Product Training Guide AUSTRALIA & NEW ZEALAND

Transcription

1 Product Training Guide AUSTRALIA & NEW ZEALAND

2 2 PRODUCT TRAINING GUIDE AUSTRALIA & NEW ZEALAND Creating Opportunities for a Better You COMPANY BACKGROUND Nerium International was founded in 2011 with the vision of Making People Better. From the very beginning, our corporate culture and product offerings have reflected our commitment to improve people s lives. It s simple: we want our customers to look and feel their best. Our age-fighting products allow them to do just that. OUR PRODUCT PHILOSOPHY: EXCLUSIVE PRODUCTS THAT DELIVER EXCEPTIONAL RESULTS At Nerium, we provide best-in-class, age-fighting products, tailor-made to deliver visible results, while also fitting your busy lifestyle. This means we invest and partner with key scientific organisations to research, develop and create multifunctional products that offer exceptional results, while addressing many different signs of ageing at once. HOW TO USE THIS GUIDE We created this guide as a one-stop resource to help you locate key information about our products offered in Australia & New Zealand. You can use this guide in a number of ways: 1. To learn about the Nerium product line. 2. As a reference guide for key ingredient information. 3. As a quick way to access Frequently Asked Questions regarding specific products, ingredients, usage instructions, etc. The Nerium Difference: Nerium Delivers Anti-Ageing Breakthroughs WHAT SETS US APART FROM OTHER ANTI-AGEING COMPANIES? Our product formulas are based on patented, exclusive ingredients that no other company can use or duplicate. The benefit? Proprietary, cutting-edge products that are not available anywhere else. A SCIENTIFIC FOUNDATION Nerium is established in science. Our promise is to provide proven, age-fighting products powered by the most advanced ingredients available. RESEARCH & DEVELOPMENT: WE LEAD THE WAY IN ANTI-AGEING INNOVATION While we incorporate a number of tried-and-true ingredients into our formulas, we don t stop there. We use exclusive ingredients created, developed and tested by the world s top universities and scientific labs. FORMULATIONS The key to our formulas is based on the use of ingredients originally developed in the biotechnology field that have been adapted for the anti-ageing industry. THE NERIUM SKINCARE FORMULA DIFFERENCE Each of Nerium s age-defying skincare products: 1. Address both the signs of ageing as well as the underlying causes, providing effective short- and long-term results. 2. Contain powerful antioxidants. 3. Work to address multiple signs of ageing with one product. PRODUCT TECHNOLOGY Our products are powered by proprietary technology that harnesses the best from science and nature. We use exclusive, patented ingredients with proven antioxidants, peptides, plant extracts and vitamins to craft products that target multiple signs of ageing. It s a customised approach that allows us to develop products that go beyond addressing the signs of ageing to also target the underlying causes.

3 Key Discovery Stories PRODUCT TRAINING GUIDE AUSTRALIA & NEW ZEALAND 3 TC3-ARMOR Our proprietary blend developed in Brazil, TC3-Armor includes active natural ingredients like chia seed extract, as well as trehalose, xylitol and glycerin. It works to protect against and remove skin-drying urban stressors accumulated during the day, helping keep your skin in a healthy-looking state. The result is a brighter, more refreshed-looking complexion. SIG-1191 Developed by Dr. Jeffry Stock and the team at Signum Biosciences, SIG-1191 is a patented, exclusive ingredient that works as a super antioxidant to diminish the signs of ageing. SAL-14 Developed in Brazil, SAL-14 is our proprietary botanical blend that helps improve skin elasticity while reducing the appearance of discolouration and other signs of ageing. It features the antioxidant bidens pilosa, a flower sourced from the Amazon, and mauritia flexuosa, a South American fruit oil rich in vitamins C and E, and has been shown to have effects similar to retinoid type products. SEA3C An exclusive blend of sea whip extract, betula platyphylla japonica juice and raffinose, which are known to moisturise the skin. IFIL4R An exclusive ingredient derived from white lily and Brazilian ginseng that helps reduce the appearance of puffiness, fine lines and dark circles. SIG-1273 Twenty years of research by Princeton professor Dr. Jeffry Stock led to the creation of a remarkable molecule for fighting the signs of ageing. This progressive molecule was perfected after 1,272 versions and patented as the advanced ingredient SIG The basis of SIG-1273 comes from the observation of naturally occurring compounds. It includes an organic phytol compound that acts as a super antioxidant and skin protectant, which actually mimics and boosts the skin s natural mechanism that fights the signs of ageing.

4 4 PRODUCT TRAINING GUIDE AUSTRALIA & NEW ZEALAND WHAT S IN IT? Key Ingredient TC3-Armor SIG-1273 SAL-14 Paeonia albiflora root extract Sodium hyaluronate Aloe barbadensis leaf water Peptide blend Olus oil Age IQ Night Cream WHAT IS IT? Powered by breakthroughs that harness the best of science and nature, Age IQ Night Cream is a next-generation, advanced age-fighting product designed to help revitalise and regulate your skin, so you wake to a younger, healthier-looking reflection. Formulated with our proprietary TC3-Armor blend, patented SIG-1273 molecule, and exclusive SAL-14 blend, it works to address existing and future signs of ageing, resulting in younger-looking skin. WHAT DOES IT DO? Age IQ Night Cream contains ingredients that: Transform tired-looking skin Help reduce the appearance of wrinkles Help instantly tighten and firm skin s appearance Address existing and future signs of ageing Work to remove skin-drying urban stressors accumulated during the day Improve skin clarity and radiance, and provide smoother skin texture Gently adheres to skin, helping ensure maximum delivery of key ingredients Also fights the appearance of: Discolouration Enlarged pores Sagging skin Perfect for use on: Face Neck Décolletage Hands Ideal for all skin types: Non-comedogenic Dermatologist tested Function An exclusive blend of trehalose, xylitol, glycerin and chia seed extract that helps remove skin-drying urban stressors accumulated during the day while acting as a shield from environmental impurities. A patented, exclusive dual-action molecule that acts as an antioxidant and skin protectant and helps boost the skin s ability to combat the oxidative stress that can lead to fine lines and wrinkles. An exclusive blend that features the antioxidant bidens pilosa and mauritia flexuosa fruit oil to help address the appearance of discolouration and other signs of ageing. Helps restore the appearance of plumper-looking skin. Naturally present in the skin, it binds water to the skin for volume and firmness. Highly emollient and a well-known source of moisture and hydration. Helps smooth the look of existing fine lines and wrinkles. Moisturises the skin and acts as a barrier to moisture loss. IN INDEPENDENTLY CONDUCTED CLINICAL TRIALS: 100% of participants had significantly smoother skin texture. 97% of participants had significantly healthier-looking skin. 94% of participants had significantly improved skin clarity and brightness. 91% of participants had significantly improved skin firmness and elasticity. 86% of participants had significantly improved skin appearance. 81% of participants had significantly reduced appearance of wrinkles in the eye area. 78% of participants had significantly improved appearance of hyperpigmentation. 78% of participants experienced significantly improved moisturisation at four weeks. WHAT S NOT IN IT? Parabens, synthetic colourants, synthetic fragrance, propylene glycol. WHEN AND HOW DO I USE IT? Age IQ Night Cream is designed for application at night, when skin is in its rest-and-repair cycle. After cleansing skin thoroughly, apply 2-4 pumps of product to face and neck. Rinse skin the morning following usage. (Tip: For added hydration, add water to your face before applying the product.) For optimal results, use with our Age IQ Day Cream. PRODUCT FEATURES: This multifunctional product is perfect for women and men of any age. It treats multiple signs of ageing in a single step, removes skin-drying urban stressors, and offers visible results that continue to improve over time. Age IQ Night Cream s mask-like consistency ensures it won t rub off the minute your head hits the pillow. It stays in place, working overnight, while creating a barrier that guards against lines caused by sheets and pillowcases. Net weight: 30 ml/1 fl. oz. Ingredients: Water, PVP, HDI/Trimethylol Hexyllactone Crosspolymer Alcohol Denat., Glycerin, Pentylene Glycol, Aloe Barbadensis Leaf Water, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Ethylhexyl Palmitate, Disodium Tetramethylhexadecenyl Succinyl Cysteine* Paeonia Albiflora Root Extract, Mauritia Flexuosa Fruit Oil, Centella Asiatica Extract, Camellia Sinensis Leaf Extract, Sodium Hyaluronate, Tocopherol, Tocopheryl Acetate, Adenosine, Palmitoyl Tripeptide-1, Palmitoyl Tetrapeptide-7, Bidens Pilosa Extract, Salvia Hispanica (Chia) Seed Extract, Trehalose, Glycyrrhiza Glabra (Licorice) Root Extract, Pullulan, Elaeis Guineensis (Palm) Oil, Gossypium Herbaceum (Cotton) Seed Oil, Linum Usitatissimum (Linseed) Seed Oil, Silica, Sorbitol, Galactoarabinan, Copernicia Cerifera (Carnauba) Wax, Ethylhexylglycerin, Polyglyceryl-3 Methylglucose Distearate, Butylene Glycol, Polysorbate 20, Sodium Phosphate, Carbomer, Disodium EDTA, 1,2-Hexanediol, Potassium Sorbate, Benzyl Alcohol, Cyclopentasiloxane, Caprylic/Capric Triglyceride, Polysorbate 60, Tromethamine, Cyclohexasiloxane. Caprylyl Glycol, Phenoxyethanol, Xylitol. The information on this page is for product training in Australia and New Zealand based on country-specific regulatory compliance. *SIG-1273

5 PRODUCT TRAINING GUIDE AUSTRALIA & NEW ZEALAND 5 Age IQ Day Cream WHAT IS IT? Age IQ Day Cream combines natural, proven ingredients with innovative breakthroughs, like our exclusive, patented SIG-1273 and proprietary SAL-14, to target the environmental factors that can lead to signs of ageing. This sheer, lightweight, clinically tested formula was specifically created for daytime use, making it the perfect complement to Age IQ Night Cream. WHAT DOES IT DO? Age IQ Day Cream, featuring our proprietary SIG-1273 and SAL-14 ingredients: Addresses the signs of ageing Acts as a powerful antioxidant to help maintain healthy-looking skin Boosts the natural cell renewal process to reveal younger-looking skin Mimics the skin s natural properties to diminish the signs of ageing Binds moisture to skin for long-lasting, lightweight hydration Fights the appearance of: Fine lines Wrinkles discolouration Uneven skin texture Enlarged pores Sagging skin Perfect for use on: Face Neck Décolletage Hands Ideal for all skin types: Dermatologist tested WHAT S IN IT? Key Ingredient SIG-1273 SAL-14 Aloe barbadensis leaf water Centella asiatica Peptide blend Adenosine CoQ10 (Ubiquinone) Jojoba esters Sodium hyaluronate Vitamin C (tetrahexyldecyl ascorbate) Castor seed oil Green tea Function A patented, exclusive dual-action molecule that acts as an antioxidant and skin protectant and helps boost the skin s ability to combat the oxidative stress that can lead to fine lines and wrinkles. An exclusive blend that features the antioxidant bidens pilosa and mauritia flexuosa fruit oil to help address the appearance of discolouration and other signs of ageing. It s highly emollient and a well-known source of moisture and hydration. Aids the appearance of toning and tightening. Helps smooth the look of existing wrinkles. Helps fight the appearance of fine lines and wrinkles. An antioxidant that supports healthy skin structure. Lightweight, natural moisturiser for long-lasting hydration. Naturally present in the skin; binds water to skin for volume and firmness. A vitamin known for its skin-brightening properties. A naturally hydrating oil that softens the skin. A well-known antioxidant that guards against skin-drying environmental damage. IN INDEPENDENTLY CONDUCTED CLINICAL TRIALS: 94% showed a reduction in the appearance of fine lines on the face. 88% showed improvement in overall brightness of complexion. 88% showed an improvement in moisturisation with continued use. 84% showed a reduction in the appearance of wrinkles on the face. 78% showed a reduction in the appearance of pore size. WHEN AND HOW DO I USE IT? After cleansing skin, apply four pumps to face and neck. Use once each morning. Product may be applied throughout the day and to other body areas as a moisturiser. WHAT S NOT IN IT? Parabens, colourants, DEA, propylene glycol, synthetic fragrance. PRODUCT FEATURES: Use the Day Cream in conjunction with the Age IQ Night Cream for a 24-hour system to fight the signs of ageing. This product is a lightweight formula crafted with non-oily oils. The sheer texture makes it perfect for women to wear under their makeup and for men to wear because it won t show on their skin. It can be placed onto the skin without leaving any noticeable residue. Net weight: 30 ml/1 fl. oz. Ingredients: Water, Glycerin, Cyclopentasiloxane, Butylene Glycol, Caprylic/ Capric Triglyceride, Cetearyl Alcohol, Betaine, Cetyl Ethylhexanoate, Butyrospermum Parkii (Shea) Butter, Ethylhexyl Palmitate, Aloe Barbadensis Leaf Water, Silica, Pentylene Glycol, Macadamia Integrifolia Seed Oil, Linum Usitatissimum (Linseed) Seed Oil, Mauritia Flexuosa Fruit Oil, Adenosine, Bidens Pilosa Extract, Tocopheryl Acetate, Macadamia Ternifolia Seed Oil, Sodium Hyaluronate, Disodium Tetramethylhexadecenyl Succinyl Cysteine*, Jojoba Esters, Ceramide 3, Tocopherol, Ubiquinone, Tetrahexyldecyl Ascorbate, Centella Asiatica Extract, Palmitoyl Tripeptide-1, Palmitoyl Tetrapeptide-7, Camellia Sinensis Leaf Extract, Sorbitan Oleate, Squalane, Allantoin, Ricinus Communis (Castor) Seed Oil, Elaeis Guineensis (Palm) Oil, Gossypium Herbaceum (Cotton) Seed Oil, Saccharum Officinarum (Sugarcane) Extract, Chondrus Crispus Extract, Dimethicone, Arachidyl Alcohol, Glyceryl Stearate, Cetearyl Glucoside, Behenyl Alcohol, Synthetic Beeswax, Caprylyl Glycol, Dimethiconol, Arachidyl Glucoside, Sodium Acrylate/ Sodium Acryloyldimethyl Taurate Copolymer, Isohexadecane, Phytosphingosine, Carbomer, Peg-100 Stearate, Tromethamine, Polysorbate 80, Xanthan Gum, Disodium EDTA, Polysorbate 20, Phenoxyethanol. The information on this page is for product training in Australia and New Zealand based on country-specific regulatory compliance. *SIG-1273

6 6 PRODUCT TRAINING GUIDE AUSTRALIA & NEW ZEALAND Double-Cleansing Botanical Face Wash WHAT IS IT? An advanced, lightweight cleanser that combines the distinct properties of oil with the fresh feeling of a light foam. This gentle product is applied to dry skin, removing oil-based impurities and makeup and then, with the addition of water, transforms into a soft, milky lather for deep down cleansing. This multifunctional facial wash does double-duty as a makeup remover and is delicate enough to be used morning and night. WHAT DOES IT DO? Double-Cleansing Face Wash, powered by our proprietary Sea3C blend: Removes makeup and impurities Provides gentle, yet effective, cleansing Helps remove the effects of air pollution on the skin s surface Has a ph that works in harmony with the skin Ideal for all skin types: Dermatologist tested WHAT S IN IT? Key Ingredient Sea3C Coconut-derived surfactants Glycerin Rosemary leaf oil Niacinamide Clary sage oil Function An exclusive blend of sea whip extract, betula platyphylla japonica juice and raffinose, which are known to moisturise the skin. Sulphate-free surfactants that gently, but effectively, help cleanse the skin. Known for its moisturising and skin-soothing benefits. Known for its skin-conditioning properties. Known to help even skin tone. A masking agent known for its calming and soothing benefits. IN AN INDEPENDENTLY CONDUCTED CONSUMER STUDY: 96% of participants reported it effectively cleanses skin. 95% of participants reported it leaves skin feeling smooth. 93% of participants reported it cleanses skin without drying. 86% of participants reported it leaves skin looking healthier. 85% of participants reported it leaves skin looking revitalised. WHAT S NOT IN IT? Parabens, colourants, DEA, propylene glycol, fragrance. WHEN AND HOW DO I USE IT? For optimal results, apply 2-4 pumps to your hands and massage over dry face. Use gentle, circular motions to melt away dirt, impurities and makeup. Next, add a small amount of water and massage to create a light, milky lather. Rinse thoroughly with lukewarm water. Use daily, morning and evening. PRODUCT FEATURES: This unique product goes on as an oil and gently lathers with water to wash away clean, leaving your skin feeling fresh. This multifunctional product is also designed to remove makeup, even eye makeup (non-waterproof). The product s coconut-derived surfactants are both gentle and effective and it contains no sodium laureth sulphate and no sodium lauryl sulphate. The product is perfect for women and men of any age and can be used morning and night. Double-Cleansing Face Wash is ideal for cleaning and preparing the skin for Nerium s Age IQ Night and Day Creams. Net weight: 120 ml/4 fl. oz. Ingredients: Water (Aqua), Glycerin, PEG-75, Cocamidopropyl Hydroxysultaine, Disodium Cocoamphodiacetate, Sodium Chloride, Dipropylene Glycol, Sodium Cocoamphoacetate, PEG-20 Glyceryl Isostearate, Acrylates Copolymer, Sea Whip Extract, Raffinose, Betula Platyphylla Japonica Juice, Niacinamide, Salvia Sclarea (Clary) Oil, Rosmarinus Officinalis (Rosemary) Leaf Oil, Citrus Grandis (Grapefruit) Peel Oil, Caprylyl Glycol, Disodium EDTA, Hexylene Glycol, Butylene Glycol, Citric Acid, PEG-6 Caprylic/Capric Glycerides, Sodium Benzoate, Phenoxyethanol. The information on this page is for product training in Australia and New Zealand based on country-specific regulatory compliance.

7 PRODUCT TRAINING GUIDE AUSTRALIA & NEW ZEALAND 7 Age-Defying Eye Serum WHAT IS IT? An advanced, multifunctional age-fighting Eye Serum for day and night use that delivers short- and long-term benefits. Powered by the patented SIG-1191 molecule and I-FIL4R, derived from white lily and Brazilian ginseng, Nerium s transformative Eye Serum has a ph level that works in harmony with your skin. WHAT DOES IT DO? The Eye Serum, featuring our proprietary SIG-1191 ingredient: Delivers an immediate reduction in the appearance of fine lines and wrinkles Supports the skin s natural structure Matches your skin s natural ph level, ensuring optimal skin health Firms and brightens the appearance of the eye area Fights the appearance of: Dark circles Puffiness Lines Wrinkles Perfect for use on: The skin around the eyes especially crow s feet Ideal for all skin types: Dermatologist and ophthalmologist tested WHAT S IN IT? Key Ingredient SIG-1191 I-FIL4R Aloe barbadensis leaf juice Advanced peptide Caffeine Jojoba esters Green tea Sodium hyaluronate Vitamin E Vitamin C Function A patented, exclusive ingredient that works as an antioxidant. An exclusive ingredient derived from white lily and Brazilian ginseng that helps reduce the appearance of puffiness, fine lines and dark circles. It s highly emollient and a well-known source of moisture and hydration. Supports the skin s natural collagen and elastin, which helps skin look fuller and plumper. Helps stimulate circulation. Lightweight, natural moisturiser for long-lasting hydration. A well-known antioxidant that guards against environmental damage. Naturally present in the skin; binds water to skin for volume and firmness. A potent antioxidant that helps protect the skin from free radicals. A vitamin known for its antioxidant and skin-brightening properties. IN INDEPENDENTLY CONDUCTED CLINICAL TRIALS: 89% of participants showed a decrease in the appearance of fine lines around the crow s feet area. 80% of participants showed brighter skin in the eye area. 67% of the participants showed an improvement in the appearance of dark circles. WHAT S NOT IN IT? Parabens, colourants, dyes, DEA, propylene glycol, fragrance. WHEN AND HOW DO I USE IT? After cleansing skin, apply one pump of product per eye in the morning and evening. Gently smooth the serum around the eye area. While smoothing it on, the product will begin to adhere to skin and fill lines. After a few seconds, stop smoothing in the product and remain expressionless for 30 seconds while the product dries to a soft, even finish. For optimal results, use with our Age IQ Night and Day Creams. PRODUCT FEATURES: Age-Defying Eye Serum is a multifunctional product that works in two ways: 1. Delivers an immediate reduction in the appearance of fine lines around the eye area. 2. With continued use, combats dark circles, puffiness, lines and wrinkles. This product is formulated at the ph level most suitable for skin. This ensures maximum age-fighting benefits in a formula that works in harmony with your skin. If applying makeup or concealer to the eye area after using the product, make sure the product has fully dried. Spread makeup around the eye area, patting and smoothing it out using the tip of the ring finger to blend. Net weight: 10 ml/0.3 fl. oz. Ingredients: Water (Aqua), Adipic Acid/Neopentyl Glycol Crosspolymer, Dimethicone, Pentylene Glycol, Hydroxypropyl Methylcellulose, Caprylyl Methicone, Tocopherol, Pfaffia Paniculata, Root Extract, Ptychopetalum Olacoides Bark/Root Extract, Lilium Candidum Flower Extract, Porphyridium Cruentum Extract, Camellia Sinensis Leaf Extract, Caffeine, Aloe Barbadensis Leaf Juice, Physalis Pubescens Fruit Juice, Acetylglutaminoyl Farnesylcysteine*, Peg-40 Hydrogenated Castor Oil, Jojoba Esters, Hydrolyzed Jojoba Esters, Adenosine, Tetrahexyldecyl Ascorbate, Sodium Hyaluronate, Squalane, Dipotassium Glycyrrhizate, Glycerin, Tetrapeptide-26, Vp/Va Copolymer, Caprylyl/Capryl Glucoside, Pullulan, Potassium Cetyl Phosphate, Peg-12 Dimethicone/Ppg-20 Crosspolymer, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Amodimethicone, Caprylyl Glycol, Sodium Dehydroacetate, Ethylhexylglycerin, Sodium Phytate, Coceth-7, Dimethicone/Vinyl Dimethicone Crosspolymer, Ppg-1-Peg-9 Lauryl Glycol Ether, Hydroxyethyl Acrylate/Sodium Acryloyldimethyl Taurate Copolymer, Polysorbate 60, Sodium Hydroxide, Butylene Glycol, Phenoxyethanol, Chlorphenesin, Benzyl Alcohol, Potassium Sorbate, Sodium Benzoate, Citric Acid, Phenoxyethanol, 1, 2-Hexanediol, Caprylyl Glycol, Sodium Chloride, Sodium Benzoate. The information on this page is for product training in Australia and New Zealand based on country-specific regulatory compliance. *SIG US Patent No. 9,376,383.

8 8 PRODUCT TRAINING GUIDE AUSTRALIA & NEW ZEALAND IllumaBoost Brightening & Shield WHAT IS IT? This innovative booster mixes with your existing products to enhance your skincare regimen in three ways. It helps brighten by fighting the signs of uneven skintone and discolouration, helping skin look radiant and vibrant. It helps protect the skin from environmental stressors and urban pollution. And it includes ingredients that are known for their hydrating benefits, allowing for a flatteringly soft and full appearance. WHAT DOES IT DO? IllumaBoost, featuring our proprietary PhytoLumina complex, contains ingredients that: Work to brighten the skin s appearance and help even skin tone Help shield the skin from environmental stressors Help plump and moisturise the skin Fights the appearance of: Discolouration Uneven skin tone Skin damage caused by air pollution Perfect for mixing with: Age IQ Night and Day Creams, foundation or sunscreen Ideal for all skin types: Dermatologist tested WHAT S IN IT? Key Ingredient PhytoLumina Niacinamide Kombucha ferment Green tea Glycerin Hydrolized sodium hyaluronate Alteromonas ferment extract Vitamin C Aloe barbadensis leaf juice Function A proprietary blend of plant-based ingredients, alpinia officinarum root extract, physalis pubescens fruit juice and bidens pilosa extract, which helps skin look radiant and brighter. A well-known ingredient for more even-toned looking skin. A unique ingredient derived from fermented tea that offers a host of skin benefits. A well-known antioxidant that guards against environmental damage. Derived from lipids, this skin humectant absorbs moisture and protects the skin s natural barrier. Naturally present in the skin; binds water to skin to improve the appearance of volume and firmness. Helps shield skin from environmental stressors. A vitamin known for its antioxidant and skin-brightening properties. It s highly emollient and a well-known source of moisture and hydration. IN AN INDEPENDENTLY CONDUCTED CONSUMER STUDY: 74% of participants reported their skin looked rejuvenated. 73% of participants reported an improvement in the appearance of skin texture. 71% of participants reported their skin s natural glow was restored. WHAT S NOT IN IT? Parabens, colourants, DEA, propylene glycol, fragrance. WHEN AND HOW DO I USE IT? On first use, press the pump down to open the chamber, releasing the brightening ingredients into the liquid. Shake the container until the formula is completely mixed. For optimal results, add 1-2 pumps of product to your Age IQ Night and Day Creams, foundation or sunscreen. Use morning and evening. Use bottle within 15 days. Do not depress the pump to break the chamber until product is ready to use. PRODUCT FEATURES: IllumaBoost Brightening & Shield enhances your skincare routine by adding ingredients to your existing products that help brighten and hydrate, plus protect against environmental stressors. A combination of hydrating ingredients, including hydrolised sodium hyaluronate, also work to help plump and moisturise the skin. The unique, dual-compartment package seals the niacinamide and vitamin C blend in a separate chamber to preserve freshness until use. This product is tailor-made to amplify your current skincare products: simply mix a couple pumps with your Night or Day Cream, serum, foundation or sunscreen for a quick boost of skin-benefiting ingredients. IllumaBoost can also be applied directly to your skin. Its thin texture allows the product to immediately soak into your skin with no sticky or tacky residue. Net weight: 16mL/0.5 fl. oz. per bottle. 2 bottles per package. Ingredients:: Water (Aqua), Aloe Barbadensis Leaf Juice, Propanediol, Niacinamide, Erythritol, Hydrolyzed Sodium Hyaluronate, Glycerin, Ascorbyl Glucoside, Alpinia Officinarum Root Extract, Physalis Pubescens Fruit Juice, Bidens Pilosa Extract, Saccharomyces/Xylinum/Black Tea Ferment, Lactobacillus/Soybean Ferment Extract, Alteromonas Ferment Extract, Lecithin, Panthenol, Camellia Sinensis Leaf Extract, Centella Asiatica Extract, Dictyopteris Membranacea Extract, Glycyrrhiza Glabra (Licorice) Root Extract, Polygonum Cuspidatum Root Extract, Scutellaria Baicalensis Root Extract, Saccharomyces/Barley Seed Ferment Filtrate, Saccharomyces/Potato Extract Ferment Filtrate, Hydrated Silica, Hydroxyethylcellulose, Polysorbate 20, Maltodextrin, Gellan Gum, Disodium Edta, Butylene Glycol, Sodium Citrate, Potassium Sorbate, Ethylhexylglycerin, Sodium Benzoate, Acrylates/Vinyl Isodecanoate Crosspolymer, Sodium Hydroxide, Phenoxyethanol. The information on this page is for product training in Australia and New Zealand based on country-specific regulatory compliance.

9 PRODUCT TRAINING GUIDE AUSTRALIA & NEW ZEALAND 9 WHAT S IN THEM? Key Ingredient Hydromoist* SIG-1191 I-FIL4R Aloe vera leaf water Glycerin Echinacea extract Lavender Green tea Function Eye-V TM Hydrogel Patches Superior hydrator that helps retain water in the skin. Moisture Boost WHAT ARE THEY? These innovative, super-charged Hydrogel Eye Patches deliver a boost of intensive hydration to the eye area to combat the appearance of puffy, stressed or fatigued eyes. Featuring ThermoReact technology, an innovative delivery system that works with your skin s temperature, and powered by patented ingredients SIG-1191 and I-FIL4R, Nerium s Eye Patches offer benefits that appear like an instant eye lift. WHAT DO THEY DO? Eye-V Hydrogel Patches 5 Key Benefits: Hydrate the eye area Brighten the look of the eye area Firm the look of the skin Reduce the appearance of puffiness Diminish the appearance of fine lines Fight the appearance of: Dryness Puffiness Lines Wrinkles Perfect for use on: The skin under and around the eye area Ideal for all skin types: Dermatologist and ophthalmologist tested A patented, exclusive ingredient that works as an antioxidant and skin hydrator. An exclusive ingredient derived from white lily and Brazilian ginseng that is known to help reduce the appearance of puffiness, fine lines and dark circles. Nutrient-rich water that includes moisturising and hydrating agents. Derived from lipids, this skin humectant absorbs moisture and supports skin s natural barrier. Echinacea is a botanical known for its age-fighting and astringent benefits. Natural botanical known to calm and soothe skin. A well-known antioxidant that guards against environmental damage. IN AN INDEPENDENTLY CONDUCTED CONSUMER STUDY: 86% of participants reported the patches felt calming and refreshing to the skin. 82% of participants reported the patches provided a boost of intensive hydration. 77% of participants reported the patches reduced the appearance of puffiness. WHAT S NOT IN THEM? Parabens, colourants, DEA, Synthetic fragrance. WHEN AND HOW DO I USE THEM? Open a pouch and pull out the tray containing two delicate eye patches. With gentle pressure, swipe the tip of your index finger along the N side of the patch to remove it from the tray. Apply one onto the clean, dry under-eye area. Repeat on other side. (Apply with the N facing away from the skin). For optimal benefits, use one treatment each week. The patches can also be used as a quick pick-me-up before date nights, after late nights or after long flights. Relax and enjoy for 20 minutes as the ingredients soak into the skin. The patches will stay in place after application, so you can easily move around while wearing them. Gently remove and discard after use then softly pat remaining serum onto the skin. NOTE: Product must be used immediately after pouch is opened. PRODUCT FEATURES: Can be used as a complement to our Age-Defying Eye Serum for a complete age-defying eye regimen or as a standalone product. This hydrating formula is crafted with a high concentration of nutrientrich aloe leaf juice water, glycerin and Hydromoist* (polyglutamic acid) to supply moisture to the skin. The innovative ThermoReact technology guards and preserves the nourishing ingredients until the patches are applied, delivering key ingredients to the skin. The skin s natural temperature unlocks the key ingredients for the appearance of an instant eye lift. Ingredients: Aloe Barbadensis Leaf Water, Butylene Glycol, Water, Glycerin, Lavandula Angustifolia Flower/Leaf/Stem Extract, Lilium Candidum Flower Extract, Echinacea Purpurea Extract, Polyglutamic Acid*, Bisabolol,Camellia Sinensis Leaf Extract, Adenosine, Acetylglutaminoyl Farnesylcysteine**, Physallis Pubescens Fruit Extract,Tremella Fuciformis Extract, Scutellaria Baicalensis Root Extract, Pfaffia Paniculata Root Extract, Ptychopetalum Olacoides Bark/Root Extract, Chondrus Crispus Powder, Ceratonia Siliqua Gum, Lepidium Meyenii Root Extract, Lactobacillus Ferment Filtrate, Artemisia Princeps Leaf Extract, Houttuynia Cordata Extract, Citrus Junos Fruit Extract, Peg40 Hydrogenated Castor Oil, 1,2-Hexanediol, Peg60 Hydrogenated Castor Oil, Cellulose Gum, Caprylyl Glycol,Trideceth9, Ethylhexylglycerin, Disodium Edta, Dextrin, Caprylyl/Capryl Glucoside, Pentylene Glycol, Propylene Glycol, Sodium Citrate, Benzyl Alcohol, Potassium Sorbate, Potassium Chloride, Phenoxyethanol. The information on this page is for product training in Australia and New Zealand based on country-specific regulatory compliance. *Hydromoist (Polyglutamic Acid) is a registered product of Silicones Plus. **SIG-1191: US Patent No. 9,376,383.

10 10 PRODUCT TRAINING GUIDE AUSTRALIA & NEW ZEALAND Firming Body Contour Cream Optimera Formula WHAT IS IT? A clinically tested Body Contour Cream powered by our exclusive proprietary SAL-14 ingredient. This breakthrough formula helps firm and tone problem areas for a sleeker, more youthful-looking body. WHAT DOES IT DO? The Body Contour Cream: Helps smooth and tighten skin for a more toned appearance. Works to improve the appearance of cellulite and dimpled skin. Provides soothing benefits and moisture to your skin, leaving it feeling soft and hydrated. Key benefits: Smooths Tightens Firms Tones Perfect for use on: Upper arms Thighs Stomach Love handles Ideal for all skin types: Dermatologist tested. WHAT S IN IT? Key Ingredient SAL-14 Aloe barbadensis leaf juice Centella asiatica Forskohlii root oil White willow bark Caffeine Shea & cocoa butters Green tea Sodium hyaluronate Function A proprietary botanical blend featuring the antioxidant bidens pilosa and mauritia flexuosa fruit oil to help address existing signs of damage. This nutrient-rich ingredient forms the base of the formula. It s highly emollient and a well-known source of moisture and hydration. Aids the appearance of toning and tightening. Helps firm skin to reduce the appearance of dimpling. Known to have astringent and exfoliating benefits. Helps to smooth the appearance of dimpled skin. Natural moisturisers with well-known skin conditioning properties. A well-known antioxidant that guards against environmental damage. Naturally present in the skin; binds water to skin for volume and firmness. IN INDEPENDENTLY CONDUCTED CLINICAL TRIALS, PARTICIPANTS REPORTED*: Positive improvements in skin tone, elasticity and firmness. Improvement in the appearance of cellulite. *Based on expert clinical-grade study comprising 43 participants over 12 weeks. WHEN AND HOW DO I USE IT? Massage a small amount of product into each targeted area in a circular motion for a minimum of 20 seconds or until fully absorbed. To maximise results, use twice a day. Optimal times of usage are after a warm shower and before bedtime. WHAT S NOT IN IT? Parabens, colourants, DEA, propylene glycol, fragrance. PRODUCT FEATURES: This breakthrough formula is clinically tested and shown to help firm, tighten and tone problem areas. Product doubles as an advanced body moisturiser to smooth and hydrate skin. Net weight: 200 ml/6.7 fl. oz. Ingredients: Aloe Barbadensis Leaf Juice, Salix Alba (Willow) Bark Extract, Caprylic/Capric Triglyceride, Hydrogenated Polyisobutene, Cetyl Alcohol, Cetearyl Alcohol, Ceteareth-20, Caffeine, Camellia Sinensis (Green Tea) Leaf Extract, Plumeria Acutifolia Flower Extract, Isohexadecane, Glycerin, Hydroxyethyl Acrylate Sodium Acryloyldimethyl Taurate Copolymer, Butyrospermum Parkii (Shea) Butter, Theobroma Cacao (Cocoa) Seed Butter, Bidens Pilosa Extract, Mauritia Flexuosa Fruit Oil, Elaeis Guineensis (Palm) Oil, Coleus Forskohlii Root Oil, Disodium Tetramethylhexadecenyl Succinoyl Cysteine**, Centella Asiatica Leaf Cell Extract, Sodium Hyaluronate, Palmitoyl Dipeptide-5 Diaminobutyroyl Hydroxythreonine, Palmitoyl Dipeptide-5 Diaminohydroxybutyrate, Gossypium Herbaceum (Cotton) Seed Oil, Linum Usitatissimum (Linseed) Seed Oil, Sphacelaria Scoparia Extract, Schinus Terebinthifolius Seed Extract, Porphyridium Cruentum Extract, Tocopherol, Pullulan, Hydrogenated Lecithin, Ethylhexylglycerin, Tocopheryl Acetate, Dimethicone, Water, Polysorbate 80, Hydroxypropyl Methylcellulose, Xanthan Gum, Citric Acid, Phenoxyethanol, Sodium Bonzoate, Potassium Sorbate. The information on this page is for product training in Australia and New Zealand based on country-specific regulatory compliance.

11 PRODUCT TRAINING GUIDE AUSTRALIA & NEW ZEALAND 11 Prolistic Skin-Balancing Lotion with Probiotic Technology WHAT IS IT? As you age, your skin can begin to experience issues with its barrier function, leaving it more vulnerable to dryness and water loss. Nerium s Prolistic Lotion uses a proprietary prebiotic and probiotic lysate blend that helps soothe and support the skin s natural, healthy state. Prolistic Lotion uses key ingredients to help fortify the skin s barrier function and is ph-balanced to help maintain the acid mantle of the skin. WHAT DOES IT DO? Prolistic Lotion features ProRenew Plus and other ingredients that: Improve skin cell renewal Protect the skin s barrier Support natural exfoliation Help maintain skin health Deliver immediate and long-term moisturisation Ideal for all skin types: Dermatologist tested WHAT S IN IT? Key Ingredient ProRenew Plus Moisturising Complex* Soothing aromatic extract blend Function An exclusive blend of the probiotic lactococcus ferment lysate and prebiotic fructooligosaccharides, which supports a healthy skin microbiome and improves skin cell renewal, barrier function and natural exfoliation. A blend of super-hydrating ingredients that work to increase moisturisation and deliver 24- to 48-hour hydration. Offers a clean, refreshing, non-synthetic aroma to soothe and revitalise your senses. WHAT S NOT IN IT? Parabens, colourants, DEA, propylene glycol, synthetic fragrance. WHEN AND HOW DO I USE IT? Pump into your palm and apply generously over entire body. May be used at any time of the day whenever you need a boost of moisturisation. When using with Firming Body Contour Cream, first massage Firm into each targeted area, then layer Prolistic Lotion over it. IN AN INDEPENDENTLY CONDUCTED CONSUMER STUDY: 85% of participants reported their skin felt softer immediately after applying. 85% of participants reported their skin felt instantly soothed after applying. 84% of participants reported the lotion instantly relieved the sensation of roughness from their skin. 83% of participants reported the lotion helped restore moisture to their skin. 83% of participants reported their skin felt refreshed after using the lotion. PRODUCT FEATURES: This lightweight, water-break lotion helps the skin maintain a healthy microbiome via a prebiotic and probiotic lysate. This holistic product works to replenish and balance skin, counteracting skin-stripping issues that can be associated with harsh cleansing and antibacterial products, environmental stressors, and urban pollutants. This sheer, elegant lotion provides a blend of soothing, aromatic ingredients for calming and relaxing aromatherapy benefits. Net weight: 150 ml/5 fl. oz. Ingredients: Water (Aqua), Isopropyl Palmitate, Dimethicone, Lactococcus Ferment Lysate, Pentylene Glycol, Glyceryl Stearate, PEG-100 Stearate, Fructooligosaccharides, Sodium Hyaluronate, Glycerin, Sodium PCA, Hydroxyproline, Proline, Panthenol, Camellia Sinensis Leaf Extract, Cinnamomum Cassia Bark Extract, Coffea Arabica (Coffee) Leaf/Seed Extract, Glycine Soja (Soybean) Oil, Jasminum Officinale (Jasmine) Flower/Leaf Extract, Prunus Armeniaca (Apricot) Fruit Extract, Pyrus Malus (Apple) Fruit Extract, Rose Extract, Cananga Odorata Flower Extract, Cucumis Melo Cantalupensis Fruit Extract, Eugenia Caryophyllus (Clove) Flower Extract, Orchis Mascula Flower Extract, Caprylic/Capric Triglyceride, Disodium EDTA, Cetyl Alcohol, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Phenoxyethanol, Chlorphenesin, Sodium Hydroxide. *Moisturizing Complex: Water, Sodium PCA, Panthenol, Glycerin, Sodium Hyaluronate, L-Proline, Hydroxyproline. The information on this page is for product training in Australia and New Zealand based on country-specific regulatory compliance.

12 12 PRODUCT TRAINING GUIDE AUSTRALIA & NEW ZEALAND FAQs Q: HAVE NERIUM S SKINCARE PRODUCTS BEEN TESTED FOR ALLERGIC REACTIONS? A: Yes. The products have undergone rigorous, industry-standard dermatological safety testing to assess the potential for irritation and allergy. This ensures the vast majority of users will not experience an allergic response. Q: ARE NERIUM PRODUCTS SAFETY TESTED? A: Nerium products have undergone extensive safety testing. Testing has been performed at accredited laboratories, following Good Laboratory Practices and industry-recognised protocols. The products are safe to use. Q: ARE THERE OCCASIONAL DIFFERENCES IN NERIUM PRODUCTS? A: Our products are formulated with several proprietary compounds sourced from natural plants. Even though standard extraction protocols are followed, plant extracts may exhibit slight differences throughout the year depending on the environment and time in which the actual plants are harvested. These slight differences in appearance have no impact in any way on the safety, quality or efficacy of the product. Q: IS AGE IQ NIGHT CREAM CONSIDERED A MOISTURISER? A: No. Age IQ Night Cream was not specifically designed to moisturise, although there are certain ingredients in the formula that can help hydrate the skin. Age IQ Day Cream, however, is a very effective moisturiser. Q: CAN NERIUM PRODUCTS BE USED WITH OTHER SKINCARE PRODUCTS? A: Yes, there should be no impact on efficacy. As a general recommendation, you may want to test a small area of skin with both products before applying them on a larger area to see if there is any reaction to the combination. Q: CAN NERIUM PRODUCTS BE USED ON PROBLEM SKIN? A: Nerium products are cosmetics and are not designed to treat, cure or heal medical skin conditions. If you have a skin condition and would like to try the product, first test on a small area to ensure there is no reaction and that the product is compatible with your skin. Q: HOW DO I INTRODUCE NERIUM INTO MY DAILY ROUTINE? A: Every time a new product is introduced to your daily routine, you may or may not encounter a temporary response. In some cases, your skin may need to gradually become accustomed or adapt to a product prior to long-term usage. We recommend allowing at least two to three weeks for your skin to acclimate. If you have a severe reaction, stop using any new products and seek medical advice. Q: HOW SHOULD NERIUM PRODUCTS BE STORED? A: Due to the nature of the products, they can be impacted by extremely hot or cold temperatures (for example: being left in the trunk of a car). As a rule, follow the storage conditions stated on the package to preserve the product s highest quality as established by Nerium. Keep bottles at room temperature as much as possible. Q: DO NERIUM SKINCARE PRODUCTS HAVE AN EXPIRATION DATE? A: Nerium has established a two-year shelf life on our products; this time expectation is supported as long as the products are stored correctly. If you suspect the products have not been stored properly, please ensure the contents have not changed colour, consistency or smell before applying or selling. If this is the case, do not apply or sell the products. Q: CAN I USE THE EYE PATCH IN CONJUNCTION WITH THE EYE SERUM? A: Eye Patches can be used as a complementary product along with our Age-Defying Eye Serum for a complete age-defying eye regimen. It can also be used as a standalone product. Q: CAN I APPLY ILLUMABOOST BRIGHTENING & SHIELD DIRECTLY TO MY SKIN? A: Yes, IllumaBoost can be mixed with your product or applied directly to your skin. Its thin texture allows the product to immediately soak into your skin with no sticky or tacky residue. Q: WHAT HAPPENS IF I DON T USE THE BOTTLE OF ILLUMABOOST WITHIN 15 DAYS AFTER OPENING? A: The product is safe to use after 15 days of opening; however, the potency of the ingredients will diminish as time goes on. Q: SHOULD I CHANGE THE AMOUNT OF NERIUM PRODUCTS I USE FOR DIFFERENT SEASONS OR TEMPERATURES? A: External environmental changes can play a major role in impacting the condition of the skin. As the climate changes from winter to summer, your skin may become very dry or sunburned, requiring different amounts of Nerium products to be used to compensate for some of these transitional, more sensitive and reactive skin states. Q: DOES NERIUM WORK ON ALL SKIN TYPES? A: Nerium products are designed to work with all skin types. However, that does not eliminate the possibility that someone with highly reactive or sensitive skin may experience minor irritation. If you feel this may be the case for your skin, it s best to test the product on a small area before applying it to a larger area. This FAQ is written with an Australian and New Zealand perspective based on country-specific regulatory compliance.

13 PRODUCT TRAINING GUIDE AUSTRALIA & NEW ZEALAND 13 Key Ingredients Nerium products contain many of the best age-fighting ingredients on the market. These ingredients are standouts in the fight to combat the signs of ageing. Use this glossary to help you understand the incredible ingredients found in Nerium products. ADENOSINE An age-fighting ingredient known to combat the appearance of lines and wrinkles. ALLANTOIN Adds moisture to soften and smooth skin. ALOE BARBADENSIS LEAF JUICE Extracted from the leaves of the aloe vera plant, this powerful juice contains many beneficial components including polysaccharides, which are responsible for skin s natural ability to hydrate and retain water, and glycoproteins, which play an important role in supporting the core structure of the skin matrix. ALPHA LIPOIC ACID An antioxidant that supports the maintenance of good health. ALTEROMONAS FERMENT EXTRACT Helps shield skin from environmental stressors. BIDENS PILOSA (A KEY COMPONENT IN SAL-14) South American plant known for its high concentration of flavonoids with antioxidant qualities. BISABOLOL Extracted from the chamomile plant. Provides a soothing effect to the skin. BRAZILIAN GINSENG (A KEY COMPONENT OF I-FIL4R) Decreases the appearance of dark circles and puffiness under the eyes. CAFFEINE Energises the skin and smooths the appearance of dimpled skin. CASTOR SEED OIL This plant is indigenous to the southeastern Mediterranean Basin, Eastern Africa and India. The seed contains between 40 60% oil that is rich in triglycerides. When used on dry skin, castor seed oil lubricates and helps cells stay hydrated. CENTELLA ASIATICA Aids in the appearance of toning and tightening. CHOLECALCIFEROL (VITAMIN D) Aids in the absorption and use of calcium and phosphorus. COCOA BUTTER A natural, well-known moisturising ingredient that is high in antioxidants and fatty acids. COCONUT-DERIVED SURFACTANTS Sulphate-free surfactants that gently, but effectively, help cleanse the skin. COFFEE ARABICA SEED EXTRACT This patented extract is a natural mixture of bioactive molecules isolated from coffee. FORSKOHLII ROOT OIL A natural ingredient that helps firm skin to reduce the appearance of dimpling. GLYCERIN Derived from lipids, this skin humectant absorbs moisture and keeps skin s natural barrier intact. GREEN TEA A well-known antioxidant containing polyphenols, which guard against environmental damage. I-FIL4R An exclusive ingredient derived from white lily and Brazilian ginseng that helps reduce the appearance of puffiness, fine lines and dark circles. JOJOBA ESTERS Lightweight, natural moisturiser known for providing long-lasting hydration. KOMBUCHA FERMENT A unique ingredient, derived from fermented tea, that offers a host of skin benefits. LICORICE ROOT Works to diminish the appearance of discolouration for a more radiant, even-toned complexion. MAURITIA FLEXUOSA FRUIT OIL (A KEY COMPONENT IN SAL-14) Aids in skin hydration and supports skin elasticity. NIACINAMIDE A well-known ingredient used for more eventoned looking skin. PEPTIDE BLEND Peptides, advanced peptides and peptide blends are composed of amino acids and are the building blocks of proteins. They help smooth the look of existing wrinkles. PHYTOLUMINA A proprietary blend of the plant ingredients alpinia officinarum root extract, physalis pubescens fruit juice and bidens pilosa, it helps skin look radiant and brighter. PYRIDOXINE HCI (VITAMIN B6) Helps the body metabolise carbohydrates, fats and proteins. SAL-14 TM Our exclusive bio-extract combines the antioxidant bidens pilosa, a flower sourced from the Amazon, with mauritia flexuosa, a South American fruit oil rich in vitamins C and E, to help address the appearance of skin discolouration and other signs of ageing. SEA3C An exclusive blend of sea whip extract, betula platyphylla japonica juice and raffinose, which are known to moisturise the skin. SHEA BUTTER A well-known natural moisturising ingredient that protects skin from dryness and other environmental factors. SIG-1191 TM A patented, exclusive ingredient that works as an antioxidant and skin hydrator. SIG-1273 Our dual-action, patented molecule is specifically designed to provide maximal antioxidant protection and to reduce the signs of ageing. The basis of the molecule is an organic phytol compound that acts as a skin protectant. SODIUM HYALURONATE Naturally present in the skin, binds water to skin for volume and firmness. TC3-ARMOR A proprietary blend of trehalose, xylitol, glycerin and chia seed extract that helps remove skin-drying urban stressors accumulated during the day, while acting as a shield from environmental impurities.

14 14 PRODUCT TRAINING GUIDE AUSTRALIA & NEW ZEALAND Key Ingredients TETRAHEXYLDECYL ASCORBATE (VITAMIN C) A vitamin known for its antioxidant and skin-brightening properties. TOCOPHEROL (VITAMIN E) An antioxidant known to help protect the skin from free radicals. Key Terms UBIQUINONE (COQ10) An antioxidant that supports healthy skin structure. VERATRIC ACID An ingredient extracted from sparassis crispa (cauliflower mushroom) that helps fight the appearance of wrinkles. WHITE LILY (A KEY COMPONENT OF I-FIL4R) Helps reduce the appearance of puffiness. WHITE WILLOW BARK EXTRACT Known for its exfoliating benefits. Contains salicin, an aspirin-like structure that helps to reduce skin irritation. In discussing anti-ageing, there are many terms and phrases that are commonly referenced. The following definitions can help you better understand the science behind anti-ageing. ANTIOXIDANTS Antioxidants work to protect cells from free radical damage caused by environmental factors such as smog, pollution and sun exposure. Can be man made or naturally occurring. EMOLLIENT A substance with the ability to soften and soothe the skin. EXTRINSIC FACTORS Environmental factors, such as sun exposure, stress, inflammation, poor eating habits, pollution and smoking. Each can lead to the visible signs of ageing on the skin. FREE RADICALS An especially reactive atom or group of atoms that has one or more unpaired electrons. They can damage cells, proteins and DNA by altering their chemical structure. Antioxidants fight free radicals. INTRINSIC FACTORS Physiological and genetic causes of ageing skin, including poor circulation, reduced estrogen, diminished cell turnover, decreased collagen and decreased elastin synthesis. OXIDATIVE STRESS Oxidative stress occurs when an imbalance exists between the production of free radicals and the body s ability to counteract or detoxify their harmful effects with antioxidants (see Antioxidants and Free Radicals). SURFACTANT Cleansing property that emulsifies and washes debris and oil from the skin. *Source: Signum s R&D Experimental Biology Conference The Key Ingredients and Key Terms sections are written with an Australian and New Zealand perspective. Please refer to each country s Product Training Guide for approved language and claims. The Product Training Guide is for internal use by Nerium Brand Partners only.