As an Imperial Health Plan (HMO) (HMO SNP) member, you are eligible to get over-thecounter (OTC) items delivered to your home at no cost.

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Your Integrated Over-the-Counter Benefit As an Imperial Health Plan (HMO) (HMO SNP) member, you are eligible to get over-thecounter (OTC) items delivered to your home at no cost. You do not need a prescription to receive products in this program. Each order you place must have a minimum total of $25. You may spend up to $50 per month and you can place one order per month. Unused balances DO NOT carry over from month to month. Orders can be placed up to two (2) months in advance. Items usually arrive within ten (10) business days from the date your order is received and verified. Orders placed in advance should arrive within the first ten (10) business days of the month. Two ways to place your order 1: Visit www.integratedotc.com IntegratedOTC.com is the best way to see all available items (including new products), place your order, and get information to track your shipments. 2: Order by phone, fax, or mail a) Review the items on the included sheet and choose what you want. b) If you re ordering by phone, call 1 (866) 632-7961 TTY: 1 (866) 706-4757 to place your order. We re here to take your call Monday to Friday, 6 a.m. to 6 p.m. (PT). c) If you re ordering by fax or mail, complete the order form. When you re finished, you may fax both sides of the completed form to 1 (888) 260-2323 or mail it to: Integrated OTC Program P.O. Box 369 Boys Town, NE 68010 If you ever have a question about your OTC benefit or OTC orders, call 1 (866) 632-7961 TTY/TDD: 1 (866) 706-4757. IR_055 CA OTC Form 2019_C ENG 08/23/18

Your Integrated Over-the-Counter Benefit About OTC Products Products on the Order Form are eligible for coverage. These are products you would likely find on the shelf at your local pharmacy or general store. Braces, bandages, ointments, pain relievers, and cotton balls are all examples of eligible products. Products you order will be mailed to the address you list on the Integrated Over-the-Counter Order Form. Dual-purpose items If a product can be used either to treat a medical condition or for a general health purpose, it is considered a dual-purpose item. For example, vitamins are considered dual-purpose items. Talk to your doctor before ordering or using a dual-purpose product. Do not order a dual-purpose product if your doctor doesn t recommend it. If your doctor does advise you to use a dual-purpose item, you may order the item(s) through your OTC benefit. On the order form, dual-purpose products are marked with an asterisk (*). Some items may be covered under Medicare Part B or Part D. For example, rolled gauze may be covered under Part B when used as prescribed for covering or dressing a surgical wound. On the order form, these items are marked with two asterisks (**). When an item is covered by Part B or Part D due to particular circumstances, you would not use your OTC benefit to obtain the item because it is Medicare-covered in those circumstances, and not part of the supplemental OTC benefit. (For instance, you should make sure that any OTC listed items are covered by Part B or Part D, then you would not use your OTC benefits.) Items that are not eligible Items that are not eligible for your OTC benefit include but are not limited to: Deodorant and antiperspirants Foods and meal replacement items Birth control medications and contraceptives Herbal supplements and alternative medications Lotions, facial creams, and other cosmetic items Household items including hand soaps, razors, etc. Baby diapers, formulas, and other childcare products ATTENTION: National Pharmaceutical Services complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. If you speak another language, language assistance services, free of charge, are available to you. Call 1-800-546-5677 (TTY: 1-866-706-4757). ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-546-5677 (TTY: 1-866-706-4757). // National Pharmaceutical Services cumple con las leyes federales de derechos civiles aplicables y no discrimina por motivos de raza, color, nacionalidad, edad, discapacidad o sexo. 注意 : 如果您使用繁體中文, 您可以免費獲得語言援助服務 請致電 1-800-546-5677(TTY:1-866-706-4757) // National Pharmaceutical Services 遵守適用的聯邦民權法律規定, 不因種族 膚色 民族血統 年齡 殘障或性別而歧視任何人

Integrated Over-the-Counter Order Form Name Phone Member ID# Shipping Address City State ZIP Month for Delivery (Circle one; can be up to two months in advance) Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Signature Minimum Order Total: $25 Monthly Allowance: $50 Additional Items G001 Pill Box $2 G002 Travel Sickness 25mg 8ct $4 Allergy J003 Saline Nasal Spray 0.65% 44ml $3 J004 Loratadine 10mg 30ct J005 Cetirizine 10mg 30ct $9 J006 Fexofenadine 180mg 15ct $12 J007 Diphenhydramine 25mg 24ct $3 J008 Fluticasone Nasal Spray 60 sprays $20 J009 Chlorpheniramine 4mg 100ct $6 J010 Cough & Cold High BP Tablet 16 ct J011 Cromolyn Sodium Nasal Spray 26 ml Antacids C008 Milk of Magnesia 12oz $6 C009 Antacid Liquid 12oz $6 C010 Pink Bismuth 8oz $5 C011 Ranitidine 75mg 30ct C012 Simethicone 125mg 60ct C013 Assorted Antacid 500mg 150ct $5 C014 Famotidine 10mg 30ct C015 Omeprazole Magnesium 20.6mg 14ct C0 16 Stomach Relief Chewable Tablet 30ct Anticandidal R001 Clotrimazole 1% Vaginal Cream 45gm $6 $12 R002 Miconazole 3 Day Treatment $17 R003 Tioconazole 1 Day Treatment $20 Antidiarrheal and Laxative H055 Bisacodyl 5mg 25ct $4 H056 Loperamide 2mg 12ct $4 H057 Docusate Sodium 250mg 100ct $10 H058 Docusate Sodium 100mg 100ct $5 H059 Ready to Use Saline Enema 118ml $3 H060 Ex-Lax 24ct $12 H061 Glycerin Suppository 12ct $4 H062 Natural Vegetable Laxative 8.6mg 100ct H063 Senna Plus 60ct $6 Braces and Supports S001 Elastic Bandage 3in x 5yd** $5 S002 Universal Wrap Around Wrist Support $10 S003 Universal Tennis Elbow Strap $12 S004 Universal Wrap Around Knee Support $25 S005 Universal Back Support $35 S006 Adjustable Ankle Support Cough/Cold F015 Cough Drops 30ct $3 F016 Tussin DM Syrup 4oz $5 F017 Tussin DM Sugar Free Syrup 4oz $6 F018 Tussin CF Syrup 4oz $6 F019 Guaifenesin 4oz $5 F020 Sore Throat Spray 6oz $5 F021 Nasal Spray (Oxymetazoline) $4 0.05% 30ml F022 Nasal Decongestant PE 10mg 36ct $5 F023 Medicated Chest Rub 3.5oz $5 F024 Night Time Liquid 12oz $8 F025 Cough Drops Sugarfree 25ct $3 F026 Daytime Cold/Flu Relief 8oz F027 Mucus Relief Tablet 30ct F028 Mucus Relief DM Tablet 24ct F029 Sore Throat Lozenge 18ct $5 Dental M098 Denture Adhesive Cream 2.4oz $6 M099 Toothpaste 5.5oz $4 M100 Toothbrush $2 M101 Dental Floss 55yd $2 M102 Denture Cleanser Tablets 40ct $5 M103 Sensitive Teeth Toothpaste 4.3oz M104 Floss Pick 90ct $5 M105 Oral Pain Relief Gel 20%

Diagnostics G003 Digital Thermometer $5 G004 Digital Ear Thermometer $30 G005 Automatic Blood Pressure Monitor $40 G006 Wrist Blood Pressure Monitor* $50 G007 Pulse Oximeter* $40 Digestive Health G008 Beano 30ct $8 G009 Dairy Relief Tablet 60ct $10 Ear Care Q001 Ear Syringe $5 Q002 Ear Wax Drops 15ml $5 Eye Care D026 Redness Relief Eye Drops 15ml $4 D027 Alaway Eye Itch Relief 10ml $20 D028 Systane Eye Drops 15ml $20 D029 Refresh Tears 15ml $20 D030 Refresh Tears Preservative-Free 30ct $20 D032 Artificial Tears 15ml $5 D033 Eye Wash 118ml D034 Ketotifen 0.025% Drops 5ml $12 D035 Lubricant Eye Drops Preservative- Free 30ct D036 Contact Rinse/Store Solution 12oz $10 D037 Lubricating Eye Ointment 3.5gm $10 D038 Stye Eye Ointment 3.5gm $13 Fiber Supplements O001 Fiber Gummies 120ct $20 O002 Fiber Powder 13oz $10 O003 Fiber Powder S/F 10oz $10 O004 Fiber Tablets 625mg 90ct $10 First Aid L031 Hydrocortisone Ointment 1oz $4 L032 Hydrocortisone Cream 1oz $3 L033 Triple Antibiotic Ointment 1oz $5 L035 Salonpas Patch 60ct $12 L036 Isopropyl Alcohol 70% 16oz** $4 L037 Assort Sheer Bandages 100ct $5 L038 Cotton Balls 100ct $3 L039 SPF 15 Lip Balm 0.15oz $3 L040 Bacitracin Ointment 1oz $5 L041 Alcohol Prep Pads 100 ct** $3 L042 Hydrogen Peroxide 16oz $4 L043 Epsom Salt 16oz $4 L044 Calamine Lotion 6oz $5 L045 Adhesive Tape 1 in - 5 yd** $3 L046 Rolled Gauze 3 in x 2.5 yd** $3 L047 Cotton Swabs 300ct $4 L049 Icy Hot 3oz $10 L050 Muscle Rub 3oz $6 L097 Salonpas Gel 2.75oz $12 L098 Ice Bag 9 inch $9 L099 Abreva Cream 2gm $25 L101 Anti-Itch Cream 1oz $3 L103 First Aid Kit $10 L104 Heating Pad $20 L105 Hemorrhoid Ointment 2oz L106 Hemorrhoid Relief Pads 100ct L107 Hemorrhoid Suppositories 12ct $5 L108 Petroleum Jelly 3.75oz $3 L110 Wart Remover Liquid 9.8ml $10 L111 SPF 50 Sunscreen 8oz $12 L112 Capsaicin 0.025% Cream 2oz $10 L113 Cold & Hot Patch 5ct $10 L114 Lice Treatment Shampoo 4oz $12 L115 Permethrin 1% Creme Rinse 2oz $12 L116 Benzoyl Peroxide 10% Gel 1.5oz $10 L117 Aspercreme w/lidocaine 2.7oz $10 Foot Care B053 Foot Powder 7oz $6 B054 Clotrimazole 1% Cream 1oz $5 B055 Corn and Callus Remover Liquid 9ml B056 Miconazole 2% Cream 1oz B057 Terbinafine 1% Cream 0.5oz $12 B058 Tolnaftate 1% Cream 1oz B059 Tolnaftate 1% Powder 45gm B060 Callus Cushion 6ct $3 B061 Medicated Corn Remover 9ct $4 Incontinence Supplies N001 Bladder Control Briefs Large 20ct $20 N002 Bladder Control Briefs Medium 20ct $20 N003 Bladder Control Briefs Regular 20ct $20 N004 Bladder Control Briefs Small 20ct $20 N005 Bladder Control Briefs XL 20ct $25 N006 Bladder Control Pads 28ct N007 Disposable Underpad 5ct $5 N008 A & D Ointment 2oz $5 N009 Barrier Cream 4oz $9 Pain Reliever A058 Adult Chew Aspirin 81mg 36ct $3 A059 Aspirin 325mg 100ct $3 A060 Aspirin EC 325mg 100ct $5 A061 Aspirin EC 81mg 120ct $5 A062 Ibuprofen 200mg 50ct $4 A063 Acetaminophen 325mg 100ct $5 A064 Acetaminophen 500mg 100ct $6 A065 Naproxen 220mg 50ct A066 Acetaminophen PM 500/25mg 100ct $9

Pain Reliever (continued) A067 Acetaminophen 650mg ER Arthritis Relief 50ct $8 A068 Effervescent Pain Relief 36ct $6 A069 Headache Relief 100ct A070 Urinary Pain Relief 30ct $9 Smoking Cessation P001 Nicotine Gum 2mg 110ct $40 P002 Nicotine Gum 4mg 110ct $40 P003 Nicotine Lozenge 2mg 72ct $50 P004 Nicotine Lozenge 4mg 72ct $50 P005 Nicotine Patch Step 1 14ct $40 P006 Nicotine Patch Step 2 14ct $40 P007 Nicotine Patch Step 3 14ct $40 Vitamins E067 Senior Multivitamin 60ct* $6 E068 Multivitamin 100ct* $4 E069 Multivitamin With Iron 100ct* $4 E070 Oyster Shell Calcium 500mg 60ct* $4 E071 Oyster Shell Calcium + D 500mg/ 200IU 60 ct* $5 E072 Vitamin B-6 50mg 100ct* $4 E073 Vitamin B-12 100mcg 100ct* $4 E075 Vitamin E 400IU 100ct* $8 E076 Vitamin C 500mg 100ct* $5 E077 Magnesium 250mg 100ct* $6 E078 Folic Acid 400mcg 100ct* $3 E079 Ferrous Sulfate 325mg 100ct* $4 E080 Niacin 100mg 100ct* $3 E081 Niacin 250mg 100ct* E082 Glucosamine-Chondroitin 500/400mg 60ct* $12 E083 Calcium Carbonate/Vit D 600mg/400IU 60ct* $4 E084 Calcium Citrate/Vit D 630mg/500IU $6 60ct* E085 Vitamin D 1000IU 100ct* $4 E086 Vitamin D 2000IU 100ct* $6 E087 CoQ10 Softgels 50mg 30ct* $12 E088 Fish Oil 1000mg 60ct* E089 Fish Oil 1000mg No-Burp 90ct* $12 E090 Slow Release Iron 60ct* $9 E091 Super B- 50 100ct* $10 E092 Melatonin 3mg Tablets 60ct* $6 E093 Calcium 500mg + D Chew Tablets 60ct* E094 Eye Health Multivitamin 60 ct* $9 E095 Vitamin C 500mg Chew Tablets 100 ct* E096 Zinc 50mg 100ct* $6 E097 Vitamin B-12 1000mcg 60ct $8 Imperial Health Plan is an (HMO) (HMO SNP) with a Medicare Contract. Enrollment in Imperial Health Plan depends on contract renewal. Imperial Health Plan of California (HMO) (HMO SNP) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. ATTENTION: If you speak English, language assistance services, free of charge, are available to you. Call 1-800-838-8271 (TTY: 711). ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-838-8271 (TTY: 711).