Provide colour correction services D/600/1010 Learner name: Learner number:
VTCT is the specialist awarding body for the Hairdressing, Beauty Therapy, Complementary Therapy and Sport and Active Leisure sectors, with over 45 years of experience. VTCT is an awarding body regulated by national organisations including Ofqual, SQA, DCELLS and CCEA. VTCT is a registered charity investing in education and skills but also giving to good causes in the area of facial disfigurement. Statement of unit achievement By signing this statement of unit achievement you are confirming that all learning outcomes, assessment criteria and range statements have been achieved under specified conditions and that the evidence gathered is authentic. This statement of unit achievement table must be completed prior to claiming certification. Unit code Date achieved Learner signature Assessor initials IV signature (if sampled) Assessor tracking table All assessors using this Record of Assessment book must complete this table. This is required for verification purposes. Assessor name Assessor signature Assessors initials Assessor number (optional)
Provide colour correction services Through this unit you will learn about advanced skills necessary to determine and correct more complex colouring problems. You will develop the ability to identify the appropriate product, technique and corrective action to satisfy your client s needs. Part of this service is to provide your client with good aftercare advice. This unit is suitable for both hairdressers and barbers. _v5
NOS GH18 Level 4 Credit value 13 GLH 106 Observations 4 External paper(s) 1
Provide colour correction services Learning outcomes On completion of this unit you will: 1. Be able to maintain safe and effective methods of working when correcting hair colour problems 2. Be able to determine the colour problem 3. Be able to plan and agree a course of action to correct colour 4. Be able to provide colour correction services 5. Understand salon and legal requirements 6. Understand how to work safely, effectively and hygienically when correcting hair colour problems 7. Understand how to use different types of tests for colour correction 8. Understand the science of colouring hair 9. Understand how to use colouring products and equipment 10. Understand how to use colouring techniques when correcting colouring Evidence requirements 1. Simulation is not allowed for any performance evidence within this unit. 2. You must practically demonstrate in your everyday work that you have met the standard for colouring hair using a variety of techniques. 3. Your assessor will observe these aspects of your performance on at least 4 occasions. The evidence for this unit may be generated from work carried out on men and/or women. 4. From the range, you must show that you have: used 4 out of the 5 types of products* carried out all the types of colour correction questioned clients on all the areas of contra-indication carried out all tests considered all the factors given all the advice. * However, you must prove to your assessor that you have the necessary knowledge, understanding and skills to be able to perform competently in respect of all the items in this range. 5. It is likely most evidence of your performance will be gathered from the observations made by your assessor but you may be required to produce other evidence to support your performance if your assessor has not been present. 6. Knowledge and understanding in this unit will be assessed by an external paper. The criteria that make up this paper are highlighted in white throughout this unit. There is one external paper that must be achieved. 3
Achieving observations and range Achieving observation outcomes Your assessor will observe your performance of practical tasks. The minimum number of observations required is indicated in the evidence requirements section of this unit. Maximum service times There are no maximum service times that apply to this unit. Criteria may not always naturally occur during a practical observation. In such instances you will be asked questions to demonstrate your competence in this area. Your assessor will document the criteria that have been achieved through oral questioning. Your assessor will sign off an outcome when all criteria have been competently achieved in a single client service. Achieving range The range section indicates what must be covered. Ranges must be practically demonstrated as part of an observation. Your assessor will document the portfolio reference once a range has been competently achieved. 4
Observations Outcome 1 Be able to maintain safe and effective methods of working when correcting hair colour problems a. Protect the client s clothing throughout the service b. Wear personal protective equipment when using products c. Keep the work area clean and tidy throughout the service d. Remove waste immediately at the end of the service e. Ensure working methods are followed that: - minimise the risk of damage to tools and equipment - minimise the risk of cross-infection - make effective use of the working time - ensure the use of clean resources - minimise harm or injury to yourself and others - minimise the wastage of products f. Maintain personal standards of health and hygiene to minimise the risk of cross infection, infestation and offence to clients and colleagues g. Use tools and equipment that are safe and fit for purpose h. Take suitable action to ensure the necessary products and materials are available in time for the service i. Give clear and accurate instructions to anyone assisting you with the service, when necessary * j. Complete client records so that they are accurate, easy to read and up to date k. Complete the colour correction service within a commercially viable time *May be assessed through oral questioning. Observation 1 2 3 4 Criteria questioned orally Date achieved Portfolio reference Learner signature Assessor initials 5
Outcome 2 Be able to determine the colour problem a. Use the correct methods to accurately establish: - the nature and extent of the colouring problem - the condition of the client s hair, skin and scalp - the extent of artificial colour and natural colour on the client s head - the most suitable colour correction techniques b. Identify from the client s previous records, when available, their hair colouring and/or lightening history and how this may affect the colour correction service c. Ask the client appropriate questions to identify if they have any contra-indications to the colour correction service d. Ask the client appropriate questions to gather information on their colouring and/ or lightening problems and the result they would like to see e. Record the client s responses to questioning f. Conduct tests on the client s hair and skin following manufacturers instructions and recognised industry procedures g. Take a suitable course of action when contra-indications and/or reactions to tests cause doubts as to the suitability of the service for the client* h. Record the outcomes of tests on the client s record i. Identify the available service options and products for resolving the client s colouring and/or lightening problem(s) based on the results of questioning and analysis *May be assessed through oral questioning. Observation 1 2 3 4 Criteria questioned orally Date achieved Portfolio reference Learner signature Assessor initials 6
Outcome 3 Be able to plan and agree a course of action to correct colour a. Make recommendations for a suitable course of action based on the results of questioning and analysis b. Explain to the client the likelihood of achieving and maintaining the colour change c. Explain to the client any restrictions that the course of action may place on further hairdressing services * d. Inform the client of the likely cost, duration and expected outcome of the colour correction service e. Gain and record the client s agreement to the service, products and anticipated outcome *May be assessed through oral questioning. Observation 1 2 3 4 Criteria questioned orally Date achieved Portfolio reference Learner signature Assessor initials 7
Outcome 4 Be able to provide colour correction services a. Prepare the client s hair in a way suitable for the: - products to be used - colour correction service required - method of application b. Choose products, tools and equipment based on the results of necessary tests, consultation with the client and relevant influencing factors c. Prepare products to meet the manufacturers instructions d. Apply the type and quantity of product to meet the requirements of the analysis and the required result e. Use application techniques that minimise the risk of colour being spread to the client s skin, clothes and surrounding areas f. Frequently monitor the development of the product, taking strand and elasticity tests as required g. Modify the planned course of action to resolve any unforeseen problems, when necessary* h. Remove the product at the right time to: - minimise discomfort to the client - minimise damage to the hair and scalp - ensure hair is ready for the next stage of the service - avoid disturbing hair which is still developing i. Correct highlight and/or lowlight problems whilst retaining highlight and lowlight effects* j. Achieve the degree of colour correction anticipated and agreed with the client * k. Give the client suitable reassurance throughout the service l. Give the client suitable aftercare advice and recommendations on the maintenance of their hair colour *May be assessed through oral questioning. Observation 1 2 3 4 Criteria questioned orally Date achieved Portfolio reference Learner signature Assessor initials 8
Range You must practically demonstrate that you have: Used 4 out of the 5 types of products Portfolio reference Semi-permanent colours Quasi-permanent colours Permanent colours Lightener Colour removers for artificial colour Carried out all the types of colour correction Portfolio reference Removing artificial colour on a full head Removing bands of colour Re-colouring hair treated with lightener using pre-pigmentation and permanent colour over at least 60% of the head Re-colouring a full head of hair that has had artificial colour removed Correcting highlights or lowlights Questioned clients on all the areas of contra-indication Portfolio reference History of previous allergic reaction to hair colouring products Other known allergies Skin disorders Incompatible products Medical advice or instructions Evident hair damage 9
You must practically demonstrate that you have: Carried out all tests Portfolio reference Skin Colour test Incompatibility Porosity Elasticity Considered all the factors Portfolio reference Temperature Existing colour of hair Hair condition Test results Strength of hydrogen peroxide Hair length Hair density Hair porosity Percentage of white hair Sequence of application Scalp sensitivity 10
You must practically demonstrate that you have: Given all the advice Portfolio reference Home care products and their use How lifestyle can affect durability of colour Hair maintenance Use of heated styling equipment Time interval between services 11
Developing knowledge Achieving knowledge outcomes You will be guided by your tutor and assessor on the evidence that needs to be produced. Your knowledge and understanding will be assessed using the assessment methods listed below: Where possible your assessor will integrate knowledge outcomes into practical observations through oral questioning. Observed work Witness statements Audio-visual media Evidence of prior learning or attainment Written questions Oral questions Assignments Case studies Achieving the external paper The external paper will test your knowledge of the criteria highlighted in white. A pass mark of 70% must be achieved. Criteria not achieved will be identified to your tutor/assessor. You will then be orally questioned or asked to produce other forms of evidence as all unit criteria must be achieved. Your assessor will complete the table below when the 70% pass mark has been achieved. Paper Date achieved Assessor initials 1 of 1 12
Knowledge Outcome 5 Understand salon and legal requirements Portfolio reference / Assessor initials* a. Justify the salon's requirements for client preparation b. Justify the salon s expected service times for colour correction services c. Explain the salon s and legal requirements for removal of waste materials d. Explain own responsibilities under current Data Protection legislation e. Explain own responsibilities under the current Electricity at Work Regulations f. Explain own responsibilities under the current Control of Substances Hazardous to Health Regulations in relation to the use of colour correction products * Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper. 13
Outcome 6 Understand how to work safely, effectively and hygienically when correcting hair colour problems Portfolio reference / Assessor initials* a. Explain the condition contact dermatitis and how to avoid developing it whilst carrying out colour correction services b. Describe the protective clothing that should be available for clients c. Explain the type of personal protective equipment that should be available and used d. Explain why it is important to use personal protective equipment e. Explain how the position of the client and yourself can affect the desired outcome and reduce fatigue and the risk of injury f. Explain why it is important to position tools and equipment for ease of use g. Explain the safety considerations which must be taken into account when carrying out colour correction services h. Explain the dangers associated with the inhalation of powder lighteners i. Explain how to use lighteners safely j. Explain why it is important to keep the work area clean and tidy * Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper. 14
Outcome 6 (continued) Understand how to work safely, effectively and hygienically when correcting hair colour problems Portfolio reference / Assessor initials* k. Summarise methods of working safely and hygienically and which minimise the risk of cross-infection and cross-infestation l. Explain the importance of personal hygiene m. Explain why it is important to check electrical equipment used to aid the colour correction process n. Compare methods of cleaning, disinfecting and sterilisation used in salons o. Explain the importance of questioning clients to establish any contra-indications to the colour correction service and recording the responses p. Explain the precautions that must be taken when handling powder lighteners q. Explain the legal significance of client questioning and recording the client s responses * Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper. 15
Outcome 7 Understand how to use different types of tests for colour correction Portfolio reference / Assessor initials* a. Explain the methods and purposes of carrying out different types of tests for colour correction b. Explain the importance of following manufacturers instructions for skin testing c. Explain when and how tests should be carried out and what the expected results are d. Explain how the results of tests can influence the colour correction service e. Explain the potential consequences of failing to carry out tests f. Summarise the courses of action to take in the event of adverse reactions to tests and contra-indications g. Explain why it is important to record test results * Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper. 16
Outcome 8 Understand the science of colouring hair Portfolio reference / Assessor initials* a. Explain the principles of colour selection, including the International Colour Chart (ICC) b. Explain the principles of colour correction c. Explain how the type and distribution of melanin creates natural hair colour d. Explain the effects of natural light and artificial lighting on the appearance of hair colour e. Explain the effects on the hair of different colour correction products f. Explain what is meant by the term oxidation g. Explain how oxidation agents affect the natural and artificial colour pigments h. Explain how the different strengths of hydrogen peroxide affect colouring and lightening i. Explain the reasons for pre-softening and pre-pigmenting hair j. Explain the effects of temperature on the application and development of colour correction products k. Explain how to dilute hydrogen peroxide to form different strengths of solutions * Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper. 17
Outcome 8 (continued) Understand the science of colouring hair Portfolio reference / Assessor initials* l. Explain the ph values of differing colouring products and lighteners m. Explain the importance of restoring the hair s ph balance after the colour correction process n. Explain why it is important to avoid disturbing areas still processing when removing products from developed areas o. Explain why it is important to leave the hair and scalp free of colour correction products p. Explain how and why the contra-indications can affect the delivery of the colour correction service * Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper. 18
Outcome 9 Understand how to use colouring products and equipment Portfolio reference / Assessor initials* a. Compare the different types of colour correction products available b. Explain how and when to use different types of tools, materials and equipment for colour correction c. Explain the factors that can influence the choice of product and application techniques d. Explain the importance of following manufacturers instructions when measuring and mixing colour correction products e. Explain how to accurately measure and mix colour correction products f. Explain how and why pre- and post-treatments should be used when carrying out colour correction procedures g. Explain the importance of using products economically h. Explain the methods for applying and removing colour correction products * Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper. 19
Outcome 10 Understand how to use colouring techniques when correcting colouring Portfolio reference / Assessor initials* a. Explain the importance of sectioning hair accurately for the colour correction service b. Explain methods of pre-softening and pre-pigmenting hair c. Explain how to remove artificial colour d. Explain how to remove bands of colour e. Explain how to recolour hair previously treated with lighteners using pre-pigmentation and permanent colour f. Explain how to recolour hair that has had artificial colour removed g. Explain how to correct highlights and lowlights whilst retaining a highlight and lowlight effect h. Summarise how the application and removal of lightener should be adapted to minimise scalp sensitivity and hair damage i. Summarise the types and causes of colour correction problems that may occur during processing and how to rectify them j. Summarise the potential problems of using colour correction products on previously chemically treated hair * Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper. 20