Innovation trends and opportunities in cosmetics Indonesia & Philippines. Sumit Chopra, Director Research & Analysis June 15, 2018

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Innovation trends and opportunities in cosmetics Indonesia & Philippines Sumit Chopra, Director Research & Analysis June 15, 2018 1

Agenda 1 About GlobalData 2 The Global Cosmetics & Toiletries Industry 4 3 The C&T industry in APAC, Indonesia and Philippines Trends and success/failure cases in Indonesia and Philippines 5 Key Takeaways: Ingredients for success 2

About GlobalData 4,000 of the world's largest companies make better and more timely decisions thanks to our unique data, expert analysis and innovative solutions delivered through a single platform Our Solutions GlobalData provides a range of ways that clients can access our data & insights to meet their individual business needs: Intelligence Center Consulting Services Reports Our Industry Coverage Our services cover five primary industries : Consumer Retail Technology Healthcare Financial Services Our Value Proposition We empower clients to decode the uncertain future they face by providing: Unique data Expert analysis Innovative solutions One platform Our Expertise Market Insights Market Forecasts Competitive Intelligence Consumer Insights Innovation & New Product Development Strategic Planning Marketing Channel and Sales Management Our clients: 3

Agenda 1 About GlobalData 2 The Global Cosmetics & Toiletries Industry 3 4 The C&T industry in APAC, Indonesia and Philippines Trends and success/failure cases in Indonesia and Philippines 5 Key Takeaways: Ingredients for success 4

Global Cosmetics & Toiletries Industry 2017 The APAC C&T industry was the largest region in 2017 with a value of US$ 119.9 bn Americas $107.1bn 32.8% Western Europe $71.8bn 22% Middle East & Africa $9.1bn 2.8% Eastern Europe $18.6bn 5.7% Asia Pacific $119.9bn 36.7% 5

Agenda 1 About GlobalData 2 The Global Cosmetics & Toiletries Industry 3 4 The C&T industry in APAC, Indonesia and Philippines Trends and success/failure cases in Indonesia and Philippines 5 Key Takeaways: Ingredients for success 6

APAC Market value 2017 ($) and CAGR 2017 227(%) About GlobalData Skincare was the largest sector in APAC s cosmetics & toiletries industry in 2017 $64bn +5.6% $24bn +5.4% $14bn +4% Skincare Haircare Make-Up $13bn +4.1% $4bn +3.5% $2bn +4.5% Personal Hygiene Fragrances Suncare Source: GlobalData's Market Data 7

Agenda 1 About GlobalData 2 The APAC Cosmetics & Toiletries Industry outlook 4 3 The C&T industry in APAC, Indonesia and Philippines Trends and success/failure cases in Indonesia and Philippines 5 Key Takeaways: Ingredients for success 8

GlobalData's TrendSights framework GlobalData's proprietary TrendSights framework interprets consumer trends through an organized "trend hierarchy" 9

Indonesia Key drivers of consumer attitudes and behavior Image Consciousness Premiumization & Indulgence Personalization 10

Indonesia Image Consciousness Rising image consciousness among consumers boosts demand for antiaging and other products which enhance their appearances 48% Indonesians state that their looks/appearance in general is very important to them, prompting manufacturers to launch products with anti-aging claims Product example Face make-up Brand Natur-E Daily Nourishing Face Mist Formulated with peach flower extract that acts as an "antiphoto polluaging" ingredient Offers freshness to skin and protects outer skin, thus offering an anti-aging solution Product example Soap Brand Citra Anti Acne Facial Foam Claimed to include green tea which enhances the appearance of the skin Source: [1GlobalData 2017 Q4 Consumer Survey Indonesia 11

Indonesia Premiumization & Indulgence Rising disposable incomes across Indonesia is boosting the demand for premium cosmetics which offer an enhanced experience 37% Indonesian consumers state that they occasionally purchase premium/luxury products to treat themselves 1 Product example Eye make-up Brand The Body Shop Shimmer Waves Bronze The company claims that the 8.5g product which is priced at 339,000 IDR contains marula oil which helps to restore skin's moisture Product example Conditioner Brand Tresemme Expert Selection Deep Cleanse & Protect Conditioner in Ginger & Green Tea Expected to offer a salon quality experience, thus positioning the product as premium Source: [1GlobalData 2017 Q4 Consumer Survey Indonesia 12

Indonesia Personalization With 87% Muslim population 1 in Indonesia there is steady demand for halal certified cosmetics 26% Indonesian consumers state that they seek beauty and grooming products which match their religious beliefs. 1 Catering to this demand, manufacturers are launching products with halal claims Product example Body lotion Brand Pureline Hijab Fresh A body lotion launched in Indonesia by PT Unilever Indonesia Tbk Claimed to be a halal certified product Product example Facial care Brand Erto s CC Whitening Cream claimed to be made with halal ingredients, therefore appealing to consumers seeking products which cater to their religious beliefs Source: [1]Central Intelligence Agency [2] GlobalData 2017 Q4 Consumer Survey Indonesia 13

Success Case: Wardah Cosmetics Capitalizing on the demand for Halal-based cosmetics Who What? Wardah cosmetics Indonesia s first pure-play halal cosmetics brand What Why? Offering cosmetics using ingredients which are permissible under the Islamic law (halal) These include ingredients free from elements such as animal fat (pork), and alcohol Objective Takeout To capitalize on the demand for cosmetics which are in line with the religious beliefs especially among Muslim women 50% Indonesian women say they are more likely to purchase products developed for their religion/ beliefs 1 Source: [1] GlobalData s 2017 Q1 global consumer survey [2] Company website 14

Success Case Study: Wardah Cosmetics Approach Partnered with actresses Raline Shah and Tatjana Saphira, singer Dewi Sandra and fashion designer Dian Pelangi to endorse its brands Sponsored fashion shows to build brand image among fashion-conscious young women Offered skincare, makeup, body care products, and products specifically for use during Islamic pilgrimages Hajj and Umrah Provided tips to women on maintaining skin glow when fasting for the month-long Ramzan, thus establishing a bond with consumers Leveraged the popularity of social media among image conscious young women by launching a video campaign for Mother s Day in 2017 Since 2015, the brand continues to record annual sales of more than 20% 1 Results Following the success of Wardah, International players such as Unilever and L Oreal are foraying into the halal category Ranked among the leading brands in as many as 13 categories in the country 2 Products offered by Wardah Source: [1] Global Business Guide (2018) [2] Company website 15

Success Case: By Lizzie Parra (BLP) Leveraging the popularity of social media to market products Who What? By Lizzie Parra (BLP) Indonesian based company started in 2016, founded by beauty influencer Lizzie Parra Specializes in offering lip make-up, eye makeup, and face make-up products What Why? Objective Takeout Emphasizes on offering affordable and quality products Started by offering lip coats online in 2016 Extended product offerings across categories such as eye make-up and face make-up from 2018 onwards To capitalize on the demand for selling products through social media To tap the demand for local products 58% Indonesian women say that regularly use social media sites or social media apps for purchasing products 1 16

Success Case: By Lizzie Parra (BLP) Approach What? Results Why? Although not a celebrity, Lizzie Parra is a popular YouTube influencer in the Indonesian beauty space Partnered with a factory to start producing lip make-up products in small quantities, resulting in the launch of a new brand BLP Beauty Capitalizing on the popularity over social media using Instagram and also the BLP official website to market the products Sold 4,000 units of lip coats in the first week of its launch, and a total of 10,000 units within two months 1 Plans to double the production by introducing 10 new products Prompting mainstream players such as Martina Berto and Mustika Ratu which experienced a single digit growth during 2011 2015 to reformulate their offering Following the online success, BLP Beauty now started its first offline store Takeout 17

Philippines Key drivers of consumer attitudes and behavior Efficient & Effective Fresh, Natural & Pure Novel and Experiential 18

Philippines Efficient & Effective Fast paced lifestyles of consumers is boosting the demand for efficient solutions in cosmetics which appeal to time pressed individuals As many as 77% consumers from Philippines state that they rely heavily on time-saving products and services, thus driving the demand for products offering multiple benefits 1 Product example Soap Brand Psalmstre Placenta Soap for men with Vitamin A & Korean Ginseng Extract Includes both skin whitening and anti-aging properties in a single soap Product example Facial care product Brand Bellic Peel & Glow Formulated with the multi-acting skin brightening actives of daisy flower extract, kojic acid, glycolic acid and salicylic acid Refines acne, lighten dark spots and smooth skin, thus offering an effective solution for consumers Source: [1] GlobalData Consumer Survey in Next Generation Emerging Markets - Q4 2016 - Philippines 19

Philippines Fresh, Natural & Pure Products with natural ingredients are gaining popularity as they are perceived to be better-for-you As many as 61% consumers from Philippines say that natural means organic, 1 thus prompting manufacturers in the C&T industry to launch products with organic ingredients Product example Soap Brand Bella Includes pure organic goat's milk. Such claims are Targeted at consumers seeking organic ingredients in personal hygiene products Product example Soap Brand The Tropical Shop Launched by Orich International Traders, Contains only natural ingredients Source: [1] GlobalData Consumer Survey in Next Generation Emerging Markets - Q3 2017 - Philippines 20

Philippines Novel and Experiential Experimental minded consumers fuel the demand for new varieties of cosmetics which offer a unique experience 39% of Filipinos say that they like to experiment with new and unusual scents when choosing beauty/grooming products Product example Facial Care product Brand Cathy Doll A facial care product with claims of added venom, perceived usually as poisonous Product example Soap Brand Precious Offered in a Virgin Coconut Oil variety Using beer to make a soap is expected to grab the attention of consumers who like experimenting with unusual products Source: [1] GlobalData Consumer Survey in Next Generation Emerging Markets - Q3 2017 - Philippines 21

Success Case: VMV HYPOALLERGENICS Offering a unique product portfolio by way of rating the hypoallergenicity of every product Who What? VMV Hypoallergenics A Philippines based company started in 1979, specializing in offering a range of products in the skincare, suncare, haircare, make-up, personal hygiene sectors What Why? Objective Takeout Rates the hypoallergencity of all its products Uses a unique grading system to determine the products safety with reference to allergens Reformulate products such as sunscreens, soaps, shampoo and facial cleaners with ingredients known to be allergens To offer the safest range of cosmetic products in terms of being free from allergens 48% Filipinos say that they give high amount of attention to the ingredients used in beauty or grooming products they buy 1 Source: [1] GlobalData Consumer Survey in Next Generation Emerging Markets - Q3 2017 - Philippines 22

Success Case: VMV HYPOALLERGENICS Approach What? Leveraged research & development activities which helped the brand s clinical studies get published in international magazines, thus boosting the brand image especially in international markets Selling products through partner doctors, in addition to online, retail, and wholesale channels Offers customized solutions based on one s patch test results Focus on organic cosmetics Results Started as a Filipino brand, today competes with international players such as Clinique and Shiseido, in the beauty space Why? Some products offered by VMV Hypoallergenics Takeout Source: [1] GlobalData s 2017 Q4 global consumer survey [2] GlobalData s 2017 Q1 global consumer survey 23

Success Case: Happy Skin Cosmetics Happy Skin's products are marketed around being caring to skin Who What? Started by Jacqe Yuengtian-Gutierrez and Rissa Mananquil-Trillo, Happy Skin offers a range of skincare and make-up products What Why? Launched in 2013 to offer skin-friendly make-up products in the Philippines Formulated to suit Filipino women's complexions and the local climate Objective Takeout To offer homegrown and skin-friendly cosmetics to Filipino consumers, in order to capitalize on the local demand 35% Women say that they pay high amount of attention to ingredients used in beauty and grooming products 1 Source: [1] GlobalData Consumer Survey in Next Generation Emerging Markets - Q3 2017 - Philippines 24

Success Case: Happy Skin Cosmetics Approach What? Adopted a try & test method for ingredients such as cherry blossom, argan oil, japanese tea leaf, shea butter, and collagen, on the Filipina complexion Leveraging social media in expanding the brand s virtual presence. Also served as a costeffective marketing tool, as against investing in commercial billboards With no other local brand offering genuine homegrown cosmetics that are skin-caring, Happy Skin was able to position the brand as the first of its kind Results By 2017, the company's retail network expanded to 14 stores and 80 beauty counters Why? Examples of claims made about Happy Skin ingredients 2 Takeout Cherry blossom Helps skin appear flawless by retaining skin moisture. Shea butter The vitamin A and E content in it heals and moisturizes lips. Japanese tea leaf Reduces wrinkles, heals dry skin, and reduces inflammation. Argan oil The vitamin E and fatty acid content in it hydrates skin. Source: [1] GlobalData s 2017 Q4 global consumer survey [2] GlobalData s 2017 Q1 global consumer survey 25

Agenda 1 About GlobalData 2 The APAC Cosmetics & Toiletries Industry outlook 4 3 The C&T industry in APAC, Indonesia and Philippines Trends and success cases in Indonesia and Philippines 5 Key Takeaways: Ingredients for success 26

Key Takeaways: Ingredients for success Home-grown products to thrive Catering to the local demand from consumers while taking into consideration the traditional/religious and ethical beliefs in a country Focus on premium products Capitalizing on the rising standard of living in emerging economies Personalized products will gain prominence Offering personalized products appealing to various consumer groups, rather than adopting a one-sizefits-all approach Social media a powerful marketing tool Leveraging social media to reach out to consumers 27

Sumit Chopra sumit.chopra@globaldata.com To find out more about GlobalData and other related content we offer please contact: clientservices.consumer@globaldata.com or +44 (0) 207 936 2700 28