Thank you for calling the Hair Illusion order line, my name is, and I ll be helping you with your order today. May I have your name please?

Transcription

1 Greeting: Thank you for calling the Hair Illusion order line, my name is, and I ll be helping you with your order today. May I have your name please? Hi (customer name) are you calling to take advantage of our special TV offer today? OK Great!! GO TO MAIN OFFER Main Offer 2 week -auto w/optimizer, Free S/H As you saw on TV (customer name) we have a special promotion today that allows you to get a FREE 2 week supply of Hair Illusion!! We will ship you a FREE 2 week supply of the Color of your choice with Free Shipping & Free Hairline Optimizer. All you will pay today is just $8.95 For Process/Handing! The best part is with this special promotion you ll receive FREE enrollment in to the Hair Illusion hair Club. How the hair club works. (customer name)

2 We Will Ship You a Free 2 Weeks Supply Of The Color Of Your Choice With Free Shipping & Free Hairline Optimizer. Only Pay $8.95 For Process/ Handing. Benefits Of Joining Our Hair Club. Free Two Week Supply. 50% saving Off Retail Price. Never Run Out. Free Hairline Optimizer & Free Shipping With First Order. 30 Days After your Order And Every 30 Days After You Will Receive a Full Month Supply Of Hair Illusion. Only Pay $29.95 A full 50% saving! Plus $4.95 S/H. Charged to the card you provide today unless you cancel. No Commitment. You Can Cancel Any time Or Adjust Your Monthly Plan According To How Much Hair Illusion You Use. billed to the same credit card you used today at for just $29.95 Plus $4.95 S/H per month!. Now (customer name) you are under no obligation to continue! If for any you are not completely satisfied just call customer service to cancel customize or alter your shipments at ANYTIME! (Customer name) remember that first 2 week supply is yours to keep no matter what! So lets go ahead and get your free 2 week supply of Hair Illusion out to you today..ok?? GREAT!!

3 So (customer name) try the hair illusion for yourself for 2 weeks, when you are satisfied and happy with the results in 30 days and every 30 days thereafter if we have not heard from you to cancel customize or alter your shipments, we will ship you a new 30 day supply at the same discounted price of $29.95 w/ 4.95 S/H charge to the same card you used today. Now (customer name) you can call our customer service at anytime to discontinue the shipments, this will just ensure you always get the same discounted price in the future...ok? (must get clear yes or OK) If Yes Capture Order & Go to 3 Month without Autoship If No- Use the Appropriate Rebuttal (price, think about it, doesn t like autoship..etc.) If Still No Because of Autoship Go to 1Month without auto pricing Downsell 1 moth without autoship $49.95 w/$6.95 S/H I completely understand (customer name) I have talked with customers before that do not like the continuity portion of the promotional package. Keep in mind I can go ahead and offer a 1 time shipment of 1 bottle for $49.95 a $10.00 saving off retail price plus $6.95 S/H. we would send you just 1 bottle to tryout and see results for yourself, and this offer is also backed by our 30 money back guarantee, if for any reason you are not 100% satisfied! So let s go ahead and get the 1 bottle out to you today on a one time shipment... how do you spell your last name? If Yes Capture Order

4 Order Confirmations (MUST BE READ VERBATIM) Thank you for your order today; let s review your information and get you on your way. Again, my name is. Your name as it appears on your credit/debit card is (spell it back to them). Your address is (read address, city, state, zip and phone). And your address is (read back if already obtained or ask for it now!) OR: What is your address? (capture and repeat back) We will be sending you (list all products including upsell and free items). Your account will be charged (insert total package price that you are charging today) today and it will appear as Hair Illusion on your statement. All orders are shipped USPS first class mail and you should receive it within 4-7 business days. Your package is backed by our 30- day money-back-guarantee. Do you understand and agree to the terms of this promotion? (must get CLEAR yes or OK) CUSTOMER MUST SAY YES Customer Service is open Monday through Friday??am??pm Eastern Time. The number is 800- xxx-xxxx and they will be happy to answer any questions or alter your shipments.

5 Auto Confirmation Let s review your additional payments. You have chosen the Hair Illusion hair Club plan so in 30 days and every 30 days thereafter we ll charge the card you re using today $29.95 with $4.95 S&H and you will be shipped a new 30 day supply of Hair Illusion every 30 days unless you call to customer service to cancel customize or alter your shipment. Do you understand and agree to the terms of this promotion? (Must get Clear YES or OK) CUSTOMER MUST SAY YES Hold on one moment while I process your order, please... Your order number is (customer name), we look forward to hearing all about your results!! Have a great day!! Hair Illusion FAQ What is Hair Illusion? Hair Illusion is a cosmetic cure for bald and thin hair. Hair Illusion does not re-grow hair. What is Hair Illusion made of? Hair Illusion is made of real hair fibers. These fibers are made from 100% natural human hair, the same hair you have on your scalp. Where do the hair fibers come from used in Hair Illusion? The hair

6 is the same hair used on expensive hair extensions. Called Brazilian hair Or Remy hair. The largest source suppliers are in India. Who is the ideal candidate for Hair Illusion? Hair Illusion is ideal for men and woman of all ages and races. Hair Illusion works best on people with thin, fine hair or bald spots. Can hair illusion be used on completely bald head? Yes.You can apply Hair Illusion to a completely bald head or bald spot. You will need to apply a hair spray or spritz to the area before applying the fibers. Can Hair Illusion be used with any hair type or any hairstyle? Hair Illusion works with any hair type, ranging from normal coarser hair to vellus hair (fine, non-pigmented hair, often called "peach fuzz") and everything in between. What is the minimum hair length for it to work? Hair Illusion works best with a minimum 0.5-inch hair length. Does Hair Illusion work for women? Hair Illusion works equally well for both men and women. Does Hair Illusion work for African American? Hair Illusion works well with ethnic hair. The texture of the Fibers matches very well with the texture of ethnic hair.

7 Does hair illusion work on facial hair like beards or mustache? Yes. You will need to apply a liquid spritz or hair spray before applying. How is Hair Illusion different from other hair loss concealers? Hair Illusion is not the typical hair loss concealer. Hair Illusion is not paint-like or shoe polish- like. Hair Illusion is made from 100% natural human hair and not from dyed cotton and rayon like our competition. What are available colors? Jet Black, Black, Dark Brown, Brown, Light Brown, Auburn, Dark blonde, Blonde. How do I choose a color for my hair? It s simple. Look in the mirror. Look at your hair root color in the thinning area. This is the color to order. If you have highlighted ends with darker roots, match the root color. What if the color I choose does not match my hair? If you are not satisfied with the color, return the product and exchange it for a different color, or get refund. We offer a 30-day 100% money back guarantee. Can Hair Illusion be self-applied, or does it require application by a professional? You can apply Hair Illusion yourself by standing in front of a mirror or holding a hand held mirror. How long does it take to apply Hair Illusion? Application time

8 varies from 1 to 5 minutes, depending on the size of the thinning area and your skill level. You will get better at applying Hair Illusion after a few uses. Will Hair Illusion fall out? Hair Illusion will not fall out. It will bond to your thin hair and scalp with static electricity. For a stronger hold, use a fine mist hair spray. Does Hair Illusion stain? Hair Illusion does not stain. The natural hair fibers do not stain your skin or your clothes. Can I comb my hair after applying Hair Illusion? You should dry and style your hair before applying Hair Illusion. However, you can still comb your hair after you have applied the product. If you do, be sure to use a wide toothed comb. It is more for shaping than fine grooming. For best results you can also use your hand and fingers. How long does one application last? Each application can last for several days until you decide to remove it by shampooing your hair. For best results and a longer hold, apply a fine mist hair spray. Do I need special shampoo to remove Hair Illusion? Hair Illusion can be easily washed off using your everyday shampoo. How long does one bottle of Hair Illusion last? It depends on how frequently you apply Hair Illusion and the size of your thinning areas. A 38g bottle of Hair Illusion will last about 30 days if you are using it

9 every day on an average sized thinning area. How do I use Hair Illusion and Minoxidil at the same time? Yes. Apply Minoxidil or Rogaine first, wait for your scalp to dry completely and then apply Hair Illusion. What about Propecia? Can I continue to take it while using Hair Illusion? Yes. Hair Illusion is 100% natural it does not interfere with Propecia whatsoever. Can I use hairspray, hair gels or hair oil? For a stronger hold, we recommend using hairspray after applying Hair Illusion. If using hair gels, wait for hair gel to dry before applying Hair Illusion. If using hair oils, proceed with caution. Hair Illusion does not work with all types of hair oil. If you do use hair oil, wait for it to dry before using Hair Illusion. Can I use a curling iron or hair straightener with this product? Yes, you can use a curling iron or hair straightener with Hair Illusion but it is recommended that you do this before applying the product If it begins to rain, will Hair Illusion wash out? Hair Illusion stays firmly in place through wind, rain and perspiration. For maximum hold, use fine mist hair spray. Will sweat impact the effectiveness of Hair Illusion? Sweating does not impact the effectiveness of Hair illusion. You can use Hair Illusion while working out with no risk of the product coming off.

10 Does Hair Illusion change normal hair growth pattern? Hair Illusion does not change normal hair growth pattern, as it is not a medicine or drug. It consists of 100% natural human hair fibers. Will Hair Illusion block my follicles? Hair Illusion is a safe, topical cosmetic that will not block hair follicles Is it safe to use Hair Illusion with hair transplants? Hair Illusion can be safely used on hair transplants anytime beyond the scab phase. Surgeons often use Hair Illusion 24 to 48 hours after surgery, but their application techniques vary and often differ from the application instructions provided with your purchase. Always consult your surgeon before using this or any cosmetic immediately after surgery. Does Hair Illusion contain hair dyes? Hair Illusion does not contain any hair dyes, only 100% natural human hair fibers. Are the Hair Illusion ingredients safe? Hair Illusion is a topical cosmetic, not a drug. It does not contain any hair dye and is made from real human hair fibers. It is 100% safe. Is Hair Illusion package and delivery discreet? The Hair Illusion bottle is completely discreet. The bottle itself has no indications of what this product is. Instructions are printed on the box only. All Hair Illusion products are shipped inside a black box with only Hair Illusion printed on it. With no reference to the actual product inside.

11 Is my personal information kept private? All your information is held in the strictest confidence. We do not trade, rent or sell your information to outside companies. How long will it take to receive my order? You'll have your order in a week or less within the USA by First Class Mail. Outside the USA, you'll have it in two to four weeks by Air Mail Do you ship to PO Box? Yes, we ship to PO Boxes using the Postal Service. How long does it take to receive international orders? Yes, we can ship to any country that accepts International Mail from the USA. Orders arrive in two to four weeks. Please check with your local Postal Office for any fees or tariffs. If I am not happy with Hair Illusion, Can I get my money back? Yes, we offer a money back guarantee. We want you to be 100% satisfied with your purchase, and stand by the quality of our product. Try Hair Illusion risk free. If you don't think it is as effective as we've said it is, simply return the container, even if it's completely empty, within 30 days of receipt of your order. We'll refund the entire purchase price less shipping and handling, no questions asked. Is Hair Illusion available wholesale? Hair Illusion is available wholesale to online merchants, retailers, dermatologists, hair restoration surgeons, hair salons and barbers. We have low minimum

12 requirements and we provide images, video and copy. We welcome you as a reseller of Hair Illusion. Please contact us at or sales@buyhairillusion.com