S E P T E m b E r / O c T O b E r

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1 edit T H E C O L O U R E X P R E S S I O SEPTember/October 2017

2 x Liz Griffiths, General Manager Matrix editor s letter As summer comes to an end and autumn emerges, it s time to reflect and give that hair colour palette offering a refresh. This month the Matrix team bring to you the Colour Expression Edit! Research shows that over the last year colour services have seen an increase, with 25% of women now having a colour service the last time they visited a salon. And the great news for salons is that with more clients looking for this specialist service that they can t recreate at home, the amount spent in salons is increasing, now at an average of 55 across the UK. And we are seeing an increase in spend across a range of ages - with and year olds seeing the biggest increase. Matrix has the right colour palette to suit the needs of both of these groups; whether your client is looking for something more subtle and natural or feeling a bit more daring to opt for a vibrant and rich colour result. We ve seen recent trends of rose golds and purples hit our Pinterest and Instagram feeds so now Matrix are offering an even more exciting solution 3 brand new Color Sync Vinyl shades especially formulated with Vivid Dye Technology for your clients seeking more bold and brave results. contents Colour Expression PRODUCT STORIES: Bond Ultim8 Meet the Colour Experts PRODUCT STORIES: Christmas 18 Education 19 SALO STORIES On the other side of the spectrum, we are also seeing a huge trend in everything natural. A study recently showed that 80% of women want to look natural through their choice of make-up and the colour of their hair. Our SOCOLOR.beauty Extra Coverage range is the perfect solution to erase any fears of block coverage and helmet hair through the ever so popular balayage techniques, giving a blended, natural colour result as well as condition, leaving your hair feeling soft and less brittle (especially with help from our Bond Ultim8 system!). And we are now offering 5 new beautifully natural SOCOLOR.beauty Extra Coverage shades. So whatever trend you re looking to work with, Matrix supply the right offering of colours, tips and tricks to help you create the specific desired results for your clients. As you ll begin to start thinking about Christmas gifts, so do your clients! In this edit we ve included a sneak peak of our gorgeously presented Christmas packs to suit the needs of every client. From the professional but affordable Total Results range, the naturally inspired Biolage range and the truly luxurious and natural Biolage R.A.W. range. Finally, if you haven t already tried it, the Club Matrix website offers you the ability to earn rewards every time you shop, discover e-education and access exclusive digital content for your business. So why not log on and discover it today. Head to to start earning your rewards. We hope you enjoy the Colour Expression Edit! 02 matrixhaircare.co.uk 03

3 Colour Expression WHICH HAIR COLOUR TRIBE ARE YOU? Barely THere Perfect for clients looking for a natural, radiant finish. 04 m at r i x h a i r c a r e. c o. u k We re saying goodbye to summer and hello to the crisp autumn mornings, but this doesn t mean your hair has to go into hibernation. Whether you prefer something more natural or want to dial up your look for a bold, radiant result, Matrix has a full colour palette for everyone to truly express themselves. Bold & Brave Perfect for clients looking for a bold, rich finish. 05

4 Colour Expression OUR FAVOURITE BARELY THERE SERVICES Perfect for your clients aged over 45, who want to cover their greys whilst keep their hair looking natural. Here are our top grey coverage services and techniques that will get your clients coming back more often. BLEDED BALAYAGE A new take on Balayage for a natural, contoured result. Section a diamond shape at the crown of the head. Apply the darker shade to the diamond and blend with a lighter shades through the mid-lengths and ends. 504 Bond Ultim8 OMBRE MELT THE FACE STROBE Bring out your clients features through lighter tonal placements to add depth Using shades similar in level to create a natural gradient of colour for clients that want to tone down their grey whilst maintaining a multitonal, reflective result. Rb Bond Ultim8 and dimension to the hair. Create a zig zag pattern at the front hairline, apply a lighter shade onto the front section and a darker shade to the rest. 504 Bond Ultim8 06 matrixhaircare.co.uk 07

5 Colour Expression OUR ATURAL PALETTE An ever growing palette, for endless coverage creations... EUTRAL WARM Adds a hint of warmth for a bronzed glow result (ew & improved Dream.age alternatives) The natural make-up trend is absolutely booming right now and is all about of having the right colour palette and the right services. The same applies to hair colour. With our new SOCOLOR.beauty Extra Coverage ude palette we have created 2 perfect services to attract those over 45 clients who are looking for a natural blended result. This is the perfect way to give your clients the professional difference and of course offer them a Bond Ultim8 treatment to boost your salon business at the same time! SMOKEY BRILLIACE BLUSHED BROZE A cool, soft and naturally blended colour result Multi-tonal placement for a natural wash of colour EUTRALS For a natural coverage result DREAM.AGE EUTRAL-ASH For a cooler cover DREAM.AGE 6 a a 509 a 510 a GOLD For a sun-kissed golden glow 507 Av DREAM.AGE G 507 G 509 G 510 G MOCHA For a touch of rich warmth ASH VIOLET 505 M For a cool smoky result M M RED BLODE To add depth for a rich red blonde 504 Rb BROW/BLODE COPPER For a warm auburn result 509 Av Ask Your Sales Consultant To Get Your atural Palette Essentials What s the SOCOLOR.beauty Extra Coverage secret? Contains Cera-Oil complex for added condition, smoothness, control and shine. Covers up to 100% grey. From soft bronze hues to cooler smoky tones there is a shade for everyone. 08 m at r i x h a i r c a r e. c o. u k 505 Bc Bc Bc Expand your palette even further with our top tips and formulations for every grey coverage client. 1 For the year olds who want a blended result, enhance your BC s by intermixing with the Extra Coverage 500G shades for extra base and a touch of warmth. 2 Offer your 55 women full coverage but with more tone, mix a 507G and a 7M from the blended natural collection. 3 For the 65 women who want a more opaque result, blend and M. 09

6 Colour Expression our services for the bold and brave Pre-lighten hair first 1 part Lightening Powder 4.5g (1 scoop) Freehand Additive 1 part Matrix Cream Developer SHADOWED ROOT Bond Ultim8 Pre-lighten hair first 1 part Lightening Powder COTOURED LOWLIGHT Formula A cobalt blue 4.5g (1 scoop) Freehand Additive Formula B midnight violet 1) Use 1/2 inch sections and foils to separate. Macroweave each subsection and use the Kabuki Blurring Brush to feather the formulas together. 2) Bottom Weave: Apply Formula A, Formula B, and Formula C. Top Weave: Apply Formula B, Formula C, and Formula A. 3) Apply Formula B to the new growth, Formula C to the mid-lengths & Formula A to the ends. Use the Kabuki Blurring Brush to feather the formulas together. Adjustable for any client, whether they want to be subtle or bold. Place light and dark tones to shape the face. Looks created using the all new kabuki blurring brush FOR A SEAMLESS TRASITIO FROM OE SHADE TO THE EXT Formula C crimson red 1 part Matrix Cream Developer Bond Ultim8 Formula A cobalt blue 1) Apply Formula A to the regrowth using diagonal subsections. Apply Melting Formula to the first inch of the mid-lengths. 2) Apply Formula B to the rest of the mid-lengths and the ends. 3) Use the Kabuki Blurring Brush, to feather the formulas together. Alternate /2 diagonal back subsections. 4) Work in zig zag subsections blend the mid-lengths to the ends. Repeat this technique throughout the entire diamond. A new spin on the single process. Stray away harsh lines. Keep the bold contrast, but soften the look. Perfect for your fashionista client who wants a flash of colour for their everyday look. THE FOUDATIO Foundation Formula 5VV cobalt blue Formula B SPA Formula A midnight violet Melting Formula CLEAR 1) Apply Foundation Formula globally from the new growth to the mid-lengths and the ends 2) Apply Formula A globally from the new growth to the midlengths and the ends. Ensure that for every colour, no matter how simple or complicated the technique, the result is seamlessly toned. This service is important for every client whether they want a subtle toned down look or a bold Vinyls makeover. 10 matrixhaircare.co.uk 11

7 Colour Expression Product stories 33% OF SALO USERS ARE LOOKIG for BOLD, VIBRAT, RICH COLOURS * Introducing Featuring a gorgeously rich palette of three bold shades, perfect for dialling up your client s autumnal look. What gives Vinyls such a gorgeous bold tone you ask? Vinyls feature Vivid Dye Technology, a shiny and vibrant dye that reflects on levels five and up! Color Sync is now the perfect toolkit for your bold and brave clients, whether they re looking for a gorgeously muted Watercolors service or a bold and vibrant Vinyls service, we ve got it all. CRIMSO RED A rich and vivid red tone MIDIGHT VIOLET A vibrant and sultry plum tone COBALT BLUE An inky bold blue tone The essential in every hairdresser s toolkit Transform your bold experimenters and grey coverage clients with confidence giving them the condition and shine they are looking for. The secret to softer, deeply nourished and healthier looking hair. Transform your bold experimenters and grey coverage clients with confidence, giving them the condition and shine they re looking for. 5 LIGHT BROW Color sync vinyls Perfect for Level 5 and up DARK BLODE MEDIUM BLODE LIGHT BLODE VERY LIGHT BLODE EXTRA LIGHT BLODE FOR ULTIMATE PROTECTIO, STYLIST PERFECTIO. EVERY TIME. Color sync watercolors Perfect for Level 8 and up before QUARTZ PIK SAPPHIRE BLUE MOSS GREE CORAL PEACH BERRY VIOLET ASK YOUR SALES COSULTAT TO ORDER YOURS TODAY 12 matrixhaircare.co.uk *Kantar,

8 Meet the Colour Experts SHARO This edition is all about creating true colour expression. We caught up with our 2 highly accredited colour gurus, Sharon Peake and Adam Bryant to find out their secret behind recruiting new clients through colour and what it means for their business. Let s hear what they have to say... & ADAM Matrix: Are fashion colours important for your business? Sharon & Adam: At Ethos, we are known for our colour work so keeping on top of trends and the latest products available is essential to keep our business moving forward. Refreshing and updating our colour palette often is also the perfect way to inspire and get the younger clientele through the door. The three gorgeous new Vinyl shades have come at the perfect time! Though pale shades are still very popular,many clients are looking for richer shades with depth that offer the same contemporary feel as the Watercolors do. M: How do you recruit younger consumers? S & A: Our latest colour collection Appearances is all about youth. The colouring techniques are forward thinking to spark the imagination of younger consumers. Along with this we chose styling and make up that is simple, relaxed and youthful. It has become our most published collection so far, in magazines all over the world. Social media also plays a very important role here - staying active on social media, particularly Instagram is a must! M: How are you maintaining your core (45 clients)? Look from the Appearances Collection S & A: Clients of 45 are still the core for most salons and can sometimes be treated too much as regulars. Although the grey coverage and paler shades are more popular with this age group they are becoming much more aware of the current trends and are in fact just as open to changing their look as the younger clients. All regulars deserve the same attention during consultation as new clients. Thorough consultation is key to helping clients express themselves through their hair. By spending a little extra time you may learn more about their lifestyle and interests i.e. art, music, fashion. This can inspire you to offer something more individual. M: What s your top tip on getting new clients into your salon? S & A: We think a personal approach is important. Word of mouth is very effective, to support this we offer an introduce a friend voucher. Encouraging regular clients to leave reviews online will help increase your search ranking on Google. Keeping your website up to date and posting pictures of your work, like before & afters, on social media is important these days and needs to be always on. Look from the Appearances Collection 14 matrixhaircare.co.uk 15

9 Product stories IT S THAT TIME OF YEAR AGAI......Christmas!! You re probably thinking that it s a little early to start thinking about the festive season. But did you know that 76% of all Christmas shopping happens before September, with some people even starting to buy gifts as early as June! * On average a woman visits a salon 5.7 times * a year. That means you only have one opportunity to sell them Christmas packs. We want to give you some top tips on how to retail these packs, and help you make the most of the festive season. An average household spends between 500 and 700 on Christmas presents. Make sure they spend some of that with you. Offer a Cut & Care promotion where you include the price of a Total Results Christmas pack with a haircut or hair colour Offer a discount on a Christmas pack if a client purchases another in salon service (e.g. 20% off Christmas packs if you get a haircut in salon) Keep a pack on the reception desk for impulse purchases and to spark conversation Use social media to advertise your Christmas offering Use Club Matrix to produce gift vouchers for your clients to give to others (e.g. a gift voucher for a blowdry and gift set) Speak to your client and find out what they want suggest the Christmas pack that is most suitable for their budget range and the person they re buying for True luxury and the ultimate gift. Indulge in a brand which is up to 100% natural formula. Who said 3 is a crowd? Gift a full regime of our original naturally inspired brand. Biolage caters for all hair types and concerns. A great stocking filler a professional product at a high street value. : BIOLAGE R.A.W REPLEISH OIL-MIST A rich blend of expertly dosed 100% natural oils for the ultimate instantly replenishing treatment. 100% natural origin o parabens 99% biodegradable Colour safe o artificial colourants Any hair types FREE LUXURIOUS CADLE ISIDE FREE TREATMET ISIDE GREAT VALUE o silicones Vegan 100% Post Consumer Recycled Packaging 16 matrixhaircare.co.uk * Kantar

10 EDUCATIO Salon stories MASTERY PHOTOSHOOT with Desmond Murray Personally I found the Photoshoot Mastery course exciting and easy to follow. Desmond Murray made each step of the process very easy to understand, in bite sized pieces of information. Anyone fearful of how to go about planning the perfect photo shoot, this is the course for you! Desmond Murray makes sure this course is run with ease, and is sympathetic to any questions. I thoroughly enjoyed the day s course, and would highly recommend the experience. Michelle Summers Davies Salon Owner, Pembrokeshire salon o f t h e m o n t h ella. This one day course will give you all the information and insight that you will need to start creating beautiful signature images for your salon. During the day you will be taken step by step through all of the areas and points you will need to consider, from choosing the best model, to makeup, styling, lighting... and all the secret tricks of the photo shoot master Desmond Murray. During the morning session you will be taken through all of the steps for preparation. In the afternoon session you will then observe all of the elements come to life, ending with a live photo shoot. You will see the model s look being created before your very eyes, and watch them appear immediately on screen. Course With Where When Photoshoot Mastery Desmond Murray L Oreal Academy, Leeds 04/09/2017 Photoshoot Mastery Desmond Murray L Oreal Academy, Leeds 09/10/2017 Celebrating their ten year Anniversary in January, Ella have been with Matrix from the start! Coinciding with their Anniversary for five years in store, salon owner Daniela has had a lot to celebrate in Famous for their spectacular colour services, Ella have a wealth of experience when it comes to dye, and even have a Matrix Colour Master among the team! Daniela and the team love Matrix products due to the true colour payoff, and say that colour requests vary between all ages and personalities. Bold and natural colours are equally popular among their clients, and increasingly more customers are looking for bespoke services such as contouring and other advanced techniques. Ella have recognised that age is not always a factor in colour, as Daniela thoughtfully says that personality is a key influencer when choosing a colour. In recent years, there has been an upsurge of older ladies looking for bolder and brighter looks, and younger clients asking for softer and more natural colours. Color Sync Watercolors have been a hit! Customer care is at the heart of Ella, and Daniela s top tips for colour clients is simply to communicate clearly with their stylist about what they would like. Using this consultation time to make sure that both customer and stylist are on the same page is crucial to making clients feel at ease, and this is also a fantastic time to start thinking of retail opportunities. Ella are expanding their focus on retail with the launch of Biolage R.A.W, as the staff are planning to set up a testing area at the front of the store, complete with honey and many other sensory decorations! When it comes to attracting colour clients, Ella are active on Instagram (@ellahairandbeauty208) and Facebook (Ella Hair and Beauty Salon). However, they say that their key strategy for bringing in customers is simply to consistently provide a top quality service every time. Congratulations Ella for being our Salon of the Month, and we look forward to many more years with you! QUICK FACTS: 10 members of staff Around 70% of clients come for colour LOVE MATRIX BECAUSE: The colours are so true, especially the ColorGraphics range. Most Popular Shades with Clients: The Mocha shades 18 matrixhaircare.co.uk photo 19

11 EAR REWARDS TODAY Want exclusive access to all these benefits and more? JOI THE CLUB at Tel: DISCOVER Industry content & blogs. DREAM Find Matrix launches & Industry trends. Double Earn up to 10% back. Double what we ve offered before!* Drive Personalised & customisable business rewards. Develop 24/7 access to e-education and online booking. *Statement refers to Club Matrix scheme as of 2016