Arbonne Skincare Experience Workshop Script

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Miranda Lucas
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Arbonne Skincare Experience Workshop Script SET UP 1 1. Seasource Rescue Wash and fibrella cloths in bathroom 2. Clipboards/mirrors on table and pens - Clipboards optional 3.

1 Arbonne Skincare Experience Workshop Script SET UP 1 1. Seasource Rescue Wash and fibrella cloths in bathroom 2. Clipboards/mirrors on table and pens - Clipboards optional 3. Inside clipboards (or on table) - Client Care Forms ASVP Pack optional 4. EOA and Who We Are Manifesto on table. Manifesto Banner lecturn size - optional 5. Products display grouped in Pack A, Pack B and Pack C as per Inspiration Nation ASVP form 6. Makeup case away from table 7. Catalogues away from table to distribute after workshop 8. Order book in second location with business opportunity brochure, EOA, DA invite 9. Fibrella cloths close by for wiping mask off hand 10. Laminates : Host rewards with Preferred Advantage on reverse ASVP with Best Seller pack on reverse 4 Ways to Win with 4 Workshop Options on reverse Clinical Results Price list with highlighted Ranges provide with catalogue at the end or keep it in the clipboards

2 ARRIVE 30mins EARLIER WHEN GUESTS ARRIVE Arrive 30 mins earlier for set up. Use the time to build rapport with guests and start to FORM them. Friends, Occupation, Relationships, Message N.

45pm for a 3pm start, kick off at 3.15pm even if guests havent arrived. Out of courtesy to host and to the guests who are here we will start now.

2 2 ARRIVE 30mins EARLIER WHEN GUESTS ARRIVE Arrive 30 mins earlier for set up. Use the time to build rapport with guests and start to FORM them. Friends, Occupation, Relationships, Message N.B Host coaching Tips: Host request guests to arrive 15 mins early to ensure it starts on time. Leave catalogue distribution till end of presentation. Start within 15 mins - eg if Host said 2.45pm for a 3pm start, kick off at 3.15pm even if guests havent arrived. Out of courtesy to host and to the guests who are here we will start now. As people arrive take them into the bathroom & have them wash their hands with the SEASOURCE RESCUE WASH. Explain that this is also great for cleaning your MAKEUP BRUSHES. (and great as an emergency shampoo) SCRIPT KEY - colour reference Text coloured GREEN is a reference to the ACTION to be taken during the workshop. Text coloured BLACK are the words to be SAID during the workshop. OTHER COLOURS = Refers to specific products. INTRODUCTION (No more than 10 mins) 3 Welcome and explain connection to host. You are clearly here because you care about your health & well being (and of your family), and want to make smarter product choices. Thank the host. Arbonne is a word of mouth business so it doesn t advertise. So workshop /presentation hosts are vital part of Arbonne s business. For this reason, the host rewards are very generous - it s a great incentive. Ask Host to share Why Arbonne for her. (prepare host beforehand that you will ask this). At the end, I ll be sitting over. point to 2nd location and would love to have you come on over 1:1 to share today s experience with me. I will ask you 4 simple questions: (FOHO) What your Favourite product was, whether you would love to hear more about our business Opportunity, whether you d love to Host a group pampering, and what you d love to Order. We are here to test-drive these beautiful award-winning plant-based products and for you to enjoy some pampering! You ll be pleasantly surprised how affordable Arbonne is, even thought it is a high end formulation based on European standards. Before we start, I m quickly going to tell you a bit about Arbonne our company and the product difference, so you know why these products are so exceptional.

4 PRESENT THE SLIDES: (USE LAPTOP, IPAD OR printout in binder) 1. The Arbonne Story Key points botanical, 35 yr history, key countries. Swiss heritage and now global opportunity. Pure Safe Beneficial.

The Arbonne Product Advantage What I love is not only what is in the products, but what is NOT 4. What is Network Marketing? How we are able to share our exceptional products at an affordable price.

Income potential Not only do we have first class products, but a wonderful business opportunity for anyone interested in having their own business without all the usual headaches associated with that.

*Please note the images shown above & on page 5 are from the Discover Arbonne slide presentation on The Source. INSERT YOUR 60 second story... 5 1. What I used to do/currently do. 2.

3 4 PRESENT THE SLIDES: (USE LAPTOP, IPAD OR printout in binder) 1. The Arbonne Story Key points botanical, 35 yr history, key countries. Swiss heritage and now global opportunity. Pure Safe Beneficial. Petter Morck, our founder, had a vision of a synergistic approach to anti ageing - both what you put on your skin & in your body. 2. The Arbonne Product Advantage Pick a few key points 3. The Arbonne Product Advantage What I love is not only what is in the products, but what is NOT 4. What is Network Marketing? How we are able to share our exceptional products at an affordable price. Cutting out the middle man and through the clean, simple business model of network marketing and direct sales. 5. Income potential Not only do we have first class products, but a wonderful business opportunity for anyone interested in having their own business without all the usual headaches associated with that. We literally have a business in a box for $105, plus your starter kit to be able to share the product experience with others. *Please note the images shown above & on page 5 are from the Discover Arbonne slide presentation on The Source. INSERT YOUR 60 second story What I used to do/currently do. 2. What I didn t/ don t love about it. 3. How I came by Arbonne. 4. What I love about it/success/results/experiences. 5. What I am excited about for my future. 6. If you would love to explore how this could help you, have a chat with me at the end as there are many options to do so. 7. Legal Disclaimer slide must be brought up - This is an effort based business. OK now you know a bit about Arbonne and the calibre of the products you are about to test-drive today!

6 So before we start can I ask you all a question? How has your skin changed in the last 5-10 years? What things have you noticed?

The range we are going to experience today targets all those areas and has been independently clinically proven to work in just 24 hours! It s our flagship anti-ageing skincare line, RE9.

It is our best-selling category in all of Arbonne globally because people see fast results and keep repurchasing. So, in front of you, you have a clipboard with a Client Care Form.

4 6 So before we start can I ask you all a question? How has your skin changed in the last 5-10 years? What things have you noticed? (Expected replies - open pores, dehydrated, more lines, pigmentation, dryness etc...) Great! The range we are going to experience today targets all those areas and has been independently clinically proven to work in just 24 hours! It s our flagship anti-ageing skincare line, RE9. Briefly refer to Clinical Results laminate that can be placed in centre of table for viewing later. It is our best-selling category in all of Arbonne globally because people see fast results and keep repurchasing. So, in front of you, you have a clipboard with a Client Care Form. If you can take a few minutes to complete that for me, that helps me best serve you moving forward. You ll also note on the bottom of that form is a section called My Wishlist. You ll be experiencing quite a range of beautiful products today, so I encourage you to write down those items that you really love. This isn t an order form it s just a list so you can keep track of the products you ve loved. START EXPERIENCE 7 So today you are going to experience our daily routine which is a simple, smart system. 5 steps for morning and night. You will also experience some of our amazing treatment products no need for expensive salon facials. No need for knives or needles! You can do it all from home! Before we go to the bathroom, I need to ask if anyone here has a sensitive skin that reacts to certain ingredients? If yes - What have you reacted to before and what kind of reaction? (If taking guests to bathroom, ask this question there) Arbonne products are hypoallergenic as well as plant based, so although they are safe, they are also results driven with active ingredients that stimulate the skin to improve it. If you are someone that uses no products on your skin, or someone that uses very basic products, then you may experience some tingling, pinkness or warmth when using Arbonne today for the first time. Know that is quite normal and will subside quickly as your skin adjusts. (If extreme sensitivity indicated, guide them through the Calm range) If not already done, invite guests into bathroom individually and have them wash hands with Seasource Rescue Wash. Do step 1 of skincare routine eg cleanser in bathroom. OR you can use bowls at the table

8 PRE-SKINCARE ROUTINE OPTION: Have Easy on The Eyes Eye Makeup Remover available with cotton pads, for those with a lot of eye makeup on. It s an upselling winner!

1 Step 2: RE9 Regenerating Toner. This is antioxidant rich and loaded with vitamins A, C and E which regenerates skin tone and firmness.

5 8 PRE-SKINCARE ROUTINE OPTION: Have Easy on The Eyes Eye Makeup Remover available with cotton pads, for those with a lot of eye makeup on. It s an upselling winner! Step 1: RE9 Soothing facial cleanser. Doesn t contain any Sodium Lauryl Sulfate so it s gentle and doesn t strip your skin.contains algae extract to promote collagen production. 1 Step 2: RE9 Regenerating Toner. This is antioxidant rich and loaded with vitamins A, C and E which regenerates skin tone and firmness. Helps to minimize pores and restores ph balance (good for moisture absorption). Alcohol free so non drying. By spraying it on directly, you are not going through product as fast as you would if using a cotton wool ball. 2 Step 3: RE9 Intensive Renewal Serum This is our powerhouse product in the daily routine. It contains AHAs (Alpha Hydroxy Acids) to break down the glue that holds dead skin cells to the surface of your skin. Speeds up skin cell renewal so skin. Ensures your moisturizer works harder. Scientifically proven to diminish the appearance of fine lines, wrinkles and acne scaring. Avoid eye area. Step 4: RE9 Corrective Eye Crème The skin around your eye area is 1/3rd the thickness of the rest of your face, so has to be treated separately and with TLC. We have very little collagen and elastin fibres around this area and the first signs of ageing will appear around the eyes. Protects and repairs delicate eye tissue, and reduces appearance of fine lines, wrinkles, dehydration and puffiness. Also contains natural lightening agent to reduce appearance of dark circles So in summary, this is your winning product if you are keen to address dark circles, fine lines or puffiness

10 Step 5: Day Crème OR Night Crème Who here Works in air conditioning or spends time outside with sun exposure? OPTION: 5.a 5.b a. Day Crème Increases skin s ability to hold and retain moisture.

This is the easiest way to give your skin some vitamin treatment this product has high concentrations of advanced moisture - enhancing ingredients that support collagen production. b.

This night cream repairs cells while we sleep. It is light and is a critical anti-aging product. All skin types should use an effective night cream.

If you are concerned with sagging, loose skin, these 2 products will help it bounce back to help your skin look firmer, tighter and smoother. *Refer to Clinical Results on p.22 of catalogue.

6 10 Step 5: Day Crème OR Night Crème Who here Works in air conditioning or spends time outside with sun exposure? OPTION: 5.a 5.b a. Day Crème Increases skin s ability to hold and retain moisture. Nourishes and protects with anti-ageing elements. Contains SPF 15 to protect. This is the easiest way to give your skin some vitamin treatment this product has high concentrations of advanced moisture - enhancing ingredients that support collagen production. b. Night Repair Crème Do you all know what happens in your body while you sleep? Your body repairs its cells, at least the best it can with whatever you give it. The same happens with our skin. This night cream repairs cells while we sleep. It is light and is a critical anti-aging product. All skin types should use an effective night cream. Poor night moisturisation (or none) can contribute to excessive dryness, oiliness or acne. Re9 Lifting & Contouring Eye Cream Lifting & Contouring Cream Broad Spectrum SPF15. If you are concerned with sagging, loose skin, these 2 products will help it bounce back to help your skin look firmer, tighter and smoother. *Refer to Clinical Results on p.22 of catalogue. You have just experienced your daily routine to maintain the health & hygiene of your skin. We also have several treatments to help support your daily products. 11 SKINCARE BOOSTER FOR NIGHT here s the first of our specialist treatment products. GENIUS RESURFACING PADS OPTION 1 Demo on face if your guests are well seasoned skincare users Directly after cleansing OPTION 2 Demo on hand. What is Genius? Genius Resurfacing Pads is Arbonne s best selling product and it does what it says will do - goodbye dullness, hello radiance, so long fine lines, wow smooth skin! So if you, or someone you know suffers from acne, acne scarring, pigmentation, sunspots, uneven skin colour or tone - this powerful product is for you. This is a botanical retinoid, supercharged with Vit A, so there s no need for a prescription! It does this through a complex of botanicals and retinoids - which is a very concentrated dose of Vitamin A.

12 GENIUS RESURFACING PADS (continued) Vitamin A is a multi tasker; (a fixer, that supports collagen and elastin production) to plump, and brighten the complexion.

7 12 GENIUS RESURFACING PADS (continued) Vitamin A is a multi tasker; (a fixer, that supports collagen and elastin production) to plump, and brighten the complexion. Use 1 Resurfacing Pad for the whole face nightly after cleanser. Because it is highly active, bringing fresh new cells to the surface, it is important you wear a day moisturiser with sunscreen which you should be doing anyway! Instant Lift Gel We call this uplifting product the push up bra for the face! It will help to firm and lift the skin within minutes After one use, 95% of women in a clinical study felt skin tightening and firming Use a tiny amount all over the face including around the eyes, directly after applying the Serum. Today, you can feel the texture on the hand. You can receive this product FREE today I will share how in a few minutes! 13 DIY FACIAL DEMO ON HAND (Pack B) Next up, you are going to experience your very own at home facial. No need to spend the big bucks at salons, when you have access to incredible products you can use in the comfort of your own home. Given our face has experienced a lot today, we are going to give our hands a little bit of a facial! Suggested names - FRIDAY FACIAL SUPER SKIN SUNDAY... A fast and inexpensive way to boost the performance of your skin in just 3 easy steps once a week! In under 20 minutes you are done. (Have a small spray bottle of water and fibrellas on the table. Have them get a pea sized amount of the scrub and apply a squirt or 2 of water. Massage into the skin for 30 seconds. Wipe off with fibrella.)

14 FACIAL PRODUCT #1 FC5 NEW CELL SCRUB FC5 New Cell Scrub - designed to gently buff away the dead loose skin that just needs a helping hand to come off so that other products work efficiently.

FACIAL PRODUCT #2 RE9 CELLULAR RENEWAL MASQUE Consultant applies masque to the top of the guests hand by swabbing small quantity with a cotton bud or spatula.

3 things you could experience with this product - tingling, pinkness and heat. Voted best mask in Total Beauty Awards Australia by the public 3 times over. Product formulator, Dr.

Gives your skin a deep cleanse and removes dead skin cells on an intercellular level that a scrub can t reach. Instant Glow! Use at night once a week takes 5 minutes.

8 14 FACIAL PRODUCT #1 FC5 NEW CELL SCRUB FC5 New Cell Scrub - designed to gently buff away the dead loose skin that just needs a helping hand to come off so that other products work efficiently. An instant way to brighten and retexturise the skin. FACIAL PRODUCT #2 RE9 CELLULAR RENEWAL MASQUE Consultant applies masque to the top of the guests hand by swabbing small quantity with a cotton bud or spatula. Cellular Renewal Mask - Exfoliates on a deeper level, dissolving the hardened glue that bonds cells together, so that the fresh, new baby cells can surface faster. 3 things you could experience with this product - tingling, pinkness and heat. Voted best mask in Total Beauty Awards Australia by the public 3 times over. Product formulator, Dr. Peter Matravers is most proud of creating this. No need for abrasive, sand blasting of micro dermabrasion treatments with this skin perfector. Gives your skin a deep cleanse and removes dead skin cells on an intercellular level that a scrub can t reach. Instant Glow! Use at night once a week takes 5 minutes. Apply the RE9 Renewal Masque to the top of one hand. Leave it there for several minutes whilst you describe the benefits/use. Remove with a moist Fibrella or cotton pad.. Ask the guest to compare hands and ask if they they can see that the hand that had the scrub & mask is lighter? Softer? Has it brightened the skin and softened the lines? FACIAL PRODUCT #3 FC5 INTENSE HYDRATION MASK Apply the FC5 Hydration Mask to top of hand. 15 Hydration Mask - now gives you a big drink of water to replenish and maintain moisture. You can choose to sleep with this product on, or remove it after 15 min and continue with your nightly routine. Leave on whilst you wrap up the skincare segment SKINCARE WRAP UP You all look radiant...how fabulous does your skin feel? Recap the products they ve tried (individually hold up) the daily routine and the facial product. Hold up the whole Re9 set in it s set box. What was your favourite product? Arbonne stand behind the quality of their products & offer a 45 day money back guarantee! Hold up Pack A and Pack B options and explain how they work. Remove Hydration Mask. If you loved the Facial experience, order Pack B by ticking the box now. Introduce Pack C Makeup Basics - you are about to experience makeup magic for yourself A B C

16 REMEMBER: Run through 4 Ways to Win laminate to lead into Makeup Basics segment MAKEUP BASICS DEMO on HOST or other volunteer Who here loves makeup or has worn their makeup the same way

If you would LOVE to learn what colours suit you or fresh new tips, I encourage you to book in a makeup workshop.

You can see on the Client Care Form we have a couple of make up workshops, Makeup Basics or the 5 Minute Face Workshop you can tick one of these now.

They apply our product professionally and you have ALL you need for only $47! Makes a great gift too. Step 1: Primer (my secret to no budge, no smudge makeup!

Demonstrate primer on model & pass around for all guests to try This product has also been awarded Best Primer in Australia by the Total Beauty Magazine Readers for 3 years in a row!

9 16 REMEMBER: Run through 4 Ways to Win laminate to lead into Makeup Basics segment MAKEUP BASICS DEMO on HOST or other volunteer Who here loves makeup or has worn their makeup the same way for years? And is ready to move on? Today we are going through makeup basics as an extension to our skincare. If you would LOVE to learn what colours suit you or fresh new tips, I encourage you to book in a makeup workshop. You can chat to me at the end if you d love to lock in a date with the girls whether it be the same group from today or another group of friends you think would love it. You can see on the Client Care Form we have a couple of make up workshops, Makeup Basics or the 5 Minute Face Workshop you can tick one of these now. MAKEUP BASICS DEMO continued 17 BRUSHES : Well applied makeup requires great brushes. In alignment with our Vegan certification, they are not animal derived. They apply our product professionally and you have ALL you need for only $47! Makes a great gift too. Step 1: Primer (my secret to no budge, no smudge makeup!) Who would love to have fresh looking makeup ALL DAY? Demonstrate primer on model & pass around for all guests to try This product has also been awarded Best Primer in Australia by the Total Beauty Magazine Readers for 3 years in a row! It reduces the appearance of your pores, and creates a canvas for your foundation to glide on. You will use less foundation and the primer ensures your foundation stays on all day. Step 2: Liquid Foundation This product is lightweight and velvety. It is loaded with vitamins so is feeding your skin nutrients and protects you with SPF15! Beauty with benefits! It provides a medium to full coverage and a semi matte finish. As a casual foundation, try the CC Cream that will leave the skin looking fresh and dewy. Apply to 1 side of model s face so people can see the difference. Continue to apply all over. 2 1 CC Cream

18 MAKEUP BASICS DEMO continued Step 3: Trans Powder or Mineral powder If you want more coverage and a polished look, you

down, or you may even love to try our CC product.

3 Step 4: Bronzer To give you a sun kissed look and highlight key features.

Use disposable wands. 5 MAKEUP WRAP 19 So that s just a basic makeup demonstration. What was your favourite tip?

I love that our packaging is 100% recyclable too.

10 18 MAKEUP BASICS DEMO continued Step 3: Trans Powder or Mineral powder If you want more coverage and a polished look, you would use both liquid foundation and Mineral Powder foundation this pack gives you a lot of flexibility you can dial it up or down, or you may even love to try our CC product. The mineral powder brush: Polishes the mineral powder into the skin for a flawless finish. 3 Step 4: Bronzer To give you a sun kissed look and highlight key features. 4 Step 5: Long Story Mascara To strengthen and lengthen, with key ingredient bamboo extract. It s also water resistant. Use disposable wands. 5 MAKEUP WRAP 19 So that s just a basic makeup demonstration. What was your favourite tip? You ll find our makeup lasts a good 6 months if you are using it almost every day. I love that our packaging is 100% recyclable too. Arbonne has a very strong Green Commitment, diligently reducing the size of their surface materials as well as being a certified Carbon Neutral company. WORKSHOP BOOKING SPIEL Have box of goodies < $57 in a box in middle of table. So, choose one of these products that you love and you ll get this by hosting your own workshop. We have a few workshops options to choose from. We can set a date at the end when finalising orders.

20 CLOSE I trust you all enjoyed yourselves and learned some new tips and tricks! What was everyone s absolute favourite product or favourite tip?

11 20 CLOSE I trust you all enjoyed yourselves and learned some new tips and tricks! What was everyone s absolute favourite product or favourite tip? I m going to give you each a catalogue to look through now it contains all our beautiful health and wellness products for the whole family. So just to recap you can purchase products individually at the prices in the catalogue, Or you can join our loyalty program and become a Preferred Client which allows you to shop online anytime for the next 12 months and get 20% - 40% off your orders. Becoming a PC also gives you the opportunity to take up these incredible offers today. Refer to relevant Packs laminate and Preferred Advantage laminate *Please note: The Arbonne catalogues are updated during the year and are available to purchase from the Arbonne website. Or, you may love to do what I do and join us! When you look through the catalogue you will see all the models are Arbonne Consultants and from such diverse backgrounds. Lawyers, Doctors, Dancers, Mums. 21 I m so grateful for this business and love sharing it with people, so if you are open to exploring a forward thinking online business, or if you know someone that might be looking for change, please let me know. We are the fastest growing direct sales company in Australia right now. This is hardly work. AND I just love it! I m going to be here for another 20 minutes. 1 by 1, Id love you to come over and share your experience. Some of you may love to purchase, book in a date with the girls for another workshop or just have a chat with me about your skin or makeup concerns. And remember, anything you order tonight goes towards Host X s rewards which is really exciting! Thank you so much for allowing me to share my business and these beautiful products with you. And again, a special thanks to HOST for bringing you all together to be here today. *In your 1:1 Remember to cover the 4 FOHO questions from your intro (Friends, Occupation, Relationships, Message)

22 OTHER TREATMENT OPTIONS: TREATMENT PRODUCT #5 RE9 Age-defying Neck Crème Apply to throat in an upward and outward motion The neck and eye areas are the most delicate parts of your skin.

TREATMENT PRODUCT #6 RE9 Body Firming Cream Contains proteins, collagen support and advanced peptides for increased smoothness, elasticity and firmness.

12 22 OTHER TREATMENT OPTIONS: TREATMENT PRODUCT #5 RE9 Age-defying Neck Crème Apply to throat in an upward and outward motion The neck and eye areas are the most delicate parts of your skin. The neck is often neglected and therefore shows the signs of ageing. This neck cream visibly firms and tightens the décolletage and neck. Smoothens the appearance of fine lines. TREATMENT PRODUCT #6 RE9 Body Firming Cream Contains proteins, collagen support and advanced peptides for increased smoothness, elasticity and firmness. Great for stretch marks, bumpy skin, dryness and sun damage TREATMENT PRODUCT #7 Collagen support supplement Contains vitamins A,C,D & E helps build the beauty from the inside by supplying nutrition that specifically addresses hair & skin function and health. Results from our independent clinical study showed people got results twice as fast by taking this powerhouse caspsule. 23

RE9 Advanced Collection Key Selling Points Overview

RE9 Advanced Collection Key Selling Points Overview Smoothing Facial Cleanser Regenerating Toner Intensive Renewal Serum Corrective Eye Cream Restorative Cream Broad Spectrum SPF 20 Sunscreen Extra Moisture