Waxing Frequently Asked Questions

Transcription

1 Waxing Frequently Asked Questions Why won't you wax my face for me? On women, the facial hair (except the eyebrows) is under hormonal control. Unlike the rest of your body hair, facial hair when waxed will come back thicker, stronger and bring friends! Obviously we are in the business of helping you eliminate your hair problem, not making it worse. Therefore we do NOT wax on the hormonally controlled areas of the female face. Period. We will happily tweeze or wax your eyebrows for you and professionally sculpt them. Perhaps you'd like to consider having them permanently shaped with expert electrolysis. Gentlemen, we are happy to wax on the face. Many men love never shaving again instead waxing their beards once a month and never having prickly fill. Is it safe to get waxed? I heard you can catch diseases from waxing ick!? Being highly germaphobic ourselves we really appreciate this question. In this area it is very common to see poor hygiene in waxing establishments. On a recent Department of Regulation and Licensing enforcement sweep of Wisconsin the Department reported that 50% of establishments had violations we utilize fresh hospital grade latex-free disposable gloves for EVERY waxing service to minimize exposure. We also NEVER double dip waxing sticks as this transfers bacteria to the warm wax pot and allows it to breed there and passes it to the next client. For strip waxing (where one uses a heated wax, applies it to the skin then rubs a piece of fabric or strip on the wax then zips off the strip hence the name strip wax) we utilize the patented PHD Waxing System. PHD stands for Professional Hygienic and Disposable. It has disposable applicators that are changed for EACH client and a one way valve in the applicator that prevents the wax from "backwashing" like a roll on system does so the used wax and applicator never touch the wax supply eliminating any chance of cross contamination of product. For hard waxing of coarse hair such as bikini line or under arm hair, we utilize fresh applicators for each application and NEVER double dip or if you are frequent client we simply keep and label your own pot of wax used only for you. We clean the skin before each treatment with state approved antiseptics and utilize hospital level disinfection and sterilization on all our non-disposable implements and tools. Waxing is very safe with proper after care by the client and proper hygiene by the technician.

2 If you have a doubt about your salon's waxing, see sticks sitting in their wax pot, or they don't glove, don't risk an infection just leave immediately. Really, you wax men too? What kind of guys do that? All sorts of men, especially one who wants to look great without any effort. Every day we work with male clients from all walks of life from farmers to construction workers to teachers and executives. Being hair free isn't just for women. Many men are enjoying being maintenance free and riding themselves of unwanted back hair, nose hair, eyebrow hair, and other excess body hair. Many very athletic men including bicyclists, body builders, swimmers, and runners find waxing far more esthetically pleasing and easier than shaving body hair before competing and don't miss razor rash. Unlike shaving stubble, waxed areas grow in finer and softer feeling and pass the "snuggle" test. Is it easier to shave every day or wax once a month? We wax on men from the waist up. How should I prepare myself before getting waxed? The best way to prepare yourself is to first relax and know you're in good hands. Our staff is very well trained and experienced. Our goal is to make this treatment as pleasant as possible and to help you be as comfortable with the procedure as possible. Trust us, we've seen it all before! You can be confident in our hygiene practices and in our skill. We have done thousands of body waxes including thousands of extreme bikini line work for men and women. You may want to avoid using harsh soaps or astringents for 2 hours before and after waxing. Definitely avoid any tanning or hot water (hot showers, hot soaking baths, hot tubs etc.) for 8 hours before or after treatment. A normal warm shower to clean up before waxing is appreciated. Some clients choose to take an OTC pain reliever such as Advil or Tylenol 45 minutes before their appointment. We have also found that clients that take an antacid or two 30 minutes before their appointment experience less redness post treatment. If you are taking prescription medications for acne or using Retinol type products we will be unable to provide you with waxing services due to the potential for skin damage. How often should I get waxed? Your Electrologist will develop a custom treatment plan for you detailing how often you need to come in for best results. On average every 3 to 4 weeks is the recommended or when the hair reaches 1/4 inch in length. The first wax it is ideal to have hair slightly longer, about 1/3" long. We can always trim hair that is too long, but it is difficult to get smooth results if hair is not long enough! Better too long then too short!

3 Will the treatment hurt--i've seen waxing in movies...will I die? It will be uncomfortable but tolerable. The first time you wax is always more uncomfortable than later waxes. After all, you have allowed those hairs to grow for years in some cases and they can be extremely coarse. If you can tweeze you can wax just fine. As you continue with waxing the treatments will be more and more comfortable as we are dealing with new smaller hairs and you will be able to space them out a bit more. Removing hair directly from the follicle is never super comfortable, but our staff is professional, fast, and highly experienced. If you can stand to remove a band-aid really fast you can wax just fine. Really in the movies, they do just about everything wrong or shall we say on purpose for dramatic effect? Professional waxing is so fast you'll be done before you know it and really, you'll be okay the sensation stops immediately after. What should I wear? This of course depends on the area to be waxed and your personal comfort/modesty level. A few suggestions: Avoid wearing clothes that will fit tightly over the area to be waxed. This can cause uncomfortable chafing or rubbing after your waxing. For the back or chest to wear a darker colored soft shirt as wax can stain lighter colored fabrics and stiff shirts or scratchy fabrics will hurt! Without hair as a buffer you will find your skin to be MUCH more sensitive. For the underarms, you may wear a tank top or remove your shirt. For most hair patterns, ladies may keep their bra on. For leg waxing you may wear looser fitting pants or skirt and for full leg waxing an old swimsuit or underwear. Avoid wearing new fleecy sweatpants you haven't washed for leg waxes as you may find when you get home you are covered in sweat pants fuzz. We will provide disposable underwear for those females having bikini line/genital waxing done as there can be some wax residue and we'd hate to ruin your favorite pair of underwear. We also utilize the disposable underwear to assist in stretching the skin tight making waxing more comfortable for you with less risk of bruising. With the Playboy or the full Sphinx wax it is easier for us if you are comfortable without your underwear and instead use our disposable pairs but we respect your modesty. For all bikini line waxing, during the treatment if you prefer you can wear your own underwear as we can work around it. Depending on what hair you would like removed, select appropriate underwear styles (i.e. a thong if you want the derriere waxed) and not your favorite pair.

4 How long will it take? That depends on the area and how much hair you have. We never upcharge. For bikini waxing plan up to an hour, for legs and bikini up to 90 minutes. For a back or chest plan up to 60 minutes. For underarms or arms plan minutes. If you are an electrolysis client we simply charge by treatment time. We will only charge you for the time we use and we will do our best to estimate the worst case scenario for you ahead of time so there are never any surprises here when it is time to pay if you are receiving the electrolysis client discount. Generally, virgin waxing takes longer then subsequent waxes as there will only be the active growing hair present so there will be less of it. If you are a waxing only client please see our fee schedule below. For all bikini line waxing, during the treatment you can leave your underwear on or off. Depending on what hair you would like removed, select appropriate underwear styles (i.e. a thong if you want the derriere waxed). What kind of wax do you use? We utilize many different types of both hard and soft wax depending on the area to be waxed, they type of hair growth and the client's skin. We do not change any additional fees for hard waxing and tend to use hard wax (a.k.a. stripless wax, European wax or Brazilian body wax) on underarms and bikini lines as a rule as these tend to have very coarse hair and hard wax does not remove the outer layer of skin like strip wax does. Since some areas of the body like legs can benefit from the extra exfoliation that strip wax provides, we routinely use strip wax on legs, and backs. Why do you need to see my driver's license or a photo ID? The most important reason is we care enough to establish your real identity and protect your identity from potential problems--imagine if someone took your wallet and wanted to use your credit cards to get services! As we are taking your personal and health information, the HIPPA regulations also require we verify your identity. A positive identification of you with your picture and name (like a valid photo ID shows) protects us and you from liability. We also need to be sure you are over 18 and can legally agree to treatment. Due to recently enacted legislation to protect consumers, in order to accept credit card payments we also need to establish and verify your identity each time we accept payment. To do this we could keep a copy of your ID on file like many doctors and dentists do, we could ask you to show your photo ID each time, or we can take our own photo of you after verifying your photo ID and keep it in your treatment file.

5 Our liability insurer requires us to verify and protect your personal information and we do. Our privacy policy is to never release your information to anyone (except as required by law) period. You will never see your picture used for anything other than to identify you. I've heard there are different types of Bikini Waxes or patterns. What patterns will you do? Great Question! We offer many types of Bikini Wax Treatments for men and women: Including the Regular Bikini, Brazilian Bikini, the EO, Playboy Bikini, The EC2, the Boxer Brief, and the Sphinx (a.k.a. the Full Monty, the Bare All Bikini and incorrectly as a Brazilian). Presented in order from least hair removed to most: The Regular or Standard Bikini Wax - For ladies, this wax removes all hair outside of the brief style panty line. This is a very conservative wax, perfect if you need a clean line for a swim suite or athletic brief. The Brazilian Bikini Wax - Is really a very modest wax for ladies and is all about the backside! Picture what is covered by a thong, we don't remove what would be covered everything outside the thong goes. It leaves a rectangle-like stripe or triangular shape in the vaginal area, two to three fingers in width. Hair is NOT removed from the labia (outer folds of the vulva also called the lips). Hair is removed from the derriere (buttocks) and in the cleft between them. Named for the look made famous by Brazilian women that wear tiny thong Bikinis, as you could never spot any hair when looking from behind. With the Brazilian it's not what you leave up front it's what you don't leave as viewed from behind. The Playboy Bikini Wax - Basically we will remove all the hair from the vulva/genital region leaving a small "landing strip" in various shapes on top of the pubic mound. All hair is removed from the labia; all hair is removed from the derriere. Named after the famous Playboy Playmates featured in the magazines because that's what you'd see on the models. We commonly hear this called the Brazilian around here so that makes us giggle a little bit... This is an excellent choice if you tend to have the dreaded "swampy" condition or suffer from yeast infections. From a hygienic perspective, this can be the best option for easy cleansing and drying of the genital area. Genital hair tends to trap moisture creating a perfect warm moist environment for a host of bacteria and fungal infections. If you happen to have psoriasis in the genital region, this is the wax we would recommend, you'd be surprised how quickly it seems to clear up once waxed. The Sphinx or Bare All Bikini Wax - For men and women. In ladies, hair is entirely removed from the vulva area, labia, and from the derriere. Just like the name says, it's bare all. Sometimes this treatment is referred to as "The Full

6 Monty" Bikini Wax and in these parts incorrectly as a Brazilian bikini wax. For men this would be removing all the hair that would be covered by brief style underwear. If you would like the upper thighs done, perhaps you would like the Boxer Brief pattern which removes what would have been covered by a Boxer Brief style of underwear. So um, it's due to be "that time of the month" when my bikini waxing appointment is scheduled should I cancel? We realize that hair removal doesn't always coincide with your most convenient moments. Although you will be feeling "not so fresh" really it doesn't impact our job at all or bother us in any way. Feel free to keep your appointment as generally unless you are telling us we'd have never known. We would recommend you utilize a tampon or the Instead soft cup type product, If you are a tampon user you can tuck the string up and we will be all set to wax away. We respect your comfort level and if you would rather reschedule of course we understand. I have just tons of hair...i feel like sasquatch...really can you help me too? Absolutely, remember what is a lot of hair to you and what is a lot of hair to us in our professional experience, are two very different things. Trust us, you aren't alone, and every day we assist people just like you in eliminating years of embarrassing hair from virtually anywhere. No one has too much hair for us to deal with. Can I record or take a picture of my treatment to show my friends? As cool (and potentially innocent) as it may seem to snap a couple quick pictures or record a treatment, it also opens a Pandora's Box we strictly forbid access to. To ensure compliance with our privacy policy, we ask you to respect our privacy and that of our other clients. For this reason, cameras, cell phones that record or have cameras, and any other recording devices are not permitted to be used. Stealth actions are not funny or a joke to us either as we take privacy seriously and we'd hate to have to involve the authorities. If you have a special need or reason, ask to speak with the boss lady and she may grant you conditional permission for recording. Without prior written approval however, no recording or pictures. Should I be tipping? At our practice, we feel that every client deserves outstanding service for every treatment and as such it is included in the fees you pay. While everyone loves extra money, tipping isn't expected or accepted at our office. Our entire staff is on salary here so you need not feel obligated to one technician and we are

7 well taken care of. There are, however, other electrolysis practices and most salons and spas that feel differently so if you visit a new place feel free to ask. If you are price shopping don't forget to add in a standard 20% gratuity to other place's fees. What forms of payment do you accept--do you send a bill? We accept cash, checks, Visa, Discover, or MasterCard at the time of service. We are happy to provide a receipt or statement if you need it for your FLEX spending plan, income tax returns for deduction as an un-reimbursed medical expense, or your records. Ideas To Make Your Treatment More Comfortable Avoid caffeine 6-10 hours before treatment. Don't smoke 2-4 hours prior to treatment. You may want to try taking your favorite OTC analgesic, such as Tylenol, Advil, or aspirin, 30 minutes before your treatment. Practice using deep breathing and other relaxation techniques. Remember it will be over very quickly. Consider using one of the topical anesthetics (numbing agents) we offer before you arrive for your treatment. Try taking an antacid (Tums, Rolaids etc.) minutes before your treatment, it helps reduce redness double quick! We Will Not Be Able to Wax the Following Clients Waxing services are not recommended and will not be performed for those clients using (or have used in the last 6 months) Acutane or Retin A products. If you have utilized these or similar products please be aware there is a very real risk of loosing skin if you wax as these products by their very nature thin the skin! We are also unable to wax if you have tanned on the day of your waxing appointment, or if you have a visible sunburn or other non-intact skin issue for your own safety.