BRITISH ROYAL ETIQUETTE

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1 In collaboration with: P r e s e n t s BRITISH ROYAL ETIQUETTE Date: 8th - 10th May 2015 (Mumbai), 15th - 17th May 2015 (Delhi) Venue: The Oberoi Hotel

2 LEARN ROYAL BRITISH ETIQUETTE FROM THE PROFESSIONALS WHO WORK WITH ROYALTY Learn the art of negotiating the challenging minefield of social skills, style, etiquette and manners the true British way at the Savoir Faire Academie. Decoding the British manners, characteristics, social occasions and rituals, the bespoke three-day programme is designed to increase success and confidence in both professional and personal situations and is made to measure to maximize your potential. From dressing with panache for social gatherings to mastering the fine-dining decorum to ensuring appropriate body language for business networking, our esteemed panel that includes some of the most sought-after international celebrity trainers like fashion expert Catherine Macaulay, hospitality expert Philip Sykes and butler extraordinaire Gary Williams will help you unleash your suaveness and acquire the winning streak. And that s just not all with the charges almost a fourth of what the course usually costs, your arrival into the world of high-life has now become more affordable than ever! Savoir Faire Academie Word from the Founder & Chairperson Savoir Faire Academy operates with a unilateral goal of providing a platform for those discerning guests who appreciate and covet the art of handling fine things in life. At Savoir Faire, we strive to achieve elegance sophistication and style and impart the same skill set to our patrons through our programs conducted by highly trained and revered international experts that break free from the parochial approach of a grooming and etiquette course. During our journey, we have had celebrity trainers like Dilip Cherian, Sabira Merchant, Kris Gethin, Pria Kataria Puri, Jonty Rhodes and the likes that have trained patrons from brands including Welspun, Forevermark, Sahara India, Gitanjali amongst others. Konkana Bakshi Now we bring for the first time to India, British Royal Etiquette, a one of its kind collaboration with the British Butler Institute. It is a three day program, conducted by international experts that have trained the employees in the British Royalty and celebrities from both Hollywood & Bollywood. If one was to enroll for the same course in London, one would have to pay 4 times the amount that we are charging them here in India. Besides, we are also offering a choice of days for enrollment, whereas in London, it is mandatory to enroll for all three days. Flexibility of choice, a price unheard of and experts that are unparalleled - are facets that ensure the facilitation of the experience of 'Joie de Vivre'.

3 Mentors Catherine Macaulay Catherine Macaulay entered the cut-throat London fashion industry by joining luxury e-retailer and global fashion phenomenon, Net-A-Porter.com, where she worked her way up the ranks as one of their personal shoppers and stylists. Later at Radley she managed both the visual merchandising and customer care for their newly launched online store, before later becoming the other half of Miss Dress. She is one of the top personal styling businesses in London where-in she spends time with amazing women and help them to look and feel incredible, regardless of their size, shape, age or budget. She makes them stand a little taller, a little prouder and smile a lot wider. She has styled many a Hollywood celebrities as well.. Gary Williams Gary undertook his formal training at the Ivor Spencer International School for Butler Administrators in London. The school has been established since 1981 and His Royal Highness The Prince of Wales invested Ivor Spencer with the MBE at Buckingham Palace in Gary was appointed in his first butler position as the Head butler, The Ritz, London - responsible for overseeing all the suites, including The Royal Suite, and attending to the requirements of the many VIP guests including Royalty, Prime Ministers, Heads of state, Movie Icons, Musicians and many more. Later he was the Major Domo for one of England s most prominent families, looking after Studley Royal House. Gary has worked for many discerning clients around the world, managing and training teams in excess of 30 staff members. He was also appointed Head Butler at the Brazilian Embassy in London. Gary set up Quintessentially Butlers, part of the Quintessentially Group, the world s leading private members club with a global concierge that provides a unique brand of service 24 hours a day, 365 days a year. He has been entrusted with expanding The British Butler Institute brand worldwide. Philip Sykes Philip studied Hotel Management in South Africa and graduated as top student. He was offered a Food & Beverage position at the renowned Mount Nelson Hotel in Cape Town followed by Johannesburg Sun and Towers. Later in London he headed up the brasserie and food and beverage department for The Lowndes Hotel in Knightsbridge, part of the Hyatt Group. On returning to South Africa in 1993, Philip set up Pages in Thyme restaurant in Cape Town, which went on to become one of the top restaurants in South Africa. Philip s passion lies in the hospitality and service industry. With over 25 years experience in business, including hospitality, training, marketing, networking and sales he has had the privilege of being exposed to some of the world s top hotels and restaurants, where his comments and suggestions on service have not only been appreciated, but also implemented. To cater to his urge for training he launched Step to Training in the United Kingdom. Using his strong leadership and training skills Philip developed and delivered training programs to adult learners, offering career advice, technical expertise, practical life skills and self-improvement tools. He was instrumental in looking at gaps in the market that required training and development and designed courses accordingly to fulfil these needs.

4 Day 1 8th of May 2015 (Mumbai) 15th of May 2015 (Delhi) Gary Williams: 10am to 2pm with a 45 min lunch break Introduction Teaching the ability to live well and intelligent enjoyment How to create a good first impression Deportment essential Elegance Confidence Philip Sykes: 2pm to 4pm with a 15 min tea break Good manners Body language Common sense Understanding Faux Pas Catherine Macaulay: 4pm to 6pm Dress code Accessories' care - Shoes - Handbags - Watch - Jewellery

5 Day 2 9th of May 2015 (Mumbai) 16th of May 2015 (Delhi) Catherine Macaulay: 10am to 1pm Hosting VVIP guests Entertaining VVIP guests Entertainment essentials Table set-up Gifting Gary Williams: 1:30pm to 3:00pm (post lunch) Western style table setup Dining etiquette Tipping Philip Sykes: 3:00 to 6:00pm (15-minutes coffee break at 4:30pm) Formal dinner hosting Hosting traditional English afternoon tea Understanding menu terminology RSVP etiquette How to introduce the chief guest

6 Day 3 Masterclass 10th of May 2015 (Mumbai) 17th of May 2015 (Delhi) Gary Williams: Meet and greet with special focus on international protocol Gary Williams: Addressing titled persons from different cultures Philip Sykes: Social correspondence Philip Sykes: P's and Q's Philip Sykes: Discussing money Gary Williams: Reticence Gary Williams: Self-deprecation Post Lunch pm to 6pm (15-minutes tea break at 4:30pm) Philip Sykes: Politics discussion Philip Sykes: International business relationship Gary Williams: Business etiquette with diplomats and government officials Gary Williams: Offering gifts to VVIPs or politicians on business relationship Philip Sykes: Networking with VVIPs, government employees and diplomats

7 Process for application BRITISH ROYAL ETIQUETTE Date: 8th - 10th May 2015 (Mumbai), 15th - 17th May 2015 (Delhi) Venue: The Oberoi Hotel Interested candidates should submit the duly filled up registration form available in our website. Participants for this course will be accepted in the order that they apply, although participants who are taking the Advanced course of Three days Masterclass in a package will be given priority. After the approval of the registration, a deposit of 50% of the total program-fees is required to reserve your place. The 50% advance needs to be paid within 15 days of acceptance, else the application will be rejected, the rest 50% of the amount has to be deposited at least before seven days (on or before 1st May 2015) of the commencement of the course. Please find herewith the registration form for completing the application process. In case of any trouble please feel free to contact COURSE FEES: Day 1 & 2 - `50,000 per day+taxes Day 3 - `75,000 +taxes 3-day package `1,25,000+taxes Call to book your place now , LIMITED SEATS AVAILABLE

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