ADD SOME COLOUR! VIP Band wristbands from PDC Europe are easy to recognise: They are stylish, comfortable and robust and therefore highly popular with event organisers all across the world. Choose between Tyvek, Vinyl, Plastic, Woven or Silicone wristbands and customise them with different colours and designs, including serial numbers, barcodes and RFID. Unique, trendy and secure, your choice of VIP Band lends itself to becoming a popular souvenir or collectors item, even a long time after the event. For a full view on the VIP Band 2010 collection, call customer service today at : 0808 234 6015 or visit us at www.vipband-eshop.co.uk Will your event be a part of her 2010 collection?
TABLE OF CONTENTS Choose your wristband: Express Delivery Waterproof Multi-Day Barcode Full Colour Print 1 Colour Print Page SureImage Secursnap Plastic Wristbands Vinyl Wristbands Tyvek Wristbands Liquid Glitter & Metallic Woven Wristbands Silicon Wristbands Lanyards Thermal Wristbands Bar Code Wristbands RFID Wristbands Custom Printing 4 5 6-7 8-9 10 12 12 12 15 Actual wristband colours may vary slightly from catalogue, especially day glow or neon colours. 3 EMAIL: info@vipband-eshop.co.uk WEB: www.vipband-eshop.co.uk
SUREIMAGE WRISTBANDS SUREIMAGE SECURSNAP PLASTIC WRISTBANDS You re free to run wild with SureImage! Don t just stop with your logo, add photos from your venue of people having fun. Choose a trendy graphic design that matches the look and feel of your venue. Include your tagline or new campaign slogan, promote special offers or novelties, the possibilities are nearly endless with SureImage custom full-colour wristbands. Build brand awareness Prevent counterfeits Generate sponsorship opportunities Control access Full colour printing Full colour printing SPECIFICATIONS Made of high-security, tri-laminate plastic Strong, locking plastic snap for one-time use Beautiful, full-colour, photo quality printing Waterproof and durable for multi-day use Custom printed with your logo, tagline, design, etc. SUREIMAGE SECURSNAP NARROW 1,3 CM 460S (460S--PDM) 1,3 cm wide 500/box Std. Imprint area: 31 cm x 1 cm With serial numbers: 30 cm x 1 cm SUREIMAGE SECURSNAP MEDIUM 1,9 CM 400S (400S--PDM) 1,9 cm wide 500/box Std. Imprint area: 24,5 cm x 1,5 cm With serial numbers: 23,5 cm x 1,5 cm SUREIMAGE SECURSNAP WIDE 2,5 CM 470S (470S--PDM) 2,5 cm wide 500/box Std. Imprint area: 24 cm x 2,2 cm With serial numbers: 23 cm x 2,2 cm SUREIMAGE SECURSNAP BIG 2,5 CM 450S (450S--PDM) 2,5 cm wide 500/box Std. Imprint area: 27 cm x 2,2 cm With serial numbers: 27 cm x 2,2 cm 4 EMAIL: info@vipband-eshop.co.uk WEB: www.vipband-eshop.co.uk
PLASTIC WRISTBANDS PLASTIC WRISTBANDS VIP Band plastic wristbands may also be called the all-rounder! They are lightweight, solid and highly secure with a locking plastic snap to prevent fraudulent transfer, but are also highly customisable. Our plastic wristbands are just perfect for many uses and surprisingly affordable. Choose among a wide range of vivid colours, print your logo or tagline and spread the fun! SUPERBAND MEDIUM 400P (400P-**-PDM) 1,9 cm wide 500/box Imprint area: 8,2 cm x 1,3 cm SUPERBAND NARROW 460P (460P-**-PDM) 1,3 cm wide 500/box Imprint area: 7 cm x 1 cm IMPRINT 1 Colour Custom Printing Pull-off tab on 460P Foil* Rainbow Foil* Sparkle Foil* Foil* PINK 12 LIGHT GREEN 15 BLACK 20 22 LAVENDER 23 GOLDENROD 24 25 GRAY 26 GRAPE 33 AQUA 35 DAY GLOW GREEN 39 TAN 48 SUPERBAND WIDE 470P (470P-**-PDM) 2,5 cm wide 500/box Imprint area: 5,7 cm x 1,9 cm IMPRINT 1 Colour Custom Printing Foil* Rainbow Foil* Sparkle Foil* Foil* PINK 12 LIGHT GREEN 15 BLACK 20 22 LAVENDER 23 GOLDENROD 24 25 GRAY 26 GRAPE 33 AQUA 35 DAY GLOW GREEN 39 TAN 48 * Wristbands in Silver Foil, Rainbow Foil, Sparkle Foil, Gold Foil imprint colour are delivered within 3 weeks. ** = colour code Actual wristband colours may vary slightly from catalogue, especially day glow or neon colours. 5 EMAIL: info@vipband-eshop.co.uk WEB: www.vipband-eshop.co.uk
VINYL WRISTBANDS VINYL WRISTBANDS VIP Band vinyl wristbands are made of multi-layered vinyl for unbeatable strength, durability, and comfort. Add some fun to your event! Pick one of the numerous tasty colours, print your visuals and provide your guests and personnel with fresh and trendy wristbands! VINYL MEDIUM VSP (VSP-**-PDM) 1,9 cm wide 500/box Imprint area: 10,5 cm x 1,3 cm VINYL WAVE VSW (VSW-**-PDM) 1,3 cm wide 500/box Imprint area: 0,9 cm x 0,8 cm VSM (VSM-**-PDM) Permanent metal snap closure Available ONLY in colours marked with an asterisk * RVSM (RVSM-**-PDM) Reusable metal snap closure Available ONLY in colours marked with an asterisk * * * NEON HOT PINK *27 AMAZING GRAPE *33 * DAY GLOW *38 WILD LEMON *28 ROCKET *40 LIGHT *18 DAY GLOW GREEN *39 TANGY TANGERINE *30 LIVELY LIME *41 BLACK *20 SILVER 50 ELECTRIC *32 *22 GOLD 51 *25 TEAL *67 * NAVY *70 DAY GLOW *36 DARK GREEN 74 1 Colour Custom Printing Reusable Metal Snaps Permanent Metal Snaps IMPRINT VINYL NARROW 430P (430P-**-PDM) 1,3 cm wide 500/box Imprint area: 0,9 cm x 0,8 cm 1 Colour Custom Printing IMPRINT Foil* Rainbow Foil* Sparkle Foil* Foil* NEON * BLACK *20 * *22 LAVENDER 23 LIGHT GREEN 15 *25 SILVER 50 ORANGE 17 GOLD 51 LIGHT *18 HOT PINK *27 AMAZING GRAPE *33 WILD LEMON *28 ROCKET *40 TANGY TANGERINE *30 LIVELY LIME *41 ELECTRIC *32 VINYL WIDE 420P (420P-**-PDM) 2,5 cm wide 500/box Imprint area: 6,3 cm x 1,3 cm 1 Colour Custom Printing IMPRINT Foil* Rainbow Foil* Sparkle Foil* Foil* NEON BLACK 20 PINK 12 22 LAVENDER 23 25 LIGHT GREEN 15 GRAY 26 SILVER 50 ORANGE 17 GOLD 51 LIGHT 18 HOT PINK *27 AMAZING GRAPE *33 WILD LEMON *28 ROCKET *40 TANGY TANGERINE *30 LIVELY LIME *41 ELECTRIC *32 * Wristbands in Silver Foil, Rainbow Foil, Sparkle Foil, Gold Foil imprint colour are delivered within 3 weeks. ** = colour code 6 EMAIL: info@vipband-eshop.co.uk WEB: www.vipband-eshop.co.uk
VINYL WRISTBANDS CLEARIMAGE MEDIUM VCP (VCP-**-PDM) 1,9 cm wide 500/box Imprint area: 10,5 cm x 1,3 cm CLEARIMAGE NARROW 0P (0P-**-PDM) 1,3 cm wide 500/box Imprint area: 9 cm x 0,8 cm CLEARIMAGE WAVE VCW (VCW-**-PDM) 1,9 cm wide 500/box Imprint area: 10,5 cm x 1,3 cm CANDY APPLE 84 ARCTIC ICE 91 PURPLE PLUM 96 BERRY 85 BUBBLE GUM 92 STRAWBERRY 97 MINTY GREEN 86 LEMON DROP 93 SOUR APPLE 98 AQUA VIOLET 87 MANGO MELON 94 MOCA ICE 88 GLACIER 95 1 Colour Custom Printing IMPRINT WRIST-RIDER WRISTICKET (TSP-**-PDM) A redeeming quality is what these wristbands offer. Made of durable vinyl and featuring pull-off vouchers for various types of use, such as food, drinks, rides, services, etc.. These bands and the tabs can also be customised. Available with 3, 4, or 5 tabs. Call us for more information! 500/box. IMPRINT 1 Colour Custom Printing DAY GLOW 36 DAY GLOW 38 DAY GLOW GREEN 39 ** = colour code Actual wristband colours may vary slightly from catalogue, especially day glow or neon colours. 7 EMAIL: info@vipband-eshop.co.uk WEB: www.vipband-eshop.co.uk
TYVEK WRISTBANDS SHEETED TYVEK WRISTBANDS VIP Band Tyvek wristbands are ideal for one-day use. They are tear- and water-resistant and therefore much appreciated for their solidity and their great customisation potential at incredible prices! 100/pack Several imprint colour Pre-numbered SHEETED TYVEK WRISTBANDS TENS (TENS-**-PDC) 2,5 cm wide 100/pack Pre-numbered Imprint area: 17,1 cm x 1,9 cm SHEETED TYVEK WRISTBANDS TENS JR (TENSJR-**-PDC) 1,9 cm wide 100/pack Pre-numbered Imprint area: 17,1 cm x 1,5 cm ORANGE 17 LIGHT 18 BLACK 20 22 LAVENDER 23 PURPLE 43 GOLDENROD 24 GOLD 51 25 TEAL 67 GRAY 26 NAVY 70 LIME 75 AQUA 35 Minimum order for unprinted or custom printed wristbands is 100 bands. 1 Colour Custom Printing Full-length Printing IMPRINT SUREIMAGE TENS JR Made of Tyvek with a tamper evident adhesive closure Full colour printing Standard serial numbering Available from 100 pcs 100/pack Full colour printing Pre-numbered SUREIMAGE TENS JR 1,9 CM 2025 (TENSJR--PDC) 1,9 cm wide 100/pack Pre-numbered Imprint area:,5 cm x 1,6 cm Minimum order for custom printing is 100 wristbands Custom Printing IMPRINT Full Colour ** = colour code 8 EMAIL: info@vipband-eshop.co.uk WEB: www.vipband-eshop.co.uk
TYVEK WRISTBANDS SECURBAND TYVEK WRISTBANDS SECURBAND 2,5 CM 2008 (2008-**-PDR) 2,5 cm wide 1000/box Imprint area: cm x 1,9 cm Minimum order for custom printing is 2 boxes 1000/Box Only black imprint Choose your serial numbering SECURBAND 1,9 CM 2025 (2025-**-PDR) 1,9 cm wide 1000/box Imprint area: cm x 1,3 cm Minimum order for custom printing is 2 boxes ORANGE 17 LIGHT 18 BLACK 20 22 LAVENDER 23 PURPLE 43 GOLDENROD 24 GOLD 51 25 TEAL 67 GRAY 26 NAVY 70 LIME 75 AQUA 35 SECURBAND PLUS 2066 (2066-**-PDR) 2,5 cm wide 1000/box Imprint area: cm x 1,9 cm Featuring a pull-off tab with matching number in front of band for easy removal. Custom Printing IMPRINT COLOUR LIME 75 TYTAN TABLESS WRISTBANDS Keep your event clean from litter! Unlike regular wristbands, Tytan Tabless' adhesive liner stays attached on the wristband. Minimum order is 5.000 bands. ECO FRIENDLY TYTAN TABLESS TTAB (TTAB-**-PDR) 2,5 cm wide 1000/box Pre-numbered Imprint area: 17,5 cm x 1,9 cm TYTAN TABLESS NTAB (NTAB-**-PDR) 1,9 cm wide 1000/box Pre-numbered Imprint area: 17,5 cm x 1,5 cm AQUA 35 PURPLE 43 Tyvek is a DuPont registered trademark LAVENDER 23 TEAL 67 GRAY 26 LIME 75 1 Colour Custom Printing IMPRINT Light Blue Kelly Green Lavender enrod Cranberry Gray Day Glow Orange Aqua Day Glow Pink Purple Teal Navy Blue Lime ** = colour code Actual wristband colours may vary slightly from catalogue, especially day glow or neon colours. 9 EMAIL: info@vipband-eshop.co.uk WEB: www.vipband-eshop.co.uk
LIQUID GLITTER & METALLIC GLITTER & METALLIC WRISTBANDS VIP Band glitter wristbands are tri-laminate plastic wristbands covered with stylish glitter or metallic tones. They are stretch- & water-resistant, durable and very comfortable. Get your own glitter wristbands, highlight your event with style and make it unique! LIQUID GLITTER 4480 (4480-**-PDM) 1,9 cm wide 500/box Imprint area: 8,2 cm x 1,3 cm IMPRINT AQUA 35 22 DAY GLOW GREEN 39 25 SILVER 50 GOLD 51 PURPLE 33 1 Colour Custom Printing METALLIC WRISTBANDS (4800-89-PDM) (4830-89-PDM) (4840-89-PDM) 1,9 cm wide 500/box Imprint area: 8,2 cm x 1,3 cm Choose from three holographic designs on shiny silver tri-laminate material. IMPRINT PATTERNS CONFETTI 4800 STARS 4830 RAIN 4840 1 Colour Custom Printing KALEIDOSCOPE 480P (480P-**-PDM) 1,3 cm wide 500/box Imprint area: 6,7 cm x 0,8 cm Colourful, shimmering, metallic tri-laminate. Features two pull tabs that can be printed or numbered for use in raffles or redemption for food/beverage. IMPRINT SILVER 50 GOLD 51 AMATHYST 54 TOPAZ 56 CORAL JADE 58 1 Colour Custom Printing ** = colour code 10 EMAIL: info@vipband-eshop.co.uk WEB: www.vipband-eshop.co.uk
WOVEN WRISTBANDS WOVEN WRISTBANDS Woven VIP Band can be customised with multiple colours, designs and serial numbers, and are therefore extremely difficult to replicate. Due to their security closure, they are 100% non-transferable. WOVEN CLASSIC Woven Classic VIP Band are made from a special mix of nylon and cotton fibres up to 8 colours. Precise weaving and printing of intricate details like company logos and messages are achievable with eye-catching results. The price is the same regardless of the number of colours. - Available in 12mm, 15mm or 20mm width - Unlimited colour choice - Deluxe sublimation print technology - Classic woven - Serial numbering 500/box Minimum order volume: 500 units Delivery time: +/-3 weeks WOVEN DELUXE Due to the innovative sublimation print technology using a full colour printing process used on our Woven Deluxe wristbands, logos and small text can now be reproduced in unprecedented sharpness and detail. 500/box Minimum order volume: 500 units Delivery time: +/-3 weeks Select between 4 types of security closures : (1) (2) (3) (4) TYPE OF CLOSURE MINIMUM REQUESTED ORDER FOR CHANGE IN COLOUR OF CLOSURE PINCER (5) Plastic teeth closure (1) 500 units No Plastic slide closure (2) 500 units No (5) Plastic snap closure (3) 500 units No Aluminium closure (4) 500 units Yes Actual wristband colours may vary slightly from catalogue, especially day glow or neon colours. EMAIL: info@vipband-eshop.co.uk WEB: www.vipband-eshop.co.uk
SILICON WRISTBANDS LANYARDS THERMAL WRISTBANDS SILICON WRISTBANDS Silicone VIP Band will help you achieve successful fundraising and much more! These comfortable, strong and popular wristbands are waterproof and designed for long term use. You may also like to use them in a wide variety of ways, as a giveaway promotional tool at tradeshows, for schools and universities, or for special occasions. Add your logo or a message on your full-colour silicon wristband, customise the imprint and spread the word! SILICON 1,8 cm/2 cm x 12 cm x 2 mm 500/box Std. Imprint area: 1,8 cm/2 cm x 12 cm Delivery time: +/-3 weeks Minimum order: 500 wristbands - Embossed - Embossed + printed - Debossed - Debossed + printed - Printed - Unlimited colour choice - Unlimited imprint colour choice - Glow in the dark - Multicolour background - Multicolour printing LANYARDS VIP Band lanyards are a great alternative to wristbands to enhance your corporate image. Highly fashionable with full-colour print quality, they are very comfortable to wear. Choose them to identify your guests and your personnel at your events! LANYARDS 1 cm/1,5 cm x 90 cm 500/box Delivery time: +/-3 weeks - Deluxe sublimation print technology - Classic woven - Unlimited colour choice - Unlimited imprint colour choice - Both sides printing Call us for different options (hook, mobile holder,...) THERMAL WRISTBANDS SCANBAND THERMAL WRISTBANDS Print your own wristbands! With a direct thermal printer, you can print each wristband on demand. Programme the printer to include your venue s logo, event dates, offers, expiration dates and more. Use barcode for access control or cashless payments. SCANBAND 74 2,8 cm wide 500/box (2 rolls of 250) SCANBAND 77 2,5 cm wide 500/box (2 rolls of 250) * GOLDENROD 24 PINK 12 25 * GRAY 26 * GRAPE 33 * AQUA 35 ORANGE 17* 22 DAY GLOW GREEN 39 SCANBAND 7022 1,9 cm wide with sensor hole 500/box (2 rolls of 250) PRODUCT NUMBER SIZE QUANTITY SCANBAND 74 2,8 cm wide SCANBAND 77 2,5 cm wide 500/box (2 rolls of 250) SCANBAND 7022 1,9 cm wide 12 EMAIL: info@vipband-eshop.co.uk WEB: www.vipband-eshop.co.uk
BAR CODE WRISTBANDS TICKETBAND TM BAR CODE WRISTBANDS TicketBand bar code wristbands are non-transferable "wrist tickets". They provide the convenience of admission tickets without the risk of lost, misplaced, or transferred tickets. Fully customisable bar codes to meet your requirements Custom printed text and graphics, plus linear and 2D bar codes Digitally printed bar codes are crisp and clear for high scanability Bar coding improves operations efficiency while preventing data entry and collection errors Choose from 19 vibrant colours Made of Tyvek which is economical, durable, and tear-resistant Minimum order is 5 boxes (5,000 bands) per colour and logo TICKETBAND TTX (TTX-**-PDR) 2,5 cm wide 1000/box CUSTOM OPTION TTX1 (SERIAL NUMBER / BAR CODE / LOGO) CUSTOM OPTION TTX4 (SERIAL NUMBER / STRETCH BAR CODE / LOGO) CUSTOM OPTION TTX2 (SERIAL NUMBER / 2D BAR CODE / LOGO) CUSTOM OPTION TTX5 (VARIABLE DATA / LOGO) CUSTOM OPTION TTX3 (SERIAL NUMBER / MULTIPLE BAR CODE / LOGO) TICKETBAND TM PLUS TXP (TXP-**-PDR) 2,5 cm wide 1000/box TicketBand Plus has all the useful features of TicketBand, PLUS a pull-off tab that can be printed with a matching serial number, logo, variable data,... Pull-off tabs can be used as vouchers CUSTOM OPTION TXP1 (SERIAL NUMBER / BAR CODE / LOGO) CUSTOM OPTION TXP2 (SERIAL NUMBER / VARIABLE DATA / BAR CODE) CUSTOM OPTION TXP (VARIABLE DATA / BAR CODE) IMPRINT Custom Printing Linear & 2D Bar Codes Variable Data Printing Full-length Printing GRAY 26 AQUA 35 Tyvek is a DuPont registered trademark ORANGE 17 PURPLE 43 LIGHT 18 GOLD 51 22 TEAL 67 LAVENDER 23 NAVY 70 GOLDENROD 24 LIME 75 25 ** = colour code Actual wristband colours may vary slightly from catalogue, especially day glow or neon colours. EMAIL: info@vipband-eshop.co.uk WEB: www.vipband-eshop.co.uk
RFID WRISTBANDS SERIAL NUMBERING RFID WRISTBANDS SMART BAND WRISTBANDS AT.56 MHZ: Get the unmatched benefits of PDC s Smart Band RFID (radio frequency identification) Wristband System. Smart Band is a nontransferable wristband with a securely sealed RFID tag inside to reliably store and transfer data. The data is accessed by RFID systems such as RFID Smart Readers. RFID wristbands can enhance your bottom line and provide unmatched safety and convenience to your guests: Cashless Point of Sale Keyless Hotel Room and Locker Entry Access Control and Security Counterfeit Prevention Customer Loyalty and VIP Programs Choose among our 3 RFID wristbands: PDC Smart SuperBand which is constructed of waterproof, non-stretch plastic with a patented SecurSnap closure PDC Smart Rewearable Wristband which is made of waterproof, 100% silicone PDC Smart ScanBand which works with a direct thermal printer Get more info: 0808 234 6015 STANDARD SERIAL NUMBERING Improve control and enhance security by adding a serial number on your wristbands. This special imprint is available on the complete product range of plastic and vinyl wristbands. The numbers are printed in black and positioned vertically. Different positions available: VINYL VSP Up to 6 digits SUPERBAND 400 / GLITTER & METALLIC Up to 6 digits FR70 FR80 FR80 CLEARIMAGE 0 / Up to 5 digits VINYL 0 FR85 FR90 SUPERBAND 460 Up to 5 digits FR35 FR70 FR56 SUPERBAND 470 / VINYL 420 Up to 10 digits FR12 FR35 FR70 EMAIL: info@vipband-eshop.co.uk WEB: www.vipband-eshop.co.uk
CUSTOM PRINTING TOP 5 REASONS TO CUSTOMISE YOUR WRISTBANDS 1. CONTROL SECURITY Don t let your event be spoilt by party crashers! Identify authorised guests, guarantee security & protect your image! 2. PROTECT YOURSELF AGAINST COUNTERFEITS Help your security staff! Make unique wristbands with special ink printing or serial numbering & protect your revenue from fake entry passes. 3. BOOST YOUR BRANDING Forget about tickets dying in pockets! Let your guests show your custom wristbands & promote your event: your marketing team will love it! 4. BUILD CUSTOMER LOYALTY Provide your guests with a concrete souvenir of a unique event! They ll like to keep it afterwards and even share their experience on their blogs or favorite social media! 5. MAXIMISE YOUR REVENUE Boost your sponsorship! Use your partners logos on custom wristbands and generate extra revenue! ARTWORK REQUIREMENTS: CLEAN BLACK & LINE ART Logos: ONLY CLEAN, BLACK AND LINE ART will be accepted. Tones, screens, broken lines, weak lines, or smeared art cannot be imprinted. WE CANNOT USE FAXED ARTWORK OR LOGOS COPIED FROM A WEB PAGE, although our art department may be able to fix lower quality artwork to a certain extent. If black and white line art is not supplied for logos and special designs, you may be billed for art charges No tones or screens (gray area). Art with broken lines, weak lines, smeared or faxed art cannot be accepted. Artwork needs to be clean black and white line art. Preferred File Formats We accept these standard graphic formats. Illustrator files preferred. No Logos/Artwork from a Web Site We cannot use logos/artwork that are copied from a web page as these images are low resolution and will produce a poor quality. FORMAT EXTENSION DESCRIPTION NOTE EPS.eps Illustrator encapsulated post script Convert text to outlines AI.ai Adobe Illustrator Convert text to outlines TIFF.tif Tagged image file format 300-600 dpi or more JPG.jpg Joint Photographic Experts Group 300-600 dpi or more ARTWORK REQUIREMENTS FOR SUREIMAGE Submit digital artwork in CMYK format at a minimum resolution of 300 dpi. EPS or AI files are preferred. High resolution (300-600 dpi) PSD, TIFF, JPEG files are acceptable. Outline all fonts in the artwork files. Contact Customer Care to request the wristband artwork template by e-mail. Actual SureImage wristband print colours may vary from the onscreen artwork proof. Actual wristband colours may vary slightly from catalogue, especially day glow or neon colours. 15 EMAIL: info@vipband-eshop.co.uk WEB: www.vipband-eshop.co.uk
ORDERING INFORMATION & TERMS Terms Payment in advance. PDC Europe accepts bank transfer, Mastercard and Visa. Freight exw. Nivelles (Belgium) Customer is responsible for freight. Please ask our Customer Service for freight charges. Minimum Order Minimum order varies between styles and services offered. Please contact Customer Service for details. Value Added Tax Value added tax is added where applicable. Same Day Shipments Rush fee of 100 will be assessed for custom orders shipped on the same day they are placed. Lead Times Stock wristbands leave our factory within 1-3 business days after receipt of payment. Orders for 30+ boxes of wristbands may require longer turnaround. Depending on the product type, wristbands are made and delivered within 3-21 days. Delivery Times Please allow 1-2 business days for transit depending upon your location. Shortages / Errors / Complaints Notification of any shortages or incorrect shipments must be directed to PDC Europe within 48 hours. Returned Goods All returns for credit require written authorisation from PDC Europe. To process a Return Merchandise Authorisation form (RMA) contact Customer Care. Custom printed or serialised product are not returnable. Merchandise must be returned in full boxes, original packaging and in good condition. Authorised returns must be received by PDC Europe within 10 working days from date of issuance. PDC Europe will allow returns under the following conditions: 1. When ordered in error and if returned in less than 30 days of the date of invoice, freight prepaid by the customer. A 30% restocking fee will be assessed. 2. When shipped in error by PDC Europe, and returned within 30 days from date of invoice, for full credit, including freight. CONTACT US TODAY FOR VIP SERVICE! Free Phone: 0808 234 6015 Email: info@vipband-eshop.co.uk Web: www.vipband-eshop.co.uk VIP Band is brought to you by PDC product names, company names, marks, logos, and symbols listed herein are trademarks or registered trademarks of Precision Dynamics Corporation.