Skincare Group Presentation

Transcription

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2 Skincare Group Presentation SET UP: Set-up your: products in three groups (if possible) - skincare, facial treatment products and basic makeup (as per PC Pack options), clipboards (with client care form / wishlist), headbands, pen, mirror. Set up your workstation: catalogues, PC packs, visual aids/script, disposable applicators for make up, small spray bottle filled with water and some Fibrella cloths/face washer (for handcials) Set up bathroom: fibrella cloths/face washers, Cleanser (Calm and RE9), eye make up remover and cotton wool rounds Set-up your checkout station: order book/forms, curiosity packs, host packs, calendar, catalogues, calculator, pen). AS GUESTS ARRIVE: Greet Each Guest (try to remember their name as it is excellent for building rapport) Ask them lots of questions (see xx for example questions you can ask) including: How do you know the host? What do you do (work)? How long have you worked at xx? You must be really passionate about what you do? Do you love what you do? Do you have kids? How old? Names? What does your partner do? be helpful to the host (eg ask if they need a hand serving drinks, getting the door as guests arrive).

3 Thank-you

4 Thank-you ABOUT 5-10 MINS AFTER EVENT START TIME Have all guests seated around dining room table or similar space to begin. INTRODUCTION Introduce yourself Thank everybody for coming and explain your connection to host. Explain this is your business and it is based on word of mouth / referral - we don t advertise, wont find products in retail outlets Explain what expect emphasising fun, education and some time out for them Confirm you will be asking four questions at the end of the event - F - favourite product O - what would you would love to order H - would you like free products and heavily discounted host packs by hosting your own party O - are you curious to learn a little bit more about what I do and the Arbonne opportunity

5 My Arbonne Story

6 MY STORY Connect with the Guests by sharing your story (be brief). Be relatable, authentic and real Write your story in the space below if you need to refer to it. Highlight pain points the guests might share e.g. include info about being present for your kids if guests are mums, work long hours (many unpaid) but only ever get same income every week So before we begin, I would love to share with you a little bit about me and my background and how I came across this business. Insert 60 second story ASK: Just imagine what your life could look like if you had more money or more time. What would you do? This business is so simple and so much fun. It could actually be a great fit for you too. So watch what I do today and if you want <insert pain points>, then please let me know as I am looking for 2 people to join my team and be personally coached and trained by me. So consider doing your future self the biggest favour and let me know if you re curious to find out more for yourself or someone you know. Ask guests about their knowledge of Arbonne (if yes ask What have you heard? Have you tried the products? Do you know any consultants?). Be excited if they have heard about brand or know a consultant

7 Arbonne s History It s our responsibility to leave the earth a better place than we found it for generations to come Stian Morck - Managing Director

8 ARBONNE HISTORY Share some info about Petter Morck and the brand philosophy and connect guests to vision and brand Founded in Switzerland 37 years ago (in 1975) by Petter Morck. Arbonne actually means beautiful tree in Swiss Hold up catalogue You won t find Arbonne in stores and we do not pay expensive models to promote our brand. All the models in our catalogue are Arbonne Consultants and their families. Share quickly while fanning catalog All of our products are consumable Products that everyone already uses (go through different ranges) Go through the 3 categories of skincare and cosmetics: Economy, Premium, Ultra Prestige ASK - Has anyone heard of La Mer and La Prairie before? (If yes, have they used them? If not, why not?) Reinforce the cost of the products from these two brands products and how cost effective buying the entire Arbonne pack is relative to buying only one of these brands products (without compromising on the quality or efficacy) Explain main difference in cost is due to business model - no middle men. Explain how simple and clean our business model is - (word of mouth and link to what guests are already doing when referring things or places or services to their friends all the time without getting paid. Explain you are paid a thank you cheque instead of the clients money going to a CEO or Board of a large multinational company

9 Pure Contains NO Animal products or by-products Mineral Oil Artificial colours or flavours/ sweeteners Petroleum Toluene Synthetic chemicals / fragrances Dyes Formaldehyde Talc Parabens Phthalates Sodium laurel sulphate

10 PURE Explain Pure part of brand philosophy Arbonne is built on a brand philosophy of pure - safe - beneficial. So it is more about what is not in our products than what is in our products that is our key point of difference. What is not in our products are things like (call out 3-4 of their personal favourites off the visual aid) Mention 1300 ingredients banned for use in personal care products in the EU while less than 15 are banned in Australia and the US. Explain if products are manufactured in China & ingredient cannot be sourced, they are permitted to substitute it but not list replacement!!!! Whereas Arbonne s products comply with the EU standard and list every single ingredient on our packaging and our website.

11 Safe 98% KOSHER CERTIFIED CRUELTY FREE

12 SAFE Explain Safe part of brand philosophy Our products are: dermatologist tested ophthalmologist tested paediatrician tested macro-biological tested hypoallergenic but we do not test on animals - Vegan Certified & Gluten Free certified. Explain benefits with our product for clients who have previously not been able to use any skincare or cosmetics because of extreme skin sensitivities are able to use Arbonne!

13 Beneficial Arbonne works here

14 BENEFICIAL Explain Beneficial part of brand philosophy Explain diagram and how skin is like a mattress - it needs to be turned over. Explain if the cells are not turned over, as we age the collagen and elastin production slows down so skin gets thinner, fine lines and wrinkles appear and become deeper and our skin gets drier. Arbonne products are designed to continue to turn the cells over and maintain the skins natural elasticity, texture and tone. Confirm products actually do what they say they are going to do. Share personal story or borrow one. EG our RE9 Corrective Eye Cream is clinically proven to visibly reduce dark circles and puffiness around the eye area and it does just that. We stand behind the efficiency of our products so much that we offer a 45 day money back guarantee but we have a less than 1% return rate which is a testament to the products working and our clients loving them! In a nutshell, if our products didn t work, our business wouldn t work and I stand here today as proof it does work. You get to experience first hand just how good they are today and see what the fuss is all about.

15 Client Care Form

16 CLIENT CARE FORM Get clients to fill out first section (to the first dark bolded line). Before I take each of you into the bathroom to cleanse your face, I have two questions for you to answer 1. Firstly, how has your face changed in the last 5-10 years? (expect responses like, more lines/wrinkles, dehydrated, larger pores, increased pigmentation and link back to the products we will be using to get their desired result) 2. Secondly does anyone have what you would consider sensitive skin? (if yes) What do you mean when you say sensitive? (Redness, dryness, breakouts is not sensitive and they should be fine using the RE9 range). If the client has rosacea or dermatitis then consider using RE9 and prepping them for the experience of what might happen as per the below or simply use Calm range). Explain what they might expect - mild tingling, warmth on their skin or a flushed pink/red complexion is a normal response. Confirm if tingling switches to a stinging or burning sensation (and it will be fairly immediate) then let you know and explain there is nothing wrong with the products or skin, it is just that the skincare was too active for their skin type. Confirm the guests can write their colour matches for makeup and there is a section to circle favourite products by category. Confirm the wishlist isn t an order form! The biggest problem most people have when they come and learn at these events, is they want everything! You ll be very pleasantly surprised how affordable Arbonne is, even though we have very high end formulations based on European Standards. So lets begin! You are now going to experience our daily routine - which is a simple, smart 5 step system for morning and night. You will also experience some of our treatment products - without the need for expensive facials or knives!

17 Anti-Aging RE9 Advanced STEP 1 STEP 2 STEP 3 Smoothing Facial Cleanser Genius Nightly Resurfacing Pads Regenerating Toner

18 RE9 ANTI-AGING SKINCARE ROUTINE Take guests 1:1 into bathroom with their clipboard and headband. Complete the second section with them and get to know them better - ask them some further questions about themselves e.g. what do they do, do they have kids, how do they know the host. Confirm with client if skin sensitivities and choose RE9 or Calm if more appropriate. Eye Make Up Remover RE9 - STEP 1 RE9 Soothing facial cleanser Whether you like a creamy or foaming cleanser, this ticks both the boxes. It contains plant derived moisturising agents so it wont strip your skin of its natural oils or dehydrate them. I love it because it is really easy to rinse off and removes all my make up! ASK: How does this feel in comparison to other cleansers you have used before? TIP: If guest has fine skin and wears no makeup they may only need to cleanse once a day at night time. Get the next person in and repeat until all guests have washed their face. RE9 - STEP 2 Genius Resurfacing Pads Remind guests that as this is a topical exfoliant (works like Pacmen), so make sure they wear a good quality sunscreen product the next day especially if summertime. Amazing for minimising skin pigmentation and dark spots, reducing break outs, evening out skins surface and texture, reducing scars and of course minimising fine lines and wrinkles. RE9 - STEP 3 Regenerating Toner This product is so much more than just a Toner! It contains Vit B3 (which boosts skin cells immunity and skin cells repair mechanism) as well as Siberian Ginseng which is used to treat stress so if you keep a bottle at your desk it will physically help to calm you down and if you re feeling low, a few spritz s will actually lift your mood! AND it also acts as a fantastic makeup setting spray It is packed full of antioxidants and loaded with Vitamins C and E which regenerate skin tone and firmness. Helps to minimise pores and restores the skins ph balance which facilitates the absorption of the products you are about to put on It is alcohol free and non drying on the skin I love it for all of its functions and for the fact that it is a spray - so I do not waste a lot of the product by pouring it onto a cotton wool balltting spray as was used in the Kimye Wedding (Kardashian / Kanye wedding) Explain this is a plant based retinoid - so a concentrated plant derived Vitamin A & they only use this product at nighttime after cleansing.

19 Anti-Aging RE9 Advanced STEP 4 STEP 5 STEP 6 Intensive Renewal Serum Eye Cream Day / Night Cream

20 RE9 - STEP 4 Intensive Renewal Serum Powerhouse product and the hero in the daily skincare range and one of the products I get most excited sharing. Contains powerful peptides which are little cellular messengers that actually instruct cells to produce more collagen and if the cell is damaged, behave like a healthy cell and reproduce more healthy cells. Contains AHA s (alpha hydroxy acids) which break down the glue that holds the dead skin cells to the surface of the skin. Also contains sea buckthorn extract thats purpose is to lock moisture in and protect the skins natural barrier Scientifically proven to diminish the appearance of fine lines, wrinkles and acne scarring Angelina Jolie has publicly declared her love for this product without being paid to do so! RE9 - STEP 5 RE9 Corrective Eye Cream OR Lifting and Contouring Eye Cream (guest to choose) Explain they probably recognise or can relate to the fact that our eye area is the first place to show the visible signs of ageing. Everyone over age of 20 should use eye cream as prevention is better than cure! The skin around our eyes is a 1/3 the thickness than the rest of our face and we have very little collagen and elastin fibres around our eyes and this is why the first visible signs of ageing occur here. We also have no oil glans around the eyes so it is therefore so important that we hydrate this area. Contains caffeine which is a natural stimulant and is clinically proven to diminish the appearance of dark circles and puffiness as well as Vit B3 which helps skin retain moisture. Explain we have two eye creams that have different benefits so guest chooses which one they would like to use (lift and smooth versus min dark circles and puffiness). RE9 - STEP 6 Day or Nightcream Daylotion - we have three options so guest to choose the matching Daycream with or without SPF ASK: did you know that dehydration of the skins calls causes premature ageing (fine lines/wrinkles) and can also cause breakouts (too much sebum production as a result of dryness) The daydreams contains orange stem cells (which provide antioxidant protection, protect skin from photodamage by absorbing UV radiation and provide anti-inflammatory benefits), Vit B3 and sea buckthorn extract. Amazing and highly effective day lotion that doesn t feel oily. Night Cream - At nighttime our body goes into rest, rejuvenation and repair mode and the nightcream facilitates the same process with our skin which is our biggest organ. The nightcream contains hyaluronic acid which is an amazing ingredient to use for its hydration and nourishment properties. ASK: Did you know that 1g of hyaluronic acid can hold 6 litres of water! Now imagine what this will do for your skin without that heavy or oily feeling! It also contains powerful peptides that repair collagen, regenerate skin cells so while getting your beauty sleep, your skincare is helping you too!

21 Facial Products STEP 1 STEP 2 STEP 3 Exfoliating New Cell Scrub Cellular Renewal Mask Facial Oil

22 FACIAL TREATMENT PRODUCTS We are now going to go through some of our incredible treatment products. Explain having a handcial (a facial for your hand) and mention option for a party specifically for facials - e.g. Friday Night Facials FACIAL PRODUCT 1 - FC5 NEW CELL SCRUB This product is designed to gently buff away the dead loose kin that needs a helping hand to come off. It is an instant way to brighten and re-texturise the skin. The exfoliant is bamboo and jojoba extract ASK: How amazing does the scrub smell? FACIAL PRODUCT 2 - CELLULAR RENEWAL MASK Explain this is a topical exfoliant like the Genius Pads. Product exfoliates on a deeper level than the scrub (pacmen analogy) - it contains alpha hydroxy acids that dissolve the glue that holds the skin cells together so that the fresh new baby cells can surface faster as the dry dehydrated cells are lifted off. One of the many reasons I love it is that you get far superior product penetration as a result of this process AND my make up glides on as I have a smooth surface and improved texture! My skin also looks brighter and more plump! Explain the 3 things they could experience - tingling, pinkness and heat or cold. All normal responses. Reinforce that this is a 5 minute mask - it will continue to work as long as you have it on your skin. Share useless fact about the ingredients - contains pineapple and papaya enzymes and back in the day, pineapple pickers used to have no fingerprints as the pineapple enzymes used to dissolve the surface layers of their skin! This is the same concept which gives this mask its effectiveness. FACIAL PRODUCT 3 - FACIAL OIL ASK: Does anyone have dry skin? Explain product is absorbed into the dermis layers and get to work hydrating and nourishing the new cells so when they make their appearance as your skin turns over the will look incredible! ASK: Have a look at your hands, can you see the difference between the one that has had the treatment and the one that hasn t - it is lighter and brighter? ASK: How does it feel? ASK: Has it softened any lines and the texture of your hand? ASK: Imagine what this would look like on your face if you did this once a week!

23 Beneficial Arbonne works here

24 The Cellular Renewal Mask and Facial Oil along with many of our other products work at the dermis layers of the skin - so at a cellular level (not just on the surface) so you will notice a significant difference in your skin over the next 2-4 weeks as your cells turnover.

25 Is your skin worth the price of a cup of coffee?

26 MINI CLOSE - IS YOUR SKIN WORTH MORE THAN A CUP OF COFFEE Recap all the products they have tried in order. ASK: What has been your favourite product/s so far? Don t forget to note them down on your form! Share the price for the products they have tried Explain it often gets to this stage and everyone is always really impressed with the results but think it is going to cost a small fortune to purchase them as the brand heritage is Swiss and ultra prestige. ASK I have a question for you - is your skin worth more than a cup of coffee a day? Count out products (1-8) while explaining pack and confirm free shipping and free product - a value of $ for only $ (incl VIP Membership fee) which equates to just on $50 per product or $3.50 a day. Confirm they get a minimum of 20% off all other purchases for the next 12 months. I always like to get the cost out in the open as I completely understand this could be a big hit on your credit card for this incredible skincare system but it works out to be just $3.50 per day. For those of you who have partners who buy a slab of beer or two a month this equates to almost the same cost to them per day as this incredible system would for you. It is totally worth spending the money on yourself to look and feel as good as you do now! Confirm many women spend money every single month on their nails, their hair, eyelashes, spray on tans but only ever get facials on special occasions like their birthday or for Christmas and then often wait till the voucher is almost about to run out before claiming it. Confirm the pack is such an affordable, time effective and simple way to treat yourself and get the ongoing results you deserve. So you can use the rest of this party to have a think about this pack and how you can get it into your bathroom!

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28 COMMERCIAL BREAK - DEAL OR NO DEAL How to play: 1. To start the game: Explain to everyone what s inside the envelopes! ONE FREE PRODUCT Not just any old product or something you will never use - it is a product from our best sellers list valued at up to $105 and could be one of the products you have already tried today 2. Get everyone to choose their envelope of gift bag and make sure they know No Peaking 3. Now explain the rules: Ok so here s how to play. You say DEAL if you re happy to grab 3-5 of your friends over and host your own party. Not only will you get whats in your envelope you ll also be helping the current host She gets a $50.00 gift voucher to spend on whatever she wants You can choose the style of party. A Skincare facial party - where everyone gets a DIY facial and basic makeup class A Makeup class - where everyone learns hands on how to do a full face including a smokey eye A Spa party where everyone gets a foot soak and face mask using our detox range OR A Nutrition sampling class - where we talk about a healthy 30 day detox challenge And you can choose where to have it. You could have it At home or At work or In a quiet little restaurant/cafe Once you ve said DEAL, you get to open your envelope/bag and see whats inside OR you say NO DEAL and you hand me your envelope/bag back without knowing whats in there So who s in? DEAL OR NO DEAL? OPTIONAL (especially if no one says Deal)!!!!!!!!!! 4. Deal Sweetener: The 1st two people that shout out DEAL you ll get whats in your envelope, you ll give your host the $50 gift voucher AND you ll also get to choose ANY product of your choice for $35 at the time of your party. So who s in? DEAL OR NO DEAL?

29 H O S T Make up Workshop Skin Care Party A P A R T Y 30 Days to Healthy Living Spa Party Workplaces Home Hens Partys Mother Daughter

30 COMMERCIAL BREAK - ASK FOR A PARTY BOOKING OPTION 2 I am now going to have a quick commercial break and share with you the different types of parties you can book. Go through the party menu and be excited when you talk about them!

31 Makeup Basics Starter Pack OR Primer Liquid Foundation CC Cream Translucent powder Bronzer Mascara Add on s: Blush Brow Pencil Lipstick

32 MAKEUP BASICS You will need to select a model for this session - either the host or a guest who you would love to get to know better ASK: Who here loves make up? ASK: Who has worn make up the same way forever? ASK: Who would love to watch me apply a basic face of make up on <insert host or guest name> and get some new tips and tricks? Remind them about hosting if they want to learn some more detailed application techniques (eyebrows on fleek and smokey eye) Step 1 - Primer Have all guests apply this product with their fingers on their face to feel how velvety smooth it is while you apply it to your model. ASK: Who has heard about a Primer before or know what this product does? I love this product because fills in fine lines / wrinkles & large pores, creates a smooth surface, acts like a glue. Step 2 - Liquid Foundation (or CC Cream) Apply this to one side of your models face first for colour that works (don t get technical here) Step 3 - Translucent Setting Powder ASK: Does anyone use or know what a setting powder is? Using a Mineral Powder Brush polishes the powder into the skin for a flawless look. Step 4 - Bronzer ASK: How do you typically apply bronzer? Confirm more effective technique - 3 or E technique. ASK: Can you see how beautiful the finish is? Step 5 - Mascara If you have the time, you can finish the look with some lip colour and blush. ASK: Who would like to be colour matched to the CC Cream or Foundation? Colour match guests and give full basic face if 4 guests or under. If more than 4 guests then encourage 1:1 follow up apps. ASK: What was your favourite tip? ASK: How much did you love the feel of the Primer? ASK: Who uses the back of their hand to colour match themselves? Confirm correct place to colour match and go

33 A Generous Compensation Plan District Manager $300 - $1,400 per month Area Manager $1,600 - $3,600 per month Regional Vice President $6,800 - $9,500 per month National Vice President $19, per month

34 COMMERCIAL BREAK - BUSINESS OPPORTUNITY Share info about the business in the event it is a fit for any of the guests or some they know Confirm main reasons why people start a network marketing business. They want to earn additional income, Have financial freedom, Have their own business, Have more time, Get more personal development, Help others, Meet new people Support their retirement or Leave a legacy. Talk through income levels and business can be done as a hobby or as a serious business. ASK: What would an additional $500 per month mean for you and your family? What about an extra $2,000 per month? Or how about an extra $6,500 per month. Confirm Arbonne pay you to teach, train, coach and mentor others to build a successful business. Go through all the other benefits: Free holidays Free jewellery The Mercedes Benz cash bonus program The business is willable The top 2 levels get Tiffany for Christmas every year, flowers on their birthday, flowers for Australia Day, gifts for Valentines Day. Global training conference is in Las Vegas every year. Hold up a demo bag as a highly effective option to run the business Go through ways to run the business (parties, demo bags, samples, 1:1 s, markets)

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36 COMMERCIAL BREAK - KICK START Discuss Kick Start platform and our teams point of difference. Joining the number 1 team in Australia Supported by the most incredible online training platform. Confirm reason people quit network marketing - lack of support, training and the how - the business strategies. Confirm what they would get in our team ASK: Still have dave doubts or fears that this business wouldn t work for you? You are not alone, everyone when they start have fears and hesitations such as: I don t have enough time I have no sales experience I don t know enough people I don t want to sell to my friends. I am not outgoing enough I had these and so many more. But what if this business works for you? What if you could get off the treadmill of life and pursue your passions and what makes you happy? What if you could be there for every school pick up and drop off (or select another appropriate pain point based on your knowledge of them)? Instead of asking yourself what is it doesn t work ask yourself what if it does? ASK: If you keep doing what you are doing, where will you be in 5 years time?

37 Gifting Arbonne

38 GIFTING ARBONNE Discuss how they can refer friends and family to you and be able to gift someone incredible free experiences. ASK: Who do you know who deserves a free facial? Who do you know who has never experienced a facial before, or someone who you think would love to learn how to apply make up or someone who couldn t be here today but would have loved the experience, or someone who has problematic skin? Confirm you are always looking to give a beautiful experience to someone. Go back to client care forms and ask they add in any make up products Once everyone has highlighted their favourites, I am going to offer the chance to get a free product!

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40 COMMERCIAL BREAK - DEAL OR NO DEAL OR ASK FOR A PARTY BOOKING (again) OPTION 1 And now we are going to have some fun and play Deal or No Deal again especially seeing as though you have seen the amazing makeup products now you might want to book in a make up masterclass! Give a reminder on how to play. ASK: So who is in? DEAL or NO DEAL?

41 H O S T Make up Workshop Skin Care Party A P A R T Y 30 Days to Healthy Living Spa Party Workplaces Home Hens Partys Mother Daughter

42 COMMERCIAL BREAK - OPTION 2 Go through the party menu and be excited when you talk about them! This brings us to the end of this experience!

43 3 WAYS TO SAVE

44 3 WAYS TO SAVE There are 3 ways to save with Arbonne and I am going to take you through each one.

45 $105 Membership Registration + 35% - 80% Discount on all orders Wholesale Consultant + Free product on initial qualifying order + Ability to earn an additional income + Earn additional cash and other incentives including Tiffany jeweley, free holidays, Mercades Benz cash bonus program and so much more!

46 $105 Membership Registration Wholesale Consultant + 35% - 80% Discount on all orders + Free product on initial qualifying order + Ability to earn an additional income + Earn additional cash and other incentives including Tiffany jeweley, free holidays, Mercades Benz cash bonus program and so much more!

47 $27 Membership Registration + 20% off all products for a year VIP Loyalty Program + Free gift with your first order over $210rrp + Access to personalised service and VIP events + 40% off special value packs + Credits through preferred advantage program + Access to exclusive deals and sale events + Receive credits and free shipping vouchers

48 VIP LOYALTY PROGRAM + Don t have to wait for Myer or David Jones to have a sale + Can get them all year round at a heavily discounted price + It is delivered to your home or workplace without you ending to leave your couch! + You get bonuses on your birthday, + You get access to exclusive VIP deals and sales as well as so much more. (read from slide and hand out pack options talking through the amazing deals and free products you can get when you join)

49 Invite a few friends and get... + Exclusive access to host packs Host + Take home gift pack + Minimum 35-50% discount + Free products + Friends, freebies, rewards and fun!

50 Invite a few friends and get... + Exclusive access to host packs Host + Take home gift pack + Minimum 35-50% discount + Free products + Friends, freebies, rewards and fun!

51 Thank-you

52 THANK YOU Thank host again. Thank everyone for coming. ASK: What is the number 1 thing you have learned tonight? ASK: How good is your skin feeling? Confirm events like these are the lifeblood of our brand and your business and express gratitude to those who have said they will book a party or referral with you. Confirm <host> gets access to the exclusive host deals and free product options as well as the opportunity to get any single product from our entire range for only $35 (excludes brush set and Genius device) so you will be talking to her last! Explain what doing this business is helping you do: come home to your children stay at home with your children create a better life for yourself with greater choices and time freedom I am conscious of the time, so who needs to leave shortly as I can ask you your four questions first. Those four questions to refresh your memory are: favourite product, what would you like to order, are you keen to host your own fun party and are you or someone you know interested in this opportunity. CLOSE! and move to the closing area.