is concerned, follow the manufacturer's instructions. Follow the instructions given by the manufacturer of the detergent. Use water and a neutral, wax-free detergent. DO NOT use alcohol, acids, solvents, abrasive detergents, steel wool or abrasive sponges. NITRO THINNER 1,2-DICHLOROETHYLENE TURPENTINE / WHITE SPIRIT COLOURED STAIN REMOVER FUGANET FUGENREINIGER FLOOR CLEANER FILA CLEANER PFLEGEREINIGER BEL GRES CPMAIN PLUS (various manufacturers) (various manufacturers) (various manufacturers) Faberchimica Fila Lithofin Faberchimica Fila Lithofin Geal CPSystems 5

CLEANING AND MAINTENANCE 4 Non-slip treatment Non-slip properties of installed floors (glazed or unglazed) can be improved using specific products. Follow the instructions given on the package. The longer the product is left acting on the tile, the more this increases the non-slip properties. However, this can whiten the tiles a little and make cleaning a little more difficult. PRODUCT NAME PRODUCER INSTRUCTIONS MAINTENANCE CPGRIP CPSystems Follow the manufacturer s instructions CPMAIN, CPSystems Follow the manufacturer s instructions Advice Before applying the product make a precautionary test on a tile that is not laid in order to find the most suitable contact time. 6

Panaria Ceramica 5 Protective agents for grouts These are used to reduce porosity and therefore make cement-based grouting more resistant to stains. Use of these protective agents can make cleaning easier. Follow the instructions given on the package. Test the product on the tiles before use. This applies in particular to honed or polished products. GROUT USED PRODUCT NAME MANUFACTURER INSTRUCTIONS Cement grout mixed with water FUGAPROOF KF FUGENSCHUTZ Fila Lithofin Follow the manufacturer's instructions 7

NOTES

Panaria Ceramica

Via Panaria Bassa, 22/A - 41034 Finale Emilia (Modena) - Italy - Tel. +39 0535 95111 - Fax +39 0535 90503 - info@panaria.it - www.panaria.it