Children at Festivals Stromae during 2014 festival season Case Study of crowd management with young and family audience

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Annice Hopkins
6 years ago
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Tréhorel (Festival Les Vieilles Charrues)

1 Children at Festivals Stromae during 2014 festival season Case Study of crowd management with young and family audience Pascal Viot (Paléo Festival) & Jérôme Tréhorel (Festival Les Vieilles Charrues) 17th YES Group Health 6 Safety Seminar - Groningen

Stromae during Festivals season 2014 A special case study «Artist of the year» for french speaking spectators in Europe Sold-out 2014 tour in France, Belgium and

2 Stromae during Festivals season 2014 A special case study «Artist of the year» for french speaking spectators in Europe Sold-out 2014 tour in France, Belgium and Switzerland At Paleo Festival: tickets sold within 8 minutes for this day (festival record) Matter of concern for the organisation of the festival and the media

3 Stromae during Festivals season 2014 A special case study Elements of risk Number: every ticket-holder for that day of the festival want to see this show ( guests & staff = people at Paléo Festival) Density: fan-behaviour = high density expected in the front-of-stage (density) Vulnerability: audience profile with a lot a children Unexperienced: families not used to mega-concerts feeling uncomfortable into the crowd (unexperienced festival-goers) Style of music: dance and french song (unique style), with potentials crowd movements

4 Stromae during Festivals season 2014 A special case study Potential problems Fainting, uneasiness, dehydratation Very high density (over-density?), pressure, accident by compression or choking Crowd movements: fall, collapse and crush Parents reaction : dissatisfaction (can t see properly), fear, panic (density), Lost children (a lot of) NB: Difficulty to evaluate the scale and the risk probability -> number of children (at Paléo Festival = free under 12, Vieilles Charrues = free under 8).

5 Stromae case study during 3 major festivals Les Eurockéennes de Belfort Les Vieilles Charrues Paléo Festival

6 Les Eurockéennes Festival Stromae concert Friday 4th July

7 Les Eurockéennes Festival «Family area» around the Front-of-House

8 Les Eurockéennes Festival Stromae concert Friday 4th July Schedule of the show: 22h30-00h spectators Density : 3 people/ square meter (organiser s estimation) Heavy rain the whole day and during the show (muddy ground) Set up a comfort zone for families around the FOH (600 m2 with crush barriers system, people capacity) No particular incidents identified

9 Les Vieilles Charrues Festival Stromae concert Friday 18th July

10 Les Vieilles Charrues Festival Stromae concert Friday 18th July

11 Les Vieilles Charrues Festival Stromae concert Friday 18th July

12 Les Vieilles Charrues Festival Stromae concert Friday 18th July

13 Les Vieilles Charrues Festival Stromae concert Friday 18th July

14 Les Vieilles Charrues Festival Stromae concert Friday 18th July

15 Les Vieilles Charrues Festival Stromae concert Friday 18th July Schedule of the show: 22:30-00h spectators Density: high (no assessment) with crowd movement during the 3 first songs Pre-registration system for children under 8 (no free entrance as usual) but still a lot of young people in the front-of-stage area No major incidents but several asks for medical assistance during the show (54 people)

16 Paléo Festival Stromae concert Friday 23th July

MOTO SCÈNE DE L ESCALE LE DÔME LE DÉTOUR ESPACE MIÉLIMÉLO WC LA RUCHE VILLAGE DU MONDE COIN PIQUE-NIQUE WC MONIC LA MOUCHE QUARTIER DES ALPES PASSAGE DES TOURNESOLS LA

TENT QUARTIER LATIN LE BALCON WC WC LES ARCHES WC BANCOMATS ENTRÉE PL ASSE CAMPING VÉLOS CAISSES BANCOMATS JARDIN DU POÈTE LA GUINGUETTE LA PL ASSE SCÈNES BARS STANDS

17 MOTO SCÈNE DE L ESCALE LE DÔME LE DÉTOUR ESPACE MIÉLIMÉLO WC LA RUCHE VILLAGE DU MONDE COIN PIQUE-NIQUE WC MONIC LA MOUCHE QUARTIER DES ALPES PASSAGE DES TOURNESOLS LA GALERIE LA TERRASSE HES-SO WC QUARTIER DE LA TERRASSE GRANDE SCÈNE PASSAGE DES ARTISANS WC QUARTIER DU MIDI PASSAGE DU RACCOURCI QUARTIER DE L ORIENT LE FORUM WC CLUB TENT QUARTIER LATIN LE BALCON WC WC LES ARCHES WC BANCOMATS ENTRÉE PL ASSE CAMPING VÉLOS CAISSES BANCOMATS JARDIN DU POÈTE LA GUINGUETTE LA PL ASSE SCÈNES BARS STANDS RESTAURANTS BOUTIQUES PALÉO WC STANDS SPONSORS BANCOMATS ZONES WIFI SUD GARDERIE LA LUCIOLE MOTOS ACCRÉDITATIONS LA RUE PALÉO SHOP GARE DE L ASSE VÉLOS WC Paléo s site design in 2014

1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 2 3 2 4 0 1 0 2 Dimanche 27 Samedi 26 Vendredi 25 Jeudi 24 Mercredi 23 Mardi 22 Grande Scène Les Arches Village du monde Le Détour Club Tent Grande Scène Les Arches

18 Dimanche 27 Samedi 26 Vendredi 25 Jeudi 24 Mercredi 23 Mardi 22 Grande Scène Les Arches Village du monde Le Détour Club Tent Grande Scène Les Arches Village du monde Le Détour Club Tent Grande Scène Les Arches Village du monde Le Détour Club Tent Grande Scène Les Arches Village du monde Le Détour Club Tent Grande Scène Les Arches Village du monde Le Détour Club Tent Grande Scène Les Arches Village du monde Le Détour ODEZENNE CHE SUDAKA TINARIWEN DOOMENFELS GIRLS IN HAWAII LA CHIVA GANTIVA MERIDIAN BROTHERS CATS ON TREES ADIEU GARY COOPER MURMURES BARBARES/CH PALKO!MUSKI LA YEGROS FRANCOIS & THE ATLAS MOUNTAINS CIMARRON LES OGRES DE BARBACK FAMILY ATLANTICA GAUTIER CAPUCON ET LE CONCERT EUROPEEN NAÂMAN THE EXCITEMENTS THE COUP VERVEINE GAETAN ROUSSEL RiskJACK JOHNSON JAGWAR MA YOUSSOU N'DOUR JAMES VINCENT McMORROW SEASICK STEVE WINSTON McANUFF TROMBONE SHORTY LISA LEBLANC SKIP THE USE FLORENT MARCHET VANESSA PARADIS AKUA NARU JAKE BUGG MERIDIAN BROTHERS CATFISH POLAR LA CHIVA GANTIVA PUSSYWARMERS GRAND CORPS MALADE CUMBIA ALL STARS GRAND PIANORAMAX MAXIME LE FORESTIER PALENKE SOULTRIBE PLAZA FRANCIA DETROIT CHICO TRUJILLO CASSEURS FLOWTERS PABLO NOUVELLE JUNGLE THE NATIONAL HOLLYSIZ THIRTY SECONDS TO MARS DAVID LEMAITRE ELTON JOHN KLÔ PELGAG SHAKA PONK FILLS MONKEYS KOQA CYCLIC OSCILLATION JULIEN DORE FILLS MONKEY M.I.A. KARAMELO SANTO TALISCO KY-MANI MARLEY FRIKSTAILERS VON PARIAHS LA RUE KETANOU WOODKID MATANZA OY DENGUE DENGUE DENGUE, BERNARD LAVILLIERS CREW PELIGROSOS BOMBAY SHOW PIG KERY JAMES CHE SUDAKA LES INNOCENTS FEU THE BLACK KEYS A TRIBE CALLED RED STROMAE ZAZ ST.LÔ THE PRODIGY JAMES BLUNT YOUNG FATHERS PLACEBO GESAFFELSTEIN HUBESKYLA FAT FREDDY'S DROP MIMETIC SALUT C'EST COOL JORIS DELACROIX THE PAROV STELAR KENHOBIZ/CH CARBON AIRWAYS ROMBEADS MR.OIZO EL HIJO DE LA CUMBIA feat LA DAME BLANCHE Club Tent SILVER FIRS KASSETTE SOUS RESERVE DE MODIFICATION TWEEK GIPSY SOUND SYSTEM ORKESTRA

children sticker with name and phone number Reinforcement of safety, security and first aid staff Agreement with the artist

19 Paléo Festival 2014 Stromae concert Friday 23th of July Additional giant screens to disperse the crowd Prevention messages on giant screens before the concert Welcoming agents with a specific approach for young people Wide distribution of children sticker with name and phone number Reinforcement of safety, security and first aid staff Agreement with the artist s management to ensure his cooperation in preventing risks Update of the showstop procedure and increased spotting of crowd movements

20 Density estimation Degree 0: sparse crowd, no problem Degree 1: low density of crowd (1 à 2,5 pers/m2) Degree 2: medium density only the chest and the head are visible (3 à 5 pers./m2) Degree 3: high density, only the head are visible (> 5 pers./m2) Degree 4: critical density, only the top of the head are visible (immediate action needed)

Map of density estimation Degree 0: sparse crowd, no problem Degree 1: low density of crowd (1 à 2,5 pers/m2) Degree 2: medium density only the chest and the head are visible (3 à 5

21 Map of density estimation Degree 0: sparse crowd, no problem Degree 1: low density of crowd (1 à 2,5 pers/m2) Degree 2: medium density only the chest and the head are visible (3 à 5 pers./m2) Degree 3: high density, only the head are visible (> 5 pers./m2) Degree 4: critical density, only the top of the head are visible (immediate action needed) 0$ 0$ 2" 2" 3$4"

22 3D view of additional screens project

23 Increasing of the capacity of the main stage with additional screens!!!! Concert(«(normal(»(sans(écran( sup.( ( Stromae(avec(2(écrans(sup.( LIEU! SURFACE! P/M! CAPACITE!!! P/M! CAPACITE! monic!la!mouche! 3570! 0.5! 1785!!! 3! 10710! devant!rouge! 680! 5! 3400!!! 5! 3400! devant!beige! 1665! 4! 6660!!! 4! 6660! devant!bleu! 5240! 3! 15720!!! 3! 15720! devant!midi! 2670! 1! 2670!!! 2! 5340! forum!! 520! 0! 0!!! 1! 520! route! 360! 2! 720!!! 3! 1080! derrière!régie! 1555! 0.1! 155.5!!! 1! 1555! tribune! 460! 3! 1380!!! 3! 1380! terrasse!0! 290! 3! 870!!! 3! 870! terrasse!1!&!2! 515! 2! 1030!!! 2! 1030!!!!!!!!!!!!!!! Total( 17525((( ((( (( 48265(

24 Messages on the giant screens before the concert For$the$well*being$of$your$ children,$avoid$the$front$ rows

26 Safety system in place Grande'' scène' Régie' Clandes-no' Terrasse'

27 Safety system in place Grande'' scène' Régie' Clandes-no' Terrasse'

28 Safety system in place SI! Grande'' scène' Régie' Clandes-no' Terrasse'

29 Safety system in place Canal% 8% Canal% 2%

30 Paléo Festival Stromae concert Friday 23th July Schedule of the show: 23h30-01h spectators High density (difficult to estimate in real time) 54 evacuations from the front-of-stage including 10 medical check (festival record = 279 people evacuated, Muse concert in 2004) children without tickets (usual for such a line-up) 4 lost children at the nursery (very few) No major incident, feeling that things were under control

31 Stromae at Paléo Festival Density estimation and risk analysis

32 Observations All the festival-goers came to see Stromae. Up to 10:30pm, there were spectators everywhere in the festival site, the stalls were crowded and all sitting areas were occupied. Then, a never seen rush to the toilets has been noticed and the main stage attracted everybody. Everywhere else: desert zones. Paléo s Expert group Report 2014 (dir. Michel Gisler)

34 Density estimation Degree 0: sparse crowd Degree 1: low density of crowd (1 à 2,5 pers/m2) Degree 2: only the chest and the head are visible (3 à 5 pers./m2) Degree 3: only the head are visible (high density > 5 pers./m2) Degree 4: only the top of the head are visible (critical density)

35 Young people in the front stage

36 11:25pm (5 mn before the show)

37 CCTV footage: crowd behavior and security call for intervention due to a fight.

38 7"?"?"?"?" 5" 5ou6"?" 5ou6" 9!" 7à9" 9!" 8" 10!!" 7" 10!!" 8 11:39pm:'beginning'of'the'show'!

40 11:56pm'only'a'few'free:space'visible'in'the'crowd

41 11:56pm'only'a'few'free:space'visible'in'the'crowd

42 00:47am:'right'side'of'the'stage'

01:00am:'end'of'the'show,'decrease'of'the'density'level?"?" 1 1 1 1 1 1 1 1 1 1 1 1?"?"?" 5" 5" 5 6 5 5 5 6 6 5 6 6 7 5 5 3 6 7 8 6 8.5" 5 6 5 5 6 7 4 6 6 1 8.5"?" 5 3.

43 01:00am:'end'of'the'show,'decrease'of'the'density'level?"?" ?"?"?" 5" 5" " "?" 5 3.5"?" 7" "?" "?" 5.5" 6.5" 9" 6" 6.5"?" 8" 6" 6" 7" 5" 6" 8" 6" 5" 5" 6.5" 6" 5" 6" 6" 8" 8" 8" 7" 7" 6" 7.5" 6" 6" 9" 7" 8" 5" 5" 6" 6" 7"

44 01:04am:'a'spectator'lost'his'lunch,'a'hole'in'the'crowd'is'immediately'visible '

45 Questions Was the crowd density really dangerous during Stromae's show? Do the extra giant-screens really play a crucial role in density management? Is it possible to improve the real time evaluation of the risk due to density during such a concert? What should be the decision making process to stop the show in case of high density?

46 Thank you for your attention!

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